About the Cisco CCNP Voice v8.0 (CVoice+QoS, CIPT1, CIPT2, CAPPS, TVOICE) - Boot Camp
On October 19, 2010, Learning@Cisco announced the evolution of the CCVP certification, renaming it CCNP Voice. The new CCNP Voice certification reflects alignment to Cisco's Unified Communications and Collaboration v8.0 solutions portfolio and aligns it with the latest courses and exams.
Cisco Certified Network Professional CCNP Voice validates advance knowledge and skills required to integrate into underlying network architectures. Furthermore, this certification validates a robust set of skills in implementing, operating, configuring, and troubleshooting a converged IP network. With a CCNP Voice certification, a network professional can create a collaboration solution that is transparent, scalable, and manageable. The CCNP Voice curriculum focuses on Cisco Unified Communications Manager (formerly Unified CallManager), quality of service (QoS), gateways, gatekeepers, IP phones, voice applications, and utilities on Cisco routers and Cisco Catalyst switches. Additionally, the integration and troubleshooting of Cisco Unified Communications applications are now covered in the CCNP Voice, specifically the Cisco Unity Connection and Cisco Unified Presence applications.
This training combines and covers materials from the following courses:
CVOICE: Implementing Cisco Voice Communications and QoS Boot Camp (4 days)
- Explain what a voice gateway is, how it works, and describe its usage, components, and features.
- Describe the characteristics and configuration elements of VoIP call legs.
- Describe how to implement IP phones using Cisco Unified Communications Manager Express.
- Describe the components of a dial plan and explain how to implement a dial plan on a Cisco Unified voice gateway.
- Explain what gatekeepers and Cisco Unified Border Elements are, how they work, and what features they support.
- Describe why QoS is needed, what functions it performs, and how it can be implemented in a Cisco Unified Communications network.
- Introduction to Voice Gateways
- Configuring Gateway Voice Ports
- VoIP Call Legs
- Explaining H.323 Signaling Protocol
- Explaining SIP Signaling Protocol
- Explaining MGCP Signaling Protocol
- Configuring VoIP Call Legs
- Cisco Unified Communications Manager Express Endpoints Implementation
- Configuring Cisco Unified Communications Manager Express Endpoints
- Dial Plan Implementation
- Understanding Dial Plans
- Describing Digit Manipulation
- Gatekeeper and Cisco Unified Border Element Implementation
- Understanding Gatekeepers
- Quality of Service
- Introducing QoS
- Understanding QoS Mechanisms and Models
- Explaining Classification, Marking, and Link Efficiency Mechanisms
- Managing Congestion and Rate Limiting
- Understanding Cisco AutoQoS
CIPT1 + CIPT2 v8.0 - Boot Camp (8 days)
- Describe Cisco Unified Communications Manager, including its functions, architecture, deployment and redundancy options, and how to install or upgrade.
- Perform Cisco Unified Communications Manager initial configuration and user management.
- Configure Cisco Unified Communications Manager to support on-cluster calling.
- Implement PSTN access in Cisco Unified Communications Manager and to build a dial plan in a single-site Cisco.
- Implement Cisco Unified Communications Manager media resources.
- Implement Cisco Unified Communications Manager features and applications.
- Describe multisite deployment issues and solutions, and describe and configure required dial plan elements.
- Implement call-processing resiliency in remote sites by using Cisco Unified SRST, MGCP fallback, and Cisco Unified Communications Manager Express in Cisco Unified SRST mode.
- Implement bandwidth management and CAC to prevent oversubscription of the IP WAN.
- Implement Device Mobility and Cisco Extension Mobility.
- Describe and implement CCD deployments.
- Administering Cisco Unified Communications Manager
- Managing Services and Initial Configuration of Cisco Unified Communications Manager
- Managing User Accounts in Cisco Unified Communications Manager
- Single-Site On-Net Calling
- Understanding Endpoints in Cisco Unified Communications Manager
- Implementing IP Phones
- Single-Site Off-Net Calling
- Implementing PSTN Gateways in Cisco Unified Communications Manager
- Configuring Cisco Unified Communications Manager Call-Routing Components
- Using Partitions and CSSs to Implement Calling Privileges for On-Net Calls
- Implementing Cisco Unified Communications Manager Digit Manipulation
- Implementing Gateway Selection and PSTN Access Features
- Multisite Deployment Implementation
- Implementing Multisite Connections
- Implementing a Dial Plan for International Multisite Deployments
- Centralized Call-Processing Redundancy Implementation
- Examining Remote Site Redundancy Options
- Implementing SRST and MGCP Fallback
- Implementing Cisco Unified Communications Manager Express in SRST Mode
- Implementation of Features and Applications for Multisite Deployments
- Implementing Device Mobility
- Implementing Cisco Extension Mobility
CAPPS: Integrating Cisco Unified Communications Applications Boot Camp (3 days)
- Describe voice-mail integration options and requirements.
- Cisco Unity Connection in a Cisco Unified Communications Manager deployment.
- Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment.
- Implement voice-mail networking using VPIM.
- Implement Cisco Unified Presence and Cisco Unified Personal Communicator.
- Cisco Unity Connection in a Cisco Unified Communications Manager Environment
- Integrating with Cisco Unified Communications Manager
- Configuring the Cisco Unity Connection System
- Using Cisco Unity Connection Partitions and Search Spaces
- Implementing Cisco Unity Connection Call Management
- Configuring Cisco Unity Connection Users
- Cisco Unity Express Implementation in Cisco Unified Communications Manager Express Environment
- Understanding Cisco Unity Express
- Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
- Configuring the Cisco Unity Express System
- Configuring Cisco Unity Express Users
- Understanding Cisco Unity Express AutoAttendant
- Cisco Unified Presence Implementation
- Integrating Cisco Unified Presence
- Configuring Cisco Unified Presence Features and Implementing Cisco Unified Personal
- Verifying and Troubleshooting Tools for Cisco Unified Presence Components
TVOICE: Troubleshooting Cisco Unified Communications Boot Camp (3 days)
- Describe a systematic methodology to troubleshoot Cisco Unified Communications solutions
- Isolate and troubleshoot reported issues that relate to Cisco Unified Communications Manager.
- Diagnose a call setup issue and resolve the issues as you discover or reveal them, given a trouble call for which the source of the problem is unknown.
- Solve the common issues of an SAF-enabled network and CCD.
- Troubleshoot issues that are related to Cisco Unified Communications Manager features and applications.
- Troubleshoot voice quality issues and issues that are related to media resources.
- Cisco Unified Communications Manager Troubleshooting
- Troubleshooting Common Gateway and Endpoint Registration Issues
- Troubleshooting Cisco Unified Communications Manager Availability Issues
- Troubleshooting Database Replication Issues
- Troubleshooting LDAP Integration Issues
- Troubleshooting Call Setup Issues
- Examining Call Setup Issues and Causes
- Troubleshooting On-Premises Single-Site Calling Issues
- Troubleshooting On-Net Multisite Calling Issues
- Troubleshooting Off-Net Calling Issues
- Troubleshooting Cisco Unified Communications Manager Features and Application Issues
- Troubleshooting Device Mobility Issues
- Troubleshooting Cisco Extension Mobility Issues
- Troubleshooting Cisco Unified Mobility Issues
- Troubleshooting Cisco Unified Communications Manager Native Presence Issues
- Voice Quality and Media Resources Issues
- Troubleshooting MOH Issues
- Troubleshooting MTP Issues
- Troubleshooting Issues with Conferences
- Troubleshooting Transcoder Issues
- Troubleshooting Issues with RSVP Agents
- Troubleshooting Voice Quality Issues
This training prepares students for the following exams:
- 642-437 : CVOICE v8.0
- 642-446 CIPT1 : Implementing Cisco Unified Communications Manager Part 1
- 642-456 CIPT2 : Implementing Cisco Unified Communications Manager Part 2
- 642-467 : CAPPS v8.0
- 642-427 : TVOICE v8.0
Why You Should Take the Cisco CCNP Voice v8.0 (CVoice+QoS, CIPT1, CIPT2, CAPPS, TVOICE) - Boot Camp
Benefits of Certification
For IT professionals, certification is a third party validation of your skills, that helps distinguish you from your peers. Beyond demonstrating a level of competency and proficiency, certification proves that you are committed to your cause and that you've invested the time and money to prove it. Holding a certification also makes you a more valuable employee, and often results in raises, promotions, and a better career.
For organizations, certifications identify the credentials that can be used to hire the right employee. Having certified employees also increases sales for the organization by proving to prospective clients that the organization has the skills to support its claims.
For the ultimate and complete, all inclusive learning experience, please see our Las Vegas Boot Camp Experience. 
What's Included
- Instructor-led Training -- Learn from a CCIE level instructor. Our expert instructors are themselves certified and have years of experience in the real world as well as in teaching. A large majority of our instructors are part-time consultants and provide solutions to a wide variety of companies.
- High Quality Courseware -- We use the best possible courseware for our training -- directly from Cisco. Using authorized courseware gives you the best and latest content for your training.
- All inclusive, no hassle pricing -- The boot camps offer an all inclusive package that help you learn and understand the concepts, prepare for and take the exams. You focus on learning, while we take care of breakfast, lunch, vouchers, testing and if you require, travel.
- Test Vouchers: -- The boot camp includes up to 5 test vouchers, at no additional cost. You can use the vouchers towards the 5 exams (642-437, 642-446 CIPT1, 642-467 & 642-427) covered in this CCNP Voice Boot Camp
- Certification Attainment Policy (CAP) -- We are confident of the quality of our boot camp. Please see our CAP section below for details.
- Refreshments -- Breakfast, snacks, freshly-brewed coffee, tea and water are available throughout the day at the training site. Our training facilities are located within walking distance of several eateries and restaurants, offering students the opportunity to satisfy their own tastes and dietary requirements.
- Skills Assessment -- The only boot camp that makes sure all the students have the correct prerequisites.
- 18 days of complete immersion and distraction-free training -- Includes 216 hours of lectures, hands on labs, topic reviews, test preparation and testing.
- Testing at Training Site -- Convenience is the key. You don't have to find and schedule your test with an authorized testing center. NetCom is an authorized testing center and you can take the test as soon as you are ready. This feature may not be available at all locations. Please confirm with us if the location you selected has testing available.
- Click here for additional information on NetCom's Las Vegas Boot Camp Experience
Do you have the right background for Cisco CCNP Voice v8.0 (CVoice+QoS, CIPT1, CIPT2, CAPPS, TVOICE) - Boot Camp?
Skills Assessment
We ensure your success by asking all students to take a FREE Skill Assessment test. These short, instructor-written tests are an objective measure of your current skills that help us determine whether or not you will be able to meet your goals by attending this course at your current skill level. If we determine that you need additional preparation or training in order to gain the most value from this course, we will tell you so right away. We will also recommend cost-effective solutions that you can use to get ready for the course.
Our required skill-assessments ensure that:
- All students in the class are at a comparable skill level, so the class can run smoothly without beginners slowing down the class for everyone else.
- NetCom students enjoy one of the industry's highest success rates, and pass rates when a certification exam is involved.
- We stay committed to providing you real value. Again, your success is paramount; we will register you only if you have the skills to succeed.
This assessment is for your benefit and best taken without any preparation or reference materials, so your skills can be objectively measured.
Take your FREE Skill Assessment test now.
Pre-requisites Required Prerequisites for this Training Package: Target Audience This course is recommended for technical professionals pursuing CCVP certification or the Cisco IP Telephony Operations Specialist certification. Benefit of taking Cisco CCNP Voice v8.0 (CVoice+QoS, CIPT1, CIPT2, CAPPS, TVOICE) - Boot Camp at NetCom
-
Why Choose Cisco Training at NetCom Learning?
As a recognition for training excellence, NetCom Learning was chosen by Microsoft as the 2007 Worldwide Learning Solutions Partner of the year out of 1400 training companies. In addition, we have won numerous other training awards for quality and customer satisfaction by CompTIA, EC-Council and other vendors. We are simply passionate about learning and achieving the highest customer satisfaction in your learning experience!
See the training value proposition below:
NetCom Information Technology is proud to be an authorized Cisco Learning Partner. We have helped thousands of clients successfully attain Cisco certifications in a cost effective manner. Make sure you invest in quality training so your hard-earned money does not go to waste. It DOES make a difference!
We are one of the largest training facility in the US and one of Cisco’s premier training providers. We can also customize training to address specific training needs. We even provided training to Cisco's top engineers. Read our Case Study!
Authorized Cisco Training Value Proposition:
| Authorized Cisco Training Center |
Non-authorized Training Center |
| Certified Cisco instructors teach the courses |
Non CCSI can teach the course |
| Uses content authorized by Cisco and created by Cisco product teams |
Do not have access to official courseware |
| Uses the latest Cisco learning content |
May use outdated training content |
| Strict quality guarantee managed by a Cisco online evaluation system |
No quality guarantee |
| Uses virtual practice labs using the latest Cisco equipment. See our partial list of Cisco equipment here |
May not use up to date equipment |
| Uses simulations created by Cisco to help prepare for Cisco exams |
Does not use simulations created by Cisco |
| Comprehensive learning needs and skills-gap analysis |
No real analysis available |
| Customized courses that use Cisco intellectual property |
Cannot use any Cisco intellectual property |
| Overall, a better quality training experience |
Substandard training experience |
|
|
-
NetCom provides Authorized Training
NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS), Cisco Learning Partner, CompTIA Platinum Partner, EC-Council Accredited Training Center, Adobe Authorized Training Center, Autodesk Authorized Training Center and many others. We are proud to offer the highest quality, authorized training solutions from our many partners for our customers.
See our comprehensive list of partner authorizations.
-
Award winning, world-class Instructors
- Phenom in the IT industry, earned her first Microsoft certification at age 15.
- B.B.A in Management along with numerous Cisco, Microsoft, and CompTIA certifications.
- Database designer and network administrator background.
Bio:
Amanda is a phenom in the IT industry. The daughter of NetCom Learning Instructor and Subject Matter Expert, Michael Govinda, Amanda was a Microsoft Certified Systems Engineer at age 15 and began earning Cisco credentials at 17. She also holds a B.B.A in Management and worked as a database designer and network administrator in the IT department of a top New York City publishing firm.
Amanda currently teaches CompTIA A+, Network+, and Security+, as well as Cisco CCNA and CCNA Voice courses at NetCom Learning, garnering much acclaim from her students who enjoy a close-to-perfect pass rate on their certification exams. Amanda is a certified trainer for Cisco and CompTIA, and holds numerous technical certifications including Cisco Certified Network Associate-Security, CCSI, CCNP, CCVP, MCSE, CompTIA A+, CompTIA Net+, and CompTIA Security+.
|
- Networking expert with several Cisco certifications, including CCENT, CCNA, CCDA, CCSI, and CCVP.
- Has taught over 90 courses at NetCom Learning.
- Average rating of 8.75 out of 9 on student evaluation reports.
Bio:
David has been in the Networking field for the past eleven years and holds several Cisco certifications. He has been an instructor since 2005 and has taught over 90 courses at NetCom Learning.
David is an extremely enthusiastic trainer with a raw passion towards teaching and delivering Cisco information and takes great pride in his career as an instructor, which has lead him to develop and deliver the class in his own unique way � very professional and knowledgeable, yet pleasant and enjoyable. His classes have a high passing rate for students taking certification exams, and averages 8.75 out of 9 on evaluation reports.
|
- Over 22 years of professional experience in the IT field, including more than a decade as a Certified Trainer.
- An expert in Cisco's Routing, Switching, Security, Voice and Wireless areas, as well as select Microsoft, Novell, CompTIA, Sun and CWNP courses.
- High-skilled and acclaimed instructor. Has trained over 900 students at Netcom Learning.
Bio:
Michael has over 22 years of professional experience in the IT field, including more than a decade as a Certified Trainer. An expert in Cisco's Routing, Switching, Security, Voice and Wireless areas, Michael also teaches select Microsoft, Novell, CompTIA, Sun and CWNP courses.
Michael's dedication and passion for teaching is unmatched. He has trained over 900 students at Netcom Learning since 2006 and his evaluation scores average 8.7 out of 9.
|
- Bachelors and Masters in Mathematics from University of Pennsylvania, in addition to several IT certifications.
- Over 20 years of experience in the IT industry; background ranges from engineering, administration and escalation support in networks.
Bio:
William is a highly-skilled IT professional with Bachelors and Masters Degree in Mathematics from University of Pennsylvania. He has been working in the IT industry for over 20 years, with experience in engineering, administration and escalation support in networks ranging from small to large scale complex enterprise environments.
As a Cisco and CompTIA Subject Matter Expert â?? he holds several certifications, including Cisco CCNA, CCNP, and CCIE â?? William is one of NetComâ??s top trainers, consistently scoring high marks in student evaluations.
|
-
Actual Client Testimonials
|
Apr 12 2012 |
I had a great time!
Dave, really knew his material.
- Samuel S.
|
| Course(s) Taken |
|
|
|
|
Apr 06 2012 |
Took ICND1 with Dave. I only came back for Dave for ICND2. Great instructor.
- Jason G.
|
| Course(s) Taken |
|
|
|
|
Feb 04 2012 |
Excellent instructor, well presented and thorough material, good lab environment.
-James A.
|
| Course(s) Taken |
|
|
|
|
Jan 21 2012 |
The entire experience was very well organized and greatly appreciated. Travel was so simple. Amanda is an excellent teacher and very content knowledgeable. The food and accommodations were perfect. I didn't want to get out; wanted to spend time studying. I was able to cook in my suite. This really helped with costs too.
-Jackie S.
|
| Course(s) Taken |
|
|
|
|
Dec 10 2011 |
Instructor very professional and helpful.
-Omar S.
|
| Course(s) Taken |
|
|
|
|
Dec 10 2011 |
Our instructor had a vast knowledge of the subject matter, and was able to convey the material to our class in a highly effective way. He had good pacing, a clear voice (that was easy to understand despite his Canadian accent) and spoke to the level of the class. Even though we covered a lot of material. He kept it interesting, and spaced out breaks so that we didn't get tired or feel overwhelmed.
-Steve B.
|
| Course(s) Taken |
|
|
|
|
Dec 09 2011 |
Instructor was very knowledgeable and very well paced. Yet to see how prepared I am, but I definitely learned a lot. Good job.
-David S.
|
| Course(s) Taken |
|
|
|
|
Dec 09 2011 |
Excellent instructor and experience at NetCom.
-Joshua S.
|
| Course(s) Taken |
|
|
|
-
Awards won by NetCom
NetCom Learning is an award winning, customer focused company. We are simply Passionate About Learning!
See our list of awards.
-
Specialized Boot Camp Training
This training is also available as a boot camp. NetCom is world famous for delivering specialized boot camp training to our clients. For answers to questions regarding our boot camp training delivery format, please refer to our Boot Camp FAQ section.
Next Step, how do I attend the Cisco CCNP Voice v8.0 (CVoice+QoS, CIPT1, CIPT2, CAPPS, TVOICE) - Boot Camp?
Enrollment Options
- Contact us to customize this class with your own dates, times and location. You can also call 1-888-563-8266 or chat live with an Educational Consultant.
Take this training with one of the following training delivery methods below:
-
Classroom Training
NetCom’s classroom training ensures that you have state-of-the-art tools, techniques and practices you need to succeed on the job. Our instructors are active practitioners and true masters in their fields. With convenient classes at multiple learning centers across the US, you never have to go far to get ahead.
-
Live Online Training (LOT)
NetCom’s premium Live Online Training (we call it LOT) is the ultimate in convenience and cost-effectiveness. LOT combines interactive video instruction via the latest web conference technology, and post-class access to learning labs for a best-in-class learning experience. Learn more about LOT
-
Boot Camp Training
NetCom’s intensive boot camps are designed to advance your skills in the shortest possible amount of time and get you certified. Boot camps go at a faster pace and often run for longer days, so you must have some level of subject matter experience before enrolling. Boot camps have mandatory assessment tests to ensure no one will slow down the class for other students. Learn more about Boot Camps
-
Private Onsite Training
With NetCom’s private training programs, you decide where and when courses are held. Tailor the training to reflect your industry, corporate culture, goals and schedule. You pick the course content, length of training and instructional technique. Save money by doing bulk customized training. Learn more about Private Onsite Training
-
Private 1-on-1 Training
NetCom’s private 1-on-1 training focuses on the highest quality training possible. You get individualized, full attention from the instructor and you decide where and when courses are held. The training is custom tailored to reflect your industry, corporate culture, goals and schedule. You pick the course content, length of training and instructional technique. Learn more about Private 1-on-1 Training
Contact us
Free Training with Cisco Learning Credits (CLC)
 | As an authorized Cisco Learning Partner, NetCom proudly accepts Cisco Learning Credits (CLC) for Cisco training and Cisco certification, including Cisco CCNA certification and CCENT certification. More information about Cisco Learning Credits Call 888.563.8266 for CLC details. |
|
|
|
Need course pricing?