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Home > Vendors > Microsoft - Technical > Microsoft Windows Vista > MCTS and MCITP: Windows Vista Configuration and Enterprise Support Technician - Boot Camp

MCTS and MCITP: Windows Vista Configuration and Enterprise Support Technician - Boot Camp Training Package



About the MCTS and MCITP: Windows Vista Configuration and Enterprise Support Technician - Boot Camp

Microsoft Certified Technology Specialists - Windows Vista Configuration (MCTS: Windows Vista Configuration) credential proves that you have the skills to successfully install and configure Windows Vista Operating system, Windows Vista Applications and tools.


Microsoft Certified IT Professional - Enterprise Support Technician (MCITP: Enterprise Support Technician) troubleshoot desktop environments running on the Microsoft Vista operating system. The MCITP: Enterprise Support Technician credential proves that you have the skills to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows Vista operating system.

MCITP: Enterprise Support Technician on Windows Vista = MCDST: Microsoft Certified Desktop Support Technician on Windows XP.

This training combines and covers materials from the following courses:
5115+5116: Installing and Configuring the Windows Vista Applications and Tools - Boot Camp (3 days)    More on this course...
  • Install Windows Vista.
  • Upgrade to Windows Vista Ultimate Edition.
  • Configure post-installation system settings.
  • Configure basic networking.
  • Configure advanced networking.
  • Configure user account security.
  • Configure network security.
  • Configure Internet Explorer 7.0.
  • Maintain and optimize Windows Vista systems.
  • Configure Windows Vista Media Applications.
  • Configure Windows Vista Productivity Applications.
  • Installing Windows Vista
    1. Introduction to Windows Vista.
    2. Performing a Clean Installation of Windows Vista.
    3. Installing and Configuring Windows Vista Device Drivers.
  • Upgrading and Migrating to Windows Vista Ultimate Edition
    1. Upgrading and Migrating to Windows Vista from a Previous Version of Windows.
    2. Upgrading Between Windows Vista Editions
  • Configuring Post-Installation System Settings
    1. Configuring the Windows Aero Experience
    2. Configuring Accessibility Features
    3. Configuring Parental Controls
  • Sharing Files by Using Windows Vista
    1. Sharing Data with Others
    2. Managing Windows Vista Files
  • Configuring Advanced Networking
    1. Configuring Network Connectivity
    2. Configuring Remote Access
  • Configuring User Account Security
    1. Configuring User Account Control
    2. Troubleshooting User Account Control
  • Configuring Network Security
    1. Configuring Windows Defender in Windows Vista
    2. Configuring Windows Vista Firewall Settings
  • Configuring Internet Explorer 7.0
    1. Configuring Internet Explorer 7.0
    2. Configuring Dynamic Security for Internet Explorer 7.0
  • Maintaining and Optimizing Windows Vista Systems
    1. Maintaining Performance by Using Windows Vista Performance Tools
    2. Optimizing Windows by Using Windows Vista Diagnostics Tools
    3. Configuring Windows Update
    4. Maintaining and Optimizing Windows Vista
    5. Monitoring General System Activity by Using Resource Overview
    6. Viewing System Stability by Using Reliability Monitor
    7. Configuring Windows Update
  • Configuring Windows Vista Media Applications
    1. Configuring Windows Media Player for Windows Vista
    2. Configuring Windows Media Center
    3. Configuring and Troubleshooting Windows Vista Media Applications
    4. Configuring Windows Media Center
    5. Configuring Windows Media Player
    6. Troubleshooting Windows Media Player
  • Configuring Windows Vista Productivity Applications
    1. Configuring Windows Sidebar
    2. Configuring Windows Mail
    3. Configuring Windows Meeting Space
    4. Configuring Windows Calendar
    5. Configuring Windows Fax and Scan
    6. Configuring Windows Vista Productivity Applications
    7. Setting Up Windows Vista Productivity Applications
    8. Configuring Windows Mail
    9. Configuring Windows Sidebar
  • Configuring Mobile Computers
    1. Configuring Mobile Computer Settings
    2. Configuring Mobile Devices
    3. Configuring Power Options
    4. Configuring Mobile Computers
    5. Configuring a Sync Partnership for a Mobile Device
    6. Configuring Power Options
  • Configuring Tablet PC Settings
    1. Configuring Windows Vista Tablet PC Settings
    2. Configuring Pen and Input Devices
    3. Configuring a Windows Vista Tablet PC
    4. Configuring the Tablet PC Settings
    5. Configuring Pen and Input Devices
  • Networking Mobile Computers
    1. Networking without Wires
    2. Working with Offline Files
    3. Networking Mobile Computers
    4. Configuring a Wireless Network
    5. Troubleshooting a Wireless Network
    6. Using Offline Files
5118+5119: Maintaining, troubleshooting and Supporting the Windows Vista Operating System Applications and Tools- Boot Camp (3 days)    More on this course...
  • Plan and apply a troubleshooting methodology for their own organization.
  • Describe how the Windows Vista platform helps address troubleshooting requirements for important technical areas.
  • Identify the most appropriate method to troubleshoot Windows Vista computers.
  • Identify Windows Vista tools that can be used to help in the troubleshooting process.
  • Identify important maintenance tools that will be used as part of IT operations for their organization.
  • Describe how monitoring and optimization tools in Windows Vista can be used to assist in troubleshooting and keep the computer performing optimally.
  • Describe how monitoring and optimization tools in Windows Vista can be used to assist in troubleshooting and keep the computer performing optimally.
  • Describe how the Windows Vista deployment options can be used to improve the support experience at the desktop.
  • Identify the most appropriate method to support Windows Vista recovery on site.
  • Identify the components of the Windows Vista user state and safely backup and restore that data.
  • Utilize Windows Vista application packages to improve the process of application installation and maintenance at the Windows Vista client computer.
  • Explain how to troubleshoot Windows Vista application package installations..
  • Troubleshooting Methodology
    1. Overview of a Troubleshooting Methodology
    2. Overview of Troubleshooting Stages
    3. Troubleshooting Component Areas
  • Troubleshooting Operating Systems
    1. Overview of the Windows Vista Startup Process
    2. Troubleshooting the Windows Vista Startup Process with WinRE
    3. Troubleshooting Operating System Services
  • Troubleshooting Hardware
    1. Overview of Troubleshooting Hardware
    2. Dealing with Physical Failures
    3. Dealing with Device Driver Failures
    4. Troubleshooting Print Devices
    5. Troubleshooting BitLocker Protected Computers
  • Troubleshooting Networks
    1. Determining Network Settings
    2. How to Troubleshoot Network Connections
  • Troubleshooting Security Issues
    1. Overview of User Account Control
    2. Troubleshooting User Account Control
    3. Troubleshooting Windows Firewall
    4. Troubleshooting Windows Defender
  • Troubleshooting Applications
    1. Overview of Application Troubleshooting
    2. Web Application Troubleshooting
  • Maintaining and Optimizing Windows Vista
    1. Maintaining Windows Vista
    2. Optimizing Windows Vistas Performance
    3. Monitoring Windows Vista
  • Preparing to Apply Desktop Images
    1. Identifying the Support Scenarios
    2. Preparing the Target Computer
    3. Backing up the User State
  • Supporting Computers with Desktop Images
    1. Obtaining the Desktop Image
    2. Verifying the Desktop Image Application
  • Restoring and Validating User State
    1. Restoring User State
    2. Verifying User State
  • Preparing to Install an Application Package
    1. Preparation Steps for Installing an Application Package
    2. Testing Application Packages
  • Creating and Deploying an Application Installation Package
    1. Application Package Deployment Methods
    2. Creating the Application Packages
  • Troubleshooting Application Installations
    1. Application Installation Troubleshooting Techniques
This training prepares students for the following exams:
  • 70-620 : TS: Microsoft Windows Vista Client, Configuring
  • 70-622 : Pro: Supporting and Troubleshooting Applications on a Microsoft Windows Vista Client for Enterprise Support Technicians (Beta: 12/7/06, Release: 2/5/07)

Why You Should Take the MCTS and MCITP: Windows Vista Configuration and Enterprise Support Technician - Boot Camp

Benefits of Certification

For IT professionals, certification is a third party validation of your skills, that helps distinguish you from your peers. Beyond demonstrating a level of competency and proficiency, certification proves that you are committed to your cause and that you've invested the time and money to prove it. Holding a certification also makes you a more valuable employee, and often results in raises, promotions, and a better career.

For organizations, certifications identify the credentials that can be used to hire the right employee. Having certified employees also increases sales for the organization by proving to prospective clients that the organization has the skills to support its claims.

What's Included
  • Instructor-led Training -- Learn from an expert instructor. Our expert instructors are themselves certified and have years of experience in the real world as well as in teaching. A large majority of our instructors are part-time consultants and provide solutions to a wide variety of companies.
  • High Quality Courseware -- Learn using the best courseware -- directly from Microsoft. We use official MS curriculum for our training.
  • All inclusive, no hassle pricing -- The boot camps offer an all inclusive package that help you learn and understand the concepts, prepare for and take the exams. You focus on learning, while we take care of breakfast, lunch, vouchers, testing and if you require, travel.
  • Up to 2 Test Vouchers -- The boot camp includes up to two test vouchers for use during the boot camp, at no additional cost.
  • Certification Attainment Policy (CAP) -- We are confident of the quality of our boot camp. Please see our CAP section below for details.
  • The best test preparation software -- Software from leading test-prep provider is included for all exams at no extra charge.
  • Fresh Catered Meals -- Fresh catered breakfast and lunch will be provided daily at the training site. Unlimited beverages, snacks and freshly-brewed coffee, tea and water are available throughout the day.
  • Skills Assessment -- The only boot camp that makes sure all the students have the correct prerequisites.
  • Six days of complete-immersion and distraction-free training -- Includes 60 hours of lectures, hands on labs, topic reviews, test preparation and testing.
  • Testing at Training Site -- Convenience is the key. You don't have to find and schedule your test with an authorized testing center. NetCom is an authorized testing center and you can take the test as soon as you are ready. This feature may not be available at all locations. Please confirm with us if the location you selected has testing available.
  • Travel Package Available (Hotel and/or Air) -- We offer boot camps and training at several locations in the US, Canada and Europe. If you need to come to any of our locations, we have convenient travel packages available. Please ask us for details.

Do you have the right background for MCTS and MCITP: Windows Vista Configuration and Enterprise Support Technician - Boot Camp?

Skills Assessment

We ensure your success by asking all students to take a FREE Skill Assessment test. These short, instructor-written tests are an objective measure of your current skills that help us determine whether or not you will be able to meet your goals by attending this course at your current skill level. If we determine that you need additional preparation or training in order to gain the most value from this course, we will tell you so right away. We will also recommend cost-effective solutions that you can use to get ready for the course.

Our required skill-assessments ensure that:

  1. All students in the class are at a comparable skill level, so the class can run smoothly without beginners slowing down the class for everyone else.
  2. NetCom students enjoy one of the industry's highest success rates, and pass rates when a certification exam is involved.
  3. We stay committed to providing you real value. Again, your success is paramount; we will register you only if you have the skills to succeed.

This assessment is for your benefit and best taken without any preparation or reference materials, so your skills can be objectively measured.

Take your FREE Skill Assessment test now.

Target Audience
Students will have used Windows XP-SP2 and may have experience with Windows server operating systems. Their job requires them to stay knowledgeable and skilled on new versions and updates of technology as defined by the business environment.

Benefit of taking MCTS and MCITP: Windows Vista Configuration and Enterprise Support Technician - Boot Camp at NetCom

  • Why Choose Microsoft - Technical Training at NetCom Learning?

    As a recognition for training excellence, NetCom Learning was chosen by Microsoft as the 2007 Worldwide Learning Solutions Partner of the year out of 1400 training companies.

    In addition, we have won numerous other training awards for quality and customer satisfaction by CompTIA, EC-Council and other vendors. We are simply passionate about learning and achieving the highest customer satisfaction in your learning experience!

    See the training value proposition below:

    Why Microsoft - Technical Training at NetCom?

    NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS). CPLS is the premier training channel and delivery mechanism for Microsoft training content. NetCom was honored by Microsoft as the 2007 Worldwide Partner of the Year for Learning Solutions. Selected as the Number One CPLS from over 1400 worldwide CPLSs, Microsoft recognized our commitment and ability to deliver high-quality learning services using a consultative engagement model.

    Microsoft Certified Partner for Learning Solutions Value Proposition:
    Microsoft Certified Partner for Learning Solutions Non-authorized Training Center
    Only MCT (Microsoft Certified Trainers) are authorized to teach the class Non MCT can teach the course
    Taught using Microsoft Authorized Courseware (MOC), includes free evaluation software and online training Do not have access to official courseware
    Partners adhere to stringent Microsoft designated lab requirements Computer and lab equipment may not be up to requirements of course
    Successful candidates are awarded Certificate of Completion directly from Microsoft for most of the courses Not authorized to issue Certificate of Completion
    Software Assurance Vouchers can only be redeemed at a CPLS Cannot redeem Software Assurance Vouchers from Microsoft
    Overall, a better quality training experience Substandard training experience

    Here are some important web links:

    1. Certifications
    2. Career Tracks
    3. Course Catalog (PDF Version)
    4. Course Listing by Vendor
    5. Sign up for Free Workshops
    6. Student Loan as low as $25 per month
    7. Our Recognition List
    8. What our students have to say
    9. Why NetCom?
    10. Locations
  • NetCom provides Authorized Training

    NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS), Cisco Learning Partner, CompTIA Platinum Partner, EC-Council Accredited Training Center, Adobe Authorized Training Center, Autodesk Authorized Training Center and many others. We are proud to offer the highest quality, authorized training solutions from our many partners for our customers.

    See our comprehensive list of partner authorizations.

  • Award winning, world-class Instructors
    Carmille A.
    - Highly-skilled in graphics and web software including Adobe CS3, CS4 & CS5 Photoshop, Dreamweaver, Illustrator, InDesign, Captivate, Acrobat and Quark;
    - Expert in Microsoft Office, including Excel, Word and PowerPoint. Licensed Application Instructor and Microsoft Certified Trainer since 2000.
    - Over 20 years of experience as Creative Director for multinational corporations such as McCann Erickson, Lintas, and Publicis.

    Bio:

    Carmille has been a Licensed Application Instructor and Microsoft Certified Trainer for years. She specializes in web development, business productivity and digital media applications such as SharePoint, Quark and the Adobe Creative Suite as well as numerous programming languages including XML, XHMTL, HTML and CSS.

    Carmille is passionate about educating and has a unique talent for making complex design and development principals seem "easy" to students from all levels of expertise. She currently teaches Adobe Graphic and Web Designer, Microsoft Office Specialist, SharePoint End User and the acclaimed Website Development Professional courses at NetCom Learning. Her 20+ years of experience as Creative Director for multinational corporations bring a special and innovative approach to her classes at NetCom Learning.
    Emilio G.
    - Vastly experienced working within multinational environments and capable of connecting to different audiences
    - In-depth expertise in the implementation, troubleshooting and documentation of networks and security systems, with strong "hands on" technical knowledge of CISSP, CEH and CHFI.
    - Master of Science in Electronics Engineering, and holder of several technical certifications.
    - Highly-skilled in diverse fields ranging from Security, Computer Forensics, Networking, Routing Protocols, Programming, Databases and Applications to name a few.

    Bio:

    With over 25 years of technical experience, Emilio brings a dynamic set of skills supported by a Masters Degree in Electronics Engineering and on-the-field experience working in multinational environments. He also holds more than 12 Cisco, CompTIA, and Microsoft certifications. Although he is well versed and thorough in multiple technological fields, his technical forte lies in the security domain, specifically CISSP, CEH and CHFI.

    Emilio�s skills have evolved over time, studying closely and constantly staying well informed of the growing cyber threats. These are just some of the few reasons why Emilio brings to his classes more than just what's in the books.
    Enayat M.
    - Bachelors Degree in Mathematics and holder of several Cisco, CompTIA and Microsoft certifications.
    - Experienced instructor working in the field since 1999 and Subject Matter Expert at NetCom Learning since 2006.
    - Worked as Technical Support at Solomon Smith Barney/Citibank.

    Bio:

    Enayat Meer has a Bachelors Degree in Mathematics and holds numerous certifications such as A+, Network+, Security+, CCNA, MCT, and MCTS to name a few. He is an experienced trainer, and has served as an A+, NT4.0, Window 2000 and Windows 2003 instructor in a variety of New York schools since 1999. Since that time, he has also provided technical support at Solomon Smith Barney/Citibank in its private banking and global assets management group.

    Enayat has trained over 800 students at NetCom Learning. He has been a Subject Matter Expert at NetCom Learning since 2006 and his hands-on project expertise is an invaluable addition to NetCom Learning�s classroom instruction, helping to bring theoretical topics to life.
    Erick P.
    - In-depth experience in all phases of project lifecycle: requirements gathering, specifications, development and team management, testing, end user training, and maintenance in addition to .NET, ASP, ADO, SQL, JavaScript, and SharePoint.
    - Developed the first online multimedia training content system to Harvard University as well as multiple online multimedia projects for the North Carolina State Government.
    - Highly rated instructor averaging 8.7 out of 9 on evaluation reports.

    Bio:

    Erick has been training business and IT professionals since 1989, when he developed and introduced the first online multimedia training content system to Harvard University. Since then he has honed his business, programming, and database skills providing highly customized software solutions and education programs for multiple clients such as North Carolina State Government, Cisco, IBM, and Time Warner Cable.

    Erick's teaching prowess and real-world experience leading a team of software application developers make him a top Instructor and Subject Matter Expert at NetCom Learning, where he averages 8.7 out of 9 on evaluation reports.
    Ignacio J.
    - Designs and architects Microsoft IT solutions since the early 1990s.
    - Hands-on experience in multiple Microsoft Dynamics products including CRM, GP, SL, AX and NAV since 2004.
    - Taught over 250 courses at NetCom Learning.

    Bio:

    Ignacio is a Senior Solutions Architect, Civil Engineer and Certified Expert Trainer. He has been designing and architecting Microsoft IT solutions since the early 1990s, and has extensive experience developing scalable and high performance integration solutions. In 2004, Ignacio expanded into business management and accounting software as well, where he gained hands-on experience in many Microsoft Dynamics products including CRM, GP, SL, AX and NAV.

    Ignacio holds a library of industry-wide certifications from Microsoft and other leading IT vendors. He has taught over 250 courses at NetCom Learning and is revered by students for his wide-ranging IT expertise.
    Jayson F.
    - Over 32 years of experience as well as 18 certifications, including Cisco, CompTIA, and Microsoft.
    - Strong background, with web development & design of infrastructure for companies such as AT&T, Sports Illustrated, and Toys R Us.
    - Specialist in applying process and finding solutions to solve them in addition to training people in the skills to manage the process and meet goals.

    Bio:

    Jayson is a talented and valued Microsoft Certified Trainer (MCT) with over 32 years of IT experience. Along with web development & design of infrastructure for companies such as AT&T, Sports Illustrated, and Toys R Us, he holds several IT certifications. He is a CCDA, CCNA, Security+ certified, MCDBA, and MCSE to name a few.

    Jayson's focus is on finding solutions to problems and applying process to solve them. He instructs professionals in the skills to manage the process and meet goals, which makes him a respected trainer at NetCom Learning.
    Michael G.
    - Over 22 years of professional experience in the IT field, including more than a decade as a Certified Trainer.
    - An expert in Cisco's Routing, Switching, Security, Voice and Wireless areas, as well as select Microsoft, Novell, CompTIA, Sun and CWNP courses.
    - High-skilled and acclaimed instructor. Has trained over 900 students at Netcom Learning.

    Bio:

    Michael has over 22 years of professional experience in the IT field, including more than a decade as a Certified Trainer. An expert in Cisco's Routing, Switching, Security, Voice and Wireless areas, Michael also teaches select Microsoft, Novell, CompTIA, Sun and CWNP courses.

    Michael's dedication and passion for teaching is unmatched. He has trained over 900 students at Netcom Learning since 2006 and his evaluation scores average 8.7 out of 9.
    Owen J.
    - NY State Certified instructor since 1998.
    - Highly-skilled A+ and Network+ instructor; consistently scoring 9/9 on evaluation scores.
    - Acclaimed by students to be a very knowledgeable and hands-on instructor, while mixing personal and professional experiences with training.

    Bio:

    Owen has a NY State instructor license since 1998 and has been working in the industry since then. He is a Subject Matter Expert in A+ and Network+, consistently scoring 9/ 9 on student evaluation scores.

    Owen brings real life situations into the classroom to help students better understand how the technology is being used and how to resolve issues. He is very acclaimed by his students for his knowledge and teaching techniques.
    Patrick L.
    - More than 13 years working in the IT field and more than a decade holding a Microsoft Trainer certification.
    - Widely recognized as Microsoft Exchange Subject Matter Expert.
    - Averages 8.6 out of 9 on NetCom Learning instructor evaluation scores.

    Bio:

    Patrick began working in the IT field as a network administrator and message systems specialist in 1999. After two years he found his calling as a Microsoft Certified Trainer and has been a top-rated educator ever since.

    Since 2007, Patrick has been focusing heavily on the Microsoft Exchange product family, where he's widely recognized as a leading authority and Subject Matter Expert. He is a sought-after consultant in the design, management and upgrade of client/server networks to Active Directory. Patrick is a favorite among NetCom Learning students, averaging 8.6 out of 9 on evaluation scores.
    Paul B.
    - Microsoft Office Specialist with over 14 years of training experience.
    - Expert in the IT industry, working in the IT field since 1986.
    - Highly rated instructor with an all-time average evaluation score of 8.7 out of 9.

    Bio:

    Paul is Subject Matter Expert specializing in the Microsoft Office Suite and SharePoint end-user technologies with more than 25 years of practical experience in the IT industry. He is also a Microsoft Certified Trainer (MCT) with over 14 years of training experience.

    A sought-after instructor and eternal favorite among students, his instructor feedback scores are among the industry's highest at 8.7 out of 9.0. As a trainer, his knowledge and passion for the subject matter as well as his personable nature, excellent communications skills and sense of humor are implicit in every class. NetCom Learning is proud to have Paul on our roster of IT geniuses.
  • Actual Client Testimonials
    Feb 07 2012
    The class went really well, we all enjoyed the class as a whole, and obviously Eric has a lot of knowledge and experience in teaching this class, weâ??ve learned a lot.

    -Sean C.
    Course(s) Taken

    Feb 07 2012
    It is hard to cover such a wide range of subject matter in such a short time and make sense of it. However, I think Erick and the book did a good job.

    -Jim W.
    Course(s) Taken

    Feb 07 2012
    I thought the class was FANTASTIC.

    -Jennifer J.
    Course(s) Taken

    Feb 07 2012
    The training was great. Connecting to the training was easy and the headphones worked really well. Tom was an excellent instructor and I would take any class he teaches.

    Overall, I enjoyed the training and I will definitely suggest it to other people.

    -Terrance D.
    Course(s) Taken

    Feb 07 2012
    The class was great. I was really impressed with the class and the content covered was very beneficial. The instructor, Sam, was very knowledgeable. If the need arises, I will definitely take classes with NetCom again.

    -Keisha N.
    Course(s) Taken

    Jan 06 2012
    My dreams are coming true each and every day. I love what I do and am proud that companies like IBM are investing in me. I am now the sole IT Field Installer for State Farm. I will be responsible for the entire installation process for the state of Hawaii. I even received my OWN Company issued cellular! I will wrap up training January 6th and head back to Hawaii on the 7th.

    Barry (Educational Consultant) all the training from NetCom Learning is paying off! I will continue to recommend others to NetCom and I will continue to seek training from NetCom. The right certification training can open doors and you must be patient.

    -M.Williams
    Course(s) Taken

    Dec 22 2011
    Excellent

    -Vijay R.
    Course(s) Taken

    Dec 22 2011
    Training was helpful. Instructor was knowledgeable and had a lot of practical experience.

    -Roberto C.
    Course(s) Taken

  • Real world Client Case Studies

    Great Plains training & certification
    Published On: 14 April 2008
    Customer: Washington State Penitentiary
    Location: Walla Walla, WA, US
    Industry: State & Local Government
     
    The Department of Corrections, Washington State in collaboration with its criminal justice partners, contributes to staff and community safety and hold offenders accountable through administration of criminal sanctions and effective re-entry programs. The Department of Corrections is responsible for administering adult corrections programs operated by the State of Washington. This includes state correctional institutions and programs for offenders supervised in the community.
     
    Business Needs: The Department of Corrections IT networking department used Microsoft Dynamics GP integrated with Microsoft SQL Server as an accounting solution to automate their processes. But their employees were not trained in GP so they outsourced the maintenance to the Partner from whom they bought the software. The Partner had initially configured and implemented the software for them, but was now also responsible for regular maintenance. However, the Department of Corrections wanted to reduce the costs of outsourcing by getting their own employee trained on GP. They decided to get six people trained and NetCom sold them the value of getting the master certification for installation and configuration, financials, inventory and order processing for their team.
     
    Solution: NetCom created a custom training plan for them to satisfy all their needs. NetCom provided them with fifteen days of onsite training. The training prepared them for SQL server elective to get master certification in GP 9. The training solution included modules from Financial, Installation, Configuration, Inventory and order processing along with SQL Server training. NetCom provided them with exam vouchers, books and custom certification preparation they need for the training.The six students trained were the ones responsible for the Department of Corrections networks for the entire state of Washington. Instead of continuing to hire experts to administer and maintain their system, they invested in education to raise their own in house GP experts.
     
    Training: Courses Taken
    2072: Microsoft SQL Server 2000 System Administration
    8505: Installation and Configuration in Microsoft Dynamics GP 9.0
    8508: Receivables Management I in Microsoft Dynamics GP 9.0
    8509: Payables Management I in Microsoft Dynamics GP 9.0
    8510: Bank Reconciliation I in Microsoft Dynamics GP 9.0
    8511: Fixed Assets I in Microsoft Dynamics GP 9.0
    8512: Inventory in Microsoft Dynamics GP 9.0
    8513: Purchase Order Processing in Microsoft Dynamics GP 9.0
    8514: Sales Order Processing in Microsoft Dynamics GP 9.0
    8506+8507: Foundation I and General Ledger I in Microsoft Dynamic GP 9.0 - Accelerated Version

    Packages Purchased
    MCDBA: Microsoft Certified Database Administrator (Core)
    Microsoft Dynamics GP 9.0 - Installation and Configuration
    Microsoft Dynamics GP 9.0 - Financials - Accelerated
    Microsoft Dynamics GP 9.0 - Inventory and Order Processing
     
    Benefits: The training helped improved their productivity. They cut down their costs significantly by implementing the software in-house rather than outsourcing. Microsoft Dynamics GP integrated with Microsoft SQL Server training from NetCom helped them deliver on a long-term vision of community safety by installing and configuring their financials by inventory and order processing.

    USS-POSCO - Microsoft .NET 2.0 Development
    Published On: 18 November 2009
    Customer: USS-POSCO Industries
    Location: Pittsburgh, PA, US
    Industry: Metals & Mining::Steel Production
     
    The USS-POSCO steel finishing plant is owned and operated by USS-POSCO Industries (UPI), a joint venture company established by U. S. Steel Corporation and POSCO, of the Republic of Korea.

    The first Pittsburgh steel facility opened in 1910 as a 60-man foundry under the name Columbia Steel. Consisting of one building and a single 150-ton open hearth, the plant furnished steel castings for the dredging, lumber and shipping industries.

    Today, UPI manufactures cold rolled, galvanized and tin mill products from hot rolled steel. With the support of nearly 1,000 hourly and salaried employees, UPI ships steel daily to more than 150 customers, primarily in the thirteen western states.

     
    Business Needs: The need arose when [USS-POSCO] management decided to purchase a third party software package for HR & Payroll. As a traditional IBM Mainframe COBOL and Java shop, they needed to ensure that the new applications would integrate seamlessly with the existing legacy and Java applications. The new software was developed in the Microsoft .NET 3.5 platform, and at the time of purchase they had no formal training in Microsoft Development Tools and Platforms.

    USS-POSCO looked around for public courses and found that either there were no suitable courses available or those that were offered publicly conflicted with their work schedules.

     
    Solution: NetCom quickly delivered a complete private training solution to USS-POSCO's doorstep in Pittsburgh, PA.

    "NetCom's solution was perfect from the quality of the courseware, delivery and timely schedule stand point. After an initial consultation with a NetCom representative, we were able to understand each other and quickly came up with a plan of execution for customized courses in a very tight schedule. As all the students were experienced programmers, we wanted our training to be concise and compact. After further discussions with the potential trainers and consultants, a course detail was drawn up, and we had a chance to review the course outline before approving it. The training courses were conducted on site and our employees were happy not having to travel. The all inclusive cost was just right. We are happy to say that the training course was delivered by a well experienced and competent instructor."

    - Liung Ling, Senior Programmer, USS-POSCO

     
    Training: Courses Taken
    2124: Programming with C#
    2956: Core Foundations of Microsoft .NET 2.0 Development

    Packages Purchased
    MCSD: Microsoft Certified Solution Developer (C#.Net Track)
    MCTS: .NET 3.5 ADO.NET and ASP.NET Application
     
    Benefits:
  • USS-POSCO was able to gain the necessary skills to complement their programming knowledge and facilitate a successful transition into the Microsoft Development Tools and .NET platforms.
  • NetCom was able to service the needs of USS-POSCO within their tight schedule, by condensing a great deal of knowledge into 4 days of intensive, customized training. Because the students were experienced programmers they were able to dictate and thrive in this fast pace.
  • NetCom provided an experienced instructor and shipped all authorized course materials to USS-POSCO. Since the employees did not have to travel, there was minimal down-time and maximum Return on Investment.

    "After four very intense days of learning, we feel that we have gained a great deal. Thank you."

    - Liung Ling, Senior Programmer, USS-POSCO


  • Providing certification training for QWEST
    Published On: 14 April 2008
    Customer: Qwest Communications
    Location: Denver, CO, US
     
    Qwest® is a leading provider of voice, video and data services across America and the world. For more than a century, homes and businesses have relied on our dependable dial tone connection. Qwest's employees, approximately 40,000, are committed to delivering world-class products backed by unmatched customer service. Whether you're a single household, a small business or a global corporation, from voice to data to video, Qwest has a solution just for you.
     
    Business Needs: Qwest was looking to expand its operations and needed key in-house IT expertise to scale its operations. Their technicians needed to gain systems engineer skills to achieve this.
     
    Solution: NetCom create a custom class for Qwest and provided certification training to two groups of eight students each. Each group went through six weeks of training focused on MCSE training and certification. Qwest flew in the students from national locations to a central training facility.
     
    Training: Courses Taken
    2272: Implementing and Supporting Microsoft Windows XP Professional
    2285: Installing, Configuring, and Administering Microsoft Windows XP Professional
    Consulting Service

    Packages Purchased
    MCSA, MCSE 2003, Windows XP - Accelerated
    Microsoft Windows XP
    Consulting Service
     
    Benefits: The training went very well and Qwest was very satisfied with NetCom's certification training approach. They were able to connect better with their customers by earning the MCSE certifications as their customers actually value Qwest more with the MCSE credentials. The MCSE certification for Windows 2003 helped them significantly to go beyond providing the basic skills to show the specialized real-world capability to their customers and made their growth process easier.NetCom is also working on providing similar training to one more group, followed by Upgrade to Server 2008 training to two more groups.

    Customized SQL training for expert SQL users
    Published On: 14 April 2008
    Customer: Gold Bridge Partners, Inc.
    Location: Augusta, ME
    Industry: Computer Services::Information Technology Services
     
    Gold Bridge Partners, Inc. is a nationally-recognized web development and technology corporation located in Augusta, ME. For nearly a decade their team has been delivering technical and creative solutions for government, private businesses, and non-profit organizations. Gold Bridge's products and services include custom software development, web design, IT support, and much more. They understand the importance of a professional online presence for every business and organization. Their goal is to provide you with an attractive website and integrated tools to keep you on the cutting-edge.
     
    Business Needs: Gold Bridge Partners IT development team had been developing business log for years in middle tear application components developed in application languages such as Java, Perl, PHP, ASP/VB and .NET. In a recent project they included as much business logic as possible in the database (DB2 PL/SQL). They were considering developing their business logic more at the database level in the future, specifically for upcoming SQL Server / .NET projects. We want to be sure we are aware of best practices for coding T-SQL stored procedures and triggers and what unexpected issues or pitfalls we might be up against. We have many years experience developing software and some years experience writing T-SQL. We just want to make sure we know what we're doing before we try to write the entire business logic layer in T-SQL. We want to bring our already experienced developers to the EXPERT level. said Jonathan Williams, IT development manager for Gold Bridge.
     
    Solution: Since the intended audience was a very advanced group of SQL users, NetCom created a custom onsite training class for them using Microsofts MCITP SQL 2005 advanced Business Intelligence Program. NetComs subject matter expert (SME) created a custom plan for them making sure the custom training gave enough time to make the training effective. The final training was scheduled as a four day class for five of their employees, and took into consideration their budget constraints.
     
    Training: Courses Taken
    2794: Designing a Business Intelligence Solution for the Enterprise Using Microsoft SQL Server 2005

    Packages Purchased
    MCITP: SQL Server 2005 - Business Intelligence Developer
     
    Benefits: The training went very well. We are pleased. James (our SME) was both fun and informative. The training that we have received has aided us greatly in our development efforts said Jonathan. With NetComs database training, they were able to develop their business logic at the database level effectively.

    Custom Great Plains and BizTalk Training
    Published On: 14 April 2008
    Customer: Universidad de las Americas Puebla
    Location: Puebla, Mxico
    Industry: Education::Colleges & Universities
     
    The Universidad de las Américas Puebla (UDLA) was founded in 1940 as the Mexico City College and the first twelve students graduated in 1944. The Universidad de las Américas was accepted as a member of the Southern Association of Colleges and Schools (SACS) in 1959.The UDLA's academic programs have been officially accredited by the Department of Public Education since 1976. In 1985 the university officially changed its name to Fundación Universidad de las Américas Puebla.
     
    Business Needs: "We need to learn more about Great Plains and the different options we have to extend its functionality" said Hugo Lopez, Training coordinator of Universidad de las Americas Puebla. UDLA had implemented Microsoft Dynamics GP as an Enterprise Resource Planning (ERP) but was having problems with its implementation as people in their IT department were not trained in GP. UDLA started looking for GP training in Mexico but was unsuccessful in finding the training to satisfy their needs. When UDLA contacted NetCom, they wanted to send two people to US for the Dynamics GP training.
     
    Solution: Universidad de las Americas Pueblas goal was to gain the in-depth knowledge to customize and implement Microsoft Dynamics GP using Dexterity. Since there was no official courseware for Dexterity, NetCom created custom training as per their needs. NetCom also provided them custom training at their site in Mexico where they could train a group of employees. This also helped them circumvent immigration issues with their employees getting VISA to the US.NetCom sent a bilingual (English and Spanish speaking) GP instructor to run the custom class for them. The training went on for three weeks and was very successful. "My Team and I are very happy with the training and with the instructor (hes a person who really knows a lot about the product). This training is going to be very useful in the projects that we are working on. We are so happy, that we are interested in some additional training" said Hugo. UDLA also requested BizTalk Server training for econnect. Again, NetCom created another custom plan for econnect training which was conducted over eight days.
     
    Training: Courses Taken
    2933: Developing Business Process and Integration Solutions Using Microsoft BizTalk Server 2006
    2934: Deploying and Managing Business Process and Integration Solutions Using Microsoft BizTalk Server 2006
    8507: General Ledger I in Microsoft Dynamics GP 9.0
    8517: Report Writer in Microsoft Dynamics GP 9.0
    8518: Business Portal Installation and Configuration in Microsoft Dynamics GP
    8519: Microsoft Dynamics GP Integration Manager
    8520: Modifier with Visual Basic with Applications (VBA) in Microsoft Dynamics GP 9.0
    8597: General Ledger II in Microsoft Dynamics GP 9.0
    Consulting Service

    Packages Purchased
    MCTS: BizTalk Server 2006
    Microsoft Dynamics GP 9.0 - Other
    Consulting Service
     
    Benefits: Universidad de las Americas Pueblas IT department had already implemented Microsoft Dynamics GP as an (ERP) but now they were able to use its full functionality. They were very satisfied with the whole training and were able to customize Microsoft Dynamics GP and integrate it with the other applications with associated technology. They were also able to integrate econnect with BizTalk very efficiently.

    Global Vista Training for international law firm
    Published On: 14 April 2008
    Customer: Latham & Watkins
    Location: US and Paris, France; Brussels, Belgium; Hong Kong
    Industry: Business Services::Legal Services
     
    Founded in 1934, Latham & Watkins has grown into a full-service international powerhouse with more than 2,100 attorneys in 26 offices around the world. The founders of Latham & Watkins instilled an ethic of hard work, commitment and quality that flourishes today and has nurtured the firm's dramatic growth into one of the world's premier business law firms. With that growth, they have built internationally recognized practices in a wide spectrum of transactional, litigation, corporate and regulatory areas. They have also received praise for their innovative approach to law firm management and for their pro bono work both on a local and global scale.
     
    Business Needs: Keeping up with the cutting edge technology and service their clients in the best possible way, Latham and Watkins required a stable and reliable IT infrastructure, so they decided to migrate from Microsofts Windows XP to Windows Vista. But they realized that to successfully integrate Vista in their organization and getting full advantage of Vista applications, their tech team requires the right training. So they turned to NetCom in search to satisfy their training needs. What we really need is a course that updates our Tech Support skills from XP to Vista said Diane, Latham & Watkins training development manager.
     
    Solution: Latham & Watkins was looking to run a series of 2 day custom Vista classes over 2-3 months at their several offices around the U.S. & worldwide that require this training. After understanding their training needs, NetComs lead Microsoft Subject Matter Expert (SME) and training logistics team put together a customized version of Vista courses 5115 and 5118 that would address the needs of Latham & Watkins. They wanted to include the introduction to Vista and the Aero Interface and IE 7.0 and take out any reference to Bit locker, Defender, and Firewall. A custom class with the custom course curriculum was created and held and multiple locations globally.
     
    Training: Courses Taken
    5118: Maintaining and Troubleshooting Windows Vista Computers
    5115: Installing and Configuring the Windows Vista Operating System
    Consulting Service

    Packages Purchased
    MCTS: Windows Vista Configuration
    MCITP: Enterprise Support Technician
    Consulting Service
     
    Benefits: NetComs training made for an effective transition from Windows XP to Vista for Latham & Watkins. They were very pleased with NetComs SMEs two day custom Vista training.The training was eventually held at several locations within the US and four other cities globally Paris, France; Brussels, Belgium; Hong Kong, China and Hamburg, Germany.
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    If you are not able to attain all certifications during the bootcamp, you can attend the bootcamp again within a period of one year, if it is still being offered and has availability. To attend, simply retain your course materials. You will need to pay for test vouchers and optional travel. If the courseware has changed, you must purchase the latest material. CAP would not apply if the class you want to reattend is for a different certification.

Next Step, how do I attend the MCTS and MCITP: Windows Vista Configuration and Enterprise Support Technician - Boot Camp?

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    Boot Camp Training NetCom’s intensive boot camps are designed to advance your skills in the shortest possible amount of time and get you certified. Boot camps go at a faster pace and often run for longer days, so you must have some level of subject matter experience before enrolling. Boot camps have mandatory assessment tests to ensure no one will slow down the class for other students. Learn more about Boot Camps
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    Private Onsite Training With NetCom’s private training programs, you decide where and when courses are held. Tailor the training to reflect your industry, corporate culture, goals and schedule. You pick the course content, length of training and instructional technique. Save money by doing bulk customized training.
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    Private 1-on-1 Training NetCom’s private 1-on-1 training focuses on the highest quality training possible. You get individualized, full attention from the instructor and you decide where and when courses are held. The training is custom tailored to reflect your industry, corporate culture, goals and schedule. You pick the course content, length of training and instructional technique.
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As a Microsoft Gold Learning Solutions Partner, NetCom Information Technology proudly accepts Microsoft Software Assurance Training Vouchers. You can attend Microsoft training at NetCom Information Technology for free, by redeeming your Microsoft vouchers.

Call 1-(888)-563-8266 for more information.

Duration: 6 days (60 hours)
Pricing: Variable, please request
Why pricing varies..Why pricing varies..

Pricing depends on different training delivery methods, one or more students and availability of volume discounts or currently available promotions.

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