The ITIL® Intermediate level is structured into different modules, broadly divided into two categories- Service Lifecycle and Service Capability. Each module provides a different focus on IT Service Management (ITSM) in variety of sectors, in detail than the Foundation and Practitioner levels.
Service Lifecycle modules are management-oriented while the Service Capability modules are process-oriented. Collectively, these modules expose the participants to crucial management, operations, and process execution. Candidates can opt for modules from either Service Lifecycle or Service Capability, or from both to develop their combine management and technical knowledge in ITSM and prepare for ITIL Intermediate Certification exam.
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