ITIL® Training Courses, Certification Exams in NYC, DC, Vegas, Philadelphia & Online

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IT Infrastructure Library (ITIL®) has become the international standard for best practices in IT Service Management. We can empower your organization through adoption of IT Service Management from basic awareness, to planning ITIL® implementation, to certifying your team. All ITIL® courses are in partnership with Ahead Technology.

NetCom, Microsoft's Learning Partner of the Year, offers ITIL® training in the following classes.

ITIL ITSM 2011 Foundation Certification

Schedule

ITIL ITSM 2011 Foundation Certification

24 hours

Free Webinar: ITIL® in a Nutshell - Service Design and Transition

Schedule

Free Webinar: ITIL in a Nutshell - Service Design & Transition

1 hour

Free Webinar: ITIL® in a Nutshell - Service Operations and Improvement

Schedule

Free Webinar: ITIL in a Nutshell - Service Operations & Improvement

1 hour

ITIL® Intermediate: Service Capability

Schedule

	ITIL® Intermediate Qualification: Service Offerings and Agreements	40 hours
	ITIL® Intermediate Qualification: Release, Control and Validation	40 hours
	ITIL Intermediate Qualification: Operational Support and Analysis	40 hours
	ITIL® Intermediate Qualification: Planning, Protection and Optimization	40 hours

Free Webinar: ITIL® v3 vs ITIL® 2011 - What's new?

Schedule

Free Webinar: ITIL v3 vs ITIL 2011 - What's new?

1 hour

ITIL® is a registered trademark of the Cabinet Office. The Swirl logo™ is a registered trade mark of the Cabinet Office. IT Infrastructure Library® is a registered trade mark of the Cabinet Office.

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