Become Microsoft 365 Administrator with MS-102 Training
Virtual Instructor-Led Training
5 Days (40 Hours)The MS-102 - Microsoft 365 Administrator Essentials course offers in-depth training on managing Microsoft 365 apps, users, and services. Participants will learn to configure Microsoft Entra Cloud Sync, administer users with Windows PowerShell, and manage security using tools like Azure RBAC and Microsoft Defender XDR. MS-102 is Ideal for those pursuing the M365 learning path and seeking to strengthen their skills in managing Microsoft 365 environments.
Microsoft 365 Admin Course Objectives
- Configure your Microsoft 365 experience
- Manage users, contacts, and licenses in Microsoft 365
- Manage groups in Microsoft 365
- Add a custom domain in Microsoft 365
- Configure client connectivity to Microsoft 365
Upcoming Schedules
Exam and Certification
MS-102: Microsoft 365 Administrator
Who should attend MS-102 Course
- Microsoft 365 Administrator
Perquisites for Microsoft 365 Administrator Training
Required
Recommended
- A proficient understanding of DNS and basic functional experience with Microsoft 365 services.
- A proficient understanding of general IT practices.
- A working knowledge of PowerShell.
MS-102 - Microsoft 365 Administrator Course Outline
- Configure your Microsoft 365 experience
- Configure your company’s organization profile, which is essential for setting up for your company’s tenant
- Maintain minimum subscription requirements for your company
- Manage your services and add-ins by assigning more licenses, purchasing more storage, and so on
- Create a checklist that enables you to confirm your Microsoft Entra tenant meets your business needs
- Manage users, licenses, guests, and contacts in Microsoft 365
- Identify which user identity model best suited for your organization
- Create user accounts from both the Microsoft 365 admin center and Windows PowerShell
- Manage user accounts and licenses in Microsoft 365
- Recover deleted user accounts in Microsoft 365
- Perform bulk user maintenance in Microsoft Entra ID
- Create and manage guests and collaborate with them in SharePoint sites
- Create and manage contacts
- Manage groups in Microsoft 365
- Describe the various types of groups available in Microsoft 365
- Create and manage groups using the Microsoft 365 admin center and Windows PowerShell
- Create and manage groups in Exchange Online and SharePoint Online
- Add a custom domain in Microsoft 365
- Identify the factors that must be considered when adding a custom domain to Microsoft 365
- Plan the DNS zones used in a custom domain
- Plan the DNS record requirements for a custom domain
- Add a custom domain to your Microsoft 365 deployment
- Configure client connectivity to Microsoft 365
- Describe how Outlook uses Autodiscover to connect an Outlook client to Exchange Online
- Identify the DNS records needed for Outlook and other Office-related clients to automatically locate the services in Microsoft 365 using the Autodiscover process
- Describe the connectivity protocols that enable Outlook to connect to Microsoft 365
- Identify the tools that can help you troubleshoot connectivity issues in Microsoft 365 deployments
FAQs on MS-102 - Microsoft 365 Administrator Training
Can the MS-102 training curriculum be customized to focus on our company's specific goals?
Yes, absolutely. Customization is a key benefit we offer in private corporate training. While the MS-102 course covers the official Microsoft curriculum to prepare your team for the certification exam, we can tailor the delivery to address your company's unique environment and objectives.
Our customization options for the MS-102 - Microsoft 365 Administrator training include:
- Technology Focus: We can emphasize the area's most critical to your infrastructure, such as managing security and threats with Microsoft Defender XDR, implementing identity synchronization with Microsoft Entra ID, or managing compliance with Microsoft Purview.
- Scenario-Based Training: The instructor can frame labs and discussions around your specific business cases, such as preparing for a tenant-to-tenant migration, hardening security policies, or streamlining user lifecycle management.
- Pacing and Emphasis: For a private group, the pace can be adjusted to match your team’s existing knowledge, allowing for deeper dives into complex topics or a quicker pace on familiar subjects.
This approach ensures your team leaves the training with skills that are directly applicable to your IT environment.
Are the Microsoft 365 Administrator training & certification still relevant in 2025?
Yes, the Microsoft 365 Administrator Expert certification, achieved from MS-102 Training & passing the MS-102 exam, is more critical than ever in 2025. In a landscape dominated by hybrid work and sophisticated security threats, a certified Microsoft 365 Administrator is essential for any organization.
The MS-102 Training's relevance is driven by:
- Central Role of Microsoft 365: M365 is the core productivity, communication, and collaboration platform for countless businesses. An expert administrator is required to ensure it runs securely and efficiently.
- Security and Compliance Imperatives: The Microsoft 365 Admin Training focuses heavily on security and compliance. Equipping your team to protect against threats and manage data governance are top priorities for all modern businesses.
- High Demand for Expert-Level Skills: This certification validates expert-level skills in managing all aspects of an M365 tenant. It demonstrates a high level of competency that is in strong demand across the industry.
- Continuous Skill Validation: Microsoft's annual renewal process ensures that certified professionals stay current with the latest platform updates, guaranteeing their skills remain valuable and up to date.
What kind of post-training support do you provide to ensure our employees pass the MS-102 exam?
Our goal is to ensure your team's success in both the classroom and the exam room. We provide comprehensive support to help your employees confidently pass the MS-102 exam:
- Official Microsoft Courseware (MOC): Every student receives the official MS-102T00 curriculum, which is the ultimate study guide for post-training review.
- Hands-On Labs: The extensive hands-on labs included in the MS-102 - Microsoft 365 Administrator course provides practical experience that directly translates to the performance-based questions on the exam. Students can review lab steps to reinforce their learning.
- Expert Instructor Access: During the training, your team will have direct access to a Microsoft Certified Trainer (MCT) to ask questions, clarify complex topics, and gain exam preparation tips.
- Exam Voucher Services: To streamline the process, we can bundle the official Microsoft exam voucher with your training package.
Do you have specific programs for government agencies seeking MS-102 training for their teams?
Yes, NetCom Learning has dedicated programs and extensive experience serving government agencies at the federal, state, and local levels. We understand the unique procurement and training requirements of the public sector.
Our government programs for Microsoft 365 Admin Training include:
- GSA Schedule Holder: We hold a GSA contract, which simplifies the procurement and payment process for federal agencies.
- Specialized Government Team: Our dedicated government account managers can help create tailored training plans that align with your agency's mission and budget.
- Compliance Focus: We can tailor training to address specific government compliance needs, including managing environments like GCC and GCC High.
Which departments or roles in our company would benefit most from this MS-102 course?
The Microsoft 365 Administrator course is designed for IT professionals responsible for evaluating, planning, migrating, deploying, and managing Microsoft 365 services. Key roles that will benefit include:
- Microsoft 365 Administrators
- IT Managers / Infrastructure Leads
- Systems Administrators and Network Administrators
- Security and Compliance Officers
- IT professionals who are on the learning path to achieve the Microsoft 365 Certified: Administrator Expert certification.
Any team member responsible for the overall health, security, and administration of your Microsoft 365 tenant will find the MS-102 training invaluable.
