Salesforce Fundamentals for Business Administration Specialists (BSX-101) covers essential Salesforce knowledge for business administration roles.

Course Objectives

  • Describe the primary business value of each major Salesforce Cloud
  • Manage users and data
  • Manage basic org configuration
  • Create email templates
  • Create reports and dashboards

Upcoming Schedules

Course Outline

Introduction
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  • How Salesforce Works
  • Salesforce Applications
  • Salesforce Organization