Join NetCom Learning trainer, Shane Snipes, along with Managed Learning Services leader NetCom Learning for a complimentary webinar on "Conflict Resolution Primer 1: Recognizing Conflict".
Whether you've been directly involved in a conflict or witnessed coworkers engaged in one, you've encountered conflict in your work environment. This webinar will provide you with the beginning tools to recognize and prepare yourself for managing conflict in the workplace. Recognizing conflict in its early stages allows you the time to evaluate and reflect on all aspects of the conflict, including who is involved and how you are personally affected. When you assess a conflict, you will be ready to respond effectively, increasing your chances of achieving positive results.
» Identify Your Personal Reaction to Conflict.
» Develop a Healthy Attitude Toward Conflict.
» Assess the Situation.
» Avoid Conflict Escalation.
» Q&A with Shane.
Who should attend:
Managers, team leaders, employees who come in contact with high stress and intense work environment.
Shane Snipes is a Microsoft Subject Matter Expert at NetCom Learning. He has more than 19 years of experience in the technology, startup,nonprofit, education and public sectors. While working for Microsoft, he assisted in the training launches of Microsoft Server 2008 R2, Office 2007, Office 2010, Office for Mac, SharePoint 2013, MDOP, and Office 365.