Gain a solid foundation in Avaya Aura Contact Center, a comprehensive contact center solution. Learn about key features, functionalities, and best practices for optimizing customer interactions.

Course Objectives

  • Features and architecture solutions of Avaya Aura Messaging
  • Related servers and their components
  • Install Avaya Aura Messaging
  • Implement and perform implementation administrative tasks
  • Common installation errors and how to troubleshoot them
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Upcoming Schedules

Course Prerequisites

Recommended

  • Familiarity with Microsoft Exchange system
  • Knowledge of Avaya Messaging concepts, hardware, and software

Course Outline