About the Microsoft Dynamics AX 2012 - Financials and Trade and Logistics - Accelerated
NetCom's Microsoft Dynamics AX 2012 Financials and Trade & Logistics course explores some of the basic financial functionality available in Microsoft Dynamics AX. Students will be introduced to set up processes in General Ledger, Accounts Payable, Accounts Receivable, and the Bank module, as well as how to enter transactions in each. The course goes on to explore topics such as the setup and usage of budgeting, cash flow management, multicurrency, intercompany, and consolidated accounting. Additionally, students learn about the multiple advanced payment options, how to produce customer account statements, collection letters, complete year-end close functionality, and produce financial statements.
Fixed Assets in Microsoft Dynamics AX 2012 examines and teaches students how to use the Fixed asset functionality in the application. The course focuses on the various setup requirements for Fixed Assets, transactions, and reports and inquiries.
The course also provides students with the necessary tools and resources to perform basic tasks in the trade and inventory flow in Microsoft Dynamics AX 2012, and introduces advanced Trade & Logistics functionality. This part builds on information provided in the Supply Chain Foundation in Microsoft Dynamics AX 2012 course. Furthermore, the course introduces the features of Bill of Materials functionality in Microsoft Dynamics AX 2012.
This training combines and covers materials from the following courses:
80219+80220+80302: Financials I, II and Fixed Assets in Microsoft Dynamics AX 2012 Accelerated (3.5 days)
Create a Sales Order in a Multi Time Zone Environment
Sales Order Posting
Post a Sales Order Confirmation
Post a Sales Order Picking List
Post a Picking List Registration
Post a Sales Order Packing List
Post a Sales Order Invoice
Post an Invoice Based on Packing Slips
Sales Order Financial Posting
Shipping Carrier Interface
Sales Order Picking
Item Pick Registration Setup
Automatic Registration of a Pick
Manual Registration of a Pick
Item Pick Registration of Serialized and Batch Inventory
Edit, Reverse, and Split a Pick
Release Sales Order Picking
Set up Customer Returns
Create a Return Order
Item Arrival and Receipt Registration
Reports and Statistics
Over/Under Delivery and Miscellaneous Charges
Price Miscellaneous Charges
Miscellaneous Charges Codes
Manual Miscellaneous Charges
Automatic Miscellaneous Charges
Landed Cost Miscellaneous Charges
Add Miscellaneous Charges to a Purchase Order Invoice
Why Perform Reservations and What Can You Reserve
Automatic Reservations and Selection of Lots
Picking Reserved items
Customer and Vendor Trade Agreements
Set Up Trade Agreements
Activate Trade Agreements
Trade Agreement Parameters
Make Adjustments to Agreements
Request For Quote
Create a Request For Quote Case
Record Request For Quote Replies
Compare Request For Quote Replies
Accept a Request For Quote
Managing Purchase Requisitions
Setting Up Purchase Requisitions
Define User Groups and security Settings for Purchase Requisitions
Purchase Requisition Workflow
Sales Quotation Setup
Working with Quotations
Set Up Quality Management Basics
Set Up Automatic Quality Order Generation
Create a Manual Quality Order
Work with a Non Conformance
Non Conformance Corrections
Quality Reports and Certificates
Setup of Transfer Orders
Using the Transfer Orders Form
Picking Items For a Transfer Order
Shipping and Receiving a Transfer Order
Set Up a Commission
View Commission Transactions
Commission Transactions For Return Items
Set Up of Inventory Journals
Profit/Loss and Movement Journals
Bill of Material Journals
Counting Journal Specific Setup
Creating and Processing a Counting Journal
Tag Counting Journals
ABC Inventory Classification
Bill of Materials Overview
Bill of Material Concepts
BOMs/Routes in Multisite Environment
Features of BOMs in Microsoft Dynamics AX 2009
BOM Line Type and its Usage
Bill of Material Form Overview
BOM Line Form
BOM Designer Form
Bill of Material Creation Process
Creating Simple BOMs
Create BOMs in the BOM form
Create and Edit BOMs in the BOM Designer
Using the BOM Designer from the BOM Form
Editing BOMs using the BOM Designer
Deleting BOM Component Lines in the BOM Designer
Creating BOMs with Versions
BOM Versions Overview
Version Control Methods
Version Control Using Date and Quantity
Version Control Using Site
Deactivate BOM Versions
BOM/Route Version Assigned to Multiple Items Based on Site
Creating BOMs Using the Item form
Activate Multiple BOM Versions
Activating BOM Versions and Validating Lines
Copy BOM Versions
Change BOM Versions
Create BOMs with a Version from the BOM Form
Create BOMs with Versions in the BOM Designer
Overview of the BOM Designer Functionality
Quantity Dependent BOMs
Working with Validity Dates and Sub-BOMs on Component Lines
Validity Dates of BOM Lines
Using Validity Dates
Sub-BOMs on Component Items
Working with BOM and Item Configurations
Item Configuration Prerequisites
Working with BOM Calculations
BOM Calculation Structure
Cost Groups, Profit Settings, and Calculation Groups
Cost Breakdown Calculation Groups
Setup of Costing Version
Use of Costing Version
Cost Data Maintenance
Item Price Form
BOM Calculation Form
Complete BOM Calculation Form
Cost and Sales Price Calculations
Access Cost and Sales Price Calculation Form
BOM Calculation Form Accessed from the Item Form
BOM Calculation Form Accessed from the Periodic Folder
Explosion Mode and BOM Stop Explosion
Explosion Mode Options
Sales Orders and BOMs
Configurable BOMs and Sales Orders
Viewing BOMs on a Sales Order
View BOMs using the Composed of -- Tree Form
Changing BOM Components from the Sales Order
Explode a BOM from a Sales Order
Calculate BOMs from a Sales Order
Transfer BOM Calculation Prices and Quantities
Scrap and Measurement
Scrap Setting on the BOM
Scrap and Calculation
Setting up Measurement Configuration
Measurement Conversion Factors
Report a BOM as Finished
Report a BOM as Finished
Max. Report as Finished Form
Report as Finished Process
Report as Finished from the Periodic Folder
Report as Finished from the Item Form
Report as Finished from the BOM Journal
Reports and Other BOM Functionality
Standard BOM Reports
Where-used Inquiry from the Item Form
Where-used Inquiry from the BOM Line Form
BOM Calculation Report
Other BOM Functionality
Sorting BOM Lines
Why You Should Take the Microsoft Dynamics AX 2012 - Financials and Trade and Logistics - Accelerated
Benefits of Certification
For IT professionals, certification is a third party validation of your skills, that helps distinguish you from your peers. Beyond demonstrating a level of competency and proficiency, certification proves that you are committed to your cause and that you've invested the time and money to prove it. Holding a certification also makes you a more valuable employee, and often results in raises, promotions, and a better career.
For organizations, certifications identify the credentials that can be used to hire the right employee. Having certified employees also increases sales for the organization by proving to prospective clients that the organization has the skills to support its claims.
For the ultimate and complete, all inclusive learning experience, please see our Las Vegas Boot Camp Experience.
We take care of all logistics for you, so you can concentrate on learning, acquiring skills and getting certified. We provide instructors, books, computer equipment and software in a comfortable learning environment for most training.
Do you have the right background for Microsoft Dynamics AX 2012 - Financials and Trade and Logistics - Accelerated?
We ensure your success by asking all students to take a FREE Skill Assessment test. These short, instructor-written tests are an objective measure of your current skills that help us determine whether or not you will be able to meet your goals by attending this course at your current skill level. If we determine that you need additional preparation or training in order to gain the most value from this course, we will tell you so right away. We will also recommend cost-effective solutions that you can use to get ready for the course.
Our required skill-assessments ensure that:
All students in the class are at a comparable skill level, so the class can run smoothly without beginners slowing down the class for everyone else.
NetCom students enjoy one of the industry's highest success rates, and pass rates when a certification exam is involved.
We stay committed to providing you real value. Again, your success is paramount; we will register you only if you have the skills to succeed.
This assessment is for your benefit and best taken without any preparation or reference materials, so your skills can be objectively measured.
The class is targeted toward sales and purchase managers, salespeople, and purchasers, and other people in organizations responsible for the setup and administration of trade and logistics, and inventory management functionality.
Benefit of taking Microsoft Dynamics AX 2012 - Financials and Trade and Logistics - Accelerated at NetCom
As a recognition for training excellence, NetCom Learning was chosen by Microsoft as the 2007 Worldwide Learning Solutions Partner of the year out of 1400 training companies.
In addition, we have won numerous other training awards for quality and customer satisfaction by CompTIA, EC-Council and other vendors. We are simply passionate about learning and achieving the highest customer satisfaction in your learning experience!
See the training value proposition below:
Why Microsoft Dynamics Training at NetCom?
NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS). CPLS is the premier training channel and delivery mechanism for Microsoft Dynamics training content. On July 11, NetCom was honored by Microsoft as its Learning Solutions Partner of the Year. Selected as the Number One CPLS, from over 1400 worldwide CPLS's, Microsoft recognized our commitment and ability to deliver high-quality learning services using a consultative engagement model. We could not have achieved this coveted status without the help and support of our customers and well wishers - thank you!!
Microsoft Certified Partner for Learning Solutions Value Proposition:
Microsoft Certified Partner for Learning Solutions
Non-authorized Training Center
Only MCT (Microsoft Certified Trainers) are authorized to teach the class
Non MCT can teach the course
Taught using Microsoft Authorized Courseware (MOC), includes free evaluation software and online training
Do not have access to official courseware
Partners adhere to stringent Microsoft designated lab requirements
Computer and lab equipment may not be up to requirements of course
Successful candidates are awarded Certificate of Completion directly from Microsoft for most of the courses
NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS), Cisco Learning Partner, CompTIA Platinum Partner, EC-Council Accredited Training Center, Adobe Authorized Training Center, Autodesk Authorized Training Center and many others. We are proud to offer the highest quality, authorized training solutions from our many partners for our customers.
David is a hands-on, dynamic and experienced financial systems consultant with successful work history of implementing large scale ERP systems, managing and directly responsible for data migration, financial report validation and customization, end-user training, process documentation and automation.
David has been a trainer for more 21 years.
- Bachelor's Degree in Accounting and a Masters of Business Administration from Rutgers University. - Over 9 years of experience as a Master Certified Trainer. Expert in MS Dynamics GP Financials, Installation, HR/Payroll, Project Accounting, Inventory and Integration Manager. - Project Manager to various MS Dynamics Great Plains implementations.
Ginger holds a Bachelor's Degree in Accounting and a Masters of Business Administration from Rutgers University. Her career started as an Auditor for Deloitte & Touché and over the years she developed her passion for Microsoft Dynamics, implementing Dynamics GP and Project Cost in the Professional Services, Commercial Real Estate and Medical Facilities vertical markets.
Ginger's experience with Microsoft Dynamics is unparalleled. As a Certified Master Dynamics trainer, she stays abreast of the latest Dynamics modules and shares experience with a very hands-on training technique at NetCom Learning.
- Designs and architects Microsoft IT solutions since the early 1990s. - Hands-on experience in multiple Microsoft Dynamics products including CRM, GP, SL, AX and NAV since 2004. - Taught over 250 courses at NetCom Learning.
Ignacio is a Senior Solutions Architect, Civil Engineer and Certified Expert Trainer. He has been designing and architecting Microsoft IT solutions since the early 1990s, and has extensive experience developing scalable and high performance integration solutions. In 2004, Ignacio expanded into business management and accounting software as well, where he gained hands-on experience in many Microsoft Dynamics products including CRM, GP, SL, AX and NAV.
Ignacio holds a library of industry-wide certifications from Microsoft and other leading IT vendors. He has taught over 250 courses at NetCom Learning and is revered by students for his wide-ranging IT expertise.
- Over 25 years of experience working as Senior Financial Analyst and Senior Auditor. - Professor of Graduate Management and Business School at the University of Phoenix since 2007. - Microsoft Certifications in Financials, Trade & Logistics, Production and Human Resources Management as well as Microsoft Certified Trainer (MCT) since 2009.
Lynn is a very accomplished Senior Financial Analyst and Senior Auditor with over 25 years of experience. She has been a Microsoft Certified Trainer since 2009 and a Professor of Graduate Management and Business School at University of Phoenix since 2007. In addition to several other Microsoft certifications, she is also a specialist in Microsoft Dynamics AX.
Lynn has taught several Microsoft Dynamics AX courses at NetCom Learning and is described by her students as very knowledgeable, qualified, and patient with her approach. Her classes are very dynamic and energetic, just as the course per se.
Ramesh holds a Masters Degree in Computer Science with specialization in Information Security and is pursuing his Doctoral degree in IT from the University of South Australia (UniSA). He is a one of a kind trainer - he has been working in the IT field since 1995 and is an expert in C#, VB.NET, ASP.NET, Java/J2EE, PL/SQL, VB, ASP, and XML technologies. Ramesh also has extensive experience developing and implementing BizTalk and SharePoint in large corporations, as well as more than 10 years experience working with Oracle and SQL server/Sybase databases.
With more than 19 certifications, Ramesh is an IT guru and trainer with worldwide experience, which includes presentations and trainings across US, Asia, and Middle East. He is a full time instructor at NetCom Learning and we couldn't be happier in having him as one of our Subject Matter Experts.
The class was very informative and helpful and it was very easy to register for the class. I liked that the teacher was able to use examples that were specific to our industry and answer very specific questions and problems that we had.
The Department of Corrections, Washington State in collaboration with its criminal justice partners, contributes to staff and community safety and hold offenders accountable through administration of criminal sanctions and effective re-entry programs. The Department of Corrections is responsible for administering adult corrections programs operated by the State of Washington. This includes state correctional institutions and programs for offenders supervised in the community.
The Department of Corrections IT networking department used Microsoft Dynamics GP integrated with Microsoft SQL Server as an accounting solution to automate their processes. But their employees were not trained in GP so they outsourced the maintenance to the Partner from whom they bought the software. The Partner had initially configured and implemented the software for them, but was now also responsible for regular maintenance. However, the Department of Corrections wanted to reduce the costs of outsourcing by getting their own employee trained on GP. They decided to get six people trained and NetCom sold them the value of getting the master certification for installation and configuration, financials, inventory and order processing for their team.
NetCom created a custom training plan for them to satisfy all their needs. NetCom provided them with fifteen days of onsite training. The training prepared them for SQL server elective to get master certification in GP 9. The training solution included modules from Financial, Installation, Configuration, Inventory and order processing along with SQL Server training. NetCom provided them with exam vouchers, books and custom certification preparation they need for the training.The six students trained were the ones responsible for the Department of Corrections networks for the entire state of Washington. Instead of continuing to hire experts to administer and maintain their system, they invested in education to raise their own in house GP experts.
The training helped improved their productivity. They cut down their costs significantly by implementing the software in-house rather than outsourcing. Microsoft Dynamics GP integrated with Microsoft SQL Server training from NetCom helped them deliver on a long-term vision of community safety by installing and configuring their financials by inventory and order processing.
Custom Great Plains and BizTalk Training
Published On: 14 April 2008
Customer: Universidad de las Americas Puebla
Location: Puebla, Mxico
Industry: Education::Colleges & Universities
The Universidad de las Américas Puebla (UDLA) was founded in 1940 as the Mexico City College and the first twelve students graduated in 1944. The Universidad de las Américas was accepted as a member of the Southern Association of Colleges and Schools (SACS) in 1959.The UDLA's academic programs have been officially accredited by the Department of Public Education since 1976. In 1985 the university officially changed its name to Fundación Universidad de las Américas Puebla.
"We need to learn more about Great Plains and the different options we have to extend its functionality" said Hugo Lopez, Training coordinator of Universidad de las Americas Puebla. UDLA had implemented Microsoft Dynamics GP as an Enterprise Resource Planning (ERP) but was having problems with its implementation as people in their IT department were not trained in GP. UDLA started looking for GP training in Mexico but was unsuccessful in finding the training to satisfy their needs. When UDLA contacted NetCom, they wanted to send two people to US for the Dynamics GP training.
Universidad de las Americas Pueblas goal was to gain the in-depth knowledge to customize and implement Microsoft Dynamics GP using Dexterity. Since there was no official courseware for Dexterity, NetCom created custom training as per their needs. NetCom also provided them custom training at their site in Mexico where they could train a group of employees. This also helped them circumvent immigration issues with their employees getting VISA to the US.NetCom sent a bilingual (English and Spanish speaking) GP instructor to run the custom class for them. The training went on for three weeks and was very successful. "My Team and I are very happy with the training and with the instructor (hes a person who really knows a lot about the product). This training is going to be very useful in the projects that we are working on. We are so happy, that we are interested in some additional training" said Hugo. UDLA also requested BizTalk Server training for econnect. Again, NetCom created another custom plan for econnect training which was conducted over eight days.
Universidad de las Americas Pueblas IT department had already implemented Microsoft Dynamics GP as an (ERP) but now they were able to use its full functionality. They were very satisfied with the whole training and were able to customize Microsoft Dynamics GP and integrate it with the other applications with associated technology. They were also able to integrate econnect with BizTalk very efficiently.
Helping DHSoft become a CRM Partner
Published On: 14 April 2008
Location: Herndon, VA, US
Industry: Business Services
Founded in 1998, DHSoft, a Microsoft Certified Partner, is a privately held, veteran-owned company, headquartered in Herndon, Virginia and specializing in data insight-driven business performance solutions and services. DHSoft Insight-Driven Performance solutions enable companies to transform their data into insight and actionable intelligence about operational, financial, and customer behavioral activities and propensities. We help our clients reach the next level of business performance by implementing solutions which optimize data value, and generate greater levels of proactive insight and business-impacting performance resulting from improved data insight.
DHSoft was looking to add CRM to the list of services to offer to its clients and expand its offering base.
NetCom consulted with DHSoft to help them identify their needs, and set a training plan for DHSoft. DHSoft consultants attended NetComs CRM boot camp and additional training to gain their competency requirements and become a CRM partner.Subsequently, as DHSoft sold their first deals, NetCom provided the custom training to support their clients and provided training for their customers in New Jersey, Illinois, and South Dakota on CRM.
NetCom was able to help DHSoft become a Microsoft CRM Partner enabling various clients easy access to a qualified resource for their Microsoft CRM technology adoption and increasing the capacity of the Microsoft Partner channel.
Dynamics AX Training Advances the Success of Dynamics Implementation for a Global Oil Company
Published On: 7 February 2013
Customer: Transcor Astra Group
Location: Houston, TX
Transcor Astra Group principal businesses include the refining, storage, distribution and trading of crude oil, oil products, natural gas, coal and coke. Transcor Astra Group is also active in the Alternative Energy sector. The Group operates worldwide, covering North America, Europe, Africa, Latin America and Asia.
Microsoft Dynamics AX was chosen as the corporate global accounting package for a trading and supply corporation in the oil and gas industry. Current staff at the company had no prior experience with the application and needed to get up to speed with the software as quickly as possible particularly in the area of implementation and usage. Their needs included understanding the full capabilities and functionality of the application in addition to becoming proficient in navigating it. Microsoft Dynamics AX is a business application that is geared toward supporting global enterprises with functionality in financial management, human resources, manufacturing, supply chain, management, procurement and sourcing, project management, sales and business intelligence.
NetCom Learning, a Microsoft Learning Partner of the Year and leader in providing business training solutions, came up with a solution that met with the immediate need to have staff trained as quickly as possible and recommended a two course Accelerated training solution in Microsoft Dynamics AX 2012 in financials and Trade and Logistics.
The client reports that at the end of the training they felt they had achieved the objectives of the training and felt comfortable with both the implementation and usage aspects of the Microsoft Dynamics AX system. The individuals that were trained in the Accelerated Microsoft Dynamics Financial and Supply Chain Management application were able to go implement their knowledge immediately after taking the coursework. The training allowed the company to commence implementing the application soon after. The client commented that, Our instructor presented the course materials with a depth of knowledge . He was able to answer our questions both within the scope of the covered materials, as well as with with the aim of helping us build a vision on how to implement and maximize our return.
Meeting the Challenge of ERP Integration- Bemis Integrates Separate ERP Systems with Microsoft Dynamics AX
Published On: 7 February 2008
Customer: Bemis Associates Inc.
Location: New York, NY, US
Our challenge as a company was to tie all of the separate office ERP systems together, said Sandra Regan, Bemis application developer. Internally, we were overloaded with the development of forms, reports and different types of functionality which came with these systems being separate. We recognized that ultimately integrating the ERP systems was the key to economizing the IT workload.After looking at several different integration and application development platforms, Bemis IT made the decision to use Microsoft Dynamics AX, which automates and helps improve financial, customer relationship, and supply chain management systems.We were excited about Dynamics AX, and the next step for us was getting trained in it, said Sandra Regan. We recognized that our training would be highly specialized, and we turned to NetCom because of its reputation as a premier Microsoft business partner.
Bemis IT training goal was to obtain a solid foundation in Microsoft Dynamics AX, with strong knowledge of how the software worked. Once this was achieved, Bemis planned to move forward with analyzing its business processes and architecting its overall data and workflow integration plan for its office ERP.We sent four application programmers to two weeks of NetCom training on Microsoft Dynamics AX, said Sandra Regan. Each week consisted of a full five days of training. We learned about Dynamics AX and its capabilities, and also spent concentrated time in hands-on laboratory exercises and case studies. At the end of the training, there was a final project that all of the students collaborated on.The training was so effective because we came away with a collaborative project under our belts, and we felt confident that we could immediately start using what we had learned on our own IT initiatives.
Bemis has already used its newly acquired skills in system data manipulation, forecasting and reporting. It will continue to apply Dynamics AX solutions as more business processes are defined and modeled for optimum integration.We had a history of not being able to get to where we needed to go with other training programs we had used in the past, said Regan, But NetCom's flexibility and expert instruction met all of our training needs.This training has accelerated our development capacity to where we are already addressing and solving the business needs that had challenged us in the past.
Microsoft Axapta Training Gets LINAK U.S. On-Track for Inventory Management
Published On: 16 July 2008
Customer: Linak U.S.
Location: Louisville, Kentucky, US
Industry: Electronics::Electrical Products
Beginning eleven years ago as a North and South American distributor for its parent company in Denmark, LINAK U.S. sells and manufactures linear activator systems for solar tracking. The company has over 300 employees at its Louisville, Kentucky headquarters, along with 21 sales offices in the U.S. and Canada, and four separate subsidiaries in South America and Mexico. Central to this distributed organization is the ability to take orders, schedule manufacturing to meet those orders, and then ship and invoice product.
Recognizing that an Enterprise Requirements Planning (ERP) system was needed in its U.S. and other regional offices, LINAK U.S's parent company in Denmark provisioned an ERP system for each regional organization. The selected ERP software was Microsoft Axapta. Axapta was duly installed and implemented at LINAK U.S., but management quickly realized that refinements to both overall logistics and to inventory components such as product pallet ids were required to effect shipments correctly and to perform FIFO (first in, first out) inventory management. Although LINAK U.S. was managing these logistics day to day, it was doing the management manually.
LINAK U.S. needed to fully automate shipment processing and inventory management with pallet ids. To tackle the problem, LINAK U.S. called on NetCom to train LINAK U.S. in the operational logistics and applications of Axapta. "What NetCom accomplished really far exceeded training, said LINAK U.S. Manager of Manufacturing", Miguel Zamora II. "We actually used a test database of our existing data and ran the Axapta software against it. We benefited because the NetCom instructor not only understood Axapta, he understood how inventory management affected other parts of our business like the financials. He stepped us through the entire business process so we could identify the holes and develop an effective project plan to achieve full implementation."
LINAK U.S. used training and consulting from NetCom to "kick the tires" of the new Axapta software in a full test environment- and to see precisely which business processes needed to be implemented, and what tools and persons would be needed, to incorporate pallet ids, which would complete the infrastructure for logistics, inventory management and shipping. "Coming out of the training, we knew exactly what we needed to do, who would do it, and what pieces of software we needed to specify and develop to attain full integration of all system components in our logistics", said Miguel Zamora. "The NetCom instructor was extremely knowledgeable on the business as well as on the technology side. He understood the interactions between inventory and finances in a manufacturing environment, providing more than just general training. We came away from the training with full understanding of what we needed to achieve for the software, and how we were going to leverage its other capabilities in the future."
Helping Micro Strategies support Navision training for their client
Published On: 14 April 2008
Customer: Micro Strategies Inc.
Location: Denville , NJ, US
Industry: Computer Services
Established in 1983, Micro Strategies Inc., a Microsoft Gold Certified Partner, provides IT solutions for commercial businesses of all sizes. These include system analysis, network infrastructure, content management and collaboration, database application development, web/e-commerce development, security, analysis and remediation, remote access and digital voice recording. Their enterprise IT solutions include storage systems, advanced infrastructure configurations, mid-range systems, disaster recovery, server consolidation/virtualization, and hosting services. Their SMB clients enjoy full end-to-end solutions including network infrastructure, application development and implementation, desktop configuration and deployment, system compliance and management. Regardless of size and scope of the engagement, the Micro Strategies solution approach provides a comprehensive framework for managing, delivery and measuring its IT related services.
Micro Strategies is a company, very experienced in delivering business solutions and understanding their customer needs and recently became a new Navision partner. Micro Strategies sold their first few Navision deals but did not have the experience in rolling out and training customers on Navision.
Micro Strategies PAM recommended NetCom provided Micro Strategies with training and support for their initial customer rollouts. Netcom worked with the Micro Strategies team to understand their clients needs in order to design and deliver a custom end-user training class for their customer 3 weeks before the go-live date. Then during the Go Live week, NetCom provided additional one-on-one training, provided additional onsite support, and added an experienced expert onsite, in implementing Navision to help insure a smooth transition for the customer.
By bringing in NetCom as a resource to support their initial Navision rollouts, Micro Strategies was able to: Provide customer with an expert trainer with many years of experience, to prepare employees for a smooth rollout to the new system. Have the practical experience on hand to assist with best practices and avoid pitfalls of rolling out a new technology Focus on customer business needs Drive a successful implementation and a happy customer. Gain additional knowledge and experience to continue building their NAV practice and expertise Develop a relationship with a trusted, non-competitive partner that can provide resources to support their growth in Navision. NetCom has been instrumental in helping a number of new partners start and grow their Dynamics business. We assisted them in navigating the Partner program to gain their professional certifications, their MCT, and/or achieve their competencies. We continue to partner with them to drive expert solutions to our customers.
Enterprise Cape Breton Corporation (ECBC) Migration to Dynamics SL 7.0
Published On: 29 July 2009
Customer: Enterprise Cape Breton Corporation
Location: Mulgrave - Nova Scotia, Canada
Industry: Federal Government::Affiliated or Foreign
Enterprise Cape Breton Corporation (ECBC) is a Canadian Federal Crown organization which advocates and integrates economic development throughout Cape Breton Island and nearing areas within the eastern Nova Scotia region of Mulgrave.
Founded in 1987, ECBC was created to provide economic development resources. Focus was set to the economically despondent region which was undergoing adjustment from a resource-based economy centered on the coal and steel industries.
ECBC implements Microsoft Dynamics SL as its primary financial platform. Dynamics SL is a business management solution specialized to help organizations obtain reports and business analysis, while increasing efficiency, accuracy, and customer satisfaction.
Microsoft Dynamics is an extremely crucial tool for the organization. ECBC wanted its staff to stay current and updated with advancing SL technologies, in turn allowing the utilization of the latest patches in order to capitalize on improved functionality; providing an increase in business productivity.
ECBC has a dedicated team of 5 users who apply Microsoft Dynamics SL to efficiently manage the disbursement of large sums of project dollars to local clients.
ECBC wanted to transition to SL 7.0, yet the IT team was hesitant:
The in-house expertise was limited to what was learned by trial and error.
The cost of not properly implementing the new technology was high.
To do it right the first time, they chose NetCom as their preferred training provider.
"It was a pain staking effort to update from version to version each time learning a little bit more. I thought I had a handle on it but wanted to make sure I was doing things properly so I searched the internet for training facilities and after reading about [NetCom] decided this was the place for me," said Kevin Kelly, IT systems administrator for ECBC.
NetCom's unique solution was tailored to the specific needs of ECBC's IT staff. NetCom used a mentoring approach and provided one-on-one instruction in order to fill the knowledge gaps.
Kevin Kelly, commented about NetCom's unique mentoring approach: "I could monopolize [the instructors] time to make sure I understood the answer that may not have been possible with multiple students in the class each with their own questions they would like answered."
Some highlights of NetCom's unique solution were:
Very few Learning Solutions partners offer this training
NetCom conducted an assessment of the needs and client background to assess the best solution
NetCom's in-house subject matter experts provided a customized solution to meet ECBC's needs
NetCom used a mentoring approach and provided one-on-one instruction to fill the knowledge gaps
NetCom offered a customer focused approach and its dedicated travel staff helped arrange travel for the IT staff traveling to NetCom's New York City location
In a very cost and time effective manner, ECBC IT staff was able to gain the skills they needed
Once the initial round of training proved successful, other IT staff members were scheduled for training. The IT Director was pleased with the success of the training and the return on training investment. The finance department users, including finance manager were more confident of the IT staffs capabilities as they could now explain to her the intricate details of how the software worked.
The resulting deployment of Microsoft Software for Dynamics SL was hugely successful as a result of this training, and the IT staff is more confident and efficient than ever before.
Some highlights were:
Team Directors were extremely pleased with the deployment
Increased productivity of the end-users with a better, stronger tool
Increased confidence of Finance department in IT department
Better team relationship between Finance and IT departments,
The IT department is now becoming a strategic asset to ECBC
NetCom’s classroom training ensures that you have state-of-the-art tools, techniques and practices you need to succeed on the job. Our instructors are active practitioners and true masters in their fields. With convenient classes at multiple learning centers across the US, you never have to go far to get ahead.
NetCom’s premium Live Online Training (we call it LOT) is the ultimate in convenience and cost-effectiveness. LOT combines interactive video instruction via the latest web conference technology, and post-class access to learning labs for a best-in-class learning experience. Learn more about LOT
NetCom’s intensive boot camps are designed to advance your skills in the shortest possible amount of time and get you certified. Boot camps go at a faster pace and often run for longer days, so you must have some level of subject matter experience before enrolling. Boot camps have mandatory assessment tests to ensure no one will slow down the class for other students. Learn more about Boot Camps
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