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ITIL 4 Master

The certification is the highest level of achievement in ITIL 4 scheme. It proves the professional's expertise in principles, concepts and ITIL techniques at a strategic and operational level. IT professionals in leadership roles can go for this certification.

skill levelProfessional
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  • Overview
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About the Certification

The ITIL® Master Qualification Certificate is the top-level certification of the ITIL scheme. This certification will validate a professional’s capability to apply ITIL’s principles, methods, and techniques in the real business world.

 

To become an ITIL master, you need:

  • At least five years of experience working in IT service management (ITSM) in a leadership, management, or advisory level
  • The ITIL®4 Managing Professional certification
  • A strong background in ITSM and extensive hands-on experience working with ITIL

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Steps to certification

Customer Testimonials

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The class was awesome. I loved how the instructor engaged with us to get us involved throughout the session. He was very punctual and on time kept the class on schedule. Loved his teaching style.

Timothy S

Network Administrator

Resources

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Case Study

Leading Healthcare Provider Modernizes It’s Entire Customer Service Department With ITIL® Best Practices

This story will elucidate the need to balance business understanding with technology innovation and human insight.

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Blog

The Intriguing Psychology Behind ITIL® 4 Foundation

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Webinar

ITIL4 Discovery Day

Explore all resources