The ITIL 4 Specialist High Velocity IT course teaches how to operate in high-velocity environments using Agile, Lean, Cloud, and Automation practices.

Course Objectives

  • Make the right digital investments
  • Realize and deliver digital products and services quickly
  • Provide digital products and services that are highly resilient to disruption
  • Ensure that the service consumer realizes value from the digital products and services
  • Assure conformance of activities with governance, risk and compliance requirements.

Upcoming Schedules

Who Should Attend?

  • ITSM Practitioners
  • IT Project Manager

Course Prerequisites

Recommended

  • Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management.

Course Outline

  • Overview of the key ITIL 4 high-velocity terminology
  • Understand when the transformation to high velocity IT is desirable and feasible
  • Understand the five objectives associated with digital products - to achieve: