Implementing Cisco Collaboration Applications v1.0 - CAPPS (Professional)

Implementing Cisco Collaboration Applications v1.0 - CAPPS (Professional) Course Description

Duration: 5.00 days (40 hours)

Price: $3,545.00

Cisco Career Guide

Integrating Cisco Unified Communications Applications (CAPPS) v1.0 is a five-day course that prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager.

Exam format
Exam Number: 300-085 CAPPS
Associated Certifications: CCNP Collaboration
Duration: 75 minutes (55-65 questions)
Register with: Pearson VUE


Note: E-learning module (Cisco Digital Learning Library) is also available for this course Click here for more details

Next Class Dates

Oct 9, 2017 – Oct 13, 2017
9:00 AM – 5:00 PM PT
Oct 23, 2017 – Oct 27, 2017
9:00 AM – 5:00 PM CT
Dec 4, 2017 – Dec 8, 2017
9:00 AM – 5:00 PM PT
Dec 11, 2017 – Dec 15, 2017
9:00 AM – 5:00 PM CT

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Contact us to customize this class with your own dates, times and location. You can also call 1-888-563-8266 or chat live with a Learning Consultant.

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Intended Audience for this Implementing Cisco Collaboration Applications v1.0 - CAPPS (Professional) Course

  • » Network administrators and network engineers
  • » CCNP Collaboration candidates
  • » Systems engineers

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Course Prerequisites for Implementing Cisco Collaboration Applications v1.0 - CAPPS (Professional)

  • » CICD - Implementing Cisco Collaboration Devices
  • » CIVND2 - Implementing Cisco Video Network Devices v1.0
  • » CIPTV1 - Implementing Cisco IP Telephony & Video Part 1 v1.0

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Implementing Cisco Collaboration Applications v1.0 - CAPPS (Professional) Course Objectives

  • » Integrate Cisco Unity Connection with CUCM
  • » Unity Connection System Settings, Schedules, and Distribution Lists
  • » Integrate Unity Connection with Microsoft Active Directory
  • » Use Cisco Unity Connection Partitions and Search Spaces
  • » Implement Cisco Unity Connection Call Management
  • » Build an Audiotext Application Using the Opening Greeting, Interview, and Call Handlers
  • » Configure Directory Call Handlers
  • » Configure Cisco Unity Connection Users, Class of Service, and Roles
  • » Set Up Message Notification
  • » Monitor and Troubleshoot Cisco Unity Connection and Cisco Unity Express
  • » Integrate Cisco Unity Express with CUCM Express
  • » Unity Express System Settings, Schedules, and Distribution Lists
  • » Configure Cisco Unity Express Users and Class of Service
  • » Unity Express Voice Mail Features, such as VoiceView and IMAP Messaging
  • » Configure the Cisco Unity Express AutoAttendant
  • » VPIM
  • » Cisco Unified Instant Messaging and Presence
  • » Configure CUCM for IM&P Integration
  • » Cisco Unified IM&P and How to implement Jabber
  • » Configure Jabber Clients for IM&P and Desk Phone Control
  • » Deploy IP Phone Messenger
  • » Configure Unity Connection Integration with Call Manager
  • » Troubleshoot Cisco Unified IM&P
  • » Deploy Cisco Collaboration Systems
  • » Configure and Deploy with Cisco Prime Collaboration
  • » Deploy a Video Infrastructure
  • » Deploy and Configure Cisco TMS
  • » Deploy and Configure Cisco VCS
  • » Deploy and Configure Cisco MediaSense

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Implementing Cisco Collaboration Applications v1.0 - CAPPS (Professional) Course Outline

      1. Cisco Unity Connection
        1. Designing and Deploying Cisco Unity Connection
        2. Integrating Cisco Unity Connection with Cisco Unified Communications Manager
        3. Configuring Cisco Unity Connection Users, Templates and Class of Service
        4. Configuring the Cisco Unity Connection System
        5. Implementing Cisco Unity Connection Dial Plan and Call Management
        6. Configuring Unified Messaging
        7. Troubleshooting Cisco Unity Connection
        8. Deploying Voice Mail Redundancy in Branch Offices
      2. Cisco Unity Express
        1. Designing and Deploying Cisco Unity Express
        2. Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
        3. Configuring Cisco Unity Express Users Accounts and Features
        4. Configuring Call Routing with Cisco Unity Express Auto-Attendant
        5. Troubleshooting Cisco Unity Express
      3. Cisco Unified IM and Presence Implementation
        1. Designing and Deploying Cisco Unified IM and Presence
        2. Describing Cisco Unified Communications IM and Presence Components and Communication Flows
        3. Integrating Cisco Unified Communications IM and Presence
        4. Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
        5. Configuring Cisco Jabber Mobile and Integrating Directory Servers
        6. Verifying and Troubleshooting Tools for Cisco Unified IM and Presence Components
      4. Video Provisioning and Integration in a Unified Communications Deployment
        1. Deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration
        2. Describing Video Infrastructure
        3. Describing Cisco TMS
      5. Labs
        1. Lab 1: Remote Access Lab
        2. Lab 2: Disaster Recovery Lab
        3. Lab 3: Cisco Unified Border Element (CUBE)
        4. Lab 4: SIP Trunks
        5. Lab 5: Route Groups
        6. Lab 6: Route Lists
        7. Lab 7: Cisco CIPC IP Phone Registration
        8. Lab 9: Cisco 9951 IP Phone Registration
        9. Lab 10: Traditional Route Patterns
        10. Lab 11: Traditional Dial Plan Testing
        11. Lab 12: CUCM User Management
        12. Lab 13: Integrating Cisco Unity Connection with Cisco Unified Communications Manager
        13. Lab 14: Configuring Cisco Unity Connection Users
        14. Lab 15: Configuring Cisco Unity Connection System Settings
        15. Lab 16: Implementing Cisco Unity Connection Call Management
        16. Lab 17: Configuring Cisco Unified Messaging
        17. Lab 18: Integrate Cisco Unified Communications IM and Presence with Cisco Unified Communications Manager
        18. Lab 19: Configure Cisco Unified Communications IM and Presence Features and Implement Cisco Jabber
        19. Lab 20: Configure Cisco Jabber Mobile and Integrate Directory Servers

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This training prepares students for the following exam(s):

  • » 300-085 CAPPS : Implementing Cisco Collaboration Applications (CAPPS) 1.0

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Do you have the right background for Implementing Cisco Collaboration Applications v1.0 - CAPPS (Professional)?

Skills Assessment

We ensure your success by asking all students to take a FREE Skill Assessment test. These short, instructor-written tests are an objective measure of your current skills that help us determine whether or not you will be able to meet your goals by attending this course at your current skill level. If we determine that you need additional preparation or training in order to gain the most value from this course, we will recommend cost-effective solutions that you can use to get ready for the course.

Our required skill-assessments ensure that:

  1. All students in the class are at a comparable skill level, so the class can run smoothly without beginners slowing down the class for everyone else.
  2. NetCom students enjoy one of the industry's highest success rates, and pass rates when a certification exam is involved.
  3. We stay committed to providing you real value. Again, your success is paramount; we will register you only if you have the skills to succeed.
This assessment is for your benefit and best taken without any preparation or reference materials, so your skills can be objectively measured.

Take your FREE Skill Assessment test »

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Award winning, world-class Instructors

David M.
- Networking expert with several Cisco certifications, including CCENT, CCNA, CCDA, CCSI, and CCVP. - Has taught over 90 courses at NetCom Learning. - Average rating of 8.75 out of 9 on student evaluation reports.

Bio:

David has been in the Networking field for the past eleven years and holds several Cisco certifications. He has been an instructor since 2005 and has taught over 90 courses at NetCom Learning.

David is an extremely enthusiastic trainer with a raw passion towards teaching and delivering Cisco information and takes great pride in his career as an instructor, which has lead him to develop and deliver the class in his own unique way; very professional and knowledgeable, yet pleasant and enjoyable. His classes have a high passing rate for students taking certification exams, and averages 8.75 out of 9 on evaluation reports.
Michael G.
- Over 22 years of professional experience in the IT field, including more than a decade as a Certified Trainer.
- An expert in Cisco's Routing, Switching, Security, Voice and Wireless areas, as well as select Microsoft, Novell, CompTIA, Sun and CWNP courses.
- High-skilled and acclaimed instructor. Has trained over 900 students at Netcom Learning.

Bio:

Michael has over 22 years of professional experience in the IT field, including more than a decade as a Certified Trainer. An expert in Cisco's Routing, Switching, Security, Voice and Wireless areas, Michael also teaches select Microsoft, Novell, CompTIA, Sun and CWNP courses.

Michael's dedication and passion for teaching is unmatched. He has trained over 900 students at Netcom Learning since 2006 and his evaluation scores average 8.7 out of 9.
William D.
- Bachelors and Masters in Mathematics from University of Pennsylvania, in addition to several IT certifications.
- Over 20 years of experience in the IT industry; background ranges from engineering, administration and escalation support in networks.

Bio:

William is a highly-skilled IT professional with Bachelors and Masters Degree in Mathematics from University of Pennsylvania. He has been working in the IT industry for over 20 years, with experience in engineering, administration and escalation support in networks ranging from small to large scale complex enterprise environments.

As a Cisco and CompTIA Subject Matter Expert, he holds several certifications, including Cisco CCNA, CCNP, and CCIE. William is one of NetCom's top trainers, consistently scoring high marks in student evaluations.

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Read what students had to say about their experience at NetCom.   Read student testimonials...

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