Elevate Customer Experience with Understanding Cisco Contact Center Enterprise Foundations (CCEF) v1.0 Training in Seattle!
NetCom Learning
Seattle, WAS Training Center
506 Second Avenue
Seattle, WAS
Virtual Instructor-Led Training
1 Day (8 Hours)Get an overview of Cisco PCCE and UCCE solutions with our Understanding Cisco Contact Center Enterprise Foundations (CCEF) v1.0 Training in Seattle. Learn contact center basics, system components, administration, and reporting.
Course Objectives
- Provide a high-level overview of the Cisco Contact Center portfolio
- List the key components within the Packaged Contact Center Enterprise (PCCE) architecture and their functions
- Describe how calls flow through PCCE using appropriate terms and naming conventions
- Introduce the tools used in the configuration, scripting, reporting and support of a PCCE deployment
- Identify advanced features available within the PCCE solution.
NetCom Learning
Seattle, WAS Training Center
506 Second Avenue
Seattle, WAS
Upcoming Schedules
Who should attend CCEF Certification Training in Seattle
- Deployment Engineer
- Project Manager
- Technical Architect
Prerequisites of CCEF Certification training in Seattle
Required
- Basic understanding of IP networks
- Basic knowledge of networking (Windows Active Directory, SQL) and components (servers, routers, switch) is helpful but not required
- Working knowledge of Unified Communications Manager and Voice Gateways
Course Outline of CCEF Certification training in Seattle
- Cisco Contact Center Basics
- Cisco Contact Center Fundamentals
FAQ
What is the CCEF Certification training, and why is it important in Seattle?
The CCEF Certification training in Seattle is a professional credential that requires you to deploy applications, monitor operations, and manage enterprise solutions. They use Google Cloud Console and the command-line interface to perform common platform-based tasks to maintain one or more deployed solutions that leverage Google-managed or self-managed services on Google Cloud. It is important in Seattle because it showcases your experience to hiring managers in the local market, making you an easier candidate for the job. Moreover, it can lead to better salary offers and career promotions. Research on the types of job postings currently ongoing and prevailing trends in the industry will also emphasize the importance of this in Seattle.
Does Netcom Learning offer training for the Understanding Cisco Contact Center Enterprise Foundations Training in Seattle?
NetCom Learning, as an authorized training center, may offer training programs for the CCEF Certification training in Seattle. Contact NetCom Learning directly to confirm availability, course formats (classroom, online, etc.), schedules, and pricing.
What are the benefits of earning the Understanding Cisco Contact Center Enterprise Foundations Training in Seattle for my career?
Earning the CCEF Certification training in Seattle can offer several career benefits, including:
- Increased Job Opportunities: Certification can make you more competitive in the local job market.
- Higher Earning Potential: Certified professionals often command higher salaries.
- Career Advancement: Certification can be a stepping stone to promotions and more senior roles.
- Industry Recognition: The CCEF Certification training demonstrates your commitment to professional development and validates your expertise.
Is the Understanding Cisco Contact Center Enterprise Foundations (CCEF) v1.0 Training in Seattle recognized globally?
Most professional certifications are recognized globally, demonstrating your skills and knowledge regardless of location. Check with the certifying body to confirm the global recognition of the Understanding Cisco Contact Center Enterprise Foundations (CCEF) v1.0 Training in Seattle.
Will I receive a certificate after passing the Understanding Cisco Contact Center Enterprise Foundations Training in Seattle?
Yes, upon successfully passing the CCEF Certification training exam, you will receive an official certificate from the certifying body. This certificate serves as proof of your achievement and validates your credentials.
