ITIL 4 Strategic Leader: Digital & IT Strategy: Covers how new technologies impact organizations and how leaders respond. Helps build effective IT and digital strategies to tackle disruption.

Course Objectives

  • You will also gain a clear understanding of why organizations need to change the way they do business in markets disrupted by digital and information technology, and relate this to the concepts of strategy they will need to master as they make these changes
  • How an organization uses their digital and IT strategy to remain viable in environments disrupted by digital technology
  • The strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence

Upcoming Schedules

Certification

Who Should Attend?

  • IT Project Manager
  • ITSM Practitioners

Course Prerequisites

Required

  • A minimum of three years of IT managerial experience

Course Outline