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ServiceNow Service Mapping Fundamentals

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ServiceNow

Build your expertise in ServiceNow service mapping and unlock new opportunities for service improvement.

Experience configuring monitoring and discovery tools and working knowledge of UNIX and/or Windows servers is highly recommended

A fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, IP networks, subnetting, and network devices

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Gain a clear understanding of the ServiceNow Service Mapping solution & its capabilities & how it differs from the ServiceNow Discovery solution.

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