Date: Thursday, February 02, 2017 Time:
Join NetCom Learning trainer, A. Howard, along with Managed Learning Services leader NetCom Learning for a complimentary interactive webinar on "Why move to ITIL?"
» What is ITIL? » What is it composed of?
• Service Strategy
• Service Design
• Service Transition
• Service Operations
• Service Improvement
» Why do I care?
• Value to me
• Value to the business
» Q&A with A. Howard
» IT Professionals » IT Managers » Team Leaders » Database Administrator » Chief Information Officers (CIOs) » Chief Technology Officers (CTOs)
Speaker Bio: A. Howard
A. Howard is a ITIL Certified Expert with over 37+ years of experience in ITIL; Project, Program and Product Management; Training; Curriculum Development; Troubled Project Revitalization; New Product Launches; Marketing & Support; and documentation/process development for an organizations operational, tactical and strategic objective. He has conducted company on site trainings on ITIL V3 Fundamentals.