The certification shows a professional's expertise in implementing Dynamics 365 Sales solutions for businesses. The candidate must be capable of configuring Microsoft Power Platform and have knowledge of data-modeling principles on D365.
Note: This certification and exam has retired on November 29th, 2024.
If you’re a functional consultant, a professional working with Microsoft Dynamics 365 Sales, or a developer looking to hone your consulting skills, this certification could help give your career a boost. This certification lets you market yourself more effectively for projects and shows your organization that you can use Dynamics 365 Sales to empower the sales force.
As a candidate for this certification, you’re a Microsoft Dynamics 365 functional consultant with sales expertise. You’re responsible for implementing solutions that meet the business requirements of an organization, large or small. You’re also responsible for identifying potential process efficiencies and improvements that could be achieved by using Dynamics 365 Sales and wider Microsoft Power Platform features. This may include supporting a sales lifecycle to run effectively and assisting the sales team to:
You’re responsible for configuring and expanding the core sales application functionality to create scalable customer solutions that support, automate, and accelerate the company's sales process. You’ll use your knowledge of Microsoft Power Platform and the common customer engagement capabilities in Dynamics 365 to inform the solution design where the following are required:
As a candidate, you should:
