Avaya Aura Session Manager and System Manager Support (R6.3)

Avaya Aura Session Manager and System Manager Support (R6.3) Course Description

Duration: 5.00 days (40 hours)

In this course, you will learn how System and Session Manager are configured and maintained. Lectures and hands-on labs are combined to help you understand and perform day to day operations on both products. You will learn how System Manager users are defined and maintained, how data is imported and exported, how SIP users are configured and registered, how Session Manager routes calls across the SIP network, how both Avaya and third-party applications are networked with Session Manager and more.

Next Class Dates

Contact us to customize this class with your own dates, times and location. You can also call 1-888-563-8266 or chat live with a Learning Consultant.

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Intended Audience for this Avaya Aura Session Manager and System Manager Support (R6.3) Course

  • » Individuals responsible for configuring, administering, and maintaining Avaya Aura System and Session Manager

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Avaya Aura Session Manager and System Manager Support (R6.3) Course Objectives

  • » Purpose and function of System and Session Manager
  • » Session Manager troubleshooting tools
  • » System Manager users
  • » How user profiles are synchronized with external LDAP directories
  • » Use System Manager to discover other Avaya products in the telephony network
  • » Use System Manager to apply licenses to other Avaya products
  • » View alarms and logs to identify events that have occurred in the telephony network
  • » Use System Manager to import and export data
  • » SIP domains, network locations, SIP entities, entity links, routing policies, dial patterns, regular expressions, and adaptations needed so Session Manager can route calls across the SIP network
  • » Register SIP phone users
  • » Use the traceSM and Call Routing tools
  • » Session Manager host table
  • » Named and Sequenced Applications so that Avaya and 3rd party devices can be networked with Session Manager
  • » Perform the configuration needed so that Communication Manager can be administered via System Manager
  • » Set up Call Admission Control parameters
  • » Monitor the connection between Session Manager and other SIP entities
  • » Troubleshoot common Session Manager issues

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Avaya Aura Session Manager and System Manager Support (R6.3) Course Outline

      1. System Manager Overview
      2. User Administration: Users, Roles, and Groups
      3. User Authentication
      4. Product Administration
      5. View Alarms
      6. View Logs
      7. System Manager as a Licensing Manager
      8. Importing Data in Bulk
      9. Exporting Data in Bulk
      10. Backup and Restore
      11. Session Manager Overview
      12. System and Session Manager New Features
      13. Avaya Aura Network Architecture
      14. Session Manager Maintenance and Troubleshooting
      15. SIP Domains
      16. Network Locations
      17. SIP Entities
      18. Session Manager Instance
      19. SIP Registration
      20. Tracing SIP Registrations
      21. SIP Registry Routing
      22. SIP Routing Overview
      23. Review: SIP Domains, Network Locations, SIP Entities
      24. Entity Links
      25. Routing Policies
      26. Dial Patterns and Regular Expressions
      27. H323 and SIP Routing Scenarios
      28. Session Manager Adaptations
      29. Call Routing Test
      30. Local Host Name Resolution
      31. Configuring Communication Manager as a Managed Element
      32. Configuring Communication Manager as an Application and an Application Sequence
      33. Associating Communication Manager Stations with SIP Users
      34. Personal Profile Manager
      35. Implementing a Third Party Feature Server
      36. Multiple Applications in a Sequence
      37. Media Filtered Application Sequencing
      38. Administering Third Party Features for non-SIP users
      39. Call Admission Control and Shared Bandwidth Control
      40. SM100 Connection Status
      41. SM Dashboard
      42. SIP Entity Monitoring
      43. Shutdown and Reboot
      44. Troubleshooting Common Issues
      45. LABS
        1. User Administration: Users and Roles
        2. View Alarms
        3. System Manager Log Viewer
        4. System Manager as a License Manager
        5. Importing Data in Bulk
        6. Exporting Data in Bulk
        7. Backup and Restore
        8. Creating and Registering SIP Users, Tracing Registrations, Registry Routing
        9. SIP Entities
        10. SIP Entity Links
        11. Routing Policies
        12. Dial Patterns
        13. H323 and SIP Routing Scenarios
        14. Session Manager Adaptations
        15. Call Routing Test
        16. Local Host Name Resolution
        17. Configuring Communication Manager as a Managed Element
        18. Configuring Communication Manager as an Application and an Application Sequence
        19. Associating Communication Manager Stations with SIP Users
        20. Administering Features for Non-SIP Users
        21. Modifying Hostnames
        22. SM100 Connection Status
        23. Troubleshooting Common Issues

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Do you have the right background for Avaya Aura Session Manager and System Manager Support (R6.3)?

Skills Assessment

We ensure your success by asking all students to take a FREE Skill Assessment test. These short, instructor-written tests are an objective measure of your current skills that help us determine whether or not you will be able to meet your goals by attending this course at your current skill level. If we determine that you need additional preparation or training in order to gain the most value from this course, we will recommend cost-effective solutions that you can use to get ready for the course.

Our required skill-assessments ensure that:

  1. All students in the class are at a comparable skill level, so the class can run smoothly without beginners slowing down the class for everyone else.
  2. NetCom students enjoy one of the industry's highest success rates, and pass rates when a certification exam is involved.
  3. We stay committed to providing you real value. Again, your success is paramount; we will register you only if you have the skills to succeed.
This assessment is for your benefit and best taken without any preparation or reference materials, so your skills can be objectively measured.

Take your FREE Skill Assessment test »

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