Symantec Enterprise Vault 10.x for Exchange: Maintain & Troubleshoot

Symantec Enterprise Vault 10.x for Exchange: Maintain & Troubleshoot Course Description

Duration: 4.00 days (32 hours)

The Symantec Enterprise Vault 10.x for Exchange: Maintain and Troubleshoot course is designed for the IT or Support professional tasked with maintaining and troubleshooting Enterprise Vault 10.x. It is particularly appropriate for those candidates who have previously attended the prerequisite courses named in the Prerequisites section below.

Successful completion of this four-day, instructor-led, hands-on class provides suitable candidates the skills to fulfill roles either as IT personnel responsible for managing, maintaining, and troubleshooting the product or as Support professionals who may be required to demonstrate an in-depth understanding of the product and provide assistance to other Enterprise Vault users.

Next Class Dates

Contact us to customize this class with your own dates, times and location. You can also call 1-888-563-8266 or chat live with a Learning Consultant.

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Intended Audience for this Symantec Enterprise Vault 10.x for Exchange: Maintain & Troubleshoot Course

  • » Customers, support engineers, SEs, consultants, and partners

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Symantec Enterprise Vault 10.x for Exchange: Maintain & Troubleshoot Course Objectives

  • » By the end of this course, you w ill be able to: Migrate or upgrade an Enterprise Vault system to Enterprise Vault 10.x; Monitor and tune Enterprise Vault; Maintain the Enterprise Vault environment; Describe troubleshooting tools; Outline basic troubleshooting steps; Troubleshoot Enterprise Vault servers; Troubleshoot Enterprise Vault clients; Outline steps to contact and work with Symantec

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Symantec Enterprise Vault 10.x for Exchange: Maintain & Troubleshoot Course Outline

      1. Hands - On
        1. This course includes practical exercises and assessment items that enable you to test your skills and begin to transfer them into your working environment
      2. Moving to Enterprise Vault 10.x
        1. Enterprise Vault environment overview
        2. Migration and upgrade options
        3. Migrating Enterprise Vault
        4. Upgrading to Enterprise Vault 10.x
      3. Maintaining Enterprise Vault Environments
        1. Migrating PSTs with Enterprise Vault Policy Manager
        2. Managing archives
        3. Using safety copies and collections
        4. Performing SQL maintenance
        5. Maintaining indexes
        6. Backup and recovery review
      4. Troubleshooting Tools Overview
        1. Enterprise Vault tools
        2. Microsoft/Windows tools
        3. Web tools
        4. Network tools
      5. Troubleshooting Basics
        1. Basic troubleshooting concepts
        2. Isolating the issue
        3. Basic Microsoft SQL troubleshooting for Enterprise Vault
        4. Basic Microsoft Exchange troubleshooting for Enterprise Vault
        5. Basic netwrork troubleshooting for Enterprise Vault
      6. Troubleshooting Enterprise Vault servers
        1. Mailbox archiving processes
        2. Enterprise Vault server troubleshooting overview
      7. Troubleshooting Enterprise Vault Clients
        1. Enterprise Vault client overview
        2. Troubleshooting the Outlook Add-In
        3. Troubleshooting Outlook Web App/Access (OWA)
        4. Troubleshooting Virtual Vault and Vault Cache
      8. Working with Symantec Support
        1. Accessing Symantec Technical Support
        2. Gathering information for Symantec Technical Support

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Do you have the right background for Symantec Enterprise Vault 10.x for Exchange: Maintain & Troubleshoot?

Skills Assessment

We ensure your success by asking all students to take a FREE Skill Assessment test. These short, instructor-written tests are an objective measure of your current skills that help us determine whether or not you will be able to meet your goals by attending this course at your current skill level. If we determine that you need additional preparation or training in order to gain the most value from this course, we will recommend cost-effective solutions that you can use to get ready for the course.

Our required skill-assessments ensure that:

  1. All students in the class are at a comparable skill level, so the class can run smoothly without beginners slowing down the class for everyone else.
  2. NetCom students enjoy one of the industry's highest success rates, and pass rates when a certification exam is involved.
  3. We stay committed to providing you real value. Again, your success is paramount; we will register you only if you have the skills to succeed.
This assessment is for your benefit and best taken without any preparation or reference materials, so your skills can be objectively measured.

Take your FREE Skill Assessment test »

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