The Communication Skills course enhances participants ability to communicate ideas and strategies effectively through interactive lessons, role-playing, and group assessments.

Course Objectives

  • The best practices for verbal, written, and non-verbal communication.
  • How to captivate your audience and speak for maximum impact.
  • How to know your audience and tailor your message to them.
  • The most common communication pitfalls and how to avoid them.
  • How to write clear, concise, and persuasive business correspondences.

Upcoming Schedules

Course Outline

The nature of communication
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  • Why people struggle with communication
  • "Language games" and "frames" Fuzzy goals
  • The importance of the "core" Four common problems
  • Rush to judgment
  • Letting emotions run high
  • Not letting images and ideas "unfold"
  • Misunderstanding your audience
  • Simple strategies to communicate well
  • Stories and journeys
  • Getting the context right
  • Thinking in pictures