Microsoft Certified Dynamics 365 Sales Functional Consultant Associate Training in Toronto, ON

About the Dynamics 365 Sales Certification in Toronto

Note: This certification and exam has been retired on November 29th, 2024.

If you’re a functional consultant, a professional working with Microsoft Dynamics 365 Sales, or a developer looking to hone your consulting skills, this certification could help give your career a boost. This Dynamics 365 Sales Certification in Toronto lets you market yourself more effectively for projects and shows your organization that you can use Dynamics 365 Sales to empower the sales force.

As a candidate for this certification, you’re a Microsoft Dynamics 365 functional consultant with sales expertise. You’re responsible for implementing solutions that meet the business requirements of an organization, large or small. You’re also responsible for identifying potential process efficiencies and improvements that could be achieved by using Dynamics 365 Sales and wider Microsoft Power Platform features. This may include supporting a sales lifecycle to run effectively and assisting the sales team to:

• Achieve revenue targets.
• Execute business strategies.
• Meet an organization's objectives.

You’re responsible for configuring and expanding the core sales application functionality to create scalable customer solutions that support, automate, and accelerate the company's sales process. You’ll use your knowledge of Microsoft Power Platform and the common customer engagement capabilities in Dynamics 365 to inform the solution design where the following are required:

• Integrations
• Business process flows
• Visualizations
• Custom applications

As a candidate, you should:

• Have strong business knowledge of sales processes for business-to-customer and business-to-business scenarios.
• Understand the sales process of the customer as well as the core functionality of Dynamics 365 Sales to identify where the two align and differ.
• Be proficient in configuring Microsoft Power Platform, primarily model-driven apps.
• Have knowledge of Microsoft 365 services and their interactions with Microsoft Dataverse.

Skills Measured:

• Configure Dynamics 365 Sales (35–40%)
• Manage core sales features (30–35%)
• Configure additional tools and services (25–30%)

Passing Criteria: 

• A passing score is 700 or greater.

Exam Duration:

• 120 Minutes

Recertification:

• Previously, Microsoft role-based and specialty certifications were valid for two years.
• Starting June 2021, certifications are valid for one year, but they can be renewed online for free at Microsoft Learn.
• The renewal window begins six months before the certification expires. During this window before the cert expires, you can take a free online assessment and get the certification extended by one additional year from the current expiration date.
• Want the best of both worlds old and new? Certifications earned before June 2021 will be valid for two years and eligible for the new renewal process.

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