Our virtual private training session was very informative on the subject, I was unfamiliar with. He is one of the better instructors I have had the pleasure to have worked with. Really enjoyed the session.

Virtual Instructor-Led Training

Onsite Training

Leading with Emotional Intelligence

Business & Leadership

Soft Skills, Leadership & Management

Vendor Neutral - Leadership & Management

<ul><li>Emotional intelligence defined</li><li>Five components of EI</li><li>Importance of emotions and EI to effective leadership</li><li>Negative consequences of unmanaged emotions and low EI in leaders, individual contributors, teams, and organizations</li></ul>

Introduction to Emotional Intelligence (EI)

<ul><li>Techniques to achieve greater self-awareness, self-control, and self-motivation</li><li>Demonstrate greater self-awareness</li><li>Practice greater self-regulation</li><li>Exhibit greater self-motivation</li><li>Negative consequences of unmanaged emotions and low EI to your personal effectiveness</li></ul>

Leading Yourself in an Emotionally Intelligent Way

<ul><li>Importance of EI to building good relationships</li><li>Increase your level of social awareness (empathy)</li><li>Apply the principles and practices of EI to building trusting relationships</li><li>Negative consequences of unmanaged emotions and low EI to your relationships</li></ul>

Building Relationships in an Emotionally Intelligent Way

<ul><li>Importance of EI to good relationships</li><li>Increase your level of social awareness (empathy) and your skills in managing the emotional state of others</li><li>Apply the principles and practices of Ei to key leadership situations and activities</li><li>Creating an inspiring vision</li><li>Making and announcing tough decisions</li><li>Delegating difficult or unpleasant tasks and responsibilities</li><li>Influencing and inspiring people who are fearful, reluctant, or resistant</li><li>Confronting difficult behavior and poor performance tactfully</li><li>Negative consequences of unmanaged emotions and low EI to your relationships</li></ul>

Leading in an Emotionally Intelligent Way

<ul><li>Importance of EI to team effectiveness</li><li>Increase your level of social awareness (empathy) and your skills in managing the emotional states of others</li><li>Apply the principles and practices of EI to building an emotionally intelligent team</li><li>Negative consequences of unmanaged emotions and low EI to teams</li><li>Apply the principles and practices of EI to key leadership situations and activities</li><li>Building trusting relationships</li><li>Creating a culture that encourages openness and authenticity</li><li>Building unified teams out of fragmented, dysfunctional groups</li><li>Promoting consensus and collaboration out of divisive conflict</li><li>Increase the emotional intelligence of your peers, direct reports, upper managers, teams, and entire organization</li></ul>

Building an Emotionally Intelligent Team

SAP BI

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Learn to apply emotional intelligence to specific leadership situations to gain the authority and success you strive for as a leader.

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<p>Develop leadership skills through emotional intelligence, focusing on self-awareness, empathy, and relationship management for effective leadership.</p>