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Home > Vendors > Microsoft - Technical > Microsoft Windows 7 > MCTS and MCITP: Windows 7 Configuration and Desktop Support Technician - Boot Camp

MCTS and MCITP: Windows 7 Configuration and Desktop Support Technician - Boot Camp Training Package

About the MCTS and MCITP: Windows 7 Configuration and Desktop Support Technician - Boot Camp

This course combines MCTS and MCITP Windows 7 certifications.

MCTS: Windows 7 Configuration is for IT professionals who want to demonstrate their technical expertise in the functions and features of Windows 7 and to troubleshoot network-connectivity and applications issues.

MCITP Windows 7 Configuration is for IT professionals who want to demonstrate their job-role skills in one of two areas: Enterprise Desktop Support Technician 7, which validates technical skills and the ability to operate effectively in a support center; and Enterprise Desktop Administrator 7, which validates skills for deploying operating systems and desktop applications and for managing the client life cycle.

Once you pass exam 70-685: Pro: Windows 7, Enterprise Desktop Support Technician, you automatically receive your MCSA: Windows 7 certification.

This training combines and covers materials from the following courses:
6292: Installing and Configuring Windows 7 Client Boot Camp (2 days)    More on this course...
  • Perform a clean installation of Windows 7, upgrade to Windows 7, and migrate user-related data and settings from an earlier version of Windows.
  • Configure disks, partitions, volumes, and device drivers to enable a Windows 7 client computer.
  • Configure file access and printers on a Windows 7 client computer.
  • Configure network connectivity on a Windows 7 client computer.
  • Configure wireless network connectivity on a Windows 7 client computer.
  • Secure Windows 7 client desktop computers.
  • Optimize and maintain the performance and reliability of a Windows 7 client computer.
  • Configure mobile computing and remote access settings for a Windows 7 client computer.
  • Installing, Upgrading, and Migrating to Windows 7
    1. Preparing to Install Windows 7
    2. Performing a Clean Installation of Windows 7
    3. Upgrading and Migrating to Windows 7
    4. Performing Image-based Installation of Windows 7
    5. Configuring Application Compatibility
  • Configuring Disks and Device Drivers
    1. Partitioning Disks in Windows 7
    2. Managing Disk Volumes
    3. Maintaining Disks in Windows 7
    4. Installing and Configuring Device Drivers
  • Configuring File Access and Printers on Windows 7 Client Computers
    1. Overview of Authentication and Authorization
    2. Managing File Access in Windows 7
    3. Managing Shared Folders
    4. Configuring File Compression
    5. Managing Printing
  • Configuring Network Connectivity
    1. Configuring IPv4 Network Connectivity
    2. Configuring IPv6 Network Connectivity
    3. Implementing Automatic IP Address Allocation
    4. Overview of Name Resolution
    5. Troubleshooting Network Issues
  • Configuring Wireless Network Connections
    1. Overview of Wireless Networks
    2. Configuring a Wireless Network
  • Securing Windows 7 Desktops
    1. Overview of Security Management in Windows 7
    2. Securing a Windows 7 Client Computer by Using Local Security Policy Settings
    3. Securing Data by Using EFS and BitLocker
    4. Configuring Application Restrictions
    5. Configuring User Account Control
    6. Configuring Windows Firewall
    7. Configuring Security Settings in Internet Explorer 8
    8. Configuring Windows Defender
  • Optimizing and Maintaining Windows 7 Client Computers
    1. Maintaining Performance by Using the Windows 7 Performance Tools
    2. Maintaining Reliability by Using the Windows 7 Diagnostic Tools
    3. Backing Up and Restoring Data by Using Windows Backup
    4. Restoring a Windows 7 System by Using System Restore Points
    5. Configuring Windows Update
  • Configuring Mobile Computing and Remote Access in Windows 7
    1. Configuring Mobile Computer and Device Settings
    2. Configuring Remote Desktop and Remote Assistance for Remote Access
    3. Configuring DirectAccess for Remote Access
    4. Configuring BranchCache for Remote Access
6293: Troubleshooting and Supporting Windows 7 in the Enterprise Boot Camp (3 days)    More on this course...
  • Describe the processes of establishing and using a troubleshooting methodology, and define the EDST job role and responsibilities.
  • Troubleshoot startup issues on a Windows 7 computer.
  • Troubleshoot client-configuration failures and Group Policy object (GPO) application issues.
  • Troubleshoot hardware device, device driver, and performance issues.
  • Troubleshoot network connectivity issues.
  • Troubleshoot remote connectivity issues.
  • Troubleshoot logon and resource access issues.
  • Troubleshoot security system issues, such as Encrypting File Systems (EFS) BitLocker Drive Encryption, and file permissions.
  • Troubleshoot operating system and applications issues.
  • Module 1: Implementing a Troubleshooting Methodology
    1. Introduction to the EDST Job Role
    2. Overview of Troubleshooting Steps
  • Module 2: Troubleshooting Startup Issues
    1. Overview of the Windows 7 Recovery Environment
    2. Configuring and Troubleshooting Startup Settings
    3. Troubleshooting Operating System Services Issues
  • Module 3: Using Group Policy to Centralize Configuration
    1. Overview of Group Policy Application
    2. Resolving Client Configuration Failures and GPO Application Issues
  • Module 4: Troubleshooting Hardware Device, Device Driver, and Performance Issues
    1. Overview of Hardware Troubleshooting
    2. Troubleshooting Physical Failures
    3. Monitoring Reliability and Performance
    4. Configuring Performance Options in Windows 7
    5. Troubleshooting Device Driver Failures
  • Module 5: Troubleshooting Network Connectivity Issues
    1. Determining Network Settings
    2. Troubleshooting Network Connectivity Issues
  • Module 6: Troubleshooting Remote Connectivity Issues
    1. Troubleshooting VPN Connectivity Issues
    2. Using Remote Desktop
    3. Troubleshooting User Issues by Using Remote Assistance
    4. Troubleshooting NAP Issues
    5. Troubleshooting DirectAccess Issues
  • Module 7: Troubleshooting Logon and Resource Access Issues
    1. Troubleshooting User Logon Issues
    2. Troubleshooting User Profile Issues
    3. Troubleshooting File Access Issues
    4. Troubleshooting File Permissions Issues
    5. Troubleshooting Printer Access Issues
  • Module 8: Troubleshooting Security Issues
    1. Recovering Files Encrypted by EFS
    2. Recovering BitLocker-Protected Drives
    3. Troubleshooting Internet Explorer and Content Access Issues
  • Module 9: Troubleshooting Operating System and Application Issues
    1. Troubleshooting Application Installation Issues
    2. Troubleshooting Application Operations Issues
    3. Applying Application and Windows Updates
This training prepares students for the following exams:
  • 70-680 : TS: Windows 7 Configuring
  • 70-685 : Pro: Windows 7, Enterprise Desktop Support Technician

Why You Should Take the MCTS and MCITP: Windows 7 Configuration and Desktop Support Technician - Boot Camp

Benefits of Certification

For IT professionals, certification is a third party validation of your skills, that helps distinguish you from your peers. Beyond demonstrating a level of competency and proficiency, certification proves that you are committed to your cause and that you've invested the time and money to prove it. Holding a certification also makes you a more valuable employee, and often results in raises, promotions, and a better career.

For organizations, certifications identify the credentials that can be used to hire the right employee. Having certified employees also increases sales for the organization by proving to prospective clients that the organization has the skills to support its claims.

For the ultimate and complete, all inclusive learning experience, please see our Las Vegas Boot Camp Experience.

Discover Our Vegas Boot Camp experience

What's Included
  • Instructor-led Training -- Learn from an expert Microsoft Certified Trainer (MCT). Our expert instructors are themselves certified in the technologies they teach and have years of experience in the real world as well as in teaching. A large majority of our instructors are part-time consultants and provide solutions to a wide variety of companies.
  • High Quality Courseware -- Learn using the best courseware -- directly from Microsoft. We use official Microsoft curriculum for our training.
  • All inclusive, no hassle pricing -- The Boot Camps offer an all inclusive package that helps you learn and understand the concepts, prepare for and take the exams. You focus on learning, while we take care of other details. Please ask us for details on location specific amenities.
  • Test Vouchers -- The boot camp includes two test vouchers (70-680 & 70-685), at no additional cost.
  • Certification Attainment Policy (CAP) -- We are confident of the quality of our boot camp. Please see our CAP section below for details.
  • Refreshments -- Snacks, freshly-brewed coffee, tea and water are available throughout the day at the training site. Our training facilities are located within walking distance of several eateries and restaurants, offering students the opportunity to satisfy their own tastes and dietary requirements. Click here for all of our Las Vegas amenities.
  • Skills Assessment -- The only boot camp that makes sure all the students have the correct prerequisites.
  • Five days of complete-immersion and distraction-free training -- Includes 50 hours of lectures, hands on labs, topic reviews, test preparation and testing.
  • Testing at Training Site -- Convenience is the key. You don't have to find and schedule your test with an authorized testing center. NetCom is an authorized testing center and you can take the test as soon as you are ready. This feature may not be available at all locations. Please confirm with us if the location you selected has testing available.
  • Travel Package Assistance (Hotel and/or Air) -- NetCom offers a travel package featuring round trip airfare to Las Vegas and deluxe accommodations at the Desert Rose, where our state-of-the-art, custom built classrooms are located.
  • Click here for additional information on NetCom's Las Vegas Boot Camp Experience

Do you have the right background for MCTS and MCITP: Windows 7 Configuration and Desktop Support Technician - Boot Camp?

Skills Assessment

We ensure your success by asking all students to take a FREE Skill Assessment test. These short, instructor-written tests are an objective measure of your current skills that help us determine whether or not you will be able to meet your goals by attending this course at your current skill level. If we determine that you need additional preparation or training in order to gain the most value from this course, we will tell you so right away. We will also recommend cost-effective solutions that you can use to get ready for the course.

Our required skill-assessments ensure that:

  1. All students in the class are at a comparable skill level, so the class can run smoothly without beginners slowing down the class for everyone else.
  2. NetCom students enjoy one of the industry's highest success rates, and pass rates when a certification exam is involved.
  3. We stay committed to providing you real value. Again, your success is paramount; we will register you only if you have the skills to succeed.

This assessment is for your benefit and best taken without any preparation or reference materials, so your skills can be objectively measured.

Take your FREE Skill Assessment test now.

Target Audience
The primary audience for this course is the Enterprise Desktop Support Technician (EDST) providing Tier 2 support. The secondary audience for this course is the Desktop Support Technician (DST) in an Upper MORG Organization.

Benefit of taking MCTS and MCITP: Windows 7 Configuration and Desktop Support Technician - Boot Camp at NetCom

  • Why Choose Microsoft - Technical Training at NetCom Learning?

    As a recognition for training excellence, NetCom Learning was chosen by Microsoft as the 2007 Worldwide Learning Solutions Partner of the year out of 1400 training companies.

    In addition, we have won numerous other training awards for quality and customer satisfaction by CompTIA, EC-Council and other vendors. We are simply passionate about learning and achieving the highest customer satisfaction in your learning experience!

    See the training value proposition below:

    Why Microsoft - Technical Training at NetCom?

    NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS). CPLS is the premier training channel and delivery mechanism for Microsoft training content. NetCom was honored by Microsoft as the 2007 Worldwide Partner of the Year for Learning Solutions. Selected as the Number One CPLS from over 1400 worldwide CPLSs, Microsoft recognized our commitment and ability to deliver high-quality learning services using a consultative engagement model.

    Microsoft Certified Partner for Learning Solutions Value Proposition:
    Microsoft Certified Partner for Learning Solutions Non-authorized Training Center
    Only MCT (Microsoft Certified Trainers) are authorized to teach the class Non MCT can teach the course
    Taught using Microsoft Authorized Courseware (MOC), includes free evaluation software and online training Do not have access to official courseware
    Partners adhere to stringent Microsoft designated lab requirements Computer and lab equipment may not be up to requirements of course
    Successful candidates are awarded Certificate of Completion directly from Microsoft for most of the courses Not authorized to issue Certificate of Completion
    Software Assurance Vouchers can only be redeemed at a CPLS Cannot redeem Software Assurance Vouchers from Microsoft
    Overall, a better quality training experience Substandard training experience

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  • NetCom provides Authorized Training

    NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS), Cisco Learning Partner, CompTIA Platinum Partner, EC-Council Accredited Training Center, Adobe Authorized Training Center, Autodesk Authorized Training Center and many others. We are proud to offer the highest quality, authorized training solutions from our many partners for our customers.

    See our comprehensive list of partner authorizations.

  • Award winning, world-class Instructors
    Carmille A.
    - Highly-skilled in graphics and web software including Adobe CS3, CS4 & CS5 Photoshop, Dreamweaver, Illustrator, InDesign, Captivate, Acrobat and Quark;
    - Expert in Microsoft Office, including Excel, Word and PowerPoint. Licensed Application Instructor and Microsoft Certified Trainer since 2000.
    - Over 20 years of experience as Creative Director for multinational corporations such as McCann Erickson, Lintas, and Publicis.

    Bio:

    Carmille has been a Licensed Application Instructor and Microsoft Certified Trainer for years. She specializes in web development, business productivity and digital media applications such as SharePoint, Quark and the Adobe Creative Suite as well as numerous programming languages including XML, XHMTL, HTML and CSS.

    Carmille is passionate about educating and has a unique talent for making complex design and development principals seem "easy" to students from all levels of expertise. She currently teaches Adobe Graphic and Web Designer, Microsoft Office Specialist, SharePoint End User and the acclaimed Website Development Professional courses at NetCom Learning. Her 20+ years of experience as Creative Director for multinational corporations bring a special and innovative approach to her classes at NetCom Learning.

    Charles W.
    - Expert in Microsoft Office applications such as Excel, Word, PowerPoint, Outlook, Project, Visio, and Access as well as Adobe Graphic and Web Designer (InDesign, Acrobat, Photoshop, Illustrator, Dreamweaver and Flash Catalyst)
    - Holds an A.A.S in Graphic Design as well as various Awards and Affiliations, including MCT, MCP, MCAS, and Office 2007 Master.
    - Senior Lead Trainer for over 10 years.

    Bio:

    Charles is a Technical Trainer & Instructional Designer for over 10 years. He is a Microsoft Certified Trainer and dedicates himself to Microsoft Office applications such as Excel, Word, PowerPoint, Outlook, Project, Visio, and Access. He is also an Adobe specialist and holds a degree in Graphic Design.

    Charles is well known for his high evaluation scores, achieving 8.75 out of 9 on a regular basis, teaching in one-on-one, instructor-led, and web-based environments; one of the reasons for his high evaluation is his expertise in increasing personnel performance by developing and implementing programs constructed from the job task analysis process. Charles currently teaches Adobe Graphic and Web Designer, and Microsoft Office Specialist courses at NetCom Learning.
    Emilio G.
    - Vastly experienced working within multinational environments and capable of connecting to different audiences
    - In-depth expertise in the implementation, troubleshooting and documentation of networks and security systems, with strong "hands on" technical knowledge of CISSP, CEH and CHFI.
    - Master of Science in Electronics Engineering, and holder of several technical certifications.
    - Highly-skilled in diverse fields ranging from Security, Computer Forensics, Networking, Routing Protocols, Programming, Databases and Applications to name a few.

    Bio:

    With over 25 years of technical experience, Emilio brings a dynamic set of skills supported by a Masters Degree in Electronics Engineering and on-the-field experience working in multinational environments. He also holds more than 12 Cisco, CompTIA, and Microsoft certifications. Although he is well versed and thorough in multiple technological fields, his technical forte lies in the security domain, specifically CISSP, CEH and CHFI.

    Emilio�s skills have evolved over time, studying closely and constantly staying well informed of the growing cyber threats. These are just some of the few reasons why Emilio brings to his classes more than just what's in the books.
    Enayat M.
    - Bachelors Degree in Mathematics and holder of several Cisco, CompTIA and Microsoft certifications.
    - Experienced instructor working in the field since 1999 and Subject Matter Expert at NetCom Learning since 2006.
    - Worked as Technical Support at Solomon Smith Barney/Citibank.

    Bio:

    Enayat Meer has a Bachelors Degree in Mathematics and holds numerous certifications such as A+, Network+, Security+, CCNA, MCT, and MCTS to name a few. He is an experienced trainer, and has served as an A+, NT4.0, Window 2000 and Windows 2003 instructor in a variety of New York schools since 1999. Since that time, he has also provided technical support at Solomon Smith Barney/Citibank in its private banking and global assets management group.

    Enayat has trained over 800 students at NetCom Learning. He has been a Subject Matter Expert at NetCom Learning since 2006 and his hands-on project expertise is an invaluable addition to NetCom Learning�s classroom instruction, helping to bring theoretical topics to life.
    Erick P.
    - In-depth experience in all phases of project lifecycle: requirements gathering, specifications, development and team management, testing, end user training, and maintenance in addition to .NET, ASP, ADO, SQL, JavaScript, and SharePoint.
    - Developed the first online multimedia training content system to Harvard University as well as multiple online multimedia projects for the North Carolina State Government.
    - Highly rated instructor averaging 8.7 out of 9 on evaluation reports.

    Bio:

    Erick has been training business and IT professionals since 1989, when he developed and introduced the first online multimedia training content system to Harvard University. Since then he has honed his business, programming, and database skills providing highly customized software solutions and education programs for multiple clients such as North Carolina State Government, Cisco, IBM, and Time Warner Cable.

    Erick's teaching prowess and real-world experience leading a team of software application developers make him a top Instructor and Subject Matter Expert at NetCom Learning, where he averages 8.7 out of 9 on evaluation reports.
    Ignacio J.
    - Designs and architects Microsoft IT solutions since the early 1990s.
    - Hands-on experience in multiple Microsoft Dynamics products including CRM, GP, SL, AX and NAV since 2004.
    - Taught over 250 courses at NetCom Learning.

    Bio:

    Ignacio is a Senior Solutions Architect, Civil Engineer and Certified Expert Trainer. He has been designing and architecting Microsoft IT solutions since the early 1990s, and has extensive experience developing scalable and high performance integration solutions. In 2004, Ignacio expanded into business management and accounting software as well, where he gained hands-on experience in many Microsoft Dynamics products including CRM, GP, SL, AX and NAV.

    Ignacio holds a library of industry-wide certifications from Microsoft and other leading IT vendors. He has taught over 250 courses at NetCom Learning and is revered by students for his wide-ranging IT expertise.
    J Tom K.
    - Software Developer and sought-after Microsoft Certified Trainer (MCT) with over 30 years of hands-on experience.
    - Expert in Microsoft technologies: .NET Framework, C#, VB .NET, ASP .NET, XML Web Services, ADO .NET, SQL Server, SharePoint Portal Server, Content Management Server, Commerce Server, BizTalk, MSMQ, COM+, COM Migration to .NET and PocketPC development.
    - Extremely knowledgeable and rated as excellent by NetCom Learning students.


    Bio:

    Tom Kinser is an accomplished Software Developer and sought-after Microsoft Certified Trainer (MCT). Tom is also an expert in successfully designing software, managing and training programmers for over 30 years.

    Tom specializes in helping businesses, enterprises, and government agencies apply current technologies to solve their unique business problems. He accomplishes this via hands-on training in cutting-edge programming and database design techniques. Tom consistently delivers successful training engagements in both classroom and live-online settings and is rated as excellent by NetCom Learning students.
    Jayson F.
    - Over 32 years of experience as well as 18 certifications, including Cisco, CompTIA, and Microsoft.
    - Strong background, with web development & design of infrastructure for companies such as AT&T, Sports Illustrated, and Toys R Us.
    - Specialist in applying process and finding solutions to solve them in addition to training people in the skills to manage the process and meet goals.

    Bio:

    Jayson is a talented and valued Microsoft Certified Trainer (MCT) with over 32 years of IT experience. Along with web development & design of infrastructure for companies such as AT&T, Sports Illustrated, and Toys R Us, he holds several IT certifications. He is a CCDA, CCNA, Security+ certified, MCDBA, and MCSE to name a few.

    Jayson's focus is on finding solutions to problems and applying process to solve them. He instructs professionals in the skills to manage the process and meet goals, which makes him a respected trainer at NetCom Learning.
    Mark L.
    - Experience teaching beginner to advanced software engineering and development classes
    - Architectured NetCom Learning's Mobile Development Professional training package (Android & iPhone)
    - Acclaimed instructor at NetCom Learning, with evaluation score of 8.7 out of 9.

    Bio:

    Mark is an accomplished web and mobile development trainer and Subject Matter Expert. He has been teaching beginner to advanced software engineering and development classes since 2005. With an extensive background in corporate programming he easily understands the impact of new technologies and the knowledge developers need to succeed.

    Most recently Mark architectured NetCom Learning's Mobile Development Professional training package (Android & iPhone) to much critical acclaim. Mark's passion and aptitude for the subject matter is abundant, and clearly evident in his near-perfect post-class evaluation scores (8.7 out of 9) and praise from clients.
    Michael G.
    - Over 22 years of professional experience in the IT field, including more than a decade as a Certified Trainer.
    - An expert in Cisco's Routing, Switching, Security, Voice and Wireless areas, as well as select Microsoft, Novell, CompTIA, Sun and CWNP courses.
    - High-skilled and acclaimed instructor. Has trained over 900 students at Netcom Learning.

    Bio:

    Michael has over 22 years of professional experience in the IT field, including more than a decade as a Certified Trainer. An expert in Cisco's Routing, Switching, Security, Voice and Wireless areas, Michael also teaches select Microsoft, Novell, CompTIA, Sun and CWNP courses.

    Michael's dedication and passion for teaching is unmatched. He has trained over 900 students at Netcom Learning since 2006 and his evaluation scores average 8.7 out of 9.
  • Actual Client Testimonials
    Jun 12 2013
    The two instructor I've had so far have had a variety of experiences. Those they shared have shown what else I might need to study to attain my desired position.

    - Steve J.
    Course(s) Taken

    Jun 12 2013
    NetCom Learning provides training at a great cost!

    - Jackson C.
    Course(s) Taken

    Jun 12 2013
    Good instructor! And covered relevant material!

    - Jody T.
    Course(s) Taken

    Jun 12 2013
    Instructor was very good - could ask a lot of questions. The labs and the materials are very good. I think the cost is very reasonable and well spent.

    - Barbara B.
    Course(s) Taken

    Jun 12 2013
    I would recommend NetCom Learning because of the in class instructor. Having the hotel accommodations & training center at the same location is great.

    - Mike T.
    Course(s) Taken

    Jun 11 2013
    Knowledge is made available!

    - Jackson C.
    Course(s) Taken

    Jun 07 2013
    I liked the accessibility of our account manager - Brian Smith. He handled any issues we encountered with expediency especially when they were beyond his control. I was impressed by the organization and how everything went smoothly.

    - Curtis H.
    Course(s) Taken

    Jun 07 2013
    Richard Brown made the class interesting.

    - Jackson C.
    Course(s) Taken

  • Real world Client Case Studies

    Great Plains training & certification
    Published On: 14 April 2008
    Customer: Washington State Penitentiary
    Location: Walla Walla, WA, US
    Industry: State & Local Government
     
    The Department of Corrections, Washington State in collaboration with its criminal justice partners, contributes to staff and community safety and hold offenders accountable through administration of criminal sanctions and effective re-entry programs. The Department of Corrections is responsible for administering adult corrections programs operated by the State of Washington. This includes state correctional institutions and programs for offenders supervised in the community.
     
    Business Needs: The Department of Corrections IT networking department used Microsoft Dynamics GP integrated with Microsoft SQL Server as an accounting solution to automate their processes. But their employees were not trained in GP so they outsourced the maintenance to the Partner from whom they bought the software. The Partner had initially configured and implemented the software for them, but was now also responsible for regular maintenance. However, the Department of Corrections wanted to reduce the costs of outsourcing by getting their own employee trained on GP. They decided to get six people trained and NetCom sold them the value of getting the master certification for installation and configuration, financials, inventory and order processing for their team.
     
    Solution: NetCom created a custom training plan for them to satisfy all their needs. NetCom provided them with fifteen days of onsite training. The training prepared them for SQL server elective to get master certification in GP 9. The training solution included modules from Financial, Installation, Configuration, Inventory and order processing along with SQL Server training. NetCom provided them with exam vouchers, books and custom certification preparation they need for the training.The six students trained were the ones responsible for the Department of Corrections networks for the entire state of Washington. Instead of continuing to hire experts to administer and maintain their system, they invested in education to raise their own in house GP experts.
     
    Training: Courses Taken
    2072: Microsoft SQL Server 2000 System Administration
    8505: Installation and Configuration in Microsoft Dynamics GP 9.0
    8508: Receivables Management I in Microsoft Dynamics GP 9.0
    8509: Payables Management I in Microsoft Dynamics GP 9.0
    8510: Bank Reconciliation I in Microsoft Dynamics GP 9.0
    8511: Fixed Assets I in Microsoft Dynamics GP 9.0
    8512: Inventory in Microsoft Dynamics GP 9.0
    8513: Purchase Order Processing in Microsoft Dynamics GP 9.0
    8514: Sales Order Processing in Microsoft Dynamics GP 9.0
    8506+8507: Foundation I and General Ledger I in Microsoft Dynamic GP 9.0 - Accelerated Version

    Packages Purchased
    MCDBA: Microsoft Certified Database Administrator (Core)
    Microsoft Dynamics GP 9.0 - Installation and Configuration
    Microsoft Dynamics GP 9.0 - Financials - Accelerated
    Microsoft Dynamics GP 9.0 - Inventory and Order Processing
     
    Benefits: The training helped improved their productivity. They cut down their costs significantly by implementing the software in-house rather than outsourcing. Microsoft Dynamics GP integrated with Microsoft SQL Server training from NetCom helped them deliver on a long-term vision of community safety by installing and configuring their financials by inventory and order processing.

    SQL Server 2012 Training
    Published On: 25 October 2012
    Customer: Steve Simon
    Location: New York, NY, US
     
    Business Needs: Steve is an experienced IT consultant particularly in the area of SQL DBA and programming, but had not had the time to keep up with the latest advancements in his field. His business had lost large contracts due to his lack of knowledge of delivering SQL business intelligence reports. He needs to update his skill set so that he can offer the latest in SQL capabilities to increase sales for his business.
     
    Solution: A NetCom Learning educational consultant sent Steve a link about upcoming SQL courses at NetCom Learning. The recommendation was for a Boot camp or Learning Package that offered intensive Microsoft SQL Server 2012 training and three different courses under one umbrella including Querying SQL, Administering SQL Databases, and Implementing a Data Warehouse using SQL Server.

    Download and view Case Study in PDF format

     
    Training: Courses Taken
    10774: Querying Microsoft SQL Server 2012
    10775: Administering Microsoft SQL Server 2012 Databases
    10777: Implementing a Data Warehouse with Microsoft SQL Server 2012

    Packages Purchased
    MCSA: SQL Server 2012
     
    Benefits: The SQL training is allowing Steve to better serve his existing customers and gives him the skill sets he needs in order to win SQL contracts based on being able to deliver business intelligence reporting capabilities. He has decided he needs to study the material and use it in the field before sitting for his certification exam in SQL, but he feels the training was very helpful in learning the material. I was able to learn technology, face to face, from experts in their fields, Steve said. He was also grateful for the information he received about the class, saying that the link to the website was just the training he needed and wanted. Steve will also be taking additional coursework in SQL at NetCom Learning to continue to keep his skills current.

    USS-POSCO - Microsoft .NET 2.0 Development
    Published On: 18 November 2009
    Customer: USS-POSCO Industries
    Location: Pittsburgh, PA, US
    Industry: Metals & Mining::Steel Production
     
    The USS-POSCO steel finishing plant is owned and operated by USS-POSCO Industries (UPI), a joint venture company established by U. S. Steel Corporation and POSCO, of the Republic of Korea.

    The first Pittsburgh steel facility opened in 1910 as a 60-man foundry under the name Columbia Steel. Consisting of one building and a single 150-ton open hearth, the plant furnished steel castings for the dredging, lumber and shipping industries.

    Today, UPI manufactures cold rolled, galvanized and tin mill products from hot rolled steel. With the support of nearly 1,000 hourly and salaried employees, UPI ships steel daily to more than 150 customers, primarily in the thirteen western states.

     
    Business Needs: The need arose when [USS-POSCO] management decided to purchase a third party software package for HR & Payroll. As a traditional IBM Mainframe COBOL and Java shop, they needed to ensure that the new applications would integrate seamlessly with the existing legacy and Java applications. The new software was developed in the Microsoft .NET 3.5 platform, and at the time of purchase they had no formal training in Microsoft Development Tools and Platforms.

    USS-POSCO looked around for public courses and found that either there were no suitable courses available or those that were offered publicly conflicted with their work schedules.

     
    Solution: NetCom quickly delivered a complete private training solution to USS-POSCO's doorstep in Pittsburgh, PA.

    "NetCom's solution was perfect from the quality of the courseware, delivery and timely schedule stand point. After an initial consultation with a NetCom representative, we were able to understand each other and quickly came up with a plan of execution for customized courses in a very tight schedule. As all the students were experienced programmers, we wanted our training to be concise and compact. After further discussions with the potential trainers and consultants, a course detail was drawn up, and we had a chance to review the course outline before approving it. The training courses were conducted on site and our employees were happy not having to travel. The all inclusive cost was just right. We are happy to say that the training course was delivered by a well experienced and competent instructor."

    - Liung Ling, Senior Programmer, USS-POSCO

    Download and view Case Study in PDF format

     
    Training: Courses Taken
    2124: Programming with C#
    2956: Core Foundations of Microsoft .NET 2.0 Development

    Packages Purchased
    MCSD: Microsoft Certified Solution Developer (C#.Net Track)
    MCTS: .NET 3.5 ADO.NET and ASP.NET Application
     
    Benefits:
  • USS-POSCO was able to gain the necessary skills to complement their programming knowledge and facilitate a successful transition into the Microsoft Development Tools and .NET platforms.
  • NetCom was able to service the needs of USS-POSCO within their tight schedule, by condensing a great deal of knowledge into 4 days of intensive, customized training. Because the students were experienced programmers they were able to dictate and thrive in this fast pace.
  • NetCom provided an experienced instructor and shipped all authorized course materials to USS-POSCO. Since the employees did not have to travel, there was minimal down-time and maximum Return on Investment.

    "After four very intense days of learning, we feel that we have gained a great deal. Thank you."

    - Liung Ling, Senior Programmer, USS-POSCO


  • Providing certification training for QWEST
    Published On: 14 April 2008
    Customer: CenturyLink
    Location: Denver, CO, US
     
    CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services market by technology industry analyst firms. The company is a global leader in cloud infrastructure and hosted IT solutions for enterprise customers. CenturyLink provides data, voice and managed services in local, national and select international markets through its high-quality advanced fiber-optic network and multiple data centers for businesses and consumers. The company also offers advanced entertainment services under the CenturyLinkâ?¢ Prismâ?¢ TV and DIRECTV brands. Headquartered in Monroe, La., CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America's largest corporations. QWest was acquired by CenturyLink
     
    Business Needs: Qwest was looking to expand its operations and needed key in-house IT expertise to scale its operations. Their technicians needed to gain systems engineer skills to achieve this.
     
    Solution: NetCom create a custom class for Qwest and provided certification training to two groups of eight students each. Each group went through six weeks of training focused on MCSE training and certification. Qwest flew in the students from national locations to a central training facility.
     
    Training: Courses Taken
    2272: Implementing and Supporting Microsoft Windows XP Professional
    2285: Installing, Configuring, and Administering Microsoft Windows XP Professional
    Consulting Service

    Packages Purchased
    MCSA, MCSE 2003, Windows XP - Accelerated
    Microsoft Windows XP
    Consulting Service
     
    Benefits: The training went very well and Qwest was very satisfied with NetCom's certification training approach. They were able to connect better with their customers by earning the MCSE certifications as their customers actually value Qwest more with the MCSE credentials. The MCSE certification for Windows 2003 helped them significantly to go beyond providing the basic skills to show the specialized real-world capability to their customers and made their growth process easier.NetCom is also working on providing similar training to one more group, followed by Upgrade to Server 2008 training to two more groups.

    MCTS SQL Server 2008 & Company Wide Cost Savings
    Published On: 13 September 2012
    Customer: Jim Stanton
    Location: Las Vegas, NV
     
    Business Needs: Jim Stanton an IT professional has been using SQL Server 2008 in the IT department of a local water district for approximately three years. The organization upgraded the software but was unable to budget for staff training at the time of the upgrade. Jim is self taught in the basics of SQL Server 2008. Jim believes he is not using the software to its potential and has had to rely on the software vendor for assistance in doing his job, which is costing the organization additional expense. Customer needs include both the water district and its employee, Jim Stanton needs the training in SQL Server 2008 and MCTS SQL Server 2008 to do his job and advance his career. The water district needs its employees to be correctly trained in the software they had purchased and implemented to take advantage of the software upgrade, improve company efficiency and reduce budget costs by eliminating the need for costly vendor assistance.
     
    Solution: Company budget eventually allowed for individual software training. An educational consultant at NetCom Learning provided a recommendation to Jim Stanton for the Las Vegas Boot Camp in SQL Server 2008. The Las Vegas Boot Camp provides intensive training in a week long session, covering three classes in seven days. The classes included Writing Queries Using Microsoft SQL Server 2008, Maintaining a Microsoft SQL Server 2008, and Implementing a Microsoft SQL Server 2008.The training options such as boot camps, online classes and regular classroom environments offered by NetCom Learning allow customers to choose the type of training that works for them. Jim Stanton was able to get the intense comprehensive training he was looking for with the Boot Camp experience.

    Download and view Case Study in PDF format

     
    Training: Courses Taken
    2778: Writing Queries Using Microsoft SQL Server 2008 Transact-SQL Boot Camp
    6231: Maintaining a Microsoft SQL Server 2008 R2 Database Boot Camp
    6232: Implementing a Microsoft SQL Server 2008 R2 Database Boot Camp

     
    Benefits: After the intensive training at the NetCom Learning Boot Camp, Jim Stanton is now able to write complex queries that previously would have required vendor assistance. The NetCom Learning training in SQL Server 2008 allowed the company to reap the full benefits of their software upgrade, while reducing the cost of vendor support. The company also was able to take advantages of staff efficiencies in the IT department and across the company as all SQL work was able to be handled in house. Jim Stanton, with training from NetCom, was able to do pass the SQL Server 2008 exam for certification, do his job more efficiently and add SQL Server 2008 to his knowledge base, thereby increasing his potential for career advancement.

    Customized SQL training for expert SQL users
    Published On: 14 April 2008
    Customer: Gold Bridge Partners, Inc.
    Location: Augusta, ME
    Industry: Computer Services::Information Technology Services
     
    Gold Bridge Partners, Inc. is a nationally-recognized web development and technology corporation located in Augusta, ME. For nearly a decade their team has been delivering technical and creative solutions for government, private businesses, and non-profit organizations. Gold Bridge's products and services include custom software development, web design, IT support, and much more. They understand the importance of a professional online presence for every business and organization. Their goal is to provide you with an attractive website and integrated tools to keep you on the cutting-edge.
     
    Business Needs: Gold Bridge Partners IT development team had been developing business log for years in middle tear application components developed in application languages such as Java, Perl, PHP, ASP/VB and .NET. In a recent project they included as much business logic as possible in the database (DB2 PL/SQL). They were considering developing their business logic more at the database level in the future, specifically for upcoming SQL Server / .NET projects. We want to be sure we are aware of best practices for coding T-SQL stored procedures and triggers and what unexpected issues or pitfalls we might be up against. We have many years experience developing software and some years experience writing T-SQL. We just want to make sure we know what we're doing before we try to write the entire business logic layer in T-SQL. We want to bring our already experienced developers to the EXPERT level. said Jonathan Williams, IT development manager for Gold Bridge.
     
    Solution: Since the intended audience was a very advanced group of SQL users, NetCom created a custom onsite training class for them using Microsofts MCITP SQL 2005 advanced Business Intelligence Program. NetComs subject matter expert (SME) created a custom plan for them making sure the custom training gave enough time to make the training effective. The final training was scheduled as a four day class for five of their employees, and took into consideration their budget constraints.
     
    Training: Courses Taken
    2794: Designing a Business Intelligence Solution for the Enterprise Using Microsoft SQL Server 2005

    Packages Purchased
    MCITP: SQL Server 2005 - Business Intelligence Developer
     
    Benefits: The training went very well. We are pleased. James (our SME) was both fun and informative. The training that we have received has aided us greatly in our development efforts said Jonathan. With NetComs database training, they were able to develop their business logic at the database level effectively.

    Custom Great Plains and BizTalk Training
    Published On: 14 April 2008
    Customer: Universidad de las Americas Puebla
    Location: Puebla, Mxico
    Industry: Education::Colleges & Universities
     
    The Universidad de las Américas Puebla (UDLA) was founded in 1940 as the Mexico City College and the first twelve students graduated in 1944. The Universidad de las Américas was accepted as a member of the Southern Association of Colleges and Schools (SACS) in 1959.The UDLA's academic programs have been officially accredited by the Department of Public Education since 1976. In 1985 the university officially changed its name to Fundación Universidad de las Américas Puebla.
     
    Business Needs: "We need to learn more about Great Plains and the different options we have to extend its functionality" said Hugo Lopez, Training coordinator of Universidad de las Americas Puebla. UDLA had implemented Microsoft Dynamics GP as an Enterprise Resource Planning (ERP) but was having problems with its implementation as people in their IT department were not trained in GP. UDLA started looking for GP training in Mexico but was unsuccessful in finding the training to satisfy their needs. When UDLA contacted NetCom, they wanted to send two people to US for the Dynamics GP training.
     
    Solution: Universidad de las Americas Pueblas goal was to gain the in-depth knowledge to customize and implement Microsoft Dynamics GP using Dexterity. Since there was no official courseware for Dexterity, NetCom created custom training as per their needs. NetCom also provided them custom training at their site in Mexico where they could train a group of employees. This also helped them circumvent immigration issues with their employees getting VISA to the US.NetCom sent a bilingual (English and Spanish speaking) GP instructor to run the custom class for them. The training went on for three weeks and was very successful. "My Team and I are very happy with the training and with the instructor (hes a person who really knows a lot about the product). This training is going to be very useful in the projects that we are working on. We are so happy, that we are interested in some additional training" said Hugo. UDLA also requested BizTalk Server training for econnect. Again, NetCom created another custom plan for econnect training which was conducted over eight days.
     
    Training: Courses Taken
    2933: Developing Business Process and Integration Solutions Using Microsoft BizTalk Server 2006
    2934: Deploying and Managing Business Process and Integration Solutions Using Microsoft BizTalk Server 2006
    8507: General Ledger I in Microsoft Dynamics GP 9.0
    8517: Report Writer in Microsoft Dynamics GP 9.0
    8518: Business Portal Installation and Configuration in Microsoft Dynamics GP
    8519: Microsoft Dynamics GP Integration Manager
    8520: Modifier with Visual Basic with Applications (VBA) in Microsoft Dynamics GP 9.0
    8597: General Ledger II in Microsoft Dynamics GP 9.0
    Consulting Service

    Packages Purchased
    MCTS: BizTalk Server 2006
    Microsoft Dynamics GP 9.0 - Other
    Consulting Service
     
    Benefits: Universidad de las Americas Pueblas IT department had already implemented Microsoft Dynamics GP as an (ERP) but now they were able to use its full functionality. They were very satisfied with the whole training and were able to customize Microsoft Dynamics GP and integrate it with the other applications with associated technology. They were also able to integrate econnect with BizTalk very efficiently.

    Global Vista Training for international law firm
    Published On: 14 April 2008
    Customer: Latham & Watkins LLP
    Location: US and Paris, France; Brussels, Belgium; Hong Kong
     
    Latham & Watkins LLP is a global law firm, one of the largest in the world. Latham currently employs approximately 2,000 attorneys in the United States, Europe, the Middle East and Asia.[3] The firm was started in Los Angeles in 1934 and has extensive Californian roots, but its largest office is now in New York City. Latham has historically been one of the most profitable law firms. In 2007, Latham & Watkins became the first American law firm to attain more than $2 billion in yearly revenue.[4]
     
    Business Needs: Keeping up with the cutting edge technology and service their clients in the best possible way, Latham and Watkins required a stable and reliable IT infrastructure, so they decided to migrate from Microsofts Windows XP to Windows Vista. But they realized that to successfully integrate Vista in their organization and getting full advantage of Vista applications, their tech team requires the right training. So they turned to NetCom in search to satisfy their training needs. What we really need is a course that updates our Tech Support skills from XP to Vista said Diane, Latham & Watkins training development manager.
     
    Solution: Latham & Watkins was looking to run a series of 2 day custom Vista classes over 2-3 months at their several offices around the U.S. & worldwide that require this training. After understanding their training needs, NetComs lead Microsoft Subject Matter Expert (SME) and training logistics team put together a customized version of Vista courses 5115 and 5118 that would address the needs of Latham & Watkins. They wanted to include the introduction to Vista and the Aero Interface and IE 7.0 and take out any reference to Bit locker, Defender, and Firewall. A custom class with the custom course curriculum was created and held and multiple locations globally.
     
    Training: Courses Taken
    5118: Maintaining and Troubleshooting Windows Vista Computers
    5115: Installing and Configuring the Windows Vista Operating System
    Consulting Service

    Packages Purchased
    MCTS: Windows Vista Configuration
    MCITP: Enterprise Support Technician
    Consulting Service
     
    Benefits: NetComs training made for an effective transition from Windows XP to Vista for Latham & Watkins. They were very pleased with NetComs SMEs two day custom Vista training.The training was eventually held at several locations within the US and four other cities globally Paris, France; Brussels, Belgium; Hong Kong, China and Hamburg, Germany.
  • Awards won by NetCom

    NetCom Learning is an award winning, customer focused company. We are simply Passionate About Learning!

    See our list of awards.

  • Specialized Boot Camp Training

    Discover Our Vegas Boot Camp experience

    This training is also available as a boot camp. NetCom is world famous for delivering specialized boot camp training to our clients.

    For answers to questions regarding our boot camp training delivery format, please refer to our Boot Camp FAQ section.

  • Certification Attainment Policy (CAP)
    If you are not able to attain all certifications during the boot camp, you can attend the boot camp again within a period of one year, if it is still being offered and has availability. To attend, simply retain your course materials. You will need to pay for test vouchers and optional travel. If the courseware has changed, you must purchase the latest material. CAP would not apply if the class you want to reattend is for a different certification.

Next Step, how do I attend the MCTS and MCITP: Windows 7 Configuration and Desktop Support Technician - Boot Camp?

Enrollment Options

Take this training with one of the following training delivery methods below:

  • Classroom Training
    Classroom Training NetCom’s classroom training ensures that you have state-of-the-art tools, techniques and practices you need to succeed on the job. Our instructors are active practitioners and true masters in their fields. With convenient classes at multiple learning centers across the US, you never have to go far to get ahead.
  • Live Online Training (LOT)
    Live Online Training NetCom’s premium Live Online Training (we call it LOT) is the ultimate in convenience and cost-effectiveness. LOT combines interactive video instruction via the latest web conference technology, and post-class access to learning labs for a best-in-class learning experience.
    Learn more about LOT
  • Boot Camp Training
    Boot Camp Training NetCom’s intensive boot camps are designed to advance your skills in the shortest possible amount of time and get you certified. Boot camps go at a faster pace and often run for longer days, so you must have some level of subject matter experience before enrolling. Boot camps have mandatory assessment tests to ensure no one will slow down the class for other students. Learn more about Boot Camps
  • Private Onsite Training
    Private Onsite Training With NetCom’s private training programs, you decide where and when courses are held. Tailor the training to reflect your industry, corporate culture, goals and schedule. You pick the course content, length of training and instructional technique. Save money by doing bulk customized training.
    Learn more about Private Onsite Training
  • Private 1-on-1 Training
    Private 1-on-1 Training NetCom’s private 1-on-1 training focuses on the highest quality training possible. You get individualized, full attention from the instructor and you decide where and when courses are held. The training is custom tailored to reflect your industry, corporate culture, goals and schedule. You pick the course content, length of training and instructional technique.
    Learn more about Private 1-on-1 Training
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