A+ and Network+ Certification Training Package

About the A+ and Network+ Certification

A+ Certification (5 days)   

Course Objectives

• You will install, upgrade, repair, configure, optimize, troubleshoot, and perform preventative maintenance on basic personal computer hardware and operating systems.
• Identify the components of standard desktop personal computers.
• Identify fundamental components and functions of personal computer operating systems.
• Identify best practices followed by professional personal computer technicians.
• Install and configure computer components.
• Install and configure system components.
• Maintain and troubleshoot peripheral components.
• Troubleshoot system components.
• Install and configure operating systems.
• Maintain and troubleshoot installations of Microsoft Windows.
• Identify network technologies.
• Install and manage network connections.
• Support laptops and portable computing devices.
• Support printers and scanners.
• Identify personal computer security concepts.
• Support personal computer security.

Course Outline

• A+ Essentials Exam Topics-- Hardware (27% of CompTIA A+ Essentials exam)
  1. Categorize storage devices and backup media
  2. Explain motherboard components, types and features
  3. Classify power supplies types and characteristics
  4. Explain the purpose and characteristics of CPUs and their features
  5. Explain cooling methods and devices
  6. Compare and contrast memory types, characteristics and their purpose
  7. Distinguish between the different display devices and their characteristics
  8. Install and configure peripherals and input devices
  9. Summarize the function and types of adapter cards
  10. Install, configure and optimize laptop components and features
  11. Install and configure printers
• Troubleshooting, Repair and Maintenance (20% of CompTIA A+ Essentials exam)
  1. Given a scenario, explain the troubleshooting theory
  2. Given a scenario, explain and interpret common hardware and operating system symptoms and their causes
  3. Given a scenario, determine the troubleshooting methods and tools for printers
  4. Given a scenario, explain and interpret common laptop issues and determine the appropriate basic troubleshooting method
  5. Given a scenario, integrate common preventative maintenance techniques
• Operating Systems and Software (20% of CompTIA A+ Essentials exam)
  1. Compare and contrast the different Windows Operating Systems and their features
  2. Given a scenario, demonstrate proper use of user interfaces
  3. Explain the process and steps to install and configure the Windows OS
  4. Explain the basics of boot sequences, methods and startup utilities
• Networking (15% of CompTIA A+ Essentials exam)
  1. Summarize the basics of networking fundamentals, including technologies, devices and protocols
  2. Categorize network cables and connectors and their implementations
  3. Compare and contrast the different network types
• Security (8% of CompTIA A+ Essentials exam)
  1. Explain the basic principles of security concepts and technologies
  2. Summarize the following security features
• Operational Procedure (10% of CompTIA A+ Essentials exam)
  1. Outline the purpose of appropriate safety and environmental procedures and given a scenario apply them
  2. Given a scenario, demonstrate the appropriate use of communication skills and professionalism in the workplace
• A+ Practical Application Exam Topics-- Hardware (38% of CompTIA A+ Practical Application exam)
  1. Given a scenario, install, configure and maintain personal computer components
  2. Given a scenario, detect problems, troubleshoot and repair/replace personal computer components
  3. Given a scenario, install, configure, detect problems, troubleshoot and repair/replace laptop components
  4. Given a scenario, select and use the following tools
  5. Given a scenario, detect and resolve common printer issues
• Operating Systems (34% of CompTIA A+ Practical Application exam)
  1. Select the appropriate commands and options to troubleshoot and resolve problems
  2. Differentiate between Windows Operating System directory structures (Windows 2000, XP and Vista)
  3. Given a scenario, select and use system utilities / tools and evaluate the results
  4. Evaluate and resolve common issues
• Networking (15% of CompTIA A+ Practical Application exam)
  1. Troubleshoot client-side connectivity issues using appropriate tools
  2. Install and configure a small office home office (SOHO) network
• Security (13% of CompTIA A+ Practical Application exam)
  1. Given a scenario, prevent, troubleshoot and remove viruses and malware
  2. Implement security and troubleshoot common issues

Network+ Certification (5 days)   

Course Objectives

• Describe the purpose of networking protocols and networking in general
• Identify features of various network operating systems and the clients used to access them.
• Describe the OSI networking model and its relationship to networking components.
• Describe the network components relating to the Physical layer of the OSI model.
• Describe the function of the Data Link layer of the OSI model.
• Explain how data is transmitted over a network.
• Describe the function of the Network layer of the OSI model.
• Describe the function of the Transport layer of the OSI model.
• Describe the function of the Session layer of the OSI model.
• Explain the fundamental concepts of the TCP/IP protocol suite.
• Explain the use of TCP/IP addresses and subnets.
• Access and use a TCP/IP network.
• Describe the requirements for remote network access.
• Explain the need for and ways to implement network security and fault tolerance.
• Describe the types of information that need to be gathered prior to installing or updating a network operating system.
• Explain ways to monitor and manage a network.
• Describe a systematic approach for troubleshooting network problems.

Course Outline

• Basic Network Knowledge
  1. Network and Internetwork Concepts
  2. Network Topologies
  3. Networking Strategies
• Servers and Clients
  1. Network Operating System Basics
  2. Network Clients
  3. Directory Services
• Introduction to the OSI Model
  1. Introduction to the OSI Model
  2. Families of Protocols
• The Physical Media
  1. Data-transmission Media
  2. Unbounded Media
  3. Signaling
  4. Signal Transmissions
• The Data Link Layer
  1. Data Link Layer Considerations
  2. Media Access Control (MAC) and Logical Link Control (LLC)
  3. IEEE 802 Specifications
• Data Transmission
  1. Introduction to Network Connection Devices
  2. Network Adapters
  3. Putting Data on the Cable
  4. Network Topologies
  5. Bridges
• The Network Layer
  1. Addresses
  2. Internetwork Connection Devices
  3. Routers
• The Transport Layer
  1. Transport Layer Addressing Issues
  2. The Transport Layer Segmenting Process
  3. Transport Layer Connection Services
• The Session Layer
  1. Dialog Control Modes
  2. Managing the Session
• TCP/IP Fundamentals
  1. What is TCP/IP?
  2. The TCP/IP Protocol Suite
• IP Addressing, Subnetting and Supernetting
  1. IP Addressing
  2. Interior Gateway Protocols
  3. Introduction to Subnetting
  4. Supernetting
• Accessing and Using a TCP/IP Network
  1. Configuring Clients for TCP/IP Networks
  2. TCP/IP Suite Utilities
  3. Using TCP/IP Suite Utilities to Check Network Connectivity
• Remote Access Protocols
  1. Remote Access Protocols
  2. Examining Remote Connection Options
  3. Dial-up Networking
• Network Security and Fault Tolerance
  1. Security Models
  2. Password Security
  3. Data Encryption
  4. Firewalls and Proxy Servers
  5. System Fault Tolerance
  6. Backing Up Data
• Preparing for Network Installation
  1. Planning and Gathering Information
  2. Environmental Issues
  3. Networking Components and Connectors
  4. Compatibility Issues
• Maintaining the Network
  1. Network Documentation
  2. Backup Strategies
  3. Virus Protection
  4. Patches and other Software Updates
• Troubleshooting the Network
  1. Exploring Troubleshooting Models
  2. Identifying Troubleshooting Tools

Do you have the right background for A+ and Network+ Certification?

Benefit of taking A+ and Network+ Certification at NetCom

• Why Choose CompTIA Training at NetCom Learning?

  As a recognition for training excellence, NetCom Learning was chosen by Microsoft as the 2007 Worldwide Learning Solutions Partner of the year out of 1400 training companies.

  In addition, we have won numerous other training awards for quality and customer satisfaction by CompTIA, EC-Council and other vendors. We are simply passionate about learning and achieving the highest customer satisfaction in your learning experience!

  See the training value proposition below:

  Why CompTIA Training at NetCom? NetCom Information Technology is a proud member of the CompTIA Learning Alliance. NetCom is also a Gold level CompTIA Authorized Partner, one of the highest level of recognition as a CompTIA training provider. Make sure you invest in quality authorized training so your hard-earned money does not go to waste. It does make a difference! CompTIA Learning Alliance Value Proposition: CompTIA Learning Alliance Non-authorized Training Center Only CompTIA Certified Instructors are authorized to teach the class Not required, non qualified instructors can teach the class Required to use the CompTIA Approved Curriculum Do not have access to official approved curriculum Required to adhere to stringent CompTIA designated lab requirements Computer and lab equipment may not be up to requirements of course Required to provide testing service Not required, may need to take testing with an outside vendor Overall, a better quality training experience Substandard training experience Here are some important web links: Certifications Career Tracks Course Catalog (PDF Version) Course Listing by Vendor Sign up for Free Webinars Student Loan as low as $25 per month Recognition List What our students have to say Why NetCom? Locations Las Vegas Boot Camp Experience

• NetCom provides Authorized Training

  NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS), Cisco Learning Partner, CompTIA Platinum Partner, EC-Council Accredited Training Center, Adobe Authorized Training Center, Autodesk Authorized Training Center and many others. We are proud to offer the highest quality, authorized training solutions from our many partners for our customers.

  See our comprehensive list of partner authorizations.

• Award winning, world-class Instructors

  Amanda G. - Phenom in the IT industry, earned her first Microsoft certification at age 15. - B.B.A in Management along with numerous Cisco, Microsoft, and CompTIA certifications. - Database designer and network administrator background. Bio: Amanda is a phenom in the IT industry. The daughter of NetCom Learning Instructor and Subject Matter Expert, Michael Govinda, Amanda was a Microsoft Certified Systems Engineer at age 15 and began earning Cisco credentials at 17. She also holds a B.B.A in Management and worked as a database designer and network administrator in the IT department of a top New York City publishing firm. Amanda currently teaches CompTIA A+, Network+, and Security+, as well as Cisco CCNA and CCNA Voice courses at NetCom Learning, garnering much acclaim from her students who enjoy a close-to-perfect pass rate on their certification exams. Amanda is a certified trainer for Cisco and CompTIA, and holds numerous technical certifications including Cisco Certified Network Associate-Security, CCSI, CCNP, CCVP, MCSE, CompTIA A+, CompTIA Net+, and CompTIA Security+.

  Carmille A. - Highly-skilled in graphics and web software including Adobe CS3, CS4 & CS5 Photoshop, Dreamweaver, Illustrator, InDesign, Captivate, Acrobat and Quark; - Expert in Microsoft Office, including Excel, Word and PowerPoint. Licensed Application Instructor and Microsoft Certified Trainer since 2000. - Over 20 years of experience as Creative Director for multinational corporations such as McCann Erickson, Lintas, and Publicis. Bio: Carmille has been a Licensed Application Instructor and Microsoft Certified Trainer for years. She specializes in web development, business productivity and digital media applications such as SharePoint, Quark and the Adobe Creative Suite as well as numerous programming languages including XML, XHMTL, HTML and CSS. Carmille is passionate about educating and has a unique talent for making complex design and development principals seem "easy" to students from all levels of expertise. She currently teaches Adobe Graphic and Web Designer, Microsoft Office Specialist, SharePoint End User and the acclaimed Website Development Professional courses at NetCom Learning. Her 20+ years of experience as Creative Director for multinational corporations bring a special and innovative approach to her classes at NetCom Learning.

  Charles W. - Expert in Microsoft Office applications such as Excel, Word, PowerPoint, Outlook, Project, Visio, and Access as well as Adobe Graphic and Web Designer (InDesign, Acrobat, Photoshop, Illustrator, Dreamweaver and Flash Catalyst) - Holds an A.A.S in Graphic Design as well as various Awards and Affiliations, including MCT, MCP, MCAS, and Office 2007 Master. - Senior Lead Trainer for over 10 years. Bio: Charles is a Technical Trainer & Instructional Designer for over 10 years. He is a Microsoft Certified Trainer and dedicates himself to Microsoft Office applications such as Excel, Word, PowerPoint, Outlook, Project, Visio, and Access. He is also an Adobe specialist and holds a degree in Graphic Design. Charles is well known for his high evaluation scores, achieving 8.75 out of 9 on a regular basis, teaching in one-on-one, instructor-led, and web-based environments; one of the reasons for his high evaluation is his expertise in increasing personnel performance by developing and implementing programs constructed from the job task analysis process. Charles currently teaches Adobe Graphic and Web Designer, and Microsoft Office Specialist courses at NetCom Learning.

  David M. - Networking expert with several Cisco certifications, including CCENT, CCNA, CCDA, CCSI, and CCVP. - Has taught over 90 courses at NetCom Learning. - Average rating of 8.75 out of 9 on student evaluation reports. Bio: David has been in the Networking field for the past eleven years and holds several Cisco certifications. He has been an instructor since 2005 and has taught over 90 courses at NetCom Learning. David is an extremely enthusiastic trainer with a raw passion towards teaching and delivering Cisco information and takes great pride in his career as an instructor, which has lead him to develop and deliver the class in his own unique way � very professional and knowledgeable, yet pleasant and enjoyable. His classes have a high passing rate for students taking certification exams, and averages 8.75 out of 9 on evaluation reports.

  Emilio G. - Vastly experienced working within multinational environments and capable of connecting to different audiences - In-depth expertise in the implementation, troubleshooting and documentation of networks and security systems, with strong "hands on" technical knowledge of CISSP, CEH and CHFI. - Master of Science in Electronics Engineering, and holder of several technical certifications. - Highly-skilled in diverse fields ranging from Security, Computer Forensics, Networking, Routing Protocols, Programming, Databases and Applications to name a few. Bio: With over 25 years of technical experience, Emilio brings a dynamic set of skills supported by a Masters Degree in Electronics Engineering and on-the-field experience working in multinational environments. He also holds more than 12 Cisco, CompTIA, and Microsoft certifications. Although he is well versed and thorough in multiple technological fields, his technical forte lies in the security domain, specifically CISSP, CEH and CHFI. Emilio�s skills have evolved over time, studying closely and constantly staying well informed of the growing cyber threats. These are just some of the few reasons why Emilio brings to his classes more than just what's in the books.

  Enayat M. - Bachelors Degree in Mathematics and holder of several Cisco, CompTIA and Microsoft certifications. - Experienced instructor working in the field since 1999 and Subject Matter Expert at NetCom Learning since 2006. - Worked as Technical Support at Solomon Smith Barney/Citibank. Bio: Enayat Meer has a Bachelors Degree in Mathematics and holds numerous certifications such as A+, Network+, Security+, CCNA, MCT, and MCTS to name a few. He is an experienced trainer, and has served as an A+, NT4.0, Window 2000 and Windows 2003 instructor in a variety of New York schools since 1999. Since that time, he has also provided technical support at Solomon Smith Barney/Citibank in its private banking and global assets management group. Enayat has trained over 800 students at NetCom Learning. He has been a Subject Matter Expert at NetCom Learning since 2006 and his hands-on project expertise is an invaluable addition to NetCom Learning�s classroom instruction, helping to bring theoretical topics to life.

  Finnbarr M. - Masters Degree in Computer Science from Boston University along with several certifications. - Over 25 years of experience in the IT field and expert in Unix, GNU/Linux, and Oracle ecosystems. - More than 10 years working as a Software Engineer in multinational companies such as Hewlett-Packard. Bio: Finnbarr has both breadth and in-depth knowledge of Unix, GNU/Linux, and Oracle with 25+ years of experience in operating system internals development, system administration, application development and project management on a wide variety of hardware and software platforms. As a Software Engineer, he developed and managed numerous projects in multinational companies such as Hewlett-Packard. Finnbarr is a member of the Institute of Electrical and Electronic Engineers as well as a Moderator at unix.com. He is also a top Instructor and Subject Matter Expert at NetCom Learning and is well recognized by the students for his knowledge and his great teaching technique.

  Jeff F. - CompTIA Certified Technical Trainer (CTT+), and CompTIA Project+. - Won NetCom Learning "Instructor of the Year" Award in 2008 and 2009. - Over 20 years of Project Management experience in Fortune 500 financial firms. Bio: Jeff Furman is a highly experienced trainer, course developer, IT project manager and certified PMP with more than 20 years experience for Fortune 500 financial firms. His classes have helped numerous application developers learn new skills that have helped their companies as well as their careers. He has eight years of experience as a full-time technical trainer and has developed curriculum for New York Life Insurance Company, Prudential Securities, and New York University, where he developed and taught many widely-attended classes ranging from programming languages to development and testing tools. As an IT manager, Jeff has led application and system support teams, as well as Change Management groups and QA-testing teams. He also has written articles published in leading IT publications including ComputerWorld.

  Josh P. Josh comes to NetCom with more than 10 years of experience as a Networking Subject Matter Expert and CompTIA Certified Technical Trainer. Prior to joining us, Josh implemented successful enterprise technology solutions in Chicago, Las Vegas, Houston and New York, and taught advanced IT courses at the University of Nevada. Beyond the realm of networking, Josh is a digital design enthusiast and Apple Certified Professional; he leads an acclaimed workshop in Final Cut Pro and recently keynoted a series of widely viewed webcasts about the new Apple iPad. Josh's passion and skills are clearly evident in the classroom, and his A+ and Network+ boot camp students at NetCom enjoy industry high pass-rates - and top scores - on their CompTIA certification exams. NetCom his proud to have Josh on our roster of IT geniuses.

  Mark L. - Experience teaching beginner to advanced software engineering and development classes - Architectured NetCom Learning's Mobile Development Professional training package (Android & iPhone) - Acclaimed instructor at NetCom Learning, with evaluation score of 8.7 out of 9. Bio: Mark is an accomplished web and mobile development trainer and Subject Matter Expert. He has been teaching beginner to advanced software engineering and development classes since 2005. With an extensive background in corporate programming he easily understands the impact of new technologies and the knowledge developers need to succeed. Most recently Mark architectured NetCom Learning's Mobile Development Professional training package (Android & iPhone) to much critical acclaim. Mark's passion and aptitude for the subject matter is abundant, and clearly evident in his near-perfect post-class evaluation scores (8.7 out of 9) and praise from clients.

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• Actual Client Testimonials

  Jan 06 2012 My dreams are coming true each and every day. I love what I do and am proud that companies like IBM are investing in me. I am now the sole IT Field Installer for State Farm. I will be responsible for the entire installation process for the state of Hawaii. I even received my OWN Company issued cellular! I will wrap up training January 6th and head back to Hawaii on the 7th. Barry (Educational Consultant) all the training from NetCom Learning is paying off! I will continue to recommend others to NetCom and I will continue to seek training from NetCom. The right certification training can open doors and you must be patient. -M.Williams Course(s) Taken A+ and Network+ Certification Security+ Certification

  
  

  Dec 02 2011 Mr. Brown was very knowledgeable in A+. Answered everything in full and clear detail. All the staff were inviting and accommodating, I've never seen a staff as friendly as NetCom. This A+ course will be my stepping stone for future certifications. This class has motivated me by seeing classmates work hard, giving me the final push to get A+. - Irwin V. Course(s) Taken A+ and Network+ Certification

  
  

  Nov 21 2011 The instructor was helpful, funny, hard pressing and helped me immensely on getting my A+ certification. -Michael G. Course(s) Taken A+ and Network+ Certification - Boot Camp

  
  

  Oct 17 2011 Class was swell. Emilio was a very knowledgeable instructor, and I got a lot out of being in his class. -Kelli K. Course(s) Taken Security+ 2011 Certification - Boot Camp

  
  

  Oct 17 2011 The class went well. I liked the format of learning the material followed by doing the test prep questions on Thursday. The instructor (Emilio) was great I thought and really appeared to know the content. Most of the people in the class had absolutely no networking experience what-so-ever and Emilio took time to try to explain the fundamentals...even though it still might have been too much for them/us to wrap our heads around. Just the fact that everyone in the class passed (with most of them having NO previous networking experience) was a testament to Emilio's performance and the class material! -Glenn S. Course(s) Taken Security+ 2011 Certification - Boot Camp

  
  

  Oct 17 2011 Emilio is a fantastic instructor. He was able to dynamically inject personal examples of situations he encountered directly relating to the material covered. These examples greatly enhanced the understanding of all of us students. Most of us he instructed are not system administrators, IT specialists or network security specialists. Emilio presented the material in a way that all of understood and comprehended. I cannot say enough about Emilio, he is responsible for all us achieving a passing score on the certification exam. -Jeremy P. Course(s) Taken Security+ 2011 Certification - Boot Camp

  
  

  Oct 14 2011 Excellent attention to detail outstanding results for students in the class. Shared knowledge and experience which was valued by all students. A confident instructor that is dedicated to the job, ensuring students are well trained. INSTRUCTOR OF THE YEAR!! -Ricky J. Course(s) Taken A+ and Network+ Certification

  
  

  Oct 14 2011 I think Amanda is a great teacher and it was great having this class. Course(s) Taken A+ and Network+ Certification

  
  
• Awards won by NetCom

  NetCom Learning is an award winning, customer focused company. We are simply Passionate About Learning!

  See our list of awards.

• Specialized Boot Camp Training

  This training is also available as a boot camp. NetCom is world famous for delivering specialized boot camp training to our clients.

  For answers to questions regarding our boot camp training delivery format, please refer to our Boot Camp FAQ section.

Next Step, how do I attend the A+ and Network+ Certification?

Call us toll-free at 1-888-563-8266 FREE Training Inquiry form Website Live Chat Contact us via Email: info@netcomlearning.com