Microsoft Dynamics GP - Other Training Package

About the Microsoft Dynamics GP - Other

8813: Microsoft Dynamics GP, Human Resources and Payroll (3 days)   

Course Objectives

• Use Payroll Setup windows to customize the application to organizational needs
• Understand the available global setups that are available in Human Resources
• Set up Benefits and Deductions in Human Resources and Payroll.
• Set up Attendance including time codes and accruals and how they are attached to employees
• Create pay codes, deduction codes, benefit codes, taxes and other employee related items used to calculate Payroll checks
• Assign methods to calculate vacation and sick time for employees
• Process, generate and void Payroll checks for employees
• Use Human Resource Employee windows and be familiar with how they may be used to track necessary data about employees
• Use the Applicant system to better suit your organizational needs
• Use miscellaneous Payroll and Human Resources tools such as Payroll Gross Up, To-Do Lists and Compensation Management
• Create Human Resources and Payroll report options and produce desired reports
• Print numerous other Payroll documents such as W-2s, 1099Rs and others
• Use Direct Deposit instead of generating checks for certain employees
• Close the Payroll year and prepare the system for the next year

Course Outline

• System and Organization Setup
  1. Features and Benefits
  2. Employee Number Setup
  3. User Setup
  4. Human Resources User Preferences
  5. Human Resource Preferences
  6. Payroll Preferences and Structure
  7. Organizational Structure
• Payroll Setup
  1. Setting up Pay Codes and Types
  2. Setting and Activating Post-Dated Pay Rates
  3. Setting up Overtime Rate Manager
  4. Setting up Payroll Integration to Payables Management
  5. Setting up Employee Classes
  6. Payroll Direct Deposit Setup
  7. ACH File Setup
  8. ACH Header and Footer Setup
  9. Setting Up Taxes and Compensation Codes
• Deductions and Benefit Setup
  1. Setting up Deductions and Benefits
  2. Granting Payroll View Access to a User
  3. Setting up Benefit Preferences
  4. Setting up Miscellaneous Benefits and Garnishments
  5. Setting up a Copayment Records and Coverage Types
  6. Setting up a Health Insurance, Life Insurance and Retirement Plan Benefits
  7. Setting up a Standard Deduction and determining Deduction Sequence
  8. Setting up Deduction In Arrears
• Other Human Resources Setups
  1. Interviews
  2. Skills, Skill Sets and Tests
  3. Orientation and Termination Checklists
  4. Training Courses and Classes
  5. Extra Fields and User-Defined Fields Setup
  6. Review Policy Setup
  7. Creating a Property Item Record
• Applicants
  1. Requisitions and Applicant Costs
  2. Applicant Entry
  3. Applicant Background
  4. Applicant Skills and Tests
  5. Interviews, Offers and Hiring
• Employee Maintenance
  1. Adding an Employee I-9 Record
  2. Creating an Employee Record
  3. Changing an Employee's Position and creating an Additional Position Record for an Employee
  4. Creating Additional information Records
  5. Adding an Employee Address Record
  6. Adding an Employee Human Resources Record
  7. Employee Vacation-Sick Time Maintenance
  8. Adding an Employee Contact Record
  9. Adding an Employee Dependent Record
  10. Property Records
  11. Union Records
  12. Employee Extra Fields and User-Defined Fields
  13. Employee Pay Code Maintenance
  14. Entering an Employee Federal, State and Local Tax Record
  15. Employee Direct Deposit Maintenance
  16. Pay Steps Maintenance
• Employee Attendance
  1. Attendance Setup
  2. Employee Maintenance and Summary
  3. Attendance Transactions
  4. Vacation Planning
  5. Using Payroll for Attendance
• Employee Benefits
  1. Benefit Enrollment
  2. Deduction and Benefit Records
  3. Family and Medical Leave Act (FMLA)
  4. COBRA
  5. Benefit Summary and History
  6. Total Compensation
• Daily Payroll Procedures
  1. Activate Post-Dated Pay Rates
  2. Batches and Posting
  3. Payroll Transactions
  4. Payroll Direct Deposit Routines
  5. Generate ACH File
• Employee Assets and Development
  1. Employee Education
  2. Employee Skills and Test
  3. Employee Orientation
  4. Employee Training
• Employee Performance
  1. Employee Discipline
  2. Employee Grievances
  3. Employee Reviews
  4. Employee Injury and Illness
• Employee History
  1. Employee Earnings and Position History
  2. Employee Transfers
  3. Employee Termination
• Inquiries, Reports and Organization Explorer
  1. Inquiries
  2. Reports
  3. Organization Explorer
• Utilities and Routines
  1. Reconcile Feature
  2. Remove History
  3. Archive Employee and Applicant Records
  4. Compensation Management
  5. Tax Table Update
  6. Print Period-end, Quarter-end and Year-end Reports
  7. Close Payroll Year-end and Printing W-2's, 1099R's and 8027's
  8. Business Contact Information
  9. To Do List Entries

8672: Business Portal 4.0 Installation and Configuration in Microsoft Dynamics (2 days)   

Course Objectives

• Configure the setup of Business Portal to fit business needs
• Create Business Portal roles, add users to a role, and modify that role
• Perform query creation and administration
• Create web parts that connect
• Set up and modify site content in Business Portal
• Add KPIs to a Business Portal installation and customize KPI queries
• Locate reports in Business Portal

Course Outline

• Overview
  1. Features and Benefits
  2. Architecture
  3. Components
  4. Security
  5. Identify the components of Business Portal.
  6. Examine security features in Business Portal.
• System Configuration, Install, and Uninstall
  1. Hardware Configurations
  2. Network Environment
  3. System Requirements
  4. SQL Server Configuration
  5. Web Server Setup
  6. Windows SharePoint Services Setup
  7. Microsoft Office SharePoint Server Setup
  8. Prepare to Install
  9. Install Business Portal
  10. Modify or Remove the Business Portal Installation
  11. Terminal Services Setup
  12. Client Configuration
• Administration, Security, and Maintenance
  1. Pre-Configuration Considerations
  2. Configure Business Portal
  3. Manage Page Security
  4. Manage SharePoint Groups and Permissions
  5. Manage Microsoft Business Framework Users
  6. Manage Microsoft Business Framework Roles
  7. Manage Data Permissions
  8. Manage Web Services for Microsoft Dynamics GP Users
  9. Business Portal Performance Tuning
  10. Maintenance
• Query Administration, Personalization, and Search
  1. Query Creation and Configuration
  2. Query Administration
  3. Manage Web Parts
  4. Result Viewer Configuration
  5. Create and Configure Web Parts
  6. Dashboards and List Pages
  7. Create New Center Sites and Pages
  8. Content Management
  9. Business Data Catalog and Search
• Key Performance Indicators, Executive Center, and Report Administration
  1. Overview of Key Performance Indicators
  2. KPI Scheduler
  3. Key KPI Concepts
  4. Create KPIs
  5. Modify KPIs
  6. Administer KPI Folders
  7. Executive Center Site
  8. Reports Catalog
  9. Report Center
  10. Create a Current Ratio KPI

8690: Developer Toolkit for Microsoft Dynamics GP 10.0 (3 days)   

Course Objectives

• Explain features, benefits, and components of the Web Services for Microsoft Dynamics GP, eConnect, and the Visual Studio Tools for Microsoft Dynamics GP.
• Determine requirements to install each component of the Developer Toolkit.
• Explain when and how to use the web methods available in the Web Services for Microsoft Dynamics GP.
• Develop secure customizations that use the Dynamics GP Web Service.
• Use extensions together with the Web Services for Microsoft Dynamics GP.
• Use the Management Tools available for the Web Services for Microsoft Dynamics GP.
• Create a basic application using the Web Services for Microsoft Dynamics GP together with Visual Studio Tools for Microsoft Office.
• Explain the integration capabilities of eConnect, and describe the namespaces, classes, methods, and enumerations available in the eConnect .NET assemblies.
• Use the Microsoft.Dynamics.GP.eConnect and Microsoft.Dynamics.GP.eConnect.Serialization assemblies to create customizations.
• Create a form that looks like a Microsoft Dynamics GP form by using the Visual Studio Tools for Microsoft Dynamics GP.
• Use the Dictionary Assembly Generator tool.
• Use resources, register, and respond to events that occur in Microsoft Dynamics GP.
• Debug, build, and deploy an application.

Course Outline

• Getting Started with Web Services for Microsoft Dynamics GP
  1. Web Service Overview
  2. Introduction to Object-Oriented Programming
  3. Web Services for Microsoft Dynamics GP Overview
  4. Architecture
  5. Prerequisites
  6. Web Services Installation
  7. Management Tools Installation
  8. Connect to the Web Services
• Elements of a Web Service Call
  1. Web Services for Microsoft Dynamics GP Functionality
  2. Web Service Components
  3. Make a Call to the Web Service
  4. Web Service Object Model
• Use the Web Service
  1. GetList Methods
  2. Get Methods
  3. Create Methods
  4. Update Methods
  5. Delete and Void Methods
  6. Security
  7. Performance Optimization
• Extend the Web Service
  1. Web Service Extension Overview
  2. Web Service Events
  3. Extension Assembly
  4. Event Handler Samples
  5. Register Events
  6. Use Web Service Extensions
• Management Tools
  1. Security
  2. Exceptions
  3. Policy
  4. Set Permissions
  5. Create an Exception
  6. Update Create Customer Policy
• Use Web Services and Visual Studio Tools for Office
  1. Use VSTO with Web Services for Microsoft Dynamics GP
  2. Add Data Source Data to Office Documents
  3. Install Visual Studio Tools for Office Runtime
  4. Create an Office Excel Workbook Project
  5. Update Sales Orders within an Office Excel Workbook Project
• eConnect
  1. eConnect Architecture Overview
  2. eConnect Basics
  3. Prerequisites
  4. Installation
  5. eConnect .NET Assemblies
  6. Creating Vendors with Microsoft.Dynamics.GP.eConnect.dll
  7. Extend eConnect Business Logic
  8. Use Custom XML Nodes
• Getting Started with Visual Studio Tools for Microsoft Dynamics GP
  1. Integration Basics
  2. Prerequisites
  3. Installation and Verification
  4. Creating Windows Forms
  5. Control References
  6. Create a Quick Entry Customer Window
  7. Access Dictionary Resources
• Debugging and Working with Third-Party Dictionaries
  1. Debugging
  2. Dictionary Assembly Generator
  3. Modified and Alternate Forms
  4. Working with Tables
• Resource Reference
  1. Forms
  2. Windows
  3. Scrolling Windows
  4. Window Fields
  5. Tables
  6. Commands
  7. Globals
  8. Procedures
  9. Functions

8666: Whats New in Microsoft Dynamics GP 10.0 (1 day)   

Course Outline

• Installation & Configuration
  1. CD Setup
  2. Installation Features
  3. Installation Changes
  4. Forms and Reports Location
  5. OLE Notes and Letter Wizard Location
  6. Create a Client Installation Package
• Developer Tools
  1. Web Services - Row-level filtering
  2. Web Services - New web methods
  3. Integration Manager - Microsoft Dynamics GP eConnect Adapter
  4. Integration Manager - Additional adapter changes
  5. eConnect - Namespace change
  6. SDK - Field Service documentation addition
• Business Intelligence
  1. SQL Server Reporting Services Reports
  2. Microsoft SQL Server Reporting Services Wizard
  3. Report Scheduler
  4. Microsoft Office SharePoint Server 2007 integrations
  5. Microsoft Office SharePoint Server Wizard
• Business Portal
  1. Prerequisite Checker
  2. Business Data Catalog and Search
  3. Business Data Profiles
  4. Crawling content
  5. Secure search data
  6. Entities available for Search
  7. Dashboards and list pages
• Security
  1. Setup Security Tasks
  2. Setup Security Roles
  3. Assign Tasks & Roles to Users
  4. Alternate and Modified Forms & Reports Access
  5. Setup User Security
  6. Copy User Security
  7. Synchronize Security
• Foundation
  1. Action Pane Functionality & Features
  2. Search functionality
  3. Excel Reports
  4. SmartList enhancements
  5. New SmartList views
  6. Registration changes
• Financials
  1. Budget Start & End Dates
  2. 1099 Enhancements
  3. Subledger Reconciler
• Supply Chain
  1. Two Step Transfers in Inventory Control
  2. Supply Chain - Expired Lots
  3. Manufacturing (MRP) Window Enhancements
• Field Service
  1. Lot Tracking
  2. Contract Move Line Window
  3. Billing Reversal Window
  4. Service and Task Codes
• Human Resources & Payroll
  1. HR Setup Checklist
  2. Retroactive Pay
  3. Garnishment Calculations
  4. Sequencing Tax Sheltered Annuities

8817A: Manufacturing Applications in Microsoft Dynamics GP 10.0 (4 days)   

Course Objectives

• Effectively setup the Manufacturing system options that apply to your production process and organizational needs.
• Explain how the Microsoft Dynamics GP distribution and financial modules are integrated with Manufacturing.
• Properly create component and manufactured items.
• Properly structure Bills of Materials and Routings to fit specific manufacturing environments.
• Create and schedule Manufacturing Orders for your production needs.
• Make the necessary setups to use Outsourcing.
• Understand the relationship between Manufacturing and Sales Order Processing.
• Order, allocate, and fulfill manufactured items using Sales Order Processing.
• Properly set up the Sales Configurator.
• Understand basic MRP calculations and how to work with the outputs of MRP.
• Plan production using the Sales Forecasting, MPS, MRP and CRP modules.
• Use the Manufacturing report options to produce desired reports.

Course Outline

• Module Integration and Process Overview
  1. The goal of this chapter is to provide students with a list of the Manufacturing modules and how they integrate with the Distribution modules
• Prerequisites - Inventory Control
  1. Setup Procedures
  2. Item Classes
  3. Item Creation
  4. Posting Inventory Transactions and Transfers
  5. Tracing Serial and Lot Transactions
• Prerequisites - Bill of Materials
  1. Setup Procedures
  2. BOM Creation and Maintenance
  3. BOM Mass Update
  4. BOM Inquiries and Reports
• Prerequisites - Manufacturing Facility
  1. Manufacturing Calendar
  2. Labor Code/Machine OH Defaults
  3. Labor Codes
  4. Machines
  5. Work Centers
• Prerequisites - Routings
  1. Setup Procedures
  2. Routing Creation
  3. Operation Code Setup
  4. Pointer Routing Creation
  5. Routing Copy
  6. Routing Deletion
  7. Other Routing Activity
  8. Routing Inquiry
  9. BOM Routing Link
• Execution - Standard Costing
  1. Setup Procedures
  2. Managing Standards with Pending Costs
  3. Managing Standard with Proposed Costs
  4. Other Costing Considerations
• Execution - Manufacturing Order Processing
  1. Setup Procedures
  2. MO Creation
  3. Picklist
  4. Manufacturing Routing
  5. Component Allocation
  6. Material Shortages
  7. MO Release
  8. MO Status Changes
  9. Printing an MO
  10. Component Issue
  11. WIP Reporting
  12. MO Receipt
  13. MO Close
  14. Scheduling
  15. Quick MO
  16. MO Inquiries
• Execution - Outsourcing
  1. Setup Procedures
  2. Manufacturing Order Entry with Outsourcing
  3. Purchase Orders and Shipments for Outsourcing
  4. Receiving Outsourced Purchase Orders
  5. Invoicing Outsourced Purchase Orders
  6. Receiving an MO That Uses Outsourcing
  7. Outsourcing Inquires
• Execution - Sales Order Processing
  1. Setup Procedures
  2. Entering Sales Orders
  3. Linking and Unlinking Sales Order Line Items to MOs
  4. Transferring Document Types
  5. Allocating Sales Order Quantities
  6. Fulfilling Sales Order Quantities
  7. Sales Order Extras
• Execution - Sales Configurator
  1. Setup Procedures
  2. Super Bill of Material
  3. Option Categories
  4. Option Promotions
  5. Configuring a Bill of Material
  6. Configured Sales Order Options View
• Planning - Material Requirements Planning
  1. MRP Calculations
  2. Setup Procedures
  3. MRP Regeneration
  4. Schedule of MRP Suggested Purchase Orders
  5. Schedule of MRP Suggested Manufacturing Orders
  6. Key Windows When Using MRP
  7. Exception Messages
  8. MRP Inquiries
  9. Calculating Manufacturing Lead Times
  10. MRP Quantity Definitions
• Planning - Forecasting and Master Production Scheduling
  1. Forecast Consumption
  2. Forecast Entry
  3. Master Production Scheduling
  4. Forecasting Inquiry
• Planning - Capacity Requirements Planning
  1. Setup Procedures
  2. Inquiry

8820: Payroll - US in Microsoft Dynamics GP 10.0 (1.5 day)   

Course Objectives

• Use the Payroll Setup windows to customize the application to their organizational needs.
• Understand the benefits of using employee classes.
• Set up tax information for federal, state and local taxes for employees in Payroll.
• Create pay codes, deduction codes, benefit codes and other employee related information used to calculate Payroll checks.
• Assign methods to calculate vacation and sick time for employees.
• Build and calculate checks.
• Generate and void Payroll checks for employees.
• Use inquiries to access Payroll information.
• Create Payroll report options and produce desired reports.
• Print numerous other Payroll documents such as Advice Slips, 1099Rs and others.
• Use Direct Deposit instead of generating checks for certain employees.
• Close periods and quarters in Payroll.
• Close the Payroll year and prepare the system for the next year.
• Print W-2 forms for employees.

Course Outline

• Company and Organizational Setup Procedures
  1. Features and Benefits
  2. Setting Up Payroll
  3. Setting Up Organizational Codes
  4. Payroll Direct Deposit Setup
  5. ACH File Setup
  6. ACH Header and Footer Setup
  7. Setting Up Payroll Integration to Payables Management
• Payroll Records Setup
  1. Setting Up Pay Codes and Types
  2. Setting Up Pay Codes For Tips
  3. Setting Up Shift Codes
  4. Setting Up Overtime Rate Manager
  5. Setting Up Deductions and Benefits
  6. Setting Up A Standard Deduction
  7. Setting Up A Garnishment
  8. Setting Up Earnings Codes
  9. Setting Up Maximum Garnishment Rules
  10. Setting Up A Company-Level Deduction Sequence
  11. Setting Up Deduction In Arrears
  12. Setting Up A Benefit
  13. Setting Up Taxes And Compensation Codes
  14. Setting Up Workers' Compensation Codes
  15. Setting Up A Local Tax
  16. Setting Up State And Federal Unemployment Taxes
  17. Setting Up An Unemployment Tax
  18. Setting Up Federal And State Tax Identification Numbers
  19. Setting Up Employee Classes
  20. Setting Up A New Employee Class
• Employee Setup
  1. Employee Records
  2. Employee Additional Information
  3. Employee Vacation/Sick Time
  4. Employee Tax Maintenance
  5. Employee State Tax Maintenance
  6. Employee Local Tax Maintenance
  7. Employee Quick Assign
  8. Employee Pay Code Maintenance
  9. Employee Pay Code Options
  10. Post-Dated Pay Rates
  11. Employee Deduction and Benefit Maintenance
  12. Employee Standard Deduction Maintenance
  13. Employee Garnishment Deduction Maintenance
  14. Deduction Sequence
  15. Employee Benefit Maintenance
  16. Employee Direct Deposit Maintenance
  17. Arrears Transactions
  18. Arrears Transactions Activity
  19. Delete or Inactivate Employee Records
  20. Reactivate Employee Records
  21. Delete or Inactive Payroll Codes
  22. Change Employee Records
  23. Change Setup Records
  24. Employee Maintenance
  25. Employee Tax Maintenance
  26. Employee Pay Code Maintenance
  27. Employee Modifying A Pay Rate
• Daily Procedures
  1. Activate Post-Dated Pay Rates
  2. Payroll Batch Entry
  3. Payroll Mass Transaction Entry
  4. Payroll Transaction Entry
  5. Creating Employee Retroactive Pay Transactions
  6. Make A Backup
  7. Build Payroll Checks
  8. Calculate Checks
  9. Make A Backup
  10. Print Checks
  11. Generate ACH File
  12. Mandatory Arrears
  13. Void Checks
  14. Payroll Manual Check / Adjustment Entry
• Inquiries and Reports
  1. Retrieve Information
  2. Employee Inquiries
  3. Payroll Record Inquiries
  4. Payroll Reports
  5. Payroll Direct Deposit Reports
• Payroll Utilities
  1. Reconcile
  2. Mass Update Employee Records
  3. Calculating Net-To-Gross Wages
  4. Remove Payroll History
  5. Remove Employee Summary Information
  6. Remove Inactive Records
  7. Remove Year-end Information
  8. Remove Distributions
  9. Tax Utilities
• Period, Quarter and Year-End Procedures
  1. Payroll Checklists
  2. Period-End Procedures
  3. Government Forms and Report

8884: Workflow in Microsoft Dynamics GP 10.0 (1 day)   

Course Objectives

• Install the Workflow system.
• Assign user security and determine participant roles in workflow for users.
• Activate workflows.
• Configure steps for workflows that meet various business needs.
• Use reporting features in Microsoft SharePoint to view information about workflow documents and batches.
• Deploy the workflow system for Microsoft Dynamics GP.

Course Outline

• Administration
  1. Installation of the Workflow system
  2. Workflow participants and roles
  3. Security and user rights
  4. Workflow activation and setup
  5. User Security
  6. Maintenance of the workflow system
  7. Lab: Configure Security
  8. Assign security in Microsoft Dynamics GP
  9. Assign an originator in Microsoft SharePoint.
  10. Lab: Activation
  11. Activate batch related workflows in Microsoft SharePoint.
  12. Lab: User Preferences
  13. Configure user preferences for a workflow user.
• Using Workflows
  1. Discuss the different workflow step types and concepts
  2. Configure workflow steps
  3. Add & configure workflows
  4. Details about setup implications in Dynamics GP for the various workflow types.
  5. Details about processing the various workflow types
  6. Lab: Create a Workflow
  7. Create workflows in Microsoft SharePoint.
  8. This lab creates the workflows, excluding workflow steps, that will be used in the subsequent labs.
  9. Lab: Configure Purchase Order Workflow Steps
  10. Configure the steps for the purchase order workflow.
  11. This lab configures straight-line workflow approval steps.
  12. Lab: Configure Customer Credit Limit Workflow Steps
  13. Configure the steps for the Customer Credit Limit workflow.
  14. This lab configures multiple paths ending with a converging approval step workflow.
  15. Lab: Configure the Sales Quote Workflow
  16. Configure the steps for the Sales Quote workflow.
  17. This lab configures a single-step with multiple approvers workflow
• Reporting and Approvals
  1. Methods for acting on workflow documents and batches.
  2. How and when tasks are assigned to workflow participants.
  3. Workflow task due dates.
  4. Delegation of workflow tasks
  5. Originator and approver actions
  6. Workflow status and priority
  7. Reporting about workflow documents and batches.
  8. Lab: Submit for Approval Action
  9. Enter a purchase order and submit it for workflow approval
  10. Lab: Request Change Action
  11. Request a change to the purchase order from the previous lab

8691: Fixed Assets I in Microsoft Dynamics GP 10.0 (1 day)   

Course Objectives

• Perform all Fixed Assets related data entry functions including creating asset records
• Maintain asset records using transfers, changes, and retirements
• Print detailed reports to verify data and financial analysis for audit trail purposes such as posting journals, depreciation registers, financial details and other asset reports
• Identify the impact of the Fixed Assets module on other Microsoft Dynamics GP modules
• Troubleshoot and correct input errors including an incorrect posting period and how to delete records

Course Outline

• Overview and Setup Procedures
  1. What is a Fixed Asset?
  2. Fixed Assets Features and Benefits
  3. Fixed Assets Setup Checklist
  4. Company and Financial Setup Procedures
  5. Build Fixed Assets Fiscal Calendar File
  6. Enter Quarter Records and Synchronize to Fiscal Years
  7. Purchasing Interface Options
  8. Account Groups
  9. Post Accounts
  10. Insurance Class Records
  11. Class Records
  12. Book Records
  13. Book Class Records
  14. Fixed Assets Setup
  15. Lease Company Records
  16. Location Records
  17. Physical Location Records
  18. Retirement Setup Records
  19. Structure Records
  20. Fixed Assets User Preferences
  21. Fixed Assets Setup Reports
  22. Entering Existing Assets
• Daily Procedures
  1. Fixed Assets Daily Procedures Checklist
  2. Asset General Information
  3. Asset Account Information
  4. Asset Book Information
  5. Asset Book ITC Information
  6. Asset Insurance Records
  7. Asset Lease Information
  8. Asset User Data
  9. Payables Management Interface
  10. Purchase Order Processing Interface
  11. Purchasing Transactions Integration Issues
  12. Fixed Assets Inventory Reports
• Maintaining Records
  1. Select Assets
  2. Depreciation Projections for a single asset or group of assets
  3. Changing Asset Information
  4. Changing Asset Book Information
  5. Mass Change
  6. Transferring Assets
  7. Mass Transfer
  8. Retiring Assets
  9. Mass Retirement
  10. Retire Undo
  11. File Maintenance
  12. Deleting Assets
  13. Reconcile
  14. Retrieve Information
  15. Fixed Assets Projection, Transaction, and Utility Reports
• Period-End Procedures
  1. Fixed Assets Period-end Checklist
  2. Calculate Depreciation
  3. General Ledger Posting
  4. Reconcile Fixed Assets to General Ledger
  5. Purge Purchasing Transactions
  6. Fixed Assets Year End Checklist
  7. Year-End Reports and Routine
  8. Rebuild Fixed Assets Fiscal Year Calendar File
  9. Purge Inactive Asset Records
  10. Fixed Assets Period-end & Year-end Reports

8671: Bank Reconciliation I in Microsoft Dynamics GP 10.0 (1 day)   

Course Objectives

• Customize the setup of Bank Reconciliation to fit their business needs.
• Perform all Bank Reconciliation related data entry functions, including bank transactions, bank deposits, and bank transfers.
• Perform maintenance on Bank Reconciliation documents and records such checkbooks.
• Print standard reports for audit trail purposes, financial analysis, and to verify data entry.
• Identify the impact of the Bank Reconciliation module on other modules.
• Troubleshoot and correct input errors, including incorrect posting date or incorrect document amounts.
• Perform the bank reconciliation process.

Course Outline

• Overview and Setup Procedures
  1. Bank Reconciliation Features and Benefits
  2. Bank Reconciliation Integration
  3. Bank Reconciliation Setup and Options
  4. Checkbook Maintenance
  5. Transfer Existing Checkbooks to Bank Reconciliation
  6. Bank Reconciliation Setup
  7. Checkbook Setup
• Daily Procedures
  1. Bank Transaction Entry
  2. Receipt Transactions
  3. Miscellaneous Checks
  4. Bank Transfer Entry
  5. Create Bank Deposits
  6. Bank Deposit Entry
• Reconcile Bank Statements
  1. Reconcile Bank Statements Window
  2. Selecting Bank Transactions
  3. Enter Adjustments for Miscellaneous Transactions
  4. Print Preview Reports
  5. Enter Adjustments for Cleared Differences
  6. Reconcile the Checkbook
• Maintaining Records
  1. Voiding a Bank Transaction
  2. Voiding a Bank Transfer
  3. Voiding a Deposit
  4. Deleting a Checkbook
  5. Removing History
  6. Using Inquiries
  7. Report Options
  8. Report Groups

80240A: Using Microsoft SharePoint Technology with Microsoft Dynamics GP 2010 (3 days)   

Course Objectives

• Install and configure Workflow for Microsoft Dynamics GP
• Implement and maintain the Workflow system
• Configure the setup of Business Portal to meet specific business needs
• Create Business Portal roles, add users to roles, and modify roles
• Deploy pre-built SQL Server Reporting Services reports for Microsoft Dynamics GP
• Create and administer Key Performance Indicators (KPIs) and Dashboards in the Executive Cent

Course Outline

• Module 1: Introduction
  1. Workflow - Features and Benefits
  2. Business Portal - Features and Benefits
  3. Executive Center and Reporting - Features and Benefits
  4. External Lists - Features and Benefits
  5. SharePoint Designer - Features and Benefits
  6. InfoPath Forms Services - Features and Benefits
• Module 2: Workflow Administration
  1. Workflow Architecture and Deployment
  2. Install Workflow
  3. Interacting with the Workflow System
  4. Workflow Participants
  5. Workflow Setup
  6. Creating Workflows
  7. Workflow Steps
  8. Security
  9. Out-of-the-Box Workflows
• Module 3: Workflow Administration
  1. Hardware Configuration
  2. Network Environment and System Requirements
  3. Web Server Setup
  4. SharePoint Configuration
  5. Prepare to Install
  6. Install Business Portal
  7. Modify or Remove Business Portal
  8. Client Configuration
  9. Manage Page Security
  10. Pre-Configuration Considerations
  11. Configure Business Portal
  12. Manage Microsoft Business Framework Users
  13. Manage Microsoft Business Framework Roles
  14. Manage SharePoint Groups and Permissions
  15. Manage Web Services for Microsoft Dynamics GP Users
  16. Security Synchronization Utility
• Module 4: Executive Center and Reporting
  1. Executive Center Site
  2. Microsoft SQL Server Reporting Services
  3. Installation of Microsoft SQL Server Reporting Services
  4. Microsoft Excel and Excel Reports
  5. Drill-Through to Microsoft Dynamics GP
  6. Reporting
  7. Reports Catalog
  8. Report Center
• Module 5: External Lists
  1. Business Connectivity Services
  2. External Content Types
  3. External Lists
  4. Microsoft Dynamics GP 2010 External Lists
  5. SharePoint Server Features
• Module 6: SharePoint Designer 2010
  1. SharePoint Designer 2010 Overview
  2. Working with External Content Types and External Lists
  3. Editing External Lists and Views
  4. Creating external data sources and External Content Types and Lists
  5. Synchronizing External Data Using Outlook 2010
  6. Using External Data in Standard SharePoint Lists
  7. SharePoint Workflow Overview
  8. Creating, Editing, and Publishing Workflows Using Designer
• Module 7: Advanced Topics
  1. SharePoint Server Edition Comparison
  2. SharePoint Server and Office
  3. InfoPath and InfoPath Services
  4. SharePoint Workspace
  5. Access and Access Services

80222A: Bank Reconciliation in Microsoft Dynamics GP 2010 (1 day)   

Course Objectives

• Customize the setup of Bank Reconciliation to fit their business needs.
• Perform all Bank Reconciliation related data entry functions. This includes bank transactions, bank deposits, and bank transfers.
• Perform maintenance on Bank Reconciliation documents and records such checkbooks.
• Print standard reports for audit trail purposes, financial analysis, and to verify data entry.
• Identify the impact of the Bank Reconciliation module on other modules.
• Troubleshoot and correct input errors, such as incorrect posting date or incorrect document amounts.
• Perform the bank reconciliation process.

Course Outline

• Module 1: Overview and Setup Procedures
  1. Features and Benefits
  2. Bank Reconciliation Setup
  3. Checkbook Maintenance
  4. Transfer Existing Checkbooks to Bank Reconciliation
• Module 2: Daily Procedures
  1. Transaction Types in Bank Transaction Entry
  2. Enter Checks, Withdrawals, and Adjustments
  3. Enter Receipt Transactions
  4. Miscellaneous Checks
  5. Bank Transfer Entry
  6. Deposits with Receipts
  7. Deposits without Receipts
  8. Clear Unused Receipts
• Module 3: Reconcile Bank Statements
  1. Reconcile Bank Statements
  2. Selecting Bank Transactions
  3. Enter Adjustments and Reconcile
• Module 4: Maintaining Records
  1. Voiding Transactions
  2. Deleting Checkbooks
  3. Removing History
  4. Using Inquiries
  5. Report Options and Printing
  6. Report Groups
  7. Report List
• Module 5: Appendix: Job Aids
  1. This appendix includes job aids that are used in Bank Reconciliation. There is also a quiz to help evaluate what topic areas may need to be revisited.
• Module 6: Appendix: Case Study
  1. This case study is a comprehensive lab that can be used to reinforce the learning that occurred throughout the Bank Reconciliation class.

80223A: Fixed Assets in Microsoft Dynamics GP 2010 (1 day)   

Course Objectives

• Perform all Fixed Assets related data entry functions including creating asset records.
• Maintain asset records using transfers, changes, and retirements.
• Print detailed reports to verify data and financial analysis for audit trail purposes such as posting journals, depreciation registers, financial details and other asset reports.
• Identify the impact of the Fixed Assets module on other Microsoft Dynamics GP modules.
• Troubleshoot and correct input errors including an incorrect posting period and how to delete records.

Course Outline

• Module 1: Overview and Setup Procedures
  1. Fixed Assets Features and Benefits
  2. Fixed Assets Processes and Integration
  3. Set Up Quarters and Fiscal Periods
  4. Enter Account Groups
  5. Enter Fixed Assets Post Accounts
  6. Create Insurance and Asset Class Records
  7. Create Book Records
  8. Create Book Class Records
  9. Fixed Assets Company Setup
  10. Create Location and Physical Location Records
  11. Create Lease, Retirement and Structure Records
  12. Fixed Assets User Preferences
  13. Enter Existing Assets
• Module 2: Daily Procedures
  1. Asset General Information
  2. Asset Account Information
  3. Asset Book Information
  4. Asset Insurance and Lease Records
  5. Asset User Data
  6. Payables Management Interface
  7. Purchase Order Processing Interface
• Module 3: Maintaining Records
  1. Select Assets
  2. Depreciation Projections
  3. Changing Asset Information
  4. Transferring Assets
  5. Retiring Assets
  6. Retire Undo
  7. Asset Utilities
  8. Using Inquiries
  9. Report Options and Printing
  10. Report List
• Module 4: Period-end Procedures
  1. Period-End Procedures
  2. Year-End Procedures

80225A: General Ledger in Microsoft Dynamics GP 2010 (1 day)   

Course Objectives

• Customize General Ledger settings
• Set up a chart of accounts including posting, unit and allocation accounts
• Enter and post transactions using transactional or batch posting methods
• Perform key inquiries and print reports in General Ledger
• Maintain records in General Ledger
• Print financial statements and other key reports to manage a business
• Complete period and year-end procedures

Course Outline

• Module 1: Overview and Setup
  1. Features and Benefits
  2. General Ledger Setup
  3. Account Categories
  4. Posting Accounts Setup
  5. Unit Accounts Setup
  6. Fixed Allocation Account Setup
  7. Variable Allocation Account Setup
  8. Account Segment Setup
  9. Mass Modify Chart of Accounts
  10. Define the Retained Earnings Account
  11. Setting up Budgets
  12. Budget Maintenance
  13. Combining Budgets
  14. Quick Journal Setup
  15. Transaction Matching Setup
  16. Entering Beginning Balances
• Module 2: Daily Procedures
  1. Batch Entry
  2. Transaction Entry
  3. Calculate Taxes in General Ledger
  4. Clearing Transaction Entry
  5. Budget Transaction Entry
  6. Quick Journal Entry
  7. Linking Transactions
  8. Batch Recovery
• Module 3: Additional Functionality
  1. Multidimensional Analysis Groups and Codes
  2. Assigning Analysis Groups to Accounts
  3. Multidimensional Analysis Transactions
  4. Defining Intercompany Relationships
  5. Entering Intercompany Transactions
  6. Organizational Structures Setup
  7. Define Organizational Relationships
  8. Assigning User Classes to the Organizational Structure
  9. Assigning Users to the Organizational Structure
  10. Assign a Range of Accounts to the Organizational Structure
  11. Assign Individual Accounts to Organizational Structures
  12. Activating Account Security
• Module 4: Maintaining Records
  1. Correcting a Posted Transaction
  2. Change, Inactivate and Delete Account Records
  3. Reconcile
  4. Reconcile to GL
  5. Remove History
  6. Archive Matched Transactions
  7. Account Rollups
  8. Using Inquiries
  9. Report Options and Printing
  10. Report Groups
  11. Report List
• Module 5: Period-End Procedures
  1. Period-End Closing
  2. Year-End Closing
  3. Quick Financial Statements
  4. Printing Financial Statements
  5. Advanced Financial Analysis

80227A: Payables Management in Microsoft Dynamics GP 2010 (1 day)   

Course Objectives

• Set up the Payables Management module and identify the customizable options available in the setup windows.
• Perform all Payables Management related data entry functions including vendor invoicing, check processing, recurring vouchers, and manual checks.
• Perform maintenance on Payables Management documents and other records such as vendors and recurring invoices.
• Select documents for payment and make appropriate adjustments to payment amounts prior to check processing.
• Print standard reports to verify data and financial analysis for audit trail purposes.
• Identify the impact of the Payables Management module on other Microsoft Dynamics GP modules.
• Correct input errors using the Edit Transaction Information window.
• Understand the steps and requirements to void checks and invoices.

Course Outline

• Module 1: Overview and Setup Procedures
  1. Features and Benefits
  2. Payables Management Setup
  3. Payables Setup Options
  4. Vendor Class Maintenance
  5. Vendor Class Accounts Setup
  6. Vendor Maintenance
  7. Vendor Maintenance Options
  8. Vendor Address Maintenance
  9. Vendor Account Maintenance
  10. Beginning Balances
  11. Vendor History
• Module 2: Daily Procedures
  1. Batch Entry
  2. Payables Transaction Entry
  3. Printing a Check in Payables Transaction Entry
  4. Scheduled Payments Entry
  5. Post Scheduled Payments
• Module 3: Entering Payments
  1. Payables Manual Payment Entry
  2. Computer Checks - Select Checks
  3. Edit Payables Checks
  4. Edit Payables Check Batches
  5. Print and Post Checks
  6. Apply Payables Documents
  7. Batch Recovery
• Module 4: Intercompany Transactions
  1. Define Intercompany Relationships
  2. Enter Intercompany Transactions
  3. Post Intercompany Transactions in General Ledger
  4. View Intercompany Transactions in Inquiry
• Module 5: Maintaining Records
  1. Vendor and Transaction Holds
  2. Void Open Payables Transactions
  3. Void Historical Transactions
  4. Edit Payables Transactions
  5. Change or Delete Vendor Records
  6. Remove History
  7. Reconcile
  8. Using Inquiries
  9. Report Options and Printing
  10. Report Groups
• Module 6: Period-End Procedures
  1. Closing a Period
  2. Closing the Calendar Year
  3. Closing the Fiscal Year
• Module 7: Appendix: Job Aids
  1. This appendix includes job aids that are used in Payables Management.
• Module 8: Appendix: Case Study
  1. This case study is a comprehensive lab that can be used to reinforce the learning that occurred throughout the Payables Management class.

80228A: Receivables Management in Microsoft Dynamics GP 2010 (1 day)   

Course Objectives

• Perform all Receivables Management related data entry functions including customer invoicing, customer payment application and recurring invoices.
• Perform maintenance on Receivables Management documents and maintenance records such as customers, customer classes and scheduled payments.
• Apply payments and prepayments to customer balances or against specific invoices.
• Print standard reports for audit trail purposes, financial analysis and to verify data entry.
• Troubleshoot and correct input errors including an incorrect posting date or incorrect document amounts.
• Perform month-end procedures including aging customer documents, closing statement cycles and printing customer statements.

Course Outline

• Module 1: Overview and Setup Procedures
  1. Receivables Management Overview
  2. Setup Procedures
  3. Receivables Management Setup
  4. Receivables Setup Options
  5. Sales Territory Maintenance
  6. Salesperson Maintenance
  7. Customer Class Setup
  8. Customer Maintenance
  9. Customer Maintenance Options
  10. National Accounts Maintenance
  11. Refund Checks Setup
  12. Sales E-mail Setup
  13. Beginning Balances
• Module 2: Daily Procedures
  1. Transaction Entry Overview
  2. Receivables Batch Entry
  3. Receivables Transaction Entry
  4. Enter Receivables Scheduled Payments
  5. Enter Cash Receipts
  6. Apply Posted Transactions
  7. Enter Refund Checks
  8. Batch Recovery
• Module 3: Maintaining Records
  1. NSF Checks, Voiding, and Waiving Posted Transactions
  2. Change and Delete Records
  3. Edit Receivables Transactions
  4. Remove History
  5. Reconcile
  6. Perform an Inquiry
  7. Reports
• Module 4: Period-end Processing
  1. Period-End Procedures Overview
  2. Aging Process
  3. Finance Charges
  4. Print Statements
  5. Reprint Statements
  6. Paid Sales Transaction Removal
  7. Other Period-End Procedures
  8. Reconcile Receivables to General Ledger
  9. Year-end Routines

80229A: Inventory Control in Microsoft Dynamics GP 2010 (1 day)   

Course Objectives

• Understand how Inventory Control module transactions integrate with other Microsoft Dynamics GP modules
• Define Inventory Control setup options that allow you to customize the system to better fit your organization's unique needs
• Use the Inventory Control module to process receipts, make adjustments to inventory, and transfer transactions
• Use Inventory Control inquiry screens and reports to extract and analyze appropriate information to maintain and improve inventory business processes
• Create and assemble kits
• Understand how maintenance screen options affect transactions in the Inventory Control module
• Process physical inventory transactions and record the results
• Document month-end processes and close the Inventory Control module

Course Outline

• Module 1: Overview and Setup
  1. Course Description
  2. Module Overview
  3. Process Flow
  4. Inventory Setup
  5. Unit of Measure
  6. Price Levels
  7. Price Groups
• Module 2: Item and Pricing Setup
  1. Item Class Setup
  2. Item Maintenance
  3. Item Accounts
  4. Item Price Lists
  5. Item Quantities
  6. Item Purchasing Options
  7. Item Vendors Maintenance
  8. Item Kits
  9. Site Maintenance
  10. Item Stock Count Cycles
  11. Customer Item Maintenance
  12. Beginning Quantities
  13. Item History
• Module 3: Daily Procedures
  1. Transaction Entry Overview
  2. Posting Overview
  3. Inventory Batch Entry
  4. Adjustment and Variance Transactions
  5. Item Transfers
  6. Bin Transfer Entry
  7. In-Transit Transfer
  8. Stock Count Scheduling
  9. Stock Count Entry
• Module 4: Editing and Removing Records
  1. Change and Delete Records
  2. Reconcile
  3. Adjust Costs
  4. Change Valuation Methods
  5. Change Decimal Places
  6. Price List Utilities
  7. Remove History
  8. Remove Bins
  9. Purge In-Transit Transfer
  10. Using Inquiry Windows
  11. Reports
  12. Report Lists
• Module 5: Period-End Procedures
  1. Period-End Procedures
  2. Year-End Closing Procedures

80231A: Purchase Order Processing in Microsoft Dynamics GP 2010 (1 day)   

Course Objectives

• Enter Purchase Orders, Receipts, and Returns
• Enter Drop-Ship and Standard Blanket Purchase Orders
• Copy item details from an existing Purchase Order
• Use inquiry screens and reports to extract and analyze appropriate information to maintain and improve business processes
• Understand how Purchase Order Processing integrates with the Accounts Payable module
• Enter Landed Costs at the time you enter the receipt of inventory
• Enter Landed Costs after the items have been received
• Close the Purchasing module
• Define set up options for the module that allow you to customize your system to better fit your organization's unique needs

Course Outline

• Module 1: Overview and Setup
  1. Features and Benefits
  2. Purchase Order Processing Setup
  3. User-Defined Fields for PO Receipts
  4. Purchasing Tax Schedules
  5. Revalue for Cost Variances
  6. Buyer Maintenance
  7. Landed Costs
• Module 2: Entering Purchase Orders
  1. Purchase Order Entry
  2. Linking Purchase Orders to Sales Orders
  3. Drop-Ship Purchase Orders
  4. Blanket Purchase Orders
  5. Printing Purchase Orders
  6. Automatic Purchase Order Generation
• Module 3: Entering Shipments
  1. Entering Purchase Order Receipts
  2. Shipment line item matching
  3. Applying Landed Costs
  4. Posting Receipts
• Module 4: Entering Invoices and Returns
  1. Purchase Invoice Entry
  2. Verifying Distributions
  3. Posting Process and Cost Variances
  4. Returning Purchase Orders
• Module 5: Entering and Removing Records
  1. Deleting and Voiding Purchase Orders
  2. Editing Purchase Orders
  3. Reconciling Purchase Orders
  4. Purchase Order Inquiries
  5. Purchase Order Reports and Reports Scheduler

80232A: Sales Order Processing in Microsoft Dynamics GP 2010 (1 day)   

Course Objectives

• Define module setup options that allow you to customize the system to satisfy your organization's unique requirements
• Create Quotes, Sales Orders, Back Orders, Invoices, and Returns
• Link sales orders to purchase orders
• Allocate and fulfill item quantities automatically and manually
• Execute comprehensive reports and use inquiry screens to obtain information that can be used to analyze and improve business processes
• Understand how the Sales Order Processing module interacts with the Inventory Control and Purchase Order Processing modules

Course Outline

• Module 1: Overview and Setup
  1. Primary features of Sales Order Processing
  2. Sales Order Processing Setup
  3. Master Documents
  4. Sales Quote Setup
  5. Sales Order Setup
  6. Sales Back Order Setup
  7. Sales Invoice Setup
  8. Sales Return Setup
  9. Sales Process Holds Setup
  10. Prospect Setup
  11. User-Defined Fields Setup
  12. Prospect Maintenance
  13. Customer Item Setup
• Module 2: Entering Quotes, Orders, Back Orders, and Returns
  1. Sales Batch Entry
  2. Sales Document Fields
  3. Line Item Entry for each document type
  4. Sales Distribution Entry
  5. Sales Commission Entry
• Module 3: Using Special Item Types
  1. Non-Inventories Items
  2. Drop-Ship Items
  3. Serial Numbered Items
  4. Lot Numbered Items
  5. Sales Kit Options
• Module 4: Printing, Posting, and Transferring Documents
  1. Printing Sales Documents
  2. Printing Multiple Documents
  3. Posting Process
  4. Transfer Sales Documents
  5. Sales Quantity Status
• Module 5: Fulfilling, Allocating, and Committing Documents
  1. Allocating Item Quantities
  2. Allocating by Line Item
  3. Allocating by Document or Batch
  4. Sales Order Fulfillment
  5. Sales Hold Processing
  6. Creating Purchase Order Commitments
  7. Automatic Purchase Order Commitments
• Module 6: Editing and Removing Records
  1. Copying Line Items
  2. Creating and Posting Sales Returns
  3. Deleting Documents
  4. Voiding Sales Documents
  5. Removing Sales History
  6. Reconciling Sales Information
  7. Sales Inquiries and Reports
  8. Report Lists

80230A: Project Series in Microsoft Dynamics GP 2010 (24 days)   

Course Objectives

• Configure Contracts, Projects, and Cost Categories.
• Set up and configure Billing Cycles to facilitate automated billing.
• Create and assign rate tables to manage cost and billing rates.
• Create and use Contract and Project Templates.
• Use reports and inquiry windows in Project Accounting to extract whatever project related information is applicable to your business.
• Perform maintenance on Project Accounting documents and maintenance records such as customers, employees, and vendors.
• Perform all Project Accounting related data entry functions including customer invoicing and cost transactions (Timesheets, Employee Expenses, etc.).

Course Outline

• Module 1: Overview and System Setup
  1. Product Relationships
  2. Key Concepts
  3. User Security
  4. User Project Accounting Setup
  5. Posting Setup
  6. Posting Accounts Setup
  7. Source Document Setup
  8. Audit Trail Codes Setup
• Module 2: Project Accounting Setup
  1. Project Accounting Setup
  2. Timesheet Setup
  3. Equipment Log Setup
  4. Miscellaneous Log Setup
  5. Inventory Transfer Setup
  6. Employee Expense Setup
  7. Purchasing Setup
  8. Billing Setup
  9. Unit of Measure Schedule Setup
• Module 3: Configuring Master Records
  1. Customer Class Setup
  2. Customer Maintenance
  3. Employee Class Setup
  4. Labor Overhead Calculation
  5. Employee Maintenance
  6. Project Access List
  7. Equipment Class Setup
  8. Equipment Maintenance
  9. Miscellaneous Class Setup
  10. Miscellaneous Maintenance
  11. Vendor Class Setup
  12. Vendor Maintenance
  13. Cost Category Class Setup
  14. Cost Category Maintenance
  15. Position Rate Table Maintenance
  16. Employee Rate Table Maintenance
  17. Equipment Rate Table Maintenance
  18. Billing Cycle Maintenance
  19. Revenue Recognition Cycle Maintenance
  20. Fee Maintenance
• Module 4: Contracts and Projects
  1. Contract Class Setup
  2. Contract Maintenance
  3. Project Class Setup
  4. Project Maintenance
  5. Template Maintenance
  6. Project Template Information
  7. Change Order Entry
• Module 5: Transaction Entry
  1. Transaction Entry Overview
  2. Transaction Entry
  3. Enter Timesheets
  4. Timesheet Line Item Information
  5. Enter Employee Expenses
  6. Employee Expense Line Item Information
  7. Enter Equipment Logs
  8. Equipment Log Line Item Information
  9. Enter Miscellaneous Logs
  10. Miscellaneous Log Line Item Information
• Module 6: Purchasing and Inventory
  1. Enter Purchase Orders
  2. Purchase Order Line Item Information
  3. Purchase Order Totals
  4. Drop-Ship Purchase Orders
  5. Save and Print the Purchase Order
  6. Enter Purchase Receivings
  7. Purchase Receivings Line Item Information
  8. Purchase Receivings Totals
  9. Verify Posting Accounts and Landed Cost
  10. Enter Purchase Invoice Transactions
  11. Purchase Invoice Line Item Information
  12. Edit Purchase Order Status
  13. Returns From Project Entry
  14. Enter Inventory Transfers
  15. Inventory Transfer Line Item Information
• Module 7: Billing and Revenue Recognition
  1. Enter Billing Invoices
  2. Billing Invoice Detail Information
  3. Time and Materials Billing
  4. Progress Billing
  5. Fee Billing
  6. Process Billing Cycle Batches
  7. Cash Receipts
  8. Enter Revenue Recognition Transactions
  9. Revenue Recognition Cycle Batch Processing
  10. Closing a Project
• Module 8: Maintaining Records
  1. Project Transaction Adjustment
  2. Void Posted Transactions
  3. Database Maintenance
  4. SmartList Objects
  5. Mass Contract Delete
  6. Remove Cost History
  7. Remove Billing History
  8. Create Combined History
  9. Project Accounting Recreate Periodic
  10. Reconcile Inventory Quantities
  11. Aging Process
  12. Aging WIP Process
  13. Paid Transaction Removal
  14. Close Fiscal Period

Do you have the right background for Microsoft Dynamics GP - Other?

Benefit of taking Microsoft Dynamics GP - Other at NetCom

• Why Choose Microsoft Dynamics Training at NetCom Learning?

  As a recognition for training excellence, NetCom Learning was chosen by Microsoft as the 2007 Worldwide Learning Solutions Partner of the year out of 1400 training companies.

  In addition, we have won numerous other training awards for quality and customer satisfaction by CompTIA, EC-Council and other vendors. We are simply passionate about learning and achieving the highest customer satisfaction in your learning experience!

  See the training value proposition below:

  Why Microsoft Dynamics Training at NetCom? NetCom Information Technology is a Microsoft Gold Certified Partner for Learning Solutions (CPLS). CPLS is the premier training channel and delivery mechanism for Microsoft Dynamics training content. On July 11, NetCom was honored by Microsoft as its Learning Solutions Partner of the Year. Selected as the Number One CPLS, from over 1400 worldwide CPLS's, Microsoft recognized our commitment and ability to deliver high-quality learning services using a consultative engagement model. We could not have achieved this coveted status without the help and support of our customers and well wishers - thank you!! Microsoft Certified Partner for Learning Solutions Value Proposition: Microsoft Certified Partner for Learning Solutions Non-authorized Training Center Only MCT (Microsoft Certified Trainers) are authorized to teach the class Non MCT can teach the course Taught using Microsoft Authorized Courseware (MOC), includes free evaluation software and online training Do not have access to official courseware Partners adhere to stringent Microsoft designated lab requirements Computer and lab equipment may not be up to requirements of course Successful candidates are awarded Certificate of Completion directly from Microsoft for most of the courses Not authorized to issue Certificate of Completion Overall, a better quality training experience Substandard training experience

• NetCom provides Authorized Training

  NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS), Cisco Learning Partner, CompTIA Platinum Partner, EC-Council Accredited Training Center, Adobe Authorized Training Center, Autodesk Authorized Training Center and many others. We are proud to offer the highest quality, authorized training solutions from our many partners for our customers.

  See our comprehensive list of partner authorizations.

• Award winning, world-class Instructors

  Ginger M. - Bachelor's Degree in Accounting and a Masters of Business Administration from Rutgers University. - Over 9 years of experience as a Master Certified Trainer. Expert in MS Dynamics GP Financials, Installation, HR/Payroll, Project Accounting, Inventory and Integration Manager. - Project Manager to various MS Dynamics Great Plains implementations. Bio: Ginger holds a Bachelor's Degree in Accounting and a Masters of Business Administration from Rutgers University. Her career started as an Auditor for Deloitte & Touché and over the years she developed her passion for Microsoft Dynamics, implementing Dynamics GP and Project Cost in the Professional Services, Commercial Real Estate and Medical Facilities vertical markets. Ginger's experience with Microsoft Dynamics is unparalleled. As a Certified Master Dynamics trainer, she stays abreast of the latest Dynamics modules and shares experience with a very hands-on training technique at NetCom Learning.

  Ignacio J. - Designs and architects Microsoft IT solutions since the early 1990s. - Hands-on experience in multiple Microsoft Dynamics products including CRM, GP, SL, AX and NAV since 2004. - Taught over 250 courses at NetCom Learning. Bio: Ignacio is a Senior Solutions Architect, Civil Engineer and Certified Expert Trainer. He has been designing and architecting Microsoft IT solutions since the early 1990s, and has extensive experience developing scalable and high performance integration solutions. In 2004, Ignacio expanded into business management and accounting software as well, where he gained hands-on experience in many Microsoft Dynamics products including CRM, GP, SL, AX and NAV. Ignacio holds a library of industry-wide certifications from Microsoft and other leading IT vendors. He has taught over 250 courses at NetCom Learning and is revered by students for his wide-ranging IT expertise.

  Lynn D. - Over 25 years of experience working as Senior Financial Analyst and Senior Auditor. - Professor of Graduate Management and Business School at the University of Phoenix since 2007. - Microsoft Certifications in Financials, Trade & Logistics, Production and Human Resources Management as well as Microsoft Certified Trainer (MCT) since 2009. Bio: Lynn is a very accomplished Senior Financial Analyst and Senior Auditor with over 25 years of experience. She has been a Microsoft Certified Trainer since 2009 and a Professor of Graduate Management and Business School at University of Phoenix since 2007. In addition to several other Microsoft certifications, she is also a specialist in Microsoft Dynamics AX. Lynn has taught several Microsoft Dynamics AX courses at NetCom Learning and is described by her students as very knowledgeable, qualified, and patient with her approach. Her classes are very dynamic and energetic, just as the course per se.

  See more...  
• Actual Client Testimonials

  Nov 15 2011 The Instructor definitely Met the expectations. The Learning Experience was a good starting point. The accomodations were excellent and the Training will be a good starting point for future knowledge increase. -Riste. T Course(s) Taken Microsoft Dynamics CRM 2011 - Accelerated

  
  

  Sep 29 2011 The instructor was very knowledgeable covered the material very well. The accommodations are above and beyond what I expected. The learning experience was great. Everything ran smoothly and I'm learning more than I hoped. This class has already had an impact on my career, potential employers were impressed that I was taking both courses on my own(I took vacation and paid myself) I received and accepted the job offer last Monday. -Benjerman R. Course(s) Taken Microsoft Dynamics AX 2009 - Development (I, II, III & IV) - Accelerated

  
  

  Sep 06 2011 Stan was great, knowledgeable and willing to answer any questions with depth and accuracy. -Christopher W. Course(s) Taken Microsoft Dynamics AX 2009 - Development (I, II, III & IV) - Accelerated

  
  

  Sep 06 2011 Instructor had a great level of experience for the class. Good labs. Didn't really know how I would do on 10 hour days, but it was a good pace and didn't prove to be a problem. -Stan W. Course(s) Taken Microsoft Dynamics AX 2009 - Development (I, II, III & IV) - Accelerated

  
  

  Aug 23 2011 Overall the training facilities and instructor were great. -Kris S. Course(s) Taken Microsoft Dynamics GP - Other

  
  

  Aug 16 2011 Learned a lot of very useful information. Enjoyed the class and discussion. -Sandra W. Course(s) Taken Microsoft Dynamics NAV - Other

  
  

  Aug 02 2011 Classroom environment was good. Remote users delayed class due to connection issue. Highly recommend instructor begin 45min earlier than class time to confirm connections. Disappointed by some content being dropped from the training such as workflows, some more advanced out of the box options. Instructor had some real world examples which assisted with learning. Some questions that I felt were important to new CRM users and customizes could have been more patiently addressed. Labs and books were very detailed about the content covered. Need morning snacks. Afternoon snacks should be expanded Lunch was excellent. -Deborah B. Course(s) Taken Microsoft Dynamics CRM 2011 - Accelerated

  
  

  Feb 04 2011 Very Informative. -Jackie H. Course(s) Taken Microsoft Dynamics GP 10.0 - Financials

  
  
• Real world Client Case Studies
  
  

  Great Plains training & certification

  Published On: 14 April 2008

  Customer: Washington State Penitentiary

  Location: Walla Walla, WA, US

  Industry: State & Local Government

  The Department of Corrections, Washington State in collaboration with its criminal justice partners, contributes to staff and community safety and hold offenders accountable through administration of criminal sanctions and effective re-entry programs. The Department of Corrections is responsible for administering adult corrections programs operated by the State of Washington. This includes state correctional institutions and programs for offenders supervised in the community.

  Business Needs: The Department of Corrections IT networking department used Microsoft Dynamics GP integrated with Microsoft SQL Server as an accounting solution to automate their processes. But their employees were not trained in GP so they outsourced the maintenance to the Partner from whom they bought the software. The Partner had initially configured and implemented the software for them, but was now also responsible for regular maintenance. However, the Department of Corrections wanted to reduce the costs of outsourcing by getting their own employee trained on GP. They decided to get six people trained and NetCom sold them the value of getting the master certification for installation and configuration, financials, inventory and order processing for their team.   Solution: NetCom created a custom training plan for them to satisfy all their needs. NetCom provided them with fifteen days of onsite training. The training prepared them for SQL server elective to get master certification in GP 9. The training solution included modules from Financial, Installation, Configuration, Inventory and order processing along with SQL Server training. NetCom provided them with exam vouchers, books and custom certification preparation they need for the training.The six students trained were the ones responsible for the Department of Corrections networks for the entire state of Washington. Instead of continuing to hire experts to administer and maintain their system, they invested in education to raise their own in house GP experts.   Training: Courses Taken 2072: Microsoft SQL Server 2000 System Administration 8505: Installation and Configuration in Microsoft Dynamics GP 9.0 8508: Receivables Management I in Microsoft Dynamics GP 9.0 8509: Payables Management I in Microsoft Dynamics GP 9.0 8510: Bank Reconciliation I in Microsoft Dynamics GP 9.0 8511: Fixed Assets I in Microsoft Dynamics GP 9.0 8512: Inventory in Microsoft Dynamics GP 9.0 8513: Purchase Order Processing in Microsoft Dynamics GP 9.0 8514: Sales Order Processing in Microsoft Dynamics GP 9.0 8506+8507: Foundation I and General Ledger I in Microsoft Dynamic GP 9.0 - Accelerated Version Packages Purchased MCDBA: Microsoft Certified Database Administrator (Core) Microsoft Dynamics GP 9.0 - Installation and Configuration Microsoft Dynamics GP 9.0 - Financials - Accelerated Microsoft Dynamics GP 9.0 - Inventory and Order Processing   Benefits: The training helped improved their productivity. They cut down their costs significantly by implementing the software in-house rather than outsourcing. Microsoft Dynamics GP integrated with Microsoft SQL Server training from NetCom helped them deliver on a long-term vision of community safety by installing and configuring their financials by inventory and order processing.

  
  

  Custom Great Plains and BizTalk Training

  Published On: 14 April 2008

  Customer: Universidad de las Americas Puebla

  Location: Puebla, Mxico

  Industry: Education::Colleges & Universities

  The Universidad de las Américas Puebla (UDLA) was founded in 1940 as the Mexico City College and the first twelve students graduated in 1944. The Universidad de las Américas was accepted as a member of the Southern Association of Colleges and Schools (SACS) in 1959.The UDLA's academic programs have been officially accredited by the Department of Public Education since 1976. In 1985 the university officially changed its name to Fundación Universidad de las Américas Puebla.

  Business Needs: "We need to learn more about Great Plains and the different options we have to extend its functionality" said Hugo Lopez, Training coordinator of Universidad de las Americas Puebla. UDLA had implemented Microsoft Dynamics GP as an Enterprise Resource Planning (ERP) but was having problems with its implementation as people in their IT department were not trained in GP. UDLA started looking for GP training in Mexico but was unsuccessful in finding the training to satisfy their needs. When UDLA contacted NetCom, they wanted to send two people to US for the Dynamics GP training.   Solution: Universidad de las Americas Pueblas goal was to gain the in-depth knowledge to customize and implement Microsoft Dynamics GP using Dexterity. Since there was no official courseware for Dexterity, NetCom created custom training as per their needs. NetCom also provided them custom training at their site in Mexico where they could train a group of employees. This also helped them circumvent immigration issues with their employees getting VISA to the US.NetCom sent a bilingual (English and Spanish speaking) GP instructor to run the custom class for them. The training went on for three weeks and was very successful. "My Team and I are very happy with the training and with the instructor (hes a person who really knows a lot about the product). This training is going to be very useful in the projects that we are working on. We are so happy, that we are interested in some additional training" said Hugo. UDLA also requested BizTalk Server training for econnect. Again, NetCom created another custom plan for econnect training which was conducted over eight days.   Training: Courses Taken 2933: Developing Business Process and Integration Solutions Using Microsoft BizTalk Server 2006 2934: Deploying and Managing Business Process and Integration Solutions Using Microsoft BizTalk Server 2006 8507: General Ledger I in Microsoft Dynamics GP 9.0 8517: Report Writer in Microsoft Dynamics GP 9.0 8518: Business Portal Installation and Configuration in Microsoft Dynamics GP 8519: Microsoft Dynamics GP Integration Manager 8520: Modifier with Visual Basic with Applications (VBA) in Microsoft Dynamics GP 9.0 8597: General Ledger II in Microsoft Dynamics GP 9.0 Consulting Service Packages Purchased MCTS: BizTalk Server 2006 Microsoft Dynamics GP 9.0 - Other Consulting Service   Benefits: Universidad de las Americas Pueblas IT department had already implemented Microsoft Dynamics GP as an (ERP) but now they were able to use its full functionality. They were very satisfied with the whole training and were able to customize Microsoft Dynamics GP and integrate it with the other applications with associated technology. They were also able to integrate econnect with BizTalk very efficiently.

  
  

  Helping DHSoft become a CRM Partner

  Published On: 14 April 2008

  Customer: DHSoft

  Location: Herndon, VA, US

  Industry: Business Services

  Founded in 1998, DHSoft, a Microsoft Certified Partner, is a privately held, veteran-owned company, headquartered in Herndon, Virginia and specializing in data insight-driven business performance solutions and services. DHSoft Insight-Driven Performance solutions enable companies to transform their data into insight and actionable intelligence about operational, financial, and customer behavioral activities and propensities. We help our clients reach the next level of business performance by implementing solutions which optimize data value, and generate greater levels of proactive insight and business-impacting performance resulting from improved data insight.

  Business Needs: DHSoft was looking to add CRM to the list of services to offer to its clients and expand its offering base.   Solution: NetCom consulted with DHSoft to help them identify their needs, and set a training plan for DHSoft. DHSoft consultants attended NetComs CRM boot camp and additional training to gain their competency requirements and become a CRM partner.Subsequently, as DHSoft sold their first deals, NetCom provided the custom training to support their clients and provided training for their customers in New Jersey, Illinois, and South Dakota on CRM.   Training: Courses Taken Microsoft Dynamics CRM 3.0 - Application Professional Boot Camp Microsoft Dynamics CRM 3.0 - Installation and Configuration Boot Camp Microsoft Dynamics CRM 3.0 - Customization Boot Camp 8531: Extending Microsoft CRM 3.0 Packages Purchased Microsoft Dynamics CRM 3.0 - Application, Customization, Installation and Configuration - Boot Camp Microsoft Dynamics CRM 3.0 - Data Migration and Extending CRM with .Net   Benefits: NetCom was able to help DHSoft become a Microsoft CRM Partner enabling various clients easy access to a qualified resource for their Microsoft CRM technology adoption and increasing the capacity of the Microsoft Partner channel.

  
  

  Meeting the Challenge of ERP Integration- Bemis Integrates Separate ERP Systems with Microsoft Dynamics AX

  Published On: 7 February 2008

  Customer: Bemis Associates Inc.

  Location: New York, NY, US

  Business Needs: Our challenge as a company was to tie all of the separate office ERP systems together, said Sandra Regan, Bemis application developer. Internally, we were overloaded with the development of forms, reports and different types of functionality which came with these systems being separate. We recognized that ultimately integrating the ERP systems was the key to economizing the IT workload.After looking at several different integration and application development platforms, Bemis IT made the decision to use Microsoft Dynamics AX, which automates and helps improve financial, customer relationship, and supply chain management systems.We were excited about Dynamics AX, and the next step for us was getting trained in it, said Sandra Regan. We recognized that our training would be highly specialized, and we turned to NetCom because of its reputation as a premier Microsoft business partner.   Solution: Bemis IT training goal was to obtain a solid foundation in Microsoft Dynamics AX, with strong knowledge of how the software worked. Once this was achieved, Bemis planned to move forward with analyzing its business processes and architecting its overall data and workflow integration plan for its office ERP.We sent four application programmers to two weeks of NetCom training on Microsoft Dynamics AX, said Sandra Regan. Each week consisted of a full five days of training. We learned about Dynamics AX and its capabilities, and also spent concentrated time in hands-on laboratory exercises and case studies. At the end of the training, there was a final project that all of the students collaborated on.The training was so effective because we came away with a collaborative project under our belts, and we felt confident that we could immediately start using what we had learned on our own IT initiatives.   Training: Courses Taken 8340: Microsoft Business Solutions - Axapta 3.0 Development II: Introduction to X++ Packages Purchased Microsoft Dynamics AX 3.0   Benefits: Bemis has already used its newly acquired skills in system data manipulation, forecasting and reporting. It will continue to apply Dynamics AX solutions as more business processes are defined and modeled for optimum integration.We had a history of not being able to get to where we needed to go with other training programs we had used in the past, said Regan, But NetCom's flexibility and expert instruction met all of our training needs.This training has accelerated our development capacity to where we are already addressing and solving the business needs that had challenged us in the past.

  
  

  Microsoft Axapta Training Gets LINAK U.S. On-Track for Inventory Management

  Published On: 16 July 2008

  Customer: Linak U.S.

  Location: Louisville, Kentucky, US

  Industry: Electronics::Electrical Products

  Beginning eleven years ago as a North and South American distributor for its parent company in Denmark, LINAK U.S. sells and manufactures linear activator systems for solar tracking. The company has over 300 employees at its Louisville, Kentucky headquarters, along with 21 sales offices in the U.S. and Canada, and four separate subsidiaries in South America and Mexico. Central to this distributed organization is the ability to take orders, schedule manufacturing to meet those orders, and then ship and invoice product.

  Business Needs: Recognizing that an Enterprise Requirements Planning (ERP) system was needed in its U.S. and other regional offices, LINAK U.S's parent company in Denmark provisioned an ERP system for each regional organization. The selected ERP software was Microsoft Axapta. Axapta was duly installed and implemented at LINAK U.S., but management quickly realized that refinements to both overall logistics and to inventory components such as product pallet ids were required to effect shipments correctly and to perform FIFO (first in, first out) inventory management. Although LINAK U.S. was managing these logistics day to day, it was doing the management manually.   Solution: LINAK U.S. needed to fully automate shipment processing and inventory management with pallet ids. To tackle the problem, LINAK U.S. called on NetCom to train LINAK U.S. in the operational logistics and applications of Axapta. "What NetCom accomplished really far exceeded training, said LINAK U.S. Manager of Manufacturing", Miguel Zamora II. "We actually used a test database of our existing data and ran the Axapta software against it. We benefited because the NetCom instructor not only understood Axapta, he understood how inventory management affected other parts of our business like the financials. He stepped us through the entire business process so we could identify the holes and develop an effective project plan to achieve full implementation."   Training: Courses Taken 8352: Microsoft Business Solutions - Axapta Trade and Logistics, Series 1 8353: Microsoft Business Solutions - Axapta Trade and Logistics, Series 2 8372: Microsoft Axapta Warehouse Management Packages Purchased Microsoft Dynamics AX 3.0   Benefits: LINAK U.S. used training and consulting from NetCom to "kick the tires" of the new Axapta software in a full test environment- and to see precisely which business processes needed to be implemented, and what tools and persons would be needed, to incorporate pallet ids, which would complete the infrastructure for logistics, inventory management and shipping. "Coming out of the training, we knew exactly what we needed to do, who would do it, and what pieces of software we needed to specify and develop to attain full integration of all system components in our logistics", said Miguel Zamora. "The NetCom instructor was extremely knowledgeable on the business as well as on the technology side. He understood the interactions between inventory and finances in a manufacturing environment, providing more than just general training. We came away from the training with full understanding of what we needed to achieve for the software, and how we were going to leverage its other capabilities in the future."

  
  

  Helping Micro Strategies support Navision training for their client

  Published On: 14 April 2008

  Customer: Micro Strategies Inc.

  Location: Denville , NJ, US

  Industry: Computer Services

  Established in 1983, Micro Strategies Inc., a Microsoft Gold Certified Partner, provides IT solutions for commercial businesses of all sizes. These include system analysis, network infrastructure, content management and collaboration, database application development, web/e-commerce development, security, analysis and remediation, remote access and digital voice recording. Their enterprise IT solutions include storage systems, advanced infrastructure configurations, mid-range systems, disaster recovery, server consolidation/virtualization, and hosting services. Their SMB clients enjoy full end-to-end solutions including network infrastructure, application development and implementation, desktop configuration and deployment, system compliance and management. Regardless of size and scope of the engagement, the Micro Strategies solution approach provides a comprehensive framework for managing, delivery and measuring its IT related services.

  Business Needs: Micro Strategies is a company, very experienced in delivering business solutions and understanding their customer needs and recently became a new Navision partner. Micro Strategies sold their first few Navision deals but did not have the experience in rolling out and training customers on Navision.   Solution: Micro Strategies PAM recommended NetCom provided Micro Strategies with training and support for their initial customer rollouts. Netcom worked with the Micro Strategies team to understand their clients needs in order to design and deliver a custom end-user training class for their customer 3 weeks before the go-live date. Then during the Go Live week, NetCom provided additional one-on-one training, provided additional onsite support, and added an experienced expert onsite, in implementing Navision to help insure a smooth transition for the customer.   Training: Courses Taken 8384: Microsoft Business Solutions - Navision Financial Series I 8390: Microsoft Business Solutions - Navision Inventory Management 8362: Microsoft Business Solutions - Navision 4.0 Trade (Accelerated Version) Packages Purchased Microsoft Dynamics NAV 4.0 - Financial Series Microsoft Dynamics NAV 4.0 - Trade and Inventory, Warehouse - Accelerated   Benefits: By bringing in NetCom as a resource to support their initial Navision rollouts, Micro Strategies was able to: Provide customer with an expert trainer with many years of experience, to prepare employees for a smooth rollout to the new system. Have the practical experience on hand to assist with best practices and avoid pitfalls of rolling out a new technology Focus on customer business needs Drive a successful implementation and a happy customer. Gain additional knowledge and experience to continue building their NAV practice and expertise Develop a relationship with a trusted, non-competitive partner that can provide resources to support their growth in Navision. NetCom has been instrumental in helping a number of new partners start and grow their Dynamics business. We assisted them in navigating the Partner program to gain their professional certifications, their MCT, and/or achieve their competencies. We continue to partner with them to drive expert solutions to our customers.

  
  

  Enterprise Cape Breton Corporation (ECBC) Migration to Dynamics SL 7.0

  Published On: 29 July 2009

  Customer: Enterprise Cape Breton Corporation

  Location: Mulgrave - Nova Scotia, Canada

  Industry: Federal Government::Affiliated or Foreign

  Enterprise Cape Breton Corporation (ECBC) is a Canadian Federal Crown organization which advocates and integrates economic development throughout Cape Breton Island and nearing areas within the eastern Nova Scotia region of Mulgrave. Founded in 1987, ECBC was created to provide economic development resources. Focus was set to the economically despondent region which was undergoing adjustment from a resource-based economy centered on the coal and steel industries.

  Business Needs: ECBC implements Microsoft Dynamics SL as its primary financial platform. Dynamics SL is a business management solution specialized to help organizations obtain reports and business analysis, while increasing efficiency, accuracy, and customer satisfaction. Microsoft Dynamics is an extremely crucial tool for the organization. ECBC wanted its staff to stay current and updated with advancing SL technologies, in turn allowing the utilization of the latest patches in order to capitalize on improved functionality; providing an increase in business productivity. ECBC has a dedicated team of 5 users who apply Microsoft Dynamics SL to efficiently manage the disbursement of large sums of project dollars to local clients. ECBC wanted to transition to SL 7.0, yet the IT team was hesitant: The in-house expertise was limited to what was learned by trial and error. The cost of not properly implementing the new technology was high. To do it right the first time, they chose NetCom as their preferred training provider. "It was a pain staking effort to update from version to version each time learning a little bit more. I thought I had a handle on it but wanted to make sure I was doing things properly so I searched the internet for training facilities and after reading about [NetCom] decided this was the place for me," said Kevin Kelly, IT systems administrator for ECBC.   Solution: NetCom's unique solution was tailored to the specific needs of ECBC's IT staff. NetCom used a mentoring approach and provided one-on-one instruction in order to fill the knowledge gaps. Kevin Kelly, commented about NetCom's unique mentoring approach: "I could monopolize [the instructors] time to make sure I understood the answer that may not have been possible with multiple students in the class each with their own questions they would like answered." Some highlights of NetCom's unique solution were: Very few Learning Solutions partners offer this training NetCom conducted an assessment of the needs and client background to assess the best solution NetCom's in-house subject matter experts provided a customized solution to meet ECBC's needs NetCom used a mentoring approach and provided one-on-one instruction to fill the knowledge gaps NetCom offered a customer focused approach and its dedicated travel staff helped arrange travel for the IT staff traveling to NetCom's New York City location In a very cost and time effective manner, ECBC IT staff was able to gain the skills they needed   Training: Courses Taken 8831: Installation and Configuration in Microsoft Dynamics SL 7.0 Packages Purchased Microsoft Dynamics SL 7.0 - Installation and Configuration   Benefits: Once the initial round of training proved successful, other IT staff members were scheduled for training. The IT Director was pleased with the success of the training and the return on training investment. The finance department users, including finance manager were more confident of the IT staffs capabilities as they could now explain to her the intricate details of how the software worked. The resulting deployment of Microsoft Software for Dynamics SL was hugely successful as a result of this training, and the IT staff is more confident and efficient than ever before. Some highlights were: Team Directors were extremely pleased with the deployment Increased productivity of the end-users with a better, stronger tool Increased confidence of Finance department in IT department Better team relationship between Finance and IT departments, The IT department is now becoming a strategic asset to ECBC

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