Microsoft Technical - Other Training Package

About the Microsoft Technical - Other

1013: Mastering Microsoft Visual Basic 6 Development (5 days)   

Course Objectives

• Write a Microsoft Visual Basic-based application that accesses data from a database.
• Write a Visual Basic-based application that uses component object model (COM) components.
• Create an ActiveX control.
• Create a COM component.
• List the opportunities that Visual Basic developers have to incorporate Internet technologies into their applications.

Course Outline

• Essentials of Microsoft Visual Basic
  1. Understanding Microsoft Visual Basic-based development
  2. Creating an application
  3. Debugging and error handling
  4. Compiling an EXE file
  5. Overview of the State University Bookstore application
• Using Visual Data Access Tools
  1. Universal data access
  2. Connecting to a data source
  3. Getting data from a connection
  4. Organizing data
  5. Presenting data
• Using Class Modules
  1. Designing an application
  2. Creating class modules
  3. Adding properties, methods, and events
  4. Using a class module
  5. Creating data-bound class modules
• Building ActiveX Controls
  1. Creating an ActiveX control
  2. Exposing properties, methods, and events
  3. Testing a control
  4. Creating property pages
  5. Creating a data-bound control
  6. Creating a data source control
• Using ActiveX Data Objects
  1. Overview of ActiveX Data Objects (ADO)
  2. Handling data access errors
  3. Connecting to a data source
  4. Retrieving data from a data source
  5. Sorting and searching data
  6. Updating data
  7. Using disconnected data
  8. Creating dynamic record sets
  9. Understanding performance considerations
• Advanced Data Access Issues
  1. Overview of Microsoft SQL Server security
  2. Using cursors
  3. Enforcing data integrity
  4. Executing statements on a database
• Using COM Components
  1. Introduction to using COM components
  2. Creating a client application
  3. Using Microsoft Internet Explorer
• Building COM Components
  1. Introduction to COM components
  2. Creating COM components
  3. Creating an object model
  4. Adding error handling
• Optimizing and Deploying an Application
  1. Optimizing an application
  2. Deploying an application
  3. Deploying an ActiveX control
• Building Internet Applications
  1. Using the Web Browser control
  2. Creating Active Documents
  3. Creating dynamic hypertext markup language (DHTML) applications
  4. Creating Microsoft Internet Information Server applications

1017: Mastering Web Application Development Using Microsoft Visual InterDev 6 (5 days)   

Course Objectives

• Plan a Web site that uses a service-based application model.
• Use Microsoft Visual InterDev to build and manage Web sites.
• Use objects that the Document Object Model exposes, handle errors, and debug scripts and scriptlets.
• Use Active Server Pages (ASP) in Web applications, and use server-side script that manipulates objects on a Web server.
• Display data from a database in an ASP page.
• Create Web pages that retrieve and update information in a database by using Microsoft ActiveX Data Objects and Remote Data Service.
• Use Microsoft Visual Basic 6 to build COM components that contain business rules, and call these COM components from a Web page.
• Manage transactions and resources for server-based COM components by using Microsoft COM+ Services.
• Use existing services, such as e-mail and indexing from within a Web solution.

Course Outline

• Planning a Web Site
  1. Overview of Web-Related Technologies
  2. Models for Web Site Development
  3. Security Issues
  4. Overview of the State University Web Application
• Introducing Visual InterDev
  1. What is Visual InterDev?
  2. Creating a Simple Web Project
  3. Creating a Web Site
  4. Introducing Visual InterDev Tools
  5. Creating an HTML Page
  6. Creating HTML Forms
  7. Deploying a Web Project
  8. Tools Supporting Team Development
  9. Additional Visual InterDev Tools
• Using Dynamic HTML
  1. Creating Client Script
  2. Using Browser Objects
  3. Handling Events
  4. Using Document Objects
  5. Creating DHTML Scriptlets
• Using Active Server Pages
  1. Creating ASP Applications
  2. Creating Server Script
  3. Reading Requests and Sending Responses
  4. Saving State Data
  5. Using COM Components
  6. Using Page Objects
  7. Security Issues in ASP
• Accessing Databases
  1. Adding a Data Connection
  2. Adding a Data Command
  3. Adding Data-Bound Controls
  4. Connecting Controls to the Data
  5. Customizing Database Access
  6. Managing Databases
• Understanding Data Access Technologies
  1. Universal Data Access
  2. ActiveX Data Objects Overview
  3. Using ActiveX Data Objects
  4. Using Remote Data Service
• Creating COM Components
  1. Overview of Business Services
  2. Creating COM Components in Visual Basic
  3. Working with COM Components
• Using Microsoft COM+ Services
  1. Introduction to Microsoft COM+ Services
  2. Creating Transaction Components
  3. Microsoft COM+ Services and Active Server Pages
  4. Using Component Services
  5. Microsoft COM+ Services Declarative Security and Identity
• Integrating Other Server-Side Technologies
  1. Overview of Server-Side Technologies
  2. Integrating Mail Services
  3. Adding Search Services
  4. Other Microsoft Server-Side Technologies

1303: Mastering Microsoft Visual Basic 6 Fundamentals (5 days)   

Course Objectives

• Build custom, multiple-form applications
• Incorporate dynamic menus, pop-up menus, status bars, and custom toolbars into applications.
• Implement form-level and field-level input validation.
• Debug applications using debugging tools provided in Visual Basic 6.
• Use standard controls, control arrays, and create controls dynamically.
• Execute centralized error-handling in applications.
• Use the data control for database access.
• Implement drag and drop in Visual Basic-based applications.
• Use Microsoft ActiveX controls in Visual Basic-based applications
• Create setup programs to distribute applications.

Course Outline

• Introduction to Application Development Using Visual Basic
  1. Features of Visual Basic
  2. Editions of Visual Basic
  3. Visual Basic terminology
  4. Working in the development environment
  5. Event-driven programming
  6. Creating a program in Visual Basic
  7. Project and executable files
  8. Visual Basic reference materials
  9. Self-check questions
• Visual Basic Fundamentals
  1. Introduction to objects
  2. Controlling objects
  3. Properties, methods, and events
  4. Working with forms
  5. Introduction to controls
  6. Basic controls
  7. Self-check questions
• Working with Code and Forms
  1. Understanding modules
  2. Using the code editor window
  3. Other code navigation features
  4. Code documentation and formatting
  5. Setting environment options
  6. Setting code formatting options
  7. Automatic code completion features
  8. Interacting with the user
  9. Using the MsgBox function
  10. Using the InputBox function
  11. Working with code statements
  12. Managing forms
  13. Self-check questions
• Variables and Procedures
  1. Overview of variables
  2. Declaring variables
  3. Variable scope
  4. Using arrays
  5. User-defined data types
  6. Converting data types
  7. Using constants
  8. Working with procedures
  9. Working with dates and times
  10. Using the Format function
  11. Manipulating text strings
  12. Self-check questions
• Controlling Program Execution
  1. Comparison and logical operators
  2. Using If-Then statements
  3. Using Select Case statements
  4. Overview of looping structures
  5. Using Do-Loop structures
  6. For-Next statement
  7. Exiting a loop
  8. Self-check questions
• Debugging
  1. Types of errors
  2. Break mode
  3. Using the Debug toolbar
  4. Using the Watch window
  5. Using the Immediate window
  6. Using the Locals window
  7. Tracing program flow with the Call Stack
  8. Self-check questions
• Working with Controls
  1. Types of controls
  2. Overview of standard controls
  3. Using ComboBox and ListBox controls
  4. Using OptionButton and Frame controls
  5. Working with selected text
  6. Advanced standard controls
  7. ActiveX controls
  8. Insertable objects
  9. Self-check questions
• Data Access Using the ADO Data Control
  1. Overview of ActiveX data objects
  2. Visual Basic data access features
  3. Relational database concepts
  4. Using the ADO Data control to access data
  5. Structured query language (SQL)
  6. Manipulating data
  7. Using Data Form Wizard
  8. Self-check questions
• Input Validation
  1. Field-level validation
  2. Using text box properties to restrict data entry
  3. Using the Masked Edit control
  4. Form-level validation
  5. Form events used when validating data
  6. Self-check questions
• Error Trapping
  1. Overview of run-time errors
  2. Overview of the error handling process
  3. The Err object
  4. Errors and the calling chain
  5. Errors in an error-handling routine
  6. Inline error handling
  7. Error-handling styles
  8. General error-trapping options in Visual Basic
  9. Self-check questions
• Enhancing the User Interface
  1. Menus
  2. Status bars
  3. Toolbars
• Drag and Drop
  1. Overview of drag and drop
  2. Mouse events
  3. Drag-and-drop basics
  4. Self-check questions
• More About Controls
  1. Collections
  2. Using control arrays
  3. Self-check questions
• Finishing Touches
  1. User interface design principles
  2. Distributing an application
  3. Creating a default project
  4. Review: Steps to creating a Visual Basic program
  5. Development resources
  6. Self-check questions

1592: Creating and Managing Web Solutions Using Microsoft FrontPage 2000 (2 days)   

Course Objectives

• Explain the types of Web solutions that can be created using FrontPage 2000.
• Explain the primary client and server features of FrontPage.
• Explain the intranet construction process including site administration, user interface, and opening a new Web file.
• Design, add, and modify a user interface including themes, content, and shared borders.
• Design, implement, and modify site navigation tools.
• Add and edit design elements such as graphics, animations, and frames.
• Add additional functionality to a site using forms, discussion Webs, and database links.
• Publish a site, perform basic site administration, and generate site management reports.

Course Outline

• Overview of Microsoft FrontPage 2000
  1. Introduction to FrontPage 2000 Web solutions
  2. Web terminology and concepts
• FrontPage 2000 Features
  1. Client features of FrontPage 2000
  2. Server features of FrontPage 2000
  3. Advanced features of FrontPage
  4. New features in FrontPage 2000
• Introduction to the Construction Process
  1. Planning the Web solution back-end
  2. Planning the Web solution front-end
  3. Opening a Web
• Building the User Interface
  1. Assembling your content inventory
  2. Adding text and content
• Designing and Implementing Site Navigation
  1. Setting a navigation structure
  2. Adding navigation bars
  3. Adding a table of contents
  4. Creating hyperlinks
  5. Adding e-mail links
• Adding Design Elements
  1. Adding graphic elements
  2. Adding animation effects
  3. Working with frames
• Adding Functionality to the Site
  1. Designing and adding feedback forms
  2. Adding a discussion Web
  3. Creating database connections
• Publishing and Administrating the Site
  1. Publishing the site using FTP
  2. Administrating the site
  3. Planning for growth

1737: Microsoft Operations Framework Essentials (2 days)   

Course Objectives

• Describe the major challenges now facing IT operations, and the MOF approach to service management.
• Describe ITIL and how MOF builds on it.
• Describe the MOF Process Model, its four quadrants, and the mission of service for each quadrant.
• Describe the MOF Team Model and the mission, key responsibilities, and needed staff competencies for each role cluster.
• Describe the MOF Risk Management Discipline and how it is applied to operations.

Course Outline

• Introduction to MOF
  1. Challenges Facing IT and IT Operations
  2. Overview of MOF
• Building on ITIL
  1. Overview of ITIL
  2. How MOF Builds on ITIL
• MOF Process Model
  1. Introduction to the MOF Process Model
  2. Changing Quadrant
  3. Operating Quadrant
  4. Supporting Quadrant
  5. Optimizing Quadrant
• MOF Team Model
  1. Introduction to Team Models
  2. MOF Team Model
  3. MOF Team Role Clusters
• MOF Risk Management Discipline
  1. Why MOF Embeds Risk Management
  2. MOF Risk Management Process

1787: Microsoft Operations Framework Changing Quadrant (3 days)   

Course Outline

• Introduction to the MOF Changing Quadrant
  1. How the MOF Changing Quadrant processes fit into the total IT environment
  2. Review of MOF Essentials main points
• Change Management
  1. Change management overview
  2. Change priorities and categories
  3. Change advisory board (CAB), IT executive committee (ITEC), and the authorization process
  4. Change development, release, and review
  5. Applying a change process to an IT environment
• Release Planning, Building, and Testing
  1. Release Planning
  2. Release Building
  3. Acceptance Testing
  4. Release Readiness Review
  5. Managing change in an IT environment by applying configuration management and release management processes
• Rollout Planning, Preparation, and Deployment
  1. Rollout Planning
  2. Rollout Preparation
  3. Rollout Deployment
  4. Dealing with the day-to-day IT operations environment issues, such as a business-driven change
• Configuration Management
  1. Setup activities
  2. Establishing configuration items
  3. Accessing configuration items
  4. Changing configuration items
  5. Reviewing configuration items
  6. Applying change management, release management, and configuration management processes to effectively manage change in an IT environment
• Emergency Changes
  1. Emergency Change Process
  2. Change Advisory Board Emergency Committee

1846: Microsoft Solutions Framework Essentials (3 days)   

Course Objectives

• Explain how an improved solution strategy can alleviate the challenges to delivering technology solutions.
• Describe how the MSF team model is used on an MSF project.
• Discuss the concept of MSF role clusters.
• Explain how MSF teams are scaled, depending on project size and complexity.
• Explain project management on MSF teams.
• Explain how the risk management discipline is applied to an MSF project.
• Explain the MSF envisioning phase.
• Explain how to ensure that the solution meets initial business goals and requirements.
• Describe how the team plans what to build.
• Explain the MSF developing phase.
• Explain the MSF stabilizing phase.
• Describe the tasks involved in testing and piloting a solution.
• Explain the MSF deploying phase.
• Describe the tasks involved in deploying to a production environment.
• Describe the tasks involved in completing a project.

Course Outline

• Introduction to the Microsoft Solutions Framework
  1. Discusses the characteristics of today's business environment that affect IT.
  2. Suggests some of the ways in which IT can help businesses meet its goals.
  3. Explains some of the factors that get in the way of successful IT projects.
  4. Describes where IT must direct its attention to make its projects more effective.
  5. Demonstrates how MSF meshes with the Microsoft Operations Framework (MOF).
• Building an MSF Team
  1. Discusses some of the typical problems with challenged or failing projects.
  2. Demonstrates how the basic goals for successful projects contain the remedies for common project failures.
  3. Explains how the MSF foundational principles guide the functioning of the team.
  4. Presents the MSF Team Model.
  5. Discusses role clusters and functional areas.
  6. Identifies ways to scale up teams.
  7. Introduces feature teams and function teams.
  8. Defines project management and its several areas of responsibility.
• Managing Project Risks
  1. Managing Risks Throughout the Project
  2. Taking Steps for Effective Risk Management
• Establishing Your Project Life Cycle
  1. MSF Process Model Basics
  2. Clarifying Responsibilities in Each Phase
• Starting Your Project
  1. The MSF Envisioning Phase
  2. Selecting and Preparing the Project Team
  3. Defining the Solution
  4. Scoping the Solution
  5. Establishing a Basis for Review and Change
• Planning Your Project
  1. The MSF Planning Phase
  2. Planning What to Build
  3. Planning How to Build
  4. Planning When Building
  5. Preparing the Environments
• Developing Your Solution
  1. The MSF Developing Phase
  2. Testing the Solution
• Stabilizing Your Solution
  1. The MSF Stabilizing Phase
  2. Testing and Piloting for Stabilization
• Deploying Your Solution
  1. The MSF Deploying Phase
  2. Deploying to a Production Environment
  3. Completing Your Project

2015: Enabling Business Processes Using XML, Smart Documents, and Smart Client Solutions Within the Microsoft Office System (1 day)   

Course Objectives

• Understand the development technologies included in Office 2003.
• Work with XML data in Office 2003.
• Create and deploy XML-based smart documents.
• Create and deploy DLL-based smart documents.

Course Outline

• Introducing Office 2003 Development
  1. Smart Client Applications
  2. Smart Client Development Features in Office 2003
• Using XML in Office 2003
  1. Working with XML Data in Office 200
  2. Working with XML Data in Word 2003
  3. Working with XML Data in Excel 2003
• Developing Simple XML-based Smart Documents
  1. Understanding XML-based Smart Document Architecture
  2. Creating MOSTL Files
  3. Developing Manifest Files
  4. Deploying XML-based Smart Documents
• Developing DLL-based Smart Documents
  1. Understanding DLL-based Smart Document Architecture
  2. Creating Smart Document DLLs
  3. Developing DLL-based Smart Document Manifest Files
  4. Deploying DLL-based Smart Documents

2016: Bringing Data into Desktop Programs Using the Microsoft Office 2003 Editions Research and Reference Technologies (1 day)   

Course Objectives

• Use the Office 2003 Research task pane to retrieve information.
• Add a service to the Research Library.
• Identify the XML schemas used by Research Library providers.
• Create a custom Research Library provider.
• Incorporate smart tags in a query response.
• Implement security in a Research Library provider.
• Deploy custom Research Library registration information.

Course Outline

• Using the Research Library
  1. Introduction to the Research Library
  2. Research Library Options and Settings
• Creating Custom Providers
  1. Research Library Extensibility
  2. Creating a Research Library Provider
• Implementing Advanced Provider Functionality
  1. Using Smart Tags to Create Custom Actions
  2. Securing a Research Library Provider
• Configuring the Research Library
  1. Configuring Service Registration Information

2052: Using Microsoft Visual Studio Tools for the Microsoft Office System (1 day)   

Course Objectives

• Use Visual Studio Tools for the Microsoft Office System.
• Develop Visual Studio Tools for Office solutions for Word 2003.
• Develop Visual Studio Tools for Office solutions for Excel 2003.
• Secure, deploy, and update Visual Studio Tools for Office solutions.

Course Outline

• Using Visual Studio Tools for the Microsoft Office System
  1. What are the Visual Studio Tools for the Microsoft Office System?
  2. Architecture of Visual Studio Tools for Office Solutions
  3. Using Visual Studio Tools for Office Project Templates
  4. Programming Office Using Visual Basic .NET and Visual C# .NET
  5. Using Office Objects
• Developing Solutions for Word 2003
  1. Using Word Project Assemblies
  2. Using Word Objects
  3. Working with .NET Framework Classes
• Developing Solutions for Excel 2003
  1. Using Excel Project Assemblies
  2. Using Excel Objects
  3. Working with .NET Framework Classes
• Securing, Deploying, and Updating Visual Studio Tools for Office Solutions
  1. Securing Solutions
  2. Deploying Solutions
  3. Updating Solutions

2062: Implementing Microsoft Metadirectory Services 2.2 (5 days)   

Course Objectives

• Describe the purpose, function, and components of MMS.
• Install and configure the server and client components of MMS, and explore the results of an MMS installation.
• Configure a management agent to manage the creation and deletion of entries in the metaverse namespace, the connector namespace, and the connected directories.
• Manage attribute values by establishing join criteria, implementing join inclusion rules, and using attribute flow rules.
• Restructure data between a connected directory and the metadirectory by modifying the Parsing and Construction templates in management agents.
• Perform advanced management agent configuration.
• Configure management agents, joins, attribute flow rules, and templates to perform an MMS implementation involving four connected directories.
• Automate the creation and deletion of user accounts in each connected directory throughout an enterprise by using the Together Administration management agent (TAMA).
• Manage enterprise data by using TAMA and the Active Directory directory service management agent to synchronize data between multiple Active Directory forests.
• Administer the metadirectory by securing access to metadirectory data and managing shared attributes.
• Maintain and optimize MMS.
• Analyze and resolve common troubleshooting scenarios in MMS by applying a systematic error-identification process and then taking appropriate corrective measures.
• Plan a metadirectory implementation and produce a set of metadirectory functional requirements.
• Design and develop an MMS implementation that meets a set of metadirectory functional requirements.

Course Outline

• Introduction to MMS
• Installing and Exploring MMS
• Managing Directory Entries by Configuring Management Agents
• Managing Attribute Values Using Joins and Attribute Flow Rules
• Modifying and Creating Templates
• Performing Advanced Management Agent Configuration
• Performing a Basic MMS Implementation
• Managing Enterprise Identity Using TAMA
• Performing Active Directory Interforest Synchronization
• Administering MMS
• Maintaining and Optimizing MMS
• Troubleshooting MMS
• Planning a Metadirectory Implementation
• Designing and Developing a Metadirectory

2143: Deploying and Managing Microsoft Host Integration Server 2000 (5 days)   

Course Objectives

• Install Host Integration Server 2000.
• Configure network access to Systems Network Architecture (SNA) hosts.
• Configure dependent logical unit (LU) access to a mainframe computer.
• Configure independent LU 6.2 access.
• Install and configure Host Integration Server Clients.
• Configure the Host Print service.
• Configure Host Security integration.
• Describe the role of COM Transaction Integrator for CICS and IMS (COMTI).
• Configure COMTI-to-mainframe computers.
• Install and configure the MSMQ-MQSeries Bridge.
• Integrate host data in an SNA environment.

Course Outline

• Introducing Microsoft Host Integration Server 2000
  1. Defining the Need for Host Integration
  2. Integrating Host Applications
  3. Integrating Host Data
  4. Integrating Host Networks
  5. Choosing the Appropriate Type of Integration
• Installing Microsoft Host Integration Server 2000
  1. Installing Host Integration Server
  2. Running the SNA Resource Locator Wizard
  3. Configuring Administrative Access
• Configuring Network Access to SNA Hosts
  1. Configuring Physical Network Connectivity to the SNA Host
  2. Introducing SNA Links
  3. Installing and Configuring Link Services
  4. Configuring Properties for Specific Link Services
  5. Introducing SNA Connections
  6. Configuring Connections
  7. Troubleshooting Connection Problems
• Troubleshooting Connection Problems
  1. Configuring 3270 Display LU Access
  2. Using the 3270 Client to Establish a Display Session
  3. Configuring LUA Access to Mainframe Applications
  4. Using LU Pools
  5. Managing Host Integration Server Using WMI
• Configuring Independent LU 6.2 Access
  1. Introducing LU 6.2
  2. Configuring LU 6.2 Access to an SNA Host
  3. Configuring TN5250 Access to AS/400 Applications
  4. Configuring fault tolerance and load balancing in an independent LU 6.2 environment.
• Installing and Configuring Microsoft Host Integration Server 2000 Clients
  1. Introducing Client Software Types
  2. Installing Host Integration Server Clients
  3. Locating SNA Resources Using Active Directory
  4. Locating SNA Resources Using a Subdomain
• Configuring the Host Print Service
  1. Describing Host Print Service
  2. Configuring Printing
  3. Configuring 3270 Print Session Properties
  4. Customizing Print Service Functions
• Configuring Host Security Integration
  1. Describing Host Security Integration
  2. Installing and Configuring Host Security Integration
• Integrating Applications Using COMTI
  1. Introducing OLTP Components and Terminology
  2. Describing COMTI Basic Functions
  3. Describing COMTI Programming Models
• Configuring COMTI
  1. Preparing for Configuration
  2. Developing COMTI Component Libraries
  3. Configuring a Method Using the COBOL Wizard
  4. Configuring COMTI Connectivity
• Integrating Asynchronous Communications Using MSMQ-MQSeries Bridge
  1. Introducing Message Queuing
  2. Introducing MSMQ-MQSeries Bridge
  3. Configuring MQSeries
  4. Configuring MSMQ
  5. Configuring the MSMQ-MQSeries Bridge
  6. Configuring the MQSeries Client
• Integrating Host Data
  1. Data Access Standards
  2. Gaining Access to Relational Data
  3. The ODBC Driver for DB2
  4. Gaining Access to Non-Relational Host Records
  5. Using the Host File Transfer ActiveX Control

2200: Microsoft Windows 2000 Return on Intelligence Training Kit (10 days)   

Course Objectives

• Install or upgrade to Windows 2000.
• Configure the Windows 2000 environment
• Connect clients running Windows 2000 to networks.
• Create and manage user accounts.
• Manage access to resources by using groups.
• Manage data by using the NTFS file system.
• Provide network access to file resources
• Monitor and optimize performance in Windows 2000.
• Implement security in Windows 2000.
• Configure printing.
• Configure Windows 2000 for mobile computing.
• Configure and manage disks.
• Implement disaster protection.
• Install and configure Terminal Services.
• Implement Windows clients.
• Implement Windows servers.
• Configure the DHCP Server service.
• Configure the DNS Server service.
• Configure WINS.
• Configure network security protocols.
• Configure network security by using Public Key Infrastructure (PKI).
• Configure network security by using Internet Protocol Security (IPSec).
• Configure remote access to a network.
• Support remote access to a network.
• Extend remote access capabilities by using Internet Authentication Service (IAS).
• Configure Windows 2000 as a network router.
• Configure Internet access for a network.
• Configure a Web server.
• Deploy Windows 2000 Professional by using Remote Installation Services (RIS).
• Manage a Windows 2000 network.
• Identify and resolve network connectivity problems by using Windows 2000 troubleshooting tools and utilities.
• Enable network connectivity between NetWare, Macintosh, and UNIX networks.
• Identify the concepts of the Active Directory directory service and its logical and physical structures.
• Implement a Domain Name System (DNS) infrastructure in preparation for installing Active Directory.
• Install Active Directory on a computer running Windows 2000 Server, and perform post-installation tasks.
• Set up and administer domain user accounts and groups.
• Publish resources, including printers and shared folders, in Active Directory.
• Delegate administrative control of Active Directory objects in Windows 2000.
• Implement Group Policy.
• Manage user environments by using Group Policy.
• Use Group Policy to deploy software.
• Create and manage trees and forests in a Windows 2000 network, and administer forest-wide resources.
• Manage Active Directory replication within a site and between sites.
• Manage operations masters.
• Manage and restore the Active Directory database.
• Implement an Active Directory infrastructure that is based on the business requirement of a fictitious organization.

Course Outline

• Introduction to Windows 2000 and Networking
  1. Define an operating system.
  2. Identify the features of Windows 2000.
  3. Define a network and describe the different types of networks and network operating systems.
  4. Define domains, trees, and forests.
  5. Describe the implementation of Microsoft Windows NT Directory Services with Windows 2000 Active Directory directory service.
• Administration of a Windows 2000 Network
  1. Control Panel
  2. System Properties
  3. System Information
  4. Event Viewer
  5. Windows Task Manager
  6. Performance
  7. Printers
  8. Shared Folders
  9. Disk Management
  10. Backup
  11. Security Management
  12. Network
  13. Microsoft Management Console
• Securing a Windows 2000 Network
  1. Identify two types of user accounts: local user accounts and domain user accounts.
  2. Describe the role of groups in administering Windows 2000.
  3. Describe the user rights that can be granted and the permissions that can be granted for access to resources.
• Examining the Network
  1. Describe the scope of a network.
  2. Describe the components used in a network.
  3. Describe the topologies used in networks.
  4. Describe the technologies used in networks.
  5. Describe the components used to expand a network.
• Examining Network Protocols
  1. Define a protocol and describe the types of protocols.
  2. Name the common network protocols supported by Windows 2000 and describe their characteristics.
  3. Describe the communication protocols and technologies that are compatible with Windows 2000.
  4. Describe the protocols used for remote access: dial-up protocols and virtual private network (VPN) protocols.
• Examining TCP/IP
  1. Describe the TCP/IP communication process.
  2. Describe the protocols in the TCP/IP protocol stack and the services they provide.
  3. Describe the process for resolving user-friendly computer names by mapping them to an IP address.
  4. Describe the process for sending data packets from one computer to another.
  5. Describe how the process of routing passes information between two network segments, so that computers can communicate on a wider scope.
• Examining IP Addressing
  1. Define classful IP addressing and describe the features of each class.
  2. Describe the procedure for subnetting a network.
  3. Describe the issues involved in planning the IP addresses for a network.
  4. Describe the procedure for assigning an IP address by using the tools provided by Windows 2000.
• Optimizing IP Address Allocation
  1. Describe the features of Classless Inter-Domain Routing.
  2. Convert IP addresses from decimal format to binary format.
  3. Calculate the network ID of a subnet mask to determine local and remote hosts.
  4. Describe IP address allocation using CIDR.
• Examining Web Services
  1. Describe the Internet, an intranet, the domain namespace, and a Uniform Resource Locator (URL).
  2. Describe the different client technologies available for accessing information on the Internet.
  3. Describe the methods for securely connecting to the Internet from a Windows 2000 network by using Network Address Translators (NATs), proxy servers, and firewalls.
  4. Explain how Web server technologies, such as Microsoft Internet Information Services (IIS), can be used to host services on the Internet.
• Installing or Upgrading to Windows 2000
  1. Prepare for a Windows 2000 installation.
  2. Install Windows 2000 Professional from a compact disc.
  3. Install Windows 2000 Advanced Server from a compact disc.
  4. Upgrade to Windows 2000 Professional.
  5. Upgrade to Windows 2000 Advanced Server.
  6. Identify setup errors.
• Configuring the Windows 2000 Environment
  1. Configure and manage hardware.
  2. Configure display options.
  3. Configure system settings.
  4. Configure the desktop environment.
  5. Configure Internet options.
• Creating and Managing User Accounts
  1. Describe the purpose of user accounts.
  2. Identify the guidelines for new user accounts.
  3. Create local user accounts.
  4. Create and configure domain user accounts.
  5. Set properties for domain user accounts.
  6. Customize user settings with user profiles.
  7. Identify best practices for creating and configuring user accounts.
• Managing Access to Resources by Using Groups
  1. Identify how groups function and their characteristics.
  2. Implement groups in a workgroup
  3. Implement groups in a domain.
  4. Identify best practices for implementing groups.
• Managing Data by Using NTFS
  1. Describe NTFS permissions.
  2. Explain how Windows 2000 applies NTFS permissions.
  3. Use NTFS permissions.
  4. Grant special NTFS permissions.
  5. Compress data on an NTFS partition.
  6. Configure disk quotas on NTFS partitions.
  7. Secure data by using Encrypting File System (EFS).
• Providing Network Access to File Resources
  1. Explain the purpose and use of shared folders.
  2. Create shared folders.
  3. Combine NTFS permissions and shared folder permissions.
  4. Use administrative shared folders.
  5. Publish a folder in the Active Directory directory service.
  6. Configure shared folders by using Distributed file system (Dfs).
• Monitoring and Optimizing Performance in Windows 2000
  1. Monitor event logs to monitor information about system operations.
  2. Use Task Manager to monitor system resources.
  3. Use System Monitor to monitor system performance.
  4. Use alerts to notify a user or an administrator when certain system criteria are met or exceeded.
  5. Identify counters to monitor for optimizing performance.
• Implementing Security in Windows 2000
  1. Secure desktops and services by using security policies
  2. Audit access to system resources.
• Configuring Printing
  1. Identify the requirements for setting up a network printer.
  2. Add a shared printer on a print server and set up client computers to print.
  3. Configure a network printer on a print server.
  4. Configure Internet printing.
• Configuring Windows 2000 for Mobile Computing
  1. Configure hardware for mobile computing.
  2. Configure power management options for mobile computing.
  3. Make files available offline by configuring client computers and the server
  4. Connect to computers and networks remotely.
  5. Identify solutions to mobile computing problems.
• Configuring and Managing Disks
  1. Describe disk types in Windows 2000.
  2. Create partitions on a basic disk.
  3. Create volumes on a dynamic disk.
  4. Perform common disk management tasks.
  5. Apply best practices for configuring and managing disks.
• Implementing Disaster Protection
  1. Describe the purpose of disaster protection and recovery.
  2. Configure an uninterruptible power supply.
  3. Provide data redundancy with fault-tolerant volumes.
  4. Back up and restore data in Windows 2000.
  5. Use disaster recovery tools.
• Installing and Configuring Terminal Services
  1. Describe the purpose and use of Terminal Services.
  2. Plan a Terminal Services installation.
  3. Install Terminal Services.
  4. Configure Terminal Services.
  5. Establish a Terminal session.
  6. Configure session settings.
  7. Install applications on a Terminal server.
• Implementing Windows 2000 Clients
  1. Describe the primary deployment methods for Windows 2000.
  2. Perform a manual network installation of Windows 2000.
  3. Customize installations and upgrades using switches.
  4. Use the Setup Manager wizard.
  5. Describe the process of disk duplication.
  6. Perform a remote installation of Windows 2000.
  7. Troubleshoot Windows 2000 setup.
• Implementing Windows 2000-based Servers
  1. Describe common implementation features.
  2. Implement a file server.
  3. Implement a print server.
  4. Implement an application server.
  5. Implement a Web server.
  6. Describe routine administration tasks.
• Introduction to Microsoft Windows 2000 Networking Infrastructure
  1. Define the components of a Windows 2000 network infrastructure.
  2. Describe the role of an intranet in a Windows 2000 network.
  3. Identify remote access methods.
  4. Describe how a remote office can be connected to an intranet.
  5. Identify the methods that are used to establish Internet access.
  6. Describe the purpose of an extranet.
• Automating Internet Protocol (IP) Address Assignment
  1. Define DHCP (Dynamic Host Configuration Protocol) and describe how to use it on a network.
  2. Install the DHCP service.
  3. Authorize the DHCP service.
  4. Create and configure a scope.
  5. Customize DHCP functionality.
  6. Configure DHCP in a routed network.
  7. Support DHCP on a network.
• Implementing Name Resolution Using DNS
  1. Describe the DNS (Domain Name System) query process.
  2. Install the DNS Server service.
  3. Configure name resolution for client computers.
  4. Create zones.
  5. Configure zones.
  6. Configure DNS for internal use by configuring a root zone.
  7. Configure DHCP for DNS integration.
  8. Maintain and troubleshoot DNS servers.
• Implementing Name Resolution by Using WINS
  1. Explain how to connect to NetBIOS-based networks.
  2. Explain the Windows Internet Name Service (WINS) name resolution process.
  3. Configure computers as WINS servers and clients.
  4. Configure support for non-WINS clients.
  5. Enable WINS database replication.
  6. Maintain the WINS database.
• Configuring Network Security by Using Public Key Infrastructure
  1. Define PKI concepts.
  2. Deploy Certificate Services.
  3. Use certificates.
  4. Manage certificates.
  5. Configure the Active Directory directory service for certificates.
  6. Troubleshoot Certificate Services.
• Configuring Network Security by Using IPSec
  1. Describe the use of IPSec in a network.
  2. Implement IPSec.
  3. Configure IPSec for server security.
  4. Troubleshoot network protocol security.
• Configuring Remote Access
  1. Describe the remote access process and protocols.
  2. Configure inbound connections on a remote access server.
  3. Configure outbound connections on a remote access client.
  4. Configure Multilink connections.
  5. Configure authentication protocols for remote access sessions.
  6. Configure encryption protocols for remote access sessions.
  7. Configure Routing and Remote Access for DHCP integration.
• Supporting Remote Access to a Network
  1. Explain remote access policy and profile concepts.
  2. Describe the process of remote access policy evaluation.
  3. Create a remote access policy and configure a remote access profile.
  4. Maintain and troubleshoot remote access.
• Extending Remote Access Capabilities by Using IAS
  1. Describe the use of IAS in a network.
  2. Install and configure IAS.
• Configuring a Windows 2000-Based Server as a Router
  1. Explain the function and purpose of routing.
  2. Configure network connections.
  3. Enable routing by using Routing and Remote Access.
  4. Configure static routes.
  5. Configure a routing interface.
  6. Implement demand-dial connections.
  7. Configure the Routing Information Protocol (RIP).
• Configuring Internet Access for a Network
  1. Describe the options that are available for connecting a network to the Internet.
  2. Configure Internet access by using a router.
  3. Configure Internet access by using network address translation (NAT).
• Configuring a Web Server
  1. Describe the uses of IIS.
  2. Prepare for an IIS installation.
  3. Install IIS.
  4. Configure a Web site.
  5. Administer IIS.
  6. Troubleshoot IIS.
• Deploying Windows 2000 Professional by Using RIS
  1. Describe the purpose and benefits of Remote Installation Services (RIS).
  2. Install and configure a RIS server by using the Remote Installation Services Setup wizard.
  3. Modify RIS configurations, including changing default options for client names and account locations, installation options, and diagnostic utilities.
  4. Deploy CD-based RIS images.
  5. Create Remote Installation Preparation (RIPrep) images.
  6. Compare CD-based images and RIPrep images.
  7. Provide solutions to potential RIS problems.
• Managing a Windows 2000 Network
  1. Identify Windows 2000 administrative strategies.
  2. Perform administrative tasks remotely by using Terminal Services.
  3. Explain how the SNMP protocol works.
  4. Implement the Windows 2000 SNMP Service.
• Troubleshooting Windows 2000 Network Services
  1. Troubleshoot network connectivity problems.
  2. Identify the symptoms and causes of network problems.
  3. Resolve TCP/IP problems.
  4. Resolve name resolution problems.
  5. Troubleshoot network services.
  6. Monitor the network data stream.
• Configuring Network Connectivity Between Operating Systems
  1. Configure access to NetWare resources.
  2. Provide Macintosh users with access to Windows 2000 resources.
  3. Connect to SNA hosts by using Microsoft Host Integration Server 2000.
  4. Connect to UNIX resources.
• Introduction to Active Directory in Windows 2000
  1. Describe the function of Active Directory.
  2. Describe the logical structure of Active Directory.
  3. Describe the physical structure of Active Directory.
  4. Describe the methods for administering a Windows 2000 network.
• Creating a Windows 2000 Domain
  1. Create a Windows 2000 domain by installing Active Directory.
  2. Examine the default structure of Active Directory.
  3. Perform post Active Directory installation tasks.
  4. Troubleshoot common problems that may occur when installing Active Directory.
  5. Remove Active Directory by using the Active Directory Installation wizard
• Setting Up and Administering Users and Groups
  1. Create multiple user accounts by importing user information into Active Directory.
  2. Administer user accounts.
  3. Use groups to manage access to domain resources.
  4. Implement strategies for using security groups to manage access to domain resources.
  5. Troubleshoot common problems with administering user accounts and groups.
• Publishing Resources in Active Directory
  1. Set up and administer published printers in Active Directory.
  2. Set up printer locations for published printers.
  3. Set up and administer published shared folders in Active Directory.
  4. Troubleshoot common problems with publishing resources in Active Directory.
• Delegating Administrative Control
  1. Manage object security in Active Directory.
  2. Control access to Active Directory objects.
  3. Delegate administrative control of Active Directory objects.
  4. Create and deploy customized consoles.
  5. Create and deploy customized taskpads.
  6. Apply best practices for delegating administrative control.
• Implementing Group Policy
  1. Implement Group Policy.
  2. Modify Group Policy inheritance.
  3. Delegate administrative control of Group Policy objects.
  4. Monitor and troubleshoot Group Policy.
• Using Group Policy to Manage User Environments
  1. Use Administrative Templates in Group Policy to assign registry-based Group Policy to control and configure user and computer environments.
  2. Assign scripts, such as startup, shutdown, logon, and logoff, with Group Policy to control user environments.
  3. Use Group Policy to redirect folders to a central network location.
  4. Use Group Policy to apply security policies to secure the user environment.
  5. Troubleshoot managing user environments by using Group Policy.
• Using Group Policy to Manage Software
  1. Use Group Policy to deploy software.
  2. Use Group Policy to configure software deployment.
  3. Use Group Policy to maintain software.
  4. Use Group Policy to remove software.
• Creating and Managing Trees and Forests
  1. Create and manage trees and forests in Windows 2000.
  2. Manage trust relationships in trees and forests.
  3. Implement group strategies to gain access to resources across trees and forests.
  4. Troubleshoot common problems that can occur when creating and managing trees and forests in Windows 2000.
• Managing Active Directory Replication
  1. Use sites to manage Active Directory replication.
  2. Monitor replication traffic.
  3. Adjust the replication behavior to improve replication performance.
  4. Troubleshoot common problems with Active Directory replication.
• Managing Operations Masters
  1. Determine the holder of an operations master role.
  2. Transfer and seize an operations master role.
• Maintaining the Active Directory Database
  1. Back up the system state data by using the Backup utility.
  2. Restore Active Directory by restoring the system state data.
  3. Move the Active Directory database to a new location.
  4. Defragment the Active Directory database.

2201: Microsoft Windows 2000 Return on Intelligence Training and Certification Kit (10 days)   

Course Objectives

• Install or upgrade to Windows 2000.
• Configure the Windows 2000 environment.
• Connect clients running Windows 2000 to networks.
• Create and manage user accounts.
• Manage access to resources by using groups.
• Manage data by using the NTFS file system.
• Provide network access to file resources.
• Monitor and optimize performance in Windows 2000.
• Implement security in Windows 2000.
• Configure printing.
• Configure Windows 2000 for mobile computing.
• Configure and manage disks.
• Implement disaster protection.
• Install and configure Terminal Services.
• Implement Windows clients.
• Implement Windows servers.
• Configure the DHCP Server service.
• Configure the DNS Server service.
• Configure WINS.
• Configure network security protocols.
• Configure network security by using Public Key Infrastructure (PKI).
• Configure network security by using Internet Protocol Security (IPSec).
• Configure remote access to a network.
• Support remote access to a network.
• Extend remote access capabilities by using Internet Authentication Service (IAS).
• Configure Windows 2000 as a network router.
• Configure Internet access for a network.
• Configure a Web server.
• Deploy Windows 2000 Professional by using Remote Installation Services (RIS).
• Manage a Windows 2000 network.
• Identify and resolve network connectivity problems by using Windows 2000 troubleshooting tools and utilities.
• Enable network connectivity between NetWare, Macintosh, and UNIX networks.
• Identify the concepts of the Active Directory directory service and its logical and physical structures.
• Implement a Domain Name System (DNS) infrastructure in preparation for installing Active Directory.
• Install Active Directory on a computer running Windows 2000 Server, and perform post-installation tasks.
• Set up and administer domain user accounts and groups.
• Publish resources, including printers and shared folders, in Active Directory.
• Delegate administrative control of Active Directory objects in Windows 2000.
• Implement Group Policy.
• Manage user environments by using Group Policy.
• Use Group Policy to deploy software.
• Create and manage trees and forests in a Windows 2000 network, and administer forest-wide resources.
• Manage Active Directory replication within a site and between sites.
• Manage operations masters.
• Manage and restore the Active Directory database.
• Implement an Active Directory infrastructure that is based on the business requirement of a fictitious organization.

Course Outline

• Introduction to Windows 2000 and Networking
  1. Define an operating system.
  2. Identify the features of Windows 2000.
  3. Define a network and describe the different types of networks and network operating systems.
  4. Define domains, trees, and forests.
  5. Describe the implementation of Microsoft Windows NT Directory Services with Windows 2000 Active Directory directory service.
• Administration of a Windows 2000 Network
  1. Control Panel
  2. System Properties
  3. System Information
  4. Event Viewer
  5. Windows Task Manager
  6. Performance
  7. Printers
  8. Shared Folders
  9. Disk Management
  10. Backup
  11. Security Management
  12. Network
  13. Microsoft Management Console
• Securing a Windows 2000 Network
  1. Identify two types of user accounts: local user accounts and domain user accounts.
  2. Describe the role of groups in administering Windows 2000.
  3. Describe the user rights that can be granted and the permissions that can be granted for access to resources.
• Examining the Network
  1. Describe the scope of a network.
  2. Describe the components used in a network.
  3. Describe the topologies used in networks.
  4. Describe the technologies used in networks.
  5. Describe the components used to expand a network.
• Examining Network Protocols
  1. Define a protocol and describe the types of protocols.
  2. Name the common network protocols supported by Windows 2000 and describe their characteristics.
  3. Describe the communication protocols and technologies that are compatible with Windows 2000.
  4. Describe the protocols used for remote access: dial-up protocols and virtual private network (VPN) protocols.
• Examining TCP/IP
  1. Describe the TCP/IP communication process.
  2. Describe the protocols in the TCP/IP protocol stack and the services they provide.
  3. Describe the process for resolving user-friendly computer names by mapping them to an IP address.
  4. Describe the process for sending data packets from one computer to another.
  5. Describe how the process of routing passes information between two network segments, so that computers can communicate on a wider scope.
• Examining IP Addressing
  1. Define classful IP addressing and describe the features of each class.
  2. Describe the procedure for subnetting a network.
  3. Describe the issues involved in planning the IP addresses for a network.
  4. Describe the procedure for assigning an IP address by using the tools provided by Windows 2000.
• Optimizing IP Address Allocation
  1. Describe the features of Classless Inter-Domain Routing.
  2. Convert IP addresses from decimal format to binary format.
  3. Calculate the network ID of a subnet mask to determine local and remote hosts.
  4. Describe IP address allocation using CIDR.
• Examining Web Services
  1. Describe the Internet, an intranet, the domain namespace, and a Uniform Resource Locator (URL).
  2. Describe the different client technologies available for accessing information on the Internet.
  3. Describe the methods for securely connecting to the Internet from a Windows 2000 network by using Network Address Translators (NATs), proxy servers, and firewalls.
  4. Explain how Web server technologies, such as Microsoft Internet Information Services (IIS), can be used to host services on the Internet.
• Installing or Upgrading to Windows 2000
  1. Prepare for a Windows 2000 installation.
  2. Install Windows 2000 Professional from a compact disc.
  3. Install Windows 2000 Advanced Server from a compact disc.
  4. Upgrade to Windows 2000 Professional.
  5. Upgrade to Windows 2000 Advanced Server.
  6. Identify setup errors.
• Configuring the Windows 2000 Environment
  1. Configure and manage hardware.
  2. Configure display options.
  3. Configure system settings.
  4. Configure the desktop environment.
  5. Configure Internet options.
• Connecting Windows 2000-based Clients to Networks
  1. Describe connectivity in Windows 2000.
  2. Connect to a Microsoft network.
  3. Connect to a Novell NetWare network.
• Creating and Managing User Accounts
  1. Describe the purpose of user accounts.
  2. Identify the guidelines for new user accounts.
  3. Create local user accounts.
  4. Create and configure domain user accounts.
  5. Set properties for domain user accounts.
  6. Customize user settings with user profiles.
  7. Identify best practices for creating and configuring user accounts.
• Managing Access to Resources by Using Groups
  1. Identify how groups function and their characteristics.
  2. Implement groups in a workgroup
  3. Implement groups in a domain.
  4. Identify best practices for implementing groups.
• Managing Data by Using NTFS
  1. Describe NTFS permissions.
  2. Explain how Windows 2000 applies NTFS permissions.
  3. Use NTFS permissions.
  4. Grant special NTFS permissions.
  5. Compress data on an NTFS partition.
  6. Configure disk quotas on NTFS partitions.
  7. Secure data by using Encrypting File System (EFS).
• Providing Network Access to File Resources
  1. Explain the purpose and use of shared folders.
  2. Create shared folders.
  3. Combine NTFS permissions and shared folder permissions.
  4. Use administrative shared folders.
  5. Publish a folder in the Active Directory directory service.
  6. Configure shared folders by using Distributed file system (Dfs).
• Monitoring and Optimizing Performance in Windows 2000
  1. Monitor event logs to monitor information about system operations.
  2. Use Task Manager to monitor system resources.
  3. Use System Monitor to monitor system performance.
  4. Use alerts to notify a user or an administrator when certain system criteria are met or exceeded.
  5. Identify counters to monitor for optimizing performance.
• Implementing Security in Windows 2000
  1. Secure desktops and services by using security policies.
  2. Audit access to system resources.
• Configuring Printing
  1. Identify the requirements for setting up a network printer.
  2. Add a shared printer on a print server and set up client computers to print.
  3. Configure a network printer on a print server.
  4. Configure Internet printing.
• Configuring Windows 2000 for Mobile Computing
  1. Configure hardware for mobile computing.
  2. Configure power management options for mobile computing.
  3. Make files available offline by configuring client computers and the server.
  4. Connect to computers and networks remotely.
  5. Identify solutions to mobile computing problems
• Configuring and Managing Disks
  1. Describe disk types in Windows 2000.
  2. Create partitions on a basic disk.
  3. Create volumes on a dynamic disk.
  4. Perform common disk management tasks.
  5. Apply best practices for configuring and managing disks.
• Implementing Disaster Protection
  1. Describe the purpose of disaster protection and recovery.
  2. Configure an uninterruptible power supply.
  3. Provide data redundancy with fault-tolerant volumes.
  4. Back up and restore data in Windows 2000.
  5. Use disaster recovery tools.
• Installing and Configuring Terminal Services
  1. Describe the purpose and use of Terminal Services.
  2. Plan a Terminal Services installation.
  3. Install Terminal Services.
  4. Configure Terminal Services.
  5. Establish a Terminal session.
  6. Configure session settings.
  7. Install applications on a Terminal server.
• Implementing Windows 2000 Clients
  1. Describe the primary deployment methods for Windows 2000.
  2. Perform a manual network installation of Windows 2000.
  3. Customize installations and upgrades using switches.
  4. Use the Setup Manager wizard.
  5. Describe the process of disk duplication.
  6. Perform a remote installation of Windows 2000.
  7. Troubleshoot Windows 2000 setup.
• Implementing Windows 2000-based Servers
  1. Describe common implementation features.
  2. Implement a file server.
  3. Implement a print server.
  4. Implement an application server.
  5. Implement a Web server
  6. Describe routine administration tasks.
• Introduction to Microsoft Windows 2000 Networking Infrastructure
  1. Define the components of a Windows 2000 network infrastructure.
  2. Describe the role of an intranet in a Windows 2000 network.
  3. Identify remote access methods.
  4. Describe how a remote office can be connected to an intranet.
  5. Identify the methods that are used to establish Internet access.
  6. Describe the purpose of an extranet.
• Automating Internet Protocol (IP) Address Assignment
  1. Define DHCP (Dynamic Host Configuration Protocol) and describe how to use it on a network.
  2. Install the DHCP service.
  3. Authorize the DHCP service.
  4. Create and configure a scope.
  5. Customize DHCP functionality.
  6. Configure DHCP in a routed network.
  7. Support DHCP on a network.
• Implementing Name Resolution Using DNS
  1. Describe the DNS (Domain Name System) query process.
  2. Install the DNS Server service.
  3. Configure name resolution for client computers.
  4. Create zones.
  5. Configure zones.
  6. Configure DNS for internal use by configuring a root zone.
  7. Configure DHCP for DNS integration.
  8. Maintain and troubleshoot DNS servers.
• Implementing Name Resolution by Using WINS
  1. Explain how to connect to NetBIOS-based networks.
  2. Explain the Windows Internet Name Service (WINS) name resolution process.
  3. Configure computers as WINS servers and clients.
  4. Configure support for non-WINS clients.
  5. Enable WINS database replication.
  6. Maintain the WINS database.
• Configuring Network Security by Using Public Key Infrastructure
  1. Define PKI concepts.
  2. Deploy Certificate Services.
  3. Use certificates.
  4. Manage certificates.
  5. Configure the Active Directory directory service for certificates.
  6. Troubleshoot Certificate Services.
• Configuring Network Security by Using IPSec
  1. Describe the use of IPSec in a network
  2. Implement IPSec.
  3. Configure IPSec for server security.
  4. Troubleshoot network protocol security.
• Configuring Remote Access
  1. Describe the remote access process and protocols.
  2. Configure inbound connections on a remote access server.
  3. Configure outbound connections on a remote access client.
  4. Configure Multilink connections.
  5. Configure authentication protocols for remote access sessions.
  6. Configure encryption protocols for remote access sessions.
  7. Configure Routing and Remote Access for DHCP integration.
• Supporting Remote Access to a Network
  1. Explain remote access policy and profile concepts.
  2. Describe the process of remote access policy evaluation.
  3. Create a remote access policy and configure a remote access profile.
  4. Maintain and troubleshoot remote access.
• Extending Remote Access Capabilities by Using IAS
  1. Describe the use of IAS in a network
  2. Install and configure IAS.
• Configuring a Windows 2000-Based Server as a Router
  1. Explain the function and purpose of routing.
  2. Configure network connections.
  3. Enable routing by using Routing and Remote Access.
  4. Configure static routes.
  5. Configure a routing interface
  6. Implement demand-dial connections.
  7. Configure the Routing Information Protocol (RIP).
• Configuring Internet Access for a Network
  1. Describe the options that are available for connecting a network to the Internet.
  2. Configure Internet access by using a router.
  3. Configure Internet access by using network address translation (NAT).
• Configuring a Web Server
  1. Describe the uses of IIS.
  2. Prepare for an IIS installation.
  3. Install IIS.
  4. Configure a Web site.
  5. Administer IIS.
  6. Troubleshoot IIS.
• Deploying Windows 2000 Professional by Using RIS
  1. Describe the purpose and benefits of Remote Installation Services (RIS).
  2. Install and configure a RIS server by using the Remote Installation Services Setup wizard.
  3. Modify RIS configurations, including changing default options for client names and account locations, installation options, and diagnostic utilities.
  4. Deploy CD-based RIS images.
  5. Create Remote Installation Preparation (RIPrep) images.
  6. Compare CD-based images and RIPrep images.
  7. Provide solutions to potential RIS problems.
• Managing a Windows 2000 Network
  1. Identify Windows 2000 administrative strategies.
  2. Perform administrative tasks remotely by using Terminal Services.
  3. Explain how the SNMP protocol works.
  4. Implement the Windows 2000 SNMP Service.
• Troubleshooting Windows 2000 Network Services
  1. Troubleshoot network connectivity problems.
  2. Identify the symptoms and causes of network problems.
  3. Resolve TCP/IP problems.
  4. Resolve name resolution problems.
  5. Troubleshoot network services.
  6. Monitor the network data stream.
• Configuring Network Connectivity Between Operating Systems
  1. Configure access to NetWare resources.
  2. Provide Macintosh users with access to Windows 2000 resources.
  3. Connect to SNA hosts by using Microsoft Host Integration Server 2000
  4. Connect to UNIX resources.
• Introduction to Active Directory in Windows 2000
  1. Describe the function of Active Directory.
  2. Describe the logical structure of Active Directory.
  3. Describe the physical structure of Active Directory.
  4. Describe the methods for administering a Windows 2000 network.
• Creating a Windows 2000 Domain
  1. Create a Windows 2000 domain by installing Active Directory.
  2. Examine the default structure of Active Directory.
  3. Perform post Active Directory installation tasks.
  4. Troubleshoot common problems that may occur when installing Active Directory
  5. Remove Active Directory by using the Active Directory Installation wizard.
• Setting Up and Administering Users and Groups
  1. Create multiple user accounts by importing user information into Active Directory
  2. Administer user accounts.
  3. Use groups to manage access to domain resources
  4. Implement strategies for using security groups to manage access to domain resources
  5. Troubleshoot common problems with administering user accounts and groups.
• Publishing Resources in Active Directory
  1. Set up and administer published printers in Active Directory.
  2. Set up printer locations for published printers.
  3. Set up and administer published shared folders in Active Directory
  4. Troubleshoot common problems with publishing resources in Active Directory.
• Delegating Administrative Control
  1. Manage object security in Active Directory.
  2. Control access to Active Directory objects.
  3. Delegate administrative control of Active Directory objects
  4. Create and deploy customized consoles.
  5. Create and deploy customized taskpads.
  6. Apply best practices for delegating administrative control.
• Implementing Group Policy
  1. Implement Group Policy.
  2. Modify Group Policy inheritance.
  3. Delegate administrative control of Group Policy objects.
  4. Monitor and troubleshoot Group Policy.
• Using Group Policy to Manage User Environments
  1. Use Administrative Templates in Group Policy to assign registry-based Group Policy to control and configure user and computer environments.
  2. Assign scripts, such as startup, shutdown, logon, and logoff, with Group Policy to control user environments.
  3. Use Group Policy to redirect folders to a central network location.
  4. Use Group Policy to apply security policies to secure the user environment
  5. Troubleshoot managing user environments by using Group Policy.
• Using Group Policy to Manage Software
  1. Use Group Policy to deploy software.
  2. Use Group Policy to configure software deployment
  3. Use Group Policy to maintain software.
  4. Use Group Policy to remove software.
  5. Troubleshoot common problems with software deployment.
• Creating and Managing Trees and Forests
  1. Create and manage trees and forests in Windows 2000.
  2. Manage trust relationships in trees and forests.
  3. Implement group strategies to gain access to resources across trees and forests.
  4. Troubleshoot common problems that can occur when creating and managing trees and forests in Windows 2000.
• Managing Active Directory Replication
  1. Use sites to manage Active Directory replication.
  2. Monitor replication traffic.
  3. Adjust the replication behavior to improve replication performance.
  4. Troubleshoot common problems with Active Directory replication.
• Managing Operations Masters
  1. Determine the holder of an operations master role.
  2. Transfer and seize an operations master role.
• Maintaining the Active Directory Database
  1. Back up the system state data by using the Backup utility.
  2. Restore Active Directory by restoring the system state data.
  3. Move the Active Directory database to a new location.
  4. Defragment the Active Directory database.

2215: Implementing and Managing Windows Storage Server 2003 (1 day)   

Course Objectives

• Describe the Windows Storage Server 2003 Default Configuration.
• Describe the Web Administration Interface.
• Use the Remote Desktop Administration Tool to manage Windows Storage Server 2003.
• Configure and modify the Network Interface.
• Configure and manage Windows Storage Server 2003 administration options.
• Configure Data Storage (including iSCSI).
• Configure access to shared folders.
• Configure client interoperability.
• Ensure business continuity with backup and restore.
• Configure Windows Storage Server logs and alerts.
• Configure storage reports.
• Monitor Windows Storage Server 2003.

Course Outline

• Deploying Windows Storage Server 2003
  1. Describe the Windows Storage Server 2003 Default Configuration.
  2. Describe the Web Administration Interface.
  3. Use the Remote Desktop Administration Tool to manage Windows Storage Server 2003.
  4. Configure and modify the Network Interface.
  5. Configure and manage Windows Storage Server 2003 administration options.
• Managing Windows Storage Server 2003
  1. Configure Data Storage (including iSCSI).
  2. Configure client interoperability.
  3. Ensure business continuity with backup and restore
  4. Configure client interoperability.
• Maintaining and Monitoring Windows Storage
  1. Configure Windows Storage Server logs and alerts.
  2. Configure storage reports.
  3. Monitor Windows Storage Server 2003.

2295: Implementing and Supporting Microsoft Internet Information Services 5.0 (3 days)   

Course Objectives

• Install IIS 5.0.
• Create and configure IIS 5.0 Web and FTP sites.
• Administer a single IIS Web site or multiple IIS Web sites.
• Implement security on an IIS server.
• Configure Web applications.
• Monitor and optimize a Web server.
• Configure IIS to provide e-mail support.
• Configure and manage Microsoft FrontPage-extended webs.
• Explain implementation differences based on the specific role of the IIS Web server.

Course Outline

• Installing Internet Information Services 5.0
  1. Introduction to Internet Information Services 5.0
  2. Installing IIS
  3. Updating IIS
  4. Using Online Documentation
• Configuring Web and FTP Sites
  1. Configuring Properties
  2. Creating Additional Sites
  3. Creating Virtual Directories
  4. Redirecting Requests
  5. Creating Custom Error Messages
• Administering Web and FTP Sites
  1. Managing Content
  2. Performing Remote Administration
  3. Managing the Metabase
  4. Administering Web Sites Using Built-In Scripts
  5. Restarting Internet Services
• Installing and Configuring Web Applications
  1. Introduction to Web applications
  2. Creating and Removing Web Applications in IIS
  3. Configuring Web Applications
  4. Installing ISAPI Filters
• Implementing Security on a Web Server
  1. Configuring Access Permissions for a Web Server
  2. Configuring Authentication for a Web Server
  3. Using Client Certificates
  4. Helping Protect Web Communications Using SSL
  5. Using Local Security Policies on a Web Server
  6. Configuring Security on an FTP Site
  7. Configuring Auditing for IIS
• Monitoring and Optimizing a Web Server
  1. Optimizing a Web Server
  2. Monitoring and Optimizing Memory Usage
  3. Monitoring and Optimizing Processor Activity
  4. Monitoring and Optimizing the Available Network Bandwidth
  5. Managing Log Files
  6. Optimizing a Web Site
• Configuring IIS to Provide E-Mail Support
  1. Introduction to the SMTP Service
  2. Configuring Support for the SMTP Service
  3. Helping Control E-Mail Messages
  4. Configuring Security for the SMTP Service
  5. Managing the SMTP Service
• Managing FrontPage-Extended Webs
  1. Introduction to FrontPage 2000 Server Extensions
  2. Creating FrontPage-Extended Webs
  3. Managing Access to FrontPage-Extended Webs
  4. Administering FrontPage-Extended Webs
  5. Managing Authoring of FrontPage-Extended Webs
  6. Optimizing the Performance of FrontPage-Extended Webs
• Implementing IIS 5.0
  1. Identifying Potential Risks from the Internet
  2. Implementing IIS as an Internet Web Server
  3. Implementing IIS as an Intranet Web Server
  4. Implementing IIS as an Extranet Web Server

2432: Developing Embedded Solutions for Microsoft Windows CE 3.0 (5 days)   

Course Objectives

• Describe Windows CE and its architecture.
• Customize Windows CE by using Platform Builder 3.0.
• Debug a Windows CE Image.
• Develop an OEM Adaptation Layer (OAL).
• Develop device drivers.
• Develop a boot loader.

Course Outline

• Introduction to Windows CE 3.0
  1. Explain the design goals of Windows CE.
  2. Identifying the new Windows CE 3.0 issues.
  3. Describe the Windows CE architecture.
  4. Describe the key technologies, libraries, and tools supported by Windows CE
  5. Describe the system memory architecture in Windows CE.
• Configuring Windows CE
  1. Describe the functionality of Platform Builder
  2. Describe the life cycle of Platform Development.
  3. Describe how a Windows CE-device is setup and how an image is downloaded.
  4. Describe the different modifications that can be done to a platform as part of the configuration stage.
  5. Describe the build process used when configuring Windows CE.
  6. Add components to the Platform Builder Catalog.
• Preparing an Application Development Environment
  1. Export a Software Development Kit from Platform Builder 3.0
  2. Import an SDK into Embedded Visual C++ and Embedded Visual Basic
  3. Build a typical "Hello World" Win32 application and Dynamic Link Library.
  4. Understand how to build applications using the Unicode character set.
• Implementing an OEM Adaptation Layer
  1. Understand the role of the boot loader.
  2. Explain the role of an OAL.
  3. Describe the process of developing an OAL.
  4. Implement hardware initialization functions.
  5. Implement power management functions.
  6. Implement real-time clock and timer functions.
  7. Implement debug support functions.
  8. Implement kernel input/output functions.
• Implementing Real-Time Systems
  1. Define the terms related to real-time.
  2. Describe the Windows CE kernel features that relate to time-critical programming.
  3. Introduce the basics of dealing with threads and synchronization.
  4. Explain interrupt handling in Windows CE 3.0.
  5. Describe control of the scheduler in Windows CE 3.0.
  6. Discuss ways to measure and fine-tune time-critical operations
• Debugging a Windows CE Image
  1. Use debug zones to control the output of debug messages.
  2. Setup Platform Builder for Debugging
  3. Use the various IDE Debug Commands for debugging.
  4. Use the Platform Builder Integrated Kernel Debugger to trace the system code (e.g., device drivers, applications).
  5. Use other debugging techniques such as Logic Analyzers and Debug LEDs.
• Implementing a Device Driver
  1. Describe the Windows CE Architecture
  2. Describe device driver memory management
  3. Describe the common Win32 API functions used in implementing device drivers - interrupt-related functions, memory management functions, and power management functions.
  4. Describe and implement stream interface device drivers.
  5. Describe and implement file system drivers.
  6. Describe and implement display device drivers.
  7. Describe the role of native device drivers and implement native device drivers using the MDD/PDD layered architecture.
• Connecting Network Enabled Windows CE Devices
  1. List the new and enhanced networking features added in Windows CE 3.0.
  2. Describe the different kinds of web clients that are supported by the Windows CE 3.0.
  3. Describe the web server support in Windows CE 3.0.
  4. Configure COM and DCOM by using Platform Builder.
  5. Explain the networking API support including Sockets and WinInet, in Windows CE 3.0.
  6. Discuss the Windows CE 3.0 support for MSMQ.
  7. Discuss the Windows CE 3.0 support for SNMP.

2505: Deploying Microsoft Office XP (2 days)   

Course Objectives

• Prepare for an Office XP deployment by selecting an Office XP product suite and creating an administrative installation point.
• Customize an Office XP installation by using the Custom Installation Wizard, the Office Profile Wizard, and system policies.
• Select a method for deploying Office XP.
• Upgrade a computer running Office 97 to Office XP.
• Maintain and repair Office XP installations.
• Explain how to deploy Office XP in a multilingual environment.

Course Outline

• Preparing to Deploy Office XP
  1. Introduction to Office XP
  2. Overview of the Deployment Process
  3. Examining Office XP Deployment Methods
  4. Examining Office XP Deployment Considerations
  5. Creating an Administrative Installation Point
  6. Elevating Privileges for Office XP Installations
  7. Installing Office XP from an Administrative Installation Point
• Customizing an Office XP Installation
  1. Overview of Customization
  2. Modifying an Office XP Installation Using a Transform File
  3. Customizing the Office XP Setup Process
  4. Using the Office Profile Wizard
  5. Customizing the User Environment Using System Policies
• Selecting an Office XP Deployment Method
  1. Deploying Office XP Using Systems Management Server
  2. Deploying Office XP Using IntelliMirror
  3. Deploying Office XP Using a Drive Image
  4. Deploying Office XP Using Remote Installation Services
  5. Deploying Office XP Using a Customized Compact Disc
  6. Deploying Office XP Using a Web Server
  7. Discussion: Selecting a Deployment Method
• Upgrading to Office XP
  1. Examining the Upgrade Process
  2. Customizing the Removal of Earlier Versions of Office
  3. Modifying the Migration of User Settings
• Maintaining an Office XP Installation
  1. Resolving Office XP Deployment Issues
  2. Modifying User Settings After Installation
  3. Examining Corporate Error Reporting
  4. Repairing an Office XP Installation
  5. Deploying an Office XP Service Release
• Deploying Office XP in a Multilingual Environment
  1. Examining Office Support for Multiple Languages
  2. Selecting an Office XP Solution for a Multilingual Environment
  3. Deploying Office XP with the MUI Pack
  4. Deploying Office XP with the Office XP Proofing Tools
  5. Examining Considerations for Deploying Multilingual Support

2520: Deploying Microsoft Windows XP Professional (1 day)   

Course Objectives

• Explain the various methods and identify the technologies that are available to deploy Windows XP Professional.
• Deploy Windows XP Professional by using answer files.
• Prepare a computer for imaging.
• Deploy Windows XP Professional by using Remote Installation Services.
• Automate an upgrade of Windows XP Professional.

Course Outline

• Introduction to Deploying Windows XP Professional
  1. Deployment Methods
  2. Deployment Considerations
• Deploying Windows XP Professional Using Answer Files
  1. Introduction to Answer Files and UDFs
  2. Creating an Answer File
  3. Configuring Additional Answer File Parameters
  4. Creating a UDF
  5. Performing an Automated Installation of Windows XP Professional
• Preparing a Computer for Imaging
  1. Introduction to Imaging
  2. Preparing a Reference Computer
  3. Preparing the Hard Disk by Running the System Preparation Tool
  4. Creating and Deploying an Image
  5. Testing an Image
• Deploying Windows XP Professional Using Remote Installation Services
  1. Introduction to Remote Installation Services
  2. Configuring Remote Installation Services
  3. Configuring Remote Installation Options
  4. Modifying the Installation of a CD-based Image
  5. Selecting an RIS Image Type
  6. Creating an Remote Installation Preparation Image
  7. Deploying Windows XP Professional Using RIS
• Deploying an Upgrade of Windows XP Professional
  1. Introduction to Upgrade Methods
  2. Deploying an Upgrade Package Using Group Policy
  3. Upgrading to Windows XP Professional Using Systems Management Server

2545: Developing Embedded Solutions for Windows XP Embedded (2 days)   

Course Objectives

• Describe Windows XP Embedded and its architecture.
• Install and use the Windows XP Embedded tool set.
• Build custom components and import these into the component repository.
• Build and deploy Windows XP Embedded images to reference hardware

Course Outline

• Introduction to Microsoft Windows XP Embedded
  1. Windows XP Embedded: Design Goals
  2. Windows XP Embedded Vs. Windows CE 3.0
  3. Windows XP Embedded: System Requirements
• Windows XP Embedded: The Build Process
  1. The Windows XP Embedded Build Process
  2. Installing and Configuring Windows XP Embedded Tools
• Target Designer and Target Analyzer
  1. Target Designer: User Interface
  2. Target Designer: Configuration
  3. Target Designer: The Options Feature
  4. Target Analyzer: Introduction
• Building and Deploying an Operating System Image
  1. Windows XP Embedded Build Options
  2. Preparing for the Deployment Process
  3. Preparing Target Media
  4. Deploying an Operating System Image
• Windows XP Embedded Enabling Features
  1. Headless Operation
  2. System Message Interception
  3. Enhanced Write Filter
  4. Bootable CD-ROM
  5. Flash Media
  6. Remote Management
  7. Shell Customization
• Building XP Embedded Components Using Component Designer
  1. What is Component Designer?
  2. Understanding Components
  3. Component Resources
  4. Understanding Repositories
  5. Role of a Repository Set
  6. Role of a Package
• Advanced Components and Techniques
  1. Converting Components
  2. Creating Custom Shell Components
  3. Component Building Tools

2657: Programming Microsoft Access 2002 (3 days)   

Course Objectives

• Use the programming capabilities of Microsoft Visual Basic for Applications in Microsoft Access 2002 applications to write custom functions and event-driven procedures.
• Validate data.
• Find and trap errors.
• Gain access to and manipulate data in tables by using Microsoft ActiveX Data Objects (ADO) and the Structured Query Language (SQL).
• Create a custom switchboard for an Access application.

Course Outline

• Introduction to Programming
  1. Using Visual Basic Help
  2. Writing Procedures
  3. Working with Variables
  4. Controlling Program Flow
  5. Calling Procedures
• Responding to User Actions
  1. Overview of the Class Application
  2. Adding Event Procedures
  3. Working with Events
  4. Using Objects, Properties, and Methods
  5. Using the DoCmd Object
• Validating Data
  1. Overview of Data Validation
  2. Validating Data Without Using Code
  3. Validating Data by Using Code
• Using Functions and Understanding Scope
  1. Using Functions
  2. Understanding Scope
• Using Debugging Tools
  1. Stepping Through Code
  2. Viewing Variables
• Handling Run-Time Errors
  1. Types of Errors
  2. Adding Error Handlers
• Looping Through Code
  1. Overview of Looping Structures
  2. For Loops
  3. Do Loops
• Working with Records
  1. Overview of Recordsets
  2. Retrieving Data
  3. Structured Query Language (SQL)
  4. Manipulating Data
• Working with XML
  1. About XML
  2. Importing XML
  3. Exporting XML
  4. Transforming XML
  5. Modifying XML using the DOM
• Finalizing Your Application
  1. Reviewing Your Application
  2. Enhancing the User Interface
  3. Packaging for Delivery

2730: Building Microsoft Content Management Server 2002 Solutions (4 days)   

Course Objectives

• Describe the characteristics of and challenges of building content-driven Web sites.
• Describe the roles and processes involved in building and maintaining content-driven Web sites.
• Describe the problems and issues that Content Management Server is designed to solve.
• Use and understand the structure of the Woodgrove Bank Sample site.
• Use Content Management Server tools.
• Create a Content Management Server Web site.
• Build custom navigation server controls.
• Extend the Content Management Server Web Author.
• Extend Content Management Server workflow.
• Build custom placeholder controls.
• Secure a Content Management Server Web site.
• Work with Authoring Connector.
• Work with Content Connector.
• Implement content syndication using Content Management Server and Web services.
• Migrate Web sites built with earlier versions of Content Management Server to Content Management Server 2002.
• Deploy Content Management Server Web sites.
• Monitor and manage Content Management Server Web site performance.
• Build multilingual sites with Content Management Server.

Course Outline

• Introduction to Content-Driven Web Sites
  1. Web Site Design
  2. Organizing Content-Driven Web Sites
• Roles and Processes for Content-Driven Sites
  1. Web Site Roles
  2. Site-Creation Processes
• Introduction to Content Management Server 2002
  1. Content Management Server 2002
  2. Architecture
  3. Major Features
• Introducing the WoodgroveNet Sample Site
  1. WoodgroveNet Sample Site
  2. Using the Sample Site
  3. Templates and Placeholder
  4. Publishing Workflow
• Using Content Management Server 2002 Tools
  1. Internet Information Services and Content Management Server
  2. The Role of Site Manager
  3. The Role of the Server Configuration Application
  4. Integration with Visual Studio .NET
• Creating a New Content Management Server Web Site
  1. Understanding the Creation Phases
  2. Planning a New Site
  3. Creating the Site Structure
  4. Creating a New Template
• Building Navigation Server Controls
  1. Navigation
  2. ASP.NET Navigation Controls
• Modifying the Web Author
  1. Introduction to the Web Author
  2. Web Author Component Overview
  3. Site Mode Containers
  4. Status Controls
  5. Action Controls
  6. Inserting Action and Status Controls in the Console
• Extending Content Management Server Workflow
  1. Workflow and Roles
  2. Extending Workflow for ASP Sites
  3. Extending Workflow for ASP.NET Sites
  4. Workflow Extension Scenarios
• Building Custom Placeholder Controls
  1. Introduction to Placeholders
  2. Introduction to ASP.NET Server Controls
  3. Building Placeholder Controls
• Authentication, Authorization, and Security
  1. Definitions
  2. Authentication
  3. Authorization
  4. Security
• Working with Authoring Connector
  1. Feature Overview
  2. Using the Publishing Task List
  3. Defining Authoring Connector Templates
  4. Best Practices
• Introduction to Content Connector
  1. Introduction to Content Connector
  2. Content Connector Architecture
  3. Product Pages
  4. Microsoft Solution for Internet Business 2.0
• Content Syndication Using Web Services
  1. Introduction to Content Syndication
  2. Architecture Drill-Down
• Migration and Coexistence
  1. Introduction to Migration
  2. Using the Migration Tool
  3. Migration Issues with Placeholders
  4. Migration Planning
  5. ASP to ASP.NET Migration
• Content Management Server Site Deployment
  1. Deployment Concepts
  2. Deploying a Content Management Server Site
  3. Deploying a Site using Site Manager
  4. Deploying a Site using the Site Deployment API
  5. Exporting with the Site Deployment API
  6. Importing with the Site Deployment API
  7. Deploying Rights Groups with the Site Deployment API
  8. Deploying Web Assets
• Monitoring Content Management Server 2002 Performance
  1. Performance Benefits
  2. Testing Methodologies
  3. Ensuring Performance
  4. Caching
• Building Multilingual Web Sites
  1. Introduction to Managing Multilingual Sites
  2. ASP.NET Globalization Support
  3. Multilingual Site Spectrum
  4. Multilingual Site Setup
  5. Localizing the Web Author

2732: Planning, Deploying, and Managing an Enterprise Management Solution (5 days)   

Course Outline

• Module 1: Overview of an EPM Solution
  1. Introduction to Project Server 2003
  2. Practice: Identifying Project Terms
  3. Deploying Project Server 2003
  4. Practice: Identifying Processes and Components
• Module 2: Planning the Project Server 2003 Infrastructure
  1. Introduction to the Logical Architecture of Project Server 2003
  2. Practice: Identifying Project Server 2003 Components
  3. Analyzing Current Infrastructure
  4. Planning for High Availability and Scalability
  5. Practice: Creating a High Availability and Scalability Plan
  6. Planning the Physical Architecture for Project Server 2003
  7. Practice: Creating a Physical Architecture Plan
  8. Planning Security for System Servers
  9. Practice: Creating a Security Plan for System Servers
• Module 3: Installing and Configuring Project System Servers
  1. Creating Service Accounts
  2. Practice: Creating and Configuring Project System Service Accounts
  3. Installing and Configuring IIS 6.0 Servers
  4. Practice: Configuring IIS 6.0 Server
  5. Configuring SQL Server for Project Server 2003 Installation
  6. Practice: Configuring SQL Server for Project Server 2003 Installation
  7. Configuring Windows SharePoint Services
  8. Practice: Installing and Configuring Windows SharePoint Services
• Module 4: Implementing Project Server
  1. Installing Project Server 2003
  2. Practice: Installing and Configuring Project Server 2003
  3. Migrating Analysis Services Repository
  4. Practice: Migrating the Analysis Services Repository
• Module 5: Planning the Deployment of Project Server 2003 Clients
  1. Selecting Client Software
  2. Practice: Creating a Client Software Plan
  3. Planning Client Software Deployment
  4. Practice: Creating a Client Software Deployment Plan
• Module 6: Deploying Project 2003 Clients
  1. Deploying Project Professional 2003
  2. Creating a Custom Installation of Project Professional 2003
  3. Connecting Project Professional 2003 to Project Server 2003
  4. Practice: Connecting Project Professional 2003 to Project Server 2003
  5. Configuring Project Web Access Client Computers
  6. Practice: Configuring Project Web Access Client Computers
  7. Configuring Microsoft Outlook Integration for Project Server 2003 Clients
  8. Practice: Configuring Outlook Integration for Project Server 2003 Clients
• Module 7: Planning Project Server 2003 Operations
  1. Planning the Project Server 2003 Security Structure
  2. Practice: Creating a Project Server 2003 Security Structure Plan
  3. Planning to Integrate Project Server 2003 with Active Directory
  4. Practice: Creating an Active Directory Integration Plan
  5. Planning to Import Existing Data
  6. Practice: Creating a Plan to Import Data
  7. Planning Project Data Migration
  8. Practice: Creating a Project Data Assessment Plan
  9. Planning Disaster Recovery
  10. Practice: Creating a Disaster Recovery Plan
• Module 8: Configuring and Managing Resource and Project Data
  1. Configuring Enterprise Custom Fields
  2. Practice: Configuring Enterprise Custom Fields
  3. Configuring Enterprise Outline Codes
  4. Practice: Configuring Enterprise Outline Codes
  5. Creating Enterprise Calendars
  6. Practice: Creating Enterprise Calendars
  7. Importing Projects and Resource Data into the Enterprise
  8. Practice: Importing Projects and Resources into the Enterprise
  9. Creating Generic Resources
  10. Practice: Creating Generic Resources
  11. Associating Resources with the Enterprise Custom Fields and Outline Codes
  12. Practice: Associating Resources with the Enterprise Custom Fields and Outline Codes
  13. Editing Resource Calendars
  14. Practice: Creating Resource Calendars
• Module 9: Configuring and Managing Views and Securities
  1. Configuring Enterprise Features
  2. Practice: Configuring Enterprise Features
  3. Creating and Configuring OLAP Cubes
  4. Practice: Creating and Configuring OLAP Cubes
  5. Creating Portfolio Analyzer Views
  6. Practice: Creating Portfolio Analyzer Views
  7. Creating Project, Resource, and Assignment Views
  8. Practice: Creating Project, Project Center, and Resource Views
  9. Configuring Project Server Security
  10. Practice: Configuring Project Server Security
  11. Configuring Account Synchronization
  12. Practice: Configuring Account Synchronization
• Module 10: Administering an EPM Solution
  1. Managing Windows SharePoint Services
  2. Practice: Managing Windows SharePoint Services
  3. Configuring Project Server Features
  4. Practice: Configuring Project Server Features
  5. Configuring Tracking Settings
  6. Practice: Configuring Tracking Settings
• Module 11: Migrating Project Data
  1. Migrating Project Data from Previous Versions of Project
  2. Practice: Migrating Project Data from Previous Versions of Project
  3. Migrating SharePoint Team Services Data
• Module 12: Planning for Testing
  1. Monitoring Role-Based Performance
  2. Practice: Creating a Role-Based Response Metrics Worksheet
  3. Creating a Test Plan for Project Server 2003
  4. Practice: Creating a Test Plan for Project Server 2003
• Module 13: Troubleshooting Project Server 2003
  1. Project Server Data Flow Paths
  2. Project Server 2003 Troubleshooting Tools
  3. Troubleshooting Project Server

Visual FoxPro 9.0 (4 days)   

8391: Microsoft Business Portal Installation and Configuration (2 days)   

Course Objectives

• Install and configure the setup of Business Portal to fit your business needs
• Create Business Portal roles, add users to a role and modify that role
• Perform query creation and query administration
• Understand process for creating a Portal Page with web parts that publish and subscribe
• Setup and modify site content in Business Portal
• Add KPIs to your Business Portal installation and customize KPI queries
• Understand different types of Business Portal implementations

Course Outline

• Overview
  1. Business Portal Training Objectives
  2. Business Portal Features and Benefits
  3. Business Portal Components
• Business Portal Configuration and Prerequisites
  1. Business Portal Setup Training Objectives
  2. Business Portal Hardware Configurations
  3. Business Portal System Requirements
  4. Network Environment
  5. SQL Server Configuration
  6. Installation Preparation
  7. Web Server Setup
• Microsoft Business Portal Configuration and Prerequisites
  1. How to install Business Portal server on your network
  2. The step-by-step process of installation
  3. The services that need to installed and running when you install Business Portal
  4. Setting up Windows SharePoint Services
• Microsoft Business Portal Post Installation Activities
  1. Configuring, starting and removing Business Portal
  2. Business Portal performance tuning
• Microsoft Business Portal Administration
  1. Site Settings and Windows SharePoint Services
  2. Managing Business Portal Users
  3. Business Portal Roles
  4. Business Portal Queries
  5. Query Administration
• Personalization
  1. Predefined web pages and parts
  2. Types of pages and web parts
  3. How to change web part properties
  4. How to create a menu web part or page
  5. Creating a portal page with integrated web parts
  6. How to create a result viewer web part or page
  7. How to create publishing and subscriber web parts
  8. How to edit existing pages and parts
• Event Publishing and Subscribing
  1. Creating a portal page with web parts that Publish and Subscribe
  2. Creating multiple Subscribers and Publishers
  3. Adding Web Parts from the toolbar
  4. Working with Primary and Simple Lists
  5. Setting up a Results Viewer
  6. Establishing communication between web parts
  7. Modifying existing pages and web parts
• Site Content Management
  1. Leveraging Windows SharePoint Services to create personalized web content for users
  2. Setup and modifying Site Content
• Key Performance Indicators (KPIs)
  1. Understand how to add KPIs to your Business Portal Installation
  2. How to use KPI queries in Business Portal
  3. Understand the different types of KPIs you can create
• Implementation Scenarios
  1. HR Portal
  2. Sales Portal
  3. Finance Portal
  4. Executive Portal
  5. Company Portal (Intranet)

803: Administering Microsoft Windows NT 4.0 (3 days)   

Course Objectives

• Create and administer user and group accounts by possessing the ability to determine account policies.
• Troubleshoot problems that prevent users from logging on to the network.
• Manage network resources.
• Set up and administer permissions for files and folders.
• Take ownership of folders.
• Troubleshoot when users are unable to gain access to disk resources.
• Set up a printing environment, administer printers, and troubleshoot why a user cannot print.
• Use auditing functions to generate and view security logs.
• Monitor network resources to track usage and disk space.
• Back up and restore files and folders using tapes.
• Administer the Windows NT Server and Windows NT Workstation operating systems in real-world situations.

Course Outline

• Introduction
  1. Administering Microsoft Windows NT
  2. Administrative tools
  3. Logging on to a computer or domain
  4. Windows NT Security dialog box
  5. Skills:
• Setting Up User Accounts
  1. Introduction to user accounts
  2. Video: Overview of Windows NT directory services
  3. Planning new user accounts
  4. Creating user accounts
  5. Deleting and renaming user accounts
  6. Managing the user work environment
  7. Best practices
  8. Labs:
  9. Skills:
• Setting Up Group Accounts
  1. Introduction to groups
  2. Video: Local and global groups
  3. Planning a group strategy
  4. Creating local and global groups
  5. Implementing built-in groups
  6. Best practices
  7. Labs:
  8. Skills:
• Administering User and Group Accounts
  1. Introduction to administering accounts
  2. Creating user account templates
  3. Implementing an account policy
  4. Resetting user account passwords
  5. Unlocking accounts
  6. Modifying multiple user accounts
  7. Maintaining domain controllers
  8. Troubleshooting logon problems
  9. Labs:
  10. Skills:
• Securing Network Resources with Shared-Folder Permissions
  1. Introduction to shared folders
  2. Guidelines for sharing folders
  3. Sharing folders and assigning permissions
  4. Accessing shared folders
  5. Best practices
  6. Skills:
• Securing Network Resources with NTFS Permissions
  1. Introduction to Windows NT file system (NTFS) permissions
  2. Securing network resources with permissions
  3. Guidelines for assigning NTFS permissions
  4. Assigning NTFS permissions
  5. Taking ownership of folders and files
  6. Copying and moving folders and files
  7. Identifying permission problems
  8. Best practices
  9. Labs:
  10. Skills:
• Setting Up a Network Printer
  1. Introduction to Windows NT-based printing
  2. Guidelines for setting up a network printer
  3. Setting up a network printer
  4. Setting up a network client
  5. Accessing a network printer
  6. Creating a printing pool
  7. Setting priorities between printers
  8. Assigning forms to paper trays
  9. Setting a separator page
  10. Best practices
  11. Lab:
  12. Skills:
• Administering Network Printers
  1. Introduction to administering printers
  2. How documents are printed
  3. Deleting a document
  4. Setting a notification, priority, and printing time
  5. Pausing, resuming, and purging a printer
  6. Redirecting documents to a different printer
  7. Taking ownership of a printer
  8. Identifying printing problems
  9. Lab:
  10. Skills:
• Auditing Resources and Events
  1. Introduction to auditing
  2. Planning an audit policy
  3. Implementing a domain audit policy
  4. Using Event Viewer
  5. Archiving the security log
  6. Best practices
  7. Lab:
  8. Skills:
• Monitoring Network Resources
  1. Introduction to monitoring network resources
  2. Monitoring computer properties
  3. Viewing system configurations
  4. Best practices
  5. Lab:
  6. Skills:
• Backing Up and Restoring Data
  1. Introduction to the Windows NT Backup program
  2. Planning a backup strategy
  3. Backing up data
  4. Scheduling a backup using a batch file
  5. Implementing a restore strategy
  6. Restoring data
  7. Best practices
  8. Labs:
  9. Skills:

2562: Getting Started with Microsoft Visual Studio 2005 for Microsoft Visual Basic 6.0 Developers (2 days)   

Course Objectives

• Build a solution by using the Visual Studio 2005 IDE.
• Explain the key features and components of Microsoft .NET Framework 2.0.
• Write basic code in Visual Basic 2005.
• Build classes and work with objects in Visual Basic 2005.
• Deploy .NET Framework applications.

Course Outline

• Module 1: Building Solutions Using the Visual Studio 2005 IDE
  1. Overview of Application Development in Visual Studio 2005
  2. Creating a New Project
  3. Using the Visual Studio 2005 IDE Features
  4. Building and Debugging a Solution
  5. Lab: Building Solutions Using the Visual Studio 2005 IDE
• Module 2: Introduction to Microsoft .NET Framework 2.0 Architecture
  1. Introduction to the .NET Framework Runtime Environment
  2. Using the .NET Framework Classes and Namespaces
• Module 3: Writing Basic Code in Visual Basic 2005
  1. Using Variables
  2. Using Decision and Loop Structures
  3. Using Arrays and Collections
  4. Performing Error Handling in Visual Basic 2005
  5. Lab: Writing Basic Code in Visual Basic 2005
• Module 4: Working with Classes and Objects in Visual Basic 2005
  1. Building Classes
  2. Managing the Life Cycle of an Object
  3. Inheritance in Visual Basic 2005
  4. Lab: Working with Classes and Objects in Visual Basic 2005
• Module 5: Deploying Microsoft .NET Framework Applications
  1. Deploying the .NET Framework
  2. Creating Deployment Projects
  3. Managing Deployed Applications
  4. Using Shared Assemblies
  5. Lab: Deploying Microsoft .NET Framework Applications

2272: Implementing and Supporting Microsoft Windows XP Professional (5 days)   

Course Outline

• Installing Microsoft Windows XP Professional
  1. Planning an Installation of Microsoft Windows XP Professional
  2. Installing Windows XP Professional
  3. Upgrading to Microsoft Windows XP
  4. Transferring User Settings and Files by Using the USMT
  5. Performing Post-Installation Tasks
• Automating an Installation of Microsoft Windows XP Professional
  1. Introduction to Automating an Installation of Windows XP Professional
  2. Creating Answer Files
  3. Creating a Uniqueness Database File
  4. Performing an Automated Installation of Windows XP Professional
  5. Introduction to Creating and Deploying an Image
  6. Preparing a Reference Computer
  7. Creating, Testing, and Deploying an Image
  8. Remote Installation Services
  9. Managing Security Settings by Using Security Center
• Configuring Hardware on a Computer Running Microsoft Windows XP Professional
  1. Installing and Configuring Hardware Devices
  2. Working with Drivers
  3. Troubleshooting Hardware Devices
• Managing Disks
  1. Working with Disk Management
  2. Working with Basic Disks
  3. Working with Dynamic Disks
  4. Preparing Disks When Upgrading to Windows XP Professional
  5. Managing Disks
  6. Defragmenting Volumes
• Configuring and Managing File Systems
  1. Working with File Systems
  2. Managing Data Compression
  3. Securing Data by Using EFS
• Troubleshooting the Boot Process and Other System Issues
  1. Examining the Windows XP Professional Boot Process
  2. Controlling System Settings During the Boot Process
  3. Changing Startup Behavior Using the Boot.ini File
  4. Using Advanced Boot Options to Troubleshoot Startup Problems
  5. Using the Recovery Console to Start the Computer
  6. Restoring a Computer to a Previous State
• Configuring TCP/IP Addressing and Name Resolution
  1. Configuring IP Addresses
  2. Configuring Windows Firewall
  3. Troubleshooting IP Addresses
  4. Determining TCP/IP Name Resolution Methods
  5. Configuring a DNS and WINS Client
• Configuring the Desktop Environment
  1. Configuring User Desktop Settings
  2. Customizing the Desktop Environment
  3. Configuring System Settings
  4. Understanding How User Profiles and Group Policy Affect Desktop Customization
  5. Using Remote Assistance
• Configuring Internet Explorer
  1. Configuring Security for Internet Explorer
  2. Configuring Privacy for Internet Explorer
  3. Configuring Connection Settings for Internet Explorer
• Configuring Microsoft Windows XP Professional to Operate in Microsoft Networks
  1. Examining Workgroups and User Accounts
  2. Creating and Authenticating Local User Accounts
  3. Configuring Local Security
  4. Configuring Logon Options in a Workgroup
  5. Configuring Networking Options in a Workgroup
  6. Operating in a Domain
• Supporting Remote Users
  1. Establishing Remote Access Connections
  2. Connecting to Virtual Private Networks
  3. Configuring Authentication Protocols and Encryption
  4. Using Remote Desktop
  5. Storing User Names and Passwords to Facilitate Remote Connections
• Configuring Microsoft Windows XP for Mobile Computing
  1. Configuring Power Management Options for Mobile Computing
  2. Making Files, Folders, and Web Pages Available for Offline Use
• Monitoring Resources and Performance
  1. Using Task Manager to Monitor System Performance
  2. Using Performance and Maintenance Tools to Improve Performance
  3. Monitoring Event Logs
  4. Configuring Application Compatibility

50023: Implementing System Center Data Protection Manager 2007 (5 days)   

Course Objectives

• Plan a DPM deployment.
• Install and configure DPM and the protection agent.
• Protect enterprise applications like Microsoft Exchange, Microsoft SQL Server, Microsoft SharePoint Services and virtual machines using DPM.
• Backup and recover data from DPM servers.
• Backup and restore system state of DPM servers.
• Identify and resolve problems with DPM servers, protection agents, and protected data.

Course Outline

• Introducing Data Protection and Disaster Recovery
  1. Overview
  2. What is DPM?
  3. What Can DPM Protect?
  4. Examining Backup Solutions
  5. What You Will Learn
  6. DPM Backup Types
  7. Tape-Based Backup and Archive
  8. Disk-Based Protection and Recovery
  9. Combining Disk and Tape Backup Methods
  10. Determining Which Storage Method to Use
  11. Protecting Multiple Data Types
  12. Protecting Clustered Servers
  13. Managing Data Protection
  14. DPM Administrator Console
  15. DPM Reports and Notifications
  16. DPM Management Packs
  17. End-User Recovery
  18. Windows PowerShell Integration
  19. How Does DPM Work?
  20. Examining Disk-Based Protection
  21. Deploying Protection Agents
  22. Defining Protection Groups
  23. Creating Replicas
  24. Tracking Changes
  25. Examining Synchronization
  26. Synchronizing Replicas
  27. Performing Consistency Checks
  28. Initiating Consistency Checks
  29. How Consistency Checks Affect Network Performance
  30. Examining Recovery Points
  31. Creating Recovery Points
  32. Recovery Point Limitations
  33. Recovering Data
  34. Examining Tape-Based Protection
  35. Seamless Disk- and Tape-Based Recovery
  36. Recovery Goals for Protection on Tape
  37. Tape Data Consistency
  38. Managing Tape Catalog Retention
  39. Inventorying Tape Libraries
  40. Adding and Removing Tapes
  41. Optimizing DPM Server Performance
  42. Optimizing DPM Process Utilization
  43. Optimizing Synchronization
  44. Reducing Synchronization Impact on Network Performance
  45. Planning for Disaster Recovery
  46. Preparing for DPM Server Recovery
  47. No Preparation?
  48. Effective Preparation
  49. Selecting Enterprise Data to Protect
  50. Types of Data that Can Be Protected
  51. Protecting File Data on Servers and Workstations
  52. Protecting Exchange Server Storage Groups
  53. Protecting SQL Server Databases
  54. Protecting Windows SharePoint Services Data
  55. Protecting Virtual Server and Virtual Machines
  56. Protecting Clustered Resources
  57. Protecting Server System State
  58. Planning Protection Configurations
  59. Planning Protection Groups
  60. Selecting Protection Group Members
  61. Guidelines for Protection Groups
  62. Special Considerations for Protecting Data on Workstations
  63. Special Considerations for Protecting Data Over a WAN
  64. Importance of Protection Group Membership Decisions
  65. Selecting a Data Protection Method
  66. Defining Recovery Goals
  67. Allocating Space for Protection Groups
  68. Specifying Tape Library Details
  69. Compressing Data
  70. Encrypting data
  71. Choosing a Replica Creation Method
  72. Calculating Time Required for Replica Creation
  73. Automatic Replica Creation
  74. Manual Replica Creation
  75. Planning for DPM Deployment
  76. Planning DPM Server Configurations
  77. Selecting the Number of DPM Servers
  78. Locating DPM Servers
  79. Selecting the Instance of SQL Server
  80. Using a Remote SQL Server
  81. Recommendations for Remote SQL Server Security
  82. Planning the Storage Pool
  83. Calculating Capacity Requirements
  84. Estimating Daily Recovery Point Size
  85. Determining Retention Range Objectives
  86. Choosing Sources for Storage Capacity
  87. Planning the Disk Configuration
  88. Planning the Tape Library Configuration
  89. Planning for Security
  90. Security Considerations
  91. Configuring Antivirus Software
  92. Configuring Firewalls
  93. Configuring Security Permissions
  94. Using Domain Security Groups
  95. Granting Appropriate User Privileges
  96. Planning for End-User Recovery
  97. Configuring Active Directory Domain Services
  98. Installing DPM Recovery Point Client Software
  99. Planning for Notifications and E-mail Reports
  100. Review
• Installing and Configuring DPM 2007
  1. Overview
  2. Examining System Requirements
  3. Hardware Requirements
  4. Server Hardware Requirements
  5. Storage Requirements
  6. Software Requirements
  7. DPM Server Operating System Requirements
  8. DPM Server Software Requirements
  9. Protected Server Requirements
  10. Installing DPM 2007 on a Server
  11. Installation Considerations
  12. Step by Step Guide to Installing DPM 2007
  13. Step-by-Step Guide to Upgrading from DPM 2007 Pre-Release to RTM
  14. Troubleshooting DPM 2007 Setup Issues
  15. Installation Issues
  16. Upgrade Issues
  17. Uninstallation Issues
  18. Completing Configuration Tasks
  19. Opening the DPM Administrator Console
  20. Navigation Bar
  21. Menu Bar
  22. Console Panes
  23. Information Icon
  24. Performing Required Configuration Tasks
  25. Adding Disks to the Storage Pool
  26. Configuring Tape Libraries
  27. Installing Protection Agents
  28. What is a Protection Agent?
  29. Cross-Domain and Cross-Forest Support
  30. Configuring Windows Firewall on the DPM Server
  31. Installing Protection Agents
  32. Installing Protection Agents behind a Firewall
  33. Installing Protection Agents using Server Images
  34. Installing Protection Agents Using Systems Management Server
  35. Installing Protection Agents with a PowerShell Script
  36. Troubleshooting Protection Agent Installation
  37. Potential Issues
  38. Creating Protection Groups
  39. Protecting Data with Protection Groups
  40. Data Sources and Protection Levels
  41. Protection Group Considerations
  42. Creating Custom Volumes for Protection Groups
  43. Potential Issues with Standard Volumes
  44. Optimizing Performance with Custom Volumes
  45. Creating Custom Volumes
  46. Additional Considerations for Using Custom Volumes
  47. Step-by-Step Guide to Creating Protection Groups
  48. Starting the Wizard
  49. Selecting Protection Group Members
  50. Selecting Protection Methods
  51. Specifying Short-Term Protection Goals
  52. Allocating Space for Protection Groups
  53. Selecting Long-Term Protection Goals
  54. Selecting Library and Tape Details
  55. Choosing a Replica Creation Method
  56. Completing Protection Group Creation
  57. Completing Custom Volume Preparation
  58. Creating a Protection Group in DPM Management Shell
  59. Performing Optional Configuration Tasks
  60. Optimizing Performance
  61. Enabling On-the-Wire Compression
  62. Enabling Server Throttling
  63. Staggering Synchronization Jobs
  64. Scheduling Consistency Checks
  65. Modifying the Express Full Backup Schedule
  66. Enabling End-User Recovery
  67. Extending the Active Directory Schema for End User Recovery
  68. Step-by Step Guide to Extending Active Directory for End User Recovery
  69. Installing Shadow Copy Client Software
  70. Subscribing to Alerts and Notifications
  71. Configuring SMTP Servers
  72. Publishing DPM Alerts
  73. Installing the DPM Management Shell
  74. Review
• Extending DPM Protection to Enterprise Applications
  1. Overview
  2. General Requirements
  3. Planning Protection Groups
  4. Designing Protection Groups for Exchange and SQL Servers
  5. Managing Protected Servers
  6. Performing General Server Maintenance
  7. Using Windows Maintenance Tools
  8. Applying Operating System Updates
  9. Running Antivirus Software
  10. End User Recovery Only Supported for File Servers
  11. Considerations for Protecting File Servers
  12. Changing the Path of an Encrypted Data Source
  13. Renaming a File Server
  14. Changing the Time Zone of File Servers
  15. Protecting Exchange Servers
  16. Considerations for Protecting Exchange Servers
  17. Understanding Exchange Storage Groups
  18. Installing Protection Agents on Exchange Servers
  19. Creating Exchange Server Protection Groups
  20. Starting the Create New Protection Group Wizard
  21. Selecting Protection Group Members
  22. Selecting Protection Methods
  23. Specifying Short-Term Protection Goals
  24. Specifying Exchange Protection Options
  25. Allocating Disk Space
  26. Selecting Long-Term Protection Goals
  27. Choosing a Replica Creation Method
  28. Completing Protection Group Creation
  29. Protecting SQL Servers
  30. Considerations for Protecting SQL Servers
  31. Adding Databases
  32. Changing Database File Paths
  33. Renaming Databases
  34. Co-existing with Other Backup Applications
  35. Performance Optimizations for Slow Networks
  36. End-user Recovery is Not Supported
  37. Installing Protection Agents on SQL Servers
  38. Creating SQL Server Protection Groups
  39. Starting the Create New Protection Group Wizard
  40. Selecting Data to Protect
  41. Selecting Protection Methods
  42. Specifying Short-Term Protection Goals
  43. Allocating Disk Space
  44. Specifying Long-Term Protection Policies
  45. Protecting SharePoint Server Farms
  46. DPM 2007 Support for SharePoint Versions
  47. Considerations for Protecting SharePoint Servers
  48. SharePoint Writer Must be Registered and Started
  49. Upgrading Windows SharePoint Services
  50. Adding Databases to a Windows SharePoint Services Farm
  51. Recovering SharePoint Databases
  52. SharePoint System Architecture
  53. Web Servers
  54. Content Database Servers
  55. Configuration Database
  56. Web Server Topology
  57. SharePoint Farm Layout
  58. Installing Protection Agents on Windows SharePoint Farms
  59. Registering and Starting the WSS Writer Service
  60. Installing the Protection Agent
  61. Providing SharePoint Credentials to the Protection Agent
  62. Creating SharePoint Protection Groups
  63. Protecting Virtual Machines
  64. DPM 2007 Support for Virtual Hosts and Virtual Machines
  65. Typical Protection for Virtual Machines
  66. Better Protection for Virtual Machines with DPM
  67. Application Awareness
  68. Ease of Use and Management
  69. Using DPM 2007 to Protect Virtual Server Hosts and Virtual Machines
  70. Considerations for Virtual Machine Protection
  71. Adding Virtual Machines
  72. Changing Virtual Machine File Paths
  73. Protecting Application Data on Virtual Machines
  74. Performance Optimizations for Slow Networks
  75. Installing DPM Protection Agents on Virtual Servers
  76. Creating Virtual Machine Protection Groups
  77. Review
• Examining Protected Data Backup and Recovery
  1. Overview
  2. Preparing for Disaster Recovery
  3. Disaster Recovery Review
  4. Backing Up Protected Computer System States
  5. DPM Server Components that Require Backup
  6. DPM Database and Report Database
  7. Replicas
  8. DPM Config folder
  9. ScriptingConfig.xml and Other Scripts
  10. Backing up the DPM Server
  11. Backing Up DPM from a Secondary DPM Server
  12. Backing up DPM Databases to Tape from the Primary DPM Server
  13. Backing up with Third-Party Software
  14. Recovering Protected Computers
  15. Recovering System State to Protected Computers
  16. Recovering System State Files
  17. Restoring System State Files
  18. Recovering Protected Computers to New Hardware
  19. Recovering Protected Computers from a Secondary DPM Server
  20. Recovering DPM Servers
  21. Recovering DPM Databases
  22. Recovering DPM Replicas
  23. Performing a Bare Metal Recovery of a DPM Server
  24. Synchronizing DPM Databases with DpmSync
  25. Using Pre-backup and Post-backup Scripts
  26. Recovering Protected Exchange Data
  27. Choosing Exchange Data Recovery Methods
  28. Recovering Storage Groups
  29. Recovering a Storage Group to its Original Location
  30. Recovering a Storage Group to a Network Folder
  31. Recovering Mailboxes
  32. Recovering a Protected Mailbox
  33. Recovering Protected SQL Data
  34. Choosing SQL Server Recovery Methods
  35. Recover Database to Original Location
  36. Recover Databases to Alternate Locations on the Same Server
  37. Recover Databases to an Alternate Server
  38. Recover Database Files to Tape
  39. Recovering a SQL Database to its Original Location
  40. Recovering a Renamed Copy of a SQL Database
  41. Recovering a SQL Database to a Network Folder
  42. Recovering a Copy of the SQL Database to Tape
  43. Recovering Protected Virtual Machines
  44. Choosing a Virtual Machine Recovery Method
  45. Recovering Virtual Machines to Original Locations
  46. Recovering Virtual Machines to Alternate Locations
  47. Recovering a Virtual Machine to its Original Location
  48. Recovering a Virtual Machine to a Network Folder
  49. Review
• Troubleshooting DPM 2007
  1. Overview
  2. Troubleshooting DPM Installation and Upgrade
  3. Analyzing Issues
  4. Reviewing Error Details in DPM Setup
  5. Reviewing Installation Logs
  6. Resolving DPM Installation Issues
  7. An Installation of a Prerequisite Failed
  8. Non-DPM Applications are Interrupted by DPM Installation
  9. Disks are Missing
  10. Errors Occur When Running from a UNC Path
  11. Tape Libraries Malfunction or Display Incorrectly
  12. End-user Recovery Permissions Update Failed
  13. Resolving DPM 2007 Pre-release to RTM Upgrade Issues
  14. DMP V2 Beta 2 to DPM 2007 Upgrade Failure
  15. Protection Agent Upgrade Failure
  16. Resolving DPM 2007 Uninstallation Issues
  17. Uninstalling DPM 2007
  18. Removing or Retaining Recovery Points
  19. Uninstalling Prerequisite Software
  20. Uninstalling Protection Agents
  21. Uninstalling DPM-Specific User Settings
  22. Watson Errors during DPM Uninstallation
  23. Repairing DPM 2007
  24. Troubleshooting Protection Agent Installation
  25. Analyzing and Resolving Protection Agent Installation Failures
  26. DPM Protection Agent Will Not Install on a Computer
  27. Resolving Issues Indicated by Error Messages
  28. Using Alerts to Maintain and Monitor DPM
  29. Understanding Alerts
  30. Alert Severity
  31. Alert Status
  32. Dynamic Nature of Alerts
  33. Relationship Between Alerts and Jobs
  34. Resolving Alerts
  35. Using DPM Help to Obtain Information about Alerts
  36. Monitoring Alerts
  37. Troubleshooting with the DPM Management Shell
  38. Review

6418: Deploying Windows Server 2008 R2 (3 days)   

Course Objectives

• Describe Microsoft Windows Server 2008 R2 installation and configuration options, and select an appropriate volume-licensing option for Windows Server 2008 R2.
• Deploy and configure a Windows Server 2008 R2 Server Core installation.
• Implement various Windows Server deployment technologies.
• Implement Windows 7 and Windows Server 2008 R2 deployments with Windows Deployment Services (WDS).
• Implement Windows 7 and Windows Server 2008 R2 deployments with Microsoft Deployment Toolkit 2010 (MDT 2010).
• Migrate earlier versions of Active Directory directory service to AD DS.
• Migrate file and print, and Web servers to Windows Server 2008 R2.
• Migrate remote infrastructure servers to support branch offices.
• Virtualize workloads by migrating physical servers to guests in Microsoft Hyper-V Server 2008 R2.

Course Outline

• Module 1: Installing and Configuring Microsoft Windows Server 2008 R2
  1. Lesson 1: Planning Windows Server 2008 R2 Installations
  2. Lesson 2: Performing a Windows Server 2008 R2 Installation
  3. Lesson 3: Configuring Windows Server 2008 R2 Following Installation
  4. Lesson 4: Automating Server Activation Using Microsoft Volume Activation
• Module 2: Implementing Deployment Technologies
  1. Lesson 1: Selecting a Deployment Strategy
  2. Lesson 2: Using the Windows Automated Installation Kit
  3. Lesson 3: Working with Images
  4. Lesson 4: Working with Unattended Answer Files
• Module 3: Using Windows Deployment Services
  1. Lesson 1: Overview of Windows Deployment Services (WDS)
  2. Lesson 2: Implementing Deployment with WD
  3. Lesson 3: Maintaining Images
• Module 4: Implementing the Microsoft Deployment Toolkit
  1. Lesson 1: Introducing the Microsoft Deployment Toolkit
  2. Lesson 2: Using the Microsoft Deployment Toolkit
  3. Lesson 3: Maintaining Images with Microsoft Deployment Toolkit
• Module 5: Migrating Active Directory Directory Service
  1. Lesson 1: Overview of Upgrading Windows Server 2008 R2 Active Directory
  2. Lesson 2: Upgrading Domain Controllers to Windows Server 2008 R2
• Module 6: Migrating File, Print, and Web Services
  1. Lesson 1: Introducing the Windows Server Migration Tools
  2. Lesson 2: Migrating File and Print Servers
  3. Lesson 3: Migrating Web and Application Servers
• Module 7: Deploying Branch Office and Remote Access Services
  1. Lesson 1: Implementing Read-Only Domain Controllers
  2. Lesson 2: Implementing Remote Infrastructure
• Module 8: Migrating Workloads to Microsoft Virtual Machines
  1. Lesson 1: Overview of Microsoft Virtualization
  2. Lesson 2: Installing Hyper-V
  3. Lesson 3: Migrating workloads to Hyper-V

6214: Effective Team Development using Microsoft Visual Studio Team System (3 days)   

Course Outline

• Module 1: Overview of Application Lifecycle Management
  1. Introduction to Application Lifecycle Management
  2. Introduction to Team Development Features in Visual Studio Team System 2008
  3. Introduction to ALM Scenarios Supported by Visual Studio Team System
• Module 2: Using Visual Studio Team System in a Team
  1. Introduction to Visual Studio Team System Architecture
  2. Using Visual Studio Team System in a Team
• Module 3: Overview of Project Management
  1. Overview of Microsoft Solution Framework (MSF)
  2. Overview of Project Planning
  3. Overview of Process Guidance
  4. Overview of Process Customization
  5. Overview of Work Items
  6. Overview of Project Portal
• Module 4: Designing and Developing a Software Solution in Visual Studio Team System
  1. Designing a Solution
  2. Using Database Design Tools
  3. Developing a Solution
• Module 5: Introduction to Version Control in Parallel Development
  1. Overview of MSBuild architecture
  2. Customizing Team Build
  3. Integrating Testing in Visual Studio Team System
• Module 6: Introduction to Version Control in Parallel Development
  1. Introduction to Version Control Locking Models
  2. Overview of Branching, Differencing and Merging
• Module 7: Introduction to Advance Analyzing Tasks
  1. Overview of Performance Analysis Tools
  2. Overview of Code Analysis Tools
  3. Overview of Unit Testing
  4. Overview of Performance Profiling Tools
• Module 8: Overview of Testing in Visual Studio Team System
  1. Overview of Developing Web Tests
  2. Overview of Running Web Tests
  3. Overview of Developing Load Tests
  4. Overview of Interpreting Test Results
  5. Overview of Test Case Development

50162: Exchange Administrators Guide to Scripting using the Exchange Management Shell (EMS) (1 day)   

Course Objectives

• Explain the purpose of Exchange Management Shell and the underlying Windows PowerShell technology.
• Explain the concept of cmdlets.
• Perform some key Exchange Server tasks using Exchange Management Shell cmdlets.
• Get help about cmdlets and conceptual topics.
• View and format output data.
• Use extra productivity features presented by Exchange Management Shell.
• Create reusable script files.
• Create and use aliases.
• Create functions.
• Call functions from within scripts and from the command line.
• Create and use filters.
• Declare and use variables.
• Use operators to invoke arithmetic, assignment, and other actions on variables.
• Use flow control statements to create logic within scripts and functions.
• Use Exchange Management Shell cmdlets to manage features of the Mailbox Server Role.
• Use Exchange Management Shell cmdlets to manage recipients.
• Use Exchange Management Shell cmdlets to manage features of the Client Access Server Role.
• Use Exchange Management Shell cmdlets to manage transport server features.
• Use monitoring cmdlets to ensure that your Exchange Server 2007 environment is operating properly.
• Generate reports, and export data using exporting cmdlets.
• Take hints from Exchange Management Console and modify them to suit your requirements.
• Troubleshoot and validate scripts.
• Work with arrays, CSV files, and secure strings to enable bulk management.
• Configure the EMS environment to pre-load useful functions, aliases, and variables.
• Explain script execution modes and security applied to EMS scripts from various sources.
• Secure EMS scripts using digital signatures.

Course Outline

• Module 1: Introduction to EMS Scripting
  1. What Is the Exchange Management Shell?
  2. Using the Exchange Management Shell
  3. Working with Command Output
  4. Extra Productivity Features
• Module 2: Leveraging the EMS environment
  1. Script Files and Aliases
  2. Functions
  3. Variables
  4. Operators
  5. Flow Control
• Module 3: Administering Microsoft Exchange Server 2007 Using the EMS cmdlets
  1. Managing Mailbox Features
  2. Managing Recipients
  3. Managing Client Access Features
  4. Managing Transport Servers
  5. Monitoring the Exchange Environment
• Module 4: Creating Exchange Administrative Scripts
  1. Real-Word Scripting
  2. Configuring the Environment

Implementing and Administering Windows SharePoint Services 3.0 in Windows Server 2008 (2 days)   

Course Objectives

• Explain the fundamentals of Windows SharePoint Service 3.0.
• Plan and install Windows SharePoint Services 3.0.
• Administer and manage Windows SharePoint Services servers.
• Create and administer Windows SharePoint Services sites.
• Work with Windows SharePoint Services 3.0.

Course Outline

• Module 1: Introduction to Windows SharePoint Services 3.0
  1. Introduction to the Windows SharePoint Services Environment
  2. Overview of Windows SharePoint Services Components
  3. Overview of Site Components
  4. Introduction to Administering Windows SharePoint Services
• Module 2: Planning and Installing Microsoft Windows SharePoint Services 3.0
  1. Planning the Windows SharePoint Services 3.0 Installation
  2. Planning Windows SharePoint Services Topology
  3. Performing a New Windows SharePoint Services 3.0 Installation
  4. Upgrading Windows SharePoint Services 2.0 to Windows SharePoint Services 3.0
• Module 3: Administering and Managing Windows SharePoint Services Servers
  1. Configuring Server Security
  2. Managing Web Applications
  3. Managing Sites
  4. Maintaining Servers
  5. Monitoring Performance
• Module 4: Administering Windows SharePoint Services 3.0 Sites
  1. Managing Site Collections
  2. Controlling Access to Windows SharePoint Services
  3. Customizing Sites
• Module 5: Working with Windows SharePoint Services 3.0
  1. Working with Windows SharePoint Services Sites
  2. Creating and Managing Lists and Surveys
  3. Managing Libraries
  4. Working with Microsoft Office 2007

6368: Programming with the Microsoft .NET Framework using Microsoft Visual Studio 2008 (5 days)   

Course Outline

• Module 1: Software Design and Development in Visual Studio 2008
  1. Introduction to Software Design and Development
  2. Introduction to Software Development Frameworks and Methodologies
  3. Introduction to the Microsoft .NET Framework Applications
  4. N-Tier Application Development
• Module 2: Object-Oriented Programming with Microsoft Visual Studio 2008
  1. Object-Oriented Programming Concepts
  2. Defining a Class
  3. Creating a Class Instance
  4. Introduction to Inheritance
  5. Defining and Implementing Interfaces
  6. Creating and Using Delegates and Events
  7. Generics
• Module 3: Data Validation
  1. Introduction to Data Validation?
  2. Validating Windows Forms Applications
  3. Validating ASP.NET Applications
• Module 4: Debugging and Profiling .NET Applications
  1. Code Tracing and Debugging
  2. Application Profiling
• Module 5: Monitoring and Logging .NET Framework Applications
  1. Introduction to Instrumentation
  2. Event Logs
• Module 6: Testing Microsoft .NET Framework Applications
  1. Introduction to Software Testing
  2. Using Visual Studio 2008 Testing Tools
• Module 7: Introduction to LINQ
  1. What Is New in VB.NET and C#
  2. Introduction to LINQ
  3. LINQ Data Providers
• Module 8: Data Access with LINQ
  1. LINQ to XML
  2. LINQ to Entities
  3. LINQ to SQL
• Module 9: Implementing Security in .NET Applications
  1. Security Overview
  2. Implementing Code Access Security
  3. Implementing Role-Based Security
  4. Using Cryptography Services
• Module 10: Network Programming
  1. Introduction to Network Programming
  2. Setting Credentials
  3. Sending Mail
• Module 11: Creating Distributed Applications
  1. Introduction to Distributed Applications
  2. Creating and Consuming XML Webservices
  3. Building Windows Communication Foundation Services and Clients
• Module 12: Configuring .NET Framework Applications
  1. Introduction to Configuring Applications
  2. Using .NET Configuration Files
• Module 13: Deploying .NET Framework Applications
  1. Introduction to Assemblies
  2. Overview of MSBuild
  3. Deploying .NET Framework Applications by Using ClickOnce
  4. Deploying .NET Framework Applications by Using Windows Installer
• Module 14: Windows Presentation Foundation Applications
  1. Introduction to Windows Presentation Foundation
  2. Introduction to XAML
  3. Programming Windows Presentation Foundation Applications

50263: Introduction to Microsoft Business Intelligence from SQL 2008 through SharePoint and Office 2007 (4 days)   

Course Objectives

• Describe the Microsoft Business Intelligence stack.
• Explain the Unified Dimension Model and when it can and cannot be used.
• Use the new Business Intelligence Features in SQL 2008.
• Create a SSAS Project using the Microsoft Unified Dimension Model.
• Create a Data Mart using Business Intelligence Studio.
• Create a Integration Services project and load a Data Mart.
• Load a Data Mart from a flat file.
• Model Dimensions, Measures and Cubes.
• Understand the pros and cons of Integration into SharePoint.
• Create a Report using Report Builder 2.0.
• Load and Manage Reports with SharePoint.
• Understand and Create a Shared Service Provider in SharePoint.
• Understand and Create a Business Data Catalog in SharePoint.
• Set permissions on objects within SharePoint.
• Utilize the Business Intelligence add-ins for Excel 2007.

Course Outline

• Module 1: Course Overview
  1. Introduction
  2. Course Materials
  3. Facilities
  4. Prerequisites
  5. What We'll Be Discussing
• Module 2: Overview of the Microsoft BI Stack
  1. The Goal of Business Intelligence
  2. Key Concepts
  3. Key Components
  4. SharePoint Report Center
  5. Office 2007
  6. Common Business Challenges in BI
• Module 3: Unified Data Model
  1. UDM Defined
  2. User Experience: Relational vs. UDM
  3. Advantages
  4. Trouble in River City
  5. Lab: Unified Data Model
• Module 4: SharePoint and Business Intelligence
  1. What is SharePoint?
  2. What Does SharePoint Bring to the BI?
  3. Key SharePoint Concepts
  4. SharePoint or WSS?
  5. SharePoint Architecture
  6. Content Types
  7. Solutions
  8. Features
  9. Setting up A Report Center
  10. Shared Service Provider
  11. Lab: SharePoint and Business Intelligence
• Module 5: New BI Features in SQL 2008
  1. Integration Services/Analysis Services/Reporting Services
  2. Performance Enhancements
  3. Programmability Enhancements
  4. Architectural Enhancements
  5. Usability Enhancements
  6. Lab: New BI Features in SQL 2008
• Module 6: SSIS Major Components
  1. Major Components
  2. New or Changed Features
  3. Script Task
  4. Samples
  5. Lab: SSIS Projects
• Module 7: SSIS ETL
  1. Lab: SSIS ETL
• Module 8: SSAS Key Concepts
  1. Key Concepts
  2. Schemas
  3. Measures
  4. Dimensions
  5. Lab: SSAS Key Concepts
• Module 9: SSAS Cube Details
  1. Cube Processing
  2. Partitions
  3. Proactive Caching
  4. Aggregations
  5. Lab: SSAS Cube Details
• Module 10: SQL Server Reporting Services
  1. Integration with SharePoint
  2. Report Builder 2.0
  3. Differences Between Environments
  4. Tablix
  5. Charts
  6. Lab: SQL Server Reporting Services
• Module 11: SharePoint Business Data Catalog
  1. The BDC
  2. Special BDC Only Web Parts
  3. Application Definition Files
  4. Lab: SharePoint Business Data Catalog
• Module 12: SharePoint Integrated Security and Report Management
  1. Understanding SharePoint Security
  2. Report Content Types
  3. Report Subscriptions
  4. Workflows
  5. Reports Library
  6. Business Web Parts
  7. Lab: SharePoint Integrated Security and Report Management
• Module 13: Excel Web Services
  1. Excel Web Access
  2. Excel Web Services
  3. User Defined Function
  4. Lab: Excel Web Services (Optional)
• Module 14: Excel 2007 and Data Mining BI
  1. Key Terms in Data Mining
  2. Types of Data Mining Algorithms
  3. The Algorithms
  4. Excel and The BI Extensions
  5. Visio 2007
  6. Lab: Excel 2007 and Data Mining BI

50412: Implementing Active Directory Federation Services 2.0 (4 days)   

Course Objectives

• Define key concepts and terminology relating to Active Directory Federation Services 2.0.
• Install and configure Windows prerequisites for AD FS 2.0.
• Install and configure Public Key Infrastructure (PKI) for AD FS 2.0.
• Deploy AD FS 2.0 to provide claims-aware authentication in a single organization.
• Configure AD FS 2.0 to provide claims-aware authentication in a business-to-business federation.
• Design and deploy advanced AD FS 2.0 scenarios, including providing for high availability and SAML interoperability.
• Use the AD FS 2.0 claims rule language to create custom claim rules.
• Troubleshoot AD FS 2.0.

Course Outline

• Module 1: Introducing Claims-based Identity
  1. Introducing the Identity Metasystem
  2. Existing Solutions for Managing Identities
  3. The Benefits of Claims-based Identity
  4. The Evolution of AD FS
  5. Use Cases for AD FS
  6. AD FS and Claims-based Terminology
• Module 2: AD FS Prerequisites
  1. Windows Prerequisites
  2. Introducing Directory Services
  3. Active Directory and Active Directory Lightweight Directory Services
  4. Web Services, Standards, and Interoperability
  5. Internet Information Services
• Module 3: Public Key Infrastructure (PKI)
  1. Introducing the Public Key Infrastructure
  2. PKI Basics
  3. Introduction to Cryptography
  4. PKI Design
  5. Installing and Configuring Certificate Services
• Module 4: AD FS 2.0 Components
  1. The Federation Server Role
  2. Claims Types, Endpoints, and Attribute Stores
  3. AD FS Security
  4. The Federation Server Proxy Role
  5. Administering AD FS
  6. Windows Identity Foundation
• Module 5: Claims-based Authentication in a Single Organization
  1. Preparing for AD FS in a Single Organization
  2. AD FS Within a Single Organization
  3. Understanding Claims and Claim Types
  4. Claim Rules and Claim Rule Templates
  5. Creating Claim Rules from Templates
  6. Configuring AD FS in a Single Organization
• Module 6: Claims-based Authentication in a Business-to-Business Federation
  1. Deploying AD FS in a Federated Environment
  2. Configuring a Claims Provider Trust
  3. Understanding Home Realm Discovery
  4. Managing Claims Across Organizations
• Module 7: Advanced AD FS Deployment Scenarios
  1. Implementing the Federation Server Proxy
  2. Planning for High Availability
  3. Additional AD FS Configuration Scenarios
  4. AD FS 2.0 and SAML Interoperability
• Module 8: The AD FS Claims Rule Language
  1. Reviewing the Claims Pipeline and Claims Engine
  2. Introducing the Claims Rule Language
• Module 9: AD FS Troubleshooting
  1. Configuring Auditing for AD FS
  2. AD FS Troubleshooting
  3. Tracing AD FS Traffic

50373: Configuring and Managing Microsoft System Center Essentials 2010 (2 days)   

Course Objectives

• Deploy System Center Essentials 2010 in a live environment.
• Perform the initial configuration tasks required for full product functionality.
• Configure and use the update management feature in Essentials to manage update deployment to client and server computers.
• Use the software deployment feature to deploy and upgrade Windows applications, such as MS Office 2007.
• Manage and configure virtualization hosts using the virtualization management feature in Essentials 2010.
• Configure and tune application, server, client and network monitoring.
• Modify and optimize Essentials 2010 configuration settings as needs change.

Course Outline

• Module 1: Installing Essentials 2010
  1. Understand features, functionality and architecture of System Center Essentials 2010
  2. Learn the prerequisites, hardware and software requirements for Essentials 2010 installation
  3. Discuss Essentials upgrade and installation options, as well as common installation issues
• Module 2: Configuring Essentials
  1. Understand how to perform initial product configuration tasks with the Configure Essentials Wizard
  2. Learn how to perform additional configuration tasks, such as: adding managed virtualization hosts; importing management packs; configuring alert notification
  3. Discuss how to troubleshoot common configuration problems
• Module 3: Managing Computers
  1. Understand how to create and manage computer groups
  2. Discuss how to access hardware and software inventory data
  3. Explain the virtualization management tasks available in the Essentials console
  4. Review the tasks and reports available in the Computers space
• Module 4: Managing Updates
  1. Understand the importance of managing updates and characteristics of a good update management plan
  2. Learn how update management in Essentials 2010 can facilitate proactive and automated update management
  3. Understand how to work with update management in Essentials 2010 and troubleshoot common issues with as update management
• Module 5: Deploying Software
  1. Understand how to install and uninstall software using Essentials 2010
  2. Learn about the supported features, installation options and installer formats
  3. Understand how to monitor deployment results and troubleshoot common issues
• Module 6: Monitoring Concepts
  1. Learn about management pack components and architecture
  2. Explain how to target monitoring according to Microsoft best practices
  3. Understand how to tune monitoring using overrides
  4. Learn about the Client Network Device Monitoring in Essentials 2010
• Module 7: Reporting
  1. Understand Essentials 2010 reporting architecture, features and limitations
  2. Learn about reports available in management packs for Essentials 2010
  3. Learn how to produce reports in the Essentials console
  4. Understand how database maintenance, grooming and backups are handled by Essentials
• Module 8: Virtualization Management
  1. Learn about the capabilities of the virtualization management in Essentials 2010
  2. How to add and manage virtualization hosts for management with Essentials 2010
  3. Understand the function and importance of Integration Services for virtual machine guests
• Module 9: Virtual Machine Templates and Provisioning
  1. Understand the virtual machine provisioning and conversion options in Essentials 2010
  2. Learn how to create and manage virtual machine templates with Essentials 2010
  3. Understand the virtual network configuration options available in Essentials 2010
  4. Learn how to perform a virtual machine migration (V2V) to convert VMware guests to the Hyper-v platform
• Module 10: Advanced Monitoring and Management Pack Authoring
  1. Understand advanced monitoring features in Essentials 2010, including, Self-tuning
  2. Thresholds, Synthetic Transaction and Distributed Application Monitoring
  3. Learn about management pack authoring concepts and methodology using the Essentials 2010 console
• Module 11: Advanced Troubleshooting and Log Analysis
  1. Understand how to identify and troubleshoot common issues in Essentials setup and configuration
  2. Become familiar with log files and tools for troubleshooting client and server side issues
  3. Learn how to perform detail error data collection and analysis for Essentials 2010
• Module 12: Essentials Internals
  1. Understand how Essentials 2010 integrates with the some of the foundational technologies upon which it is based
  2. Understand how prepare to recover an Essentials 2010 infrastructure after infrastructure or disaster
  3. Learn how WSUS Certificates are leveraged in Essentials publishing and deployment processes
  4. Learn about Essentials 2010 management pack rules in which important background tasks are implemented

50431: Creating Forms Using Microsoft InfoPath 2007 (2 days)   

Course Objectives

• Develop a custom form.
• Customize a sample form.
• Send a form via e-mail.
• Write form data to a database.
• Set up form logic.
• Implement business rules into a form.
• Create different views.
• Publish a form.

Course Outline

• Module 1: An Introduction to InfoPath
  1. What is InfoPath
  2. Form Templates and Forms
  3. InfoPath Form Services
• Module 2: Exploring the InfoPath Environment
  1. Designing a Form Template
  2. Viewing Your Form
  3. Saving Your Form
  4. Interface Overview
  5. Task Panes Overview
• Module 3: Creating a New Form
  1. Steps to Creating a New Form
  2. Designing the Layout
  3. Using Controls
  4. Views
  5. Advanced Formatting
• Module 4: Importing and Exporting Forms
  1. Importing Forms from Microsoft Word
  2. Importing Forms from Microsoft Excel
• Module 5: Adding Logic without Writing Code
  1. Data Validation
  2. Rules
• Module 6: Saving and Submitting Form Data
  1. Saving Form Data
  2. Submitting Form Data
  3. Submitting Form Data in an E-mail Message

50322: Configuring and Administering Windows 7 (5 days)   

Course Objectives

• Describe and choose the various versions of Windows 7.
• Perform a clean install of Windows 7.
• Create an image for deployment.
• Configure hardware devices.
• Configure software for compatibility.
• Configure networking including sharing resources.
• Configure DirectAccess for the network.
• Monitor and configure system performance.
• Perform backups and configure system restore.

Course Outline

• Module 1: Installing Windows 7
  1. Introduction to Windows 7
  2. Installing Windows 7 Using Image-Based Installation
  3. Migrating User Settings
• Module 2: Configure Hardware and Software
  1. Configure Devices
  2. Configure Application Compatibility
• Module 3: Configure the Network
  1. Configure General Network Settings
  2. Managing Wireless Networks
  3. Sharing Resources
  4. Configure TCP/IP
  5. Troubleshooting Network Connectivity
  6. Configure Windows Firewall
  7. Configure Remote Management
• Module 4: Sharing and Securing Resources
  1. Configure Shared Resources
  2. Configuring HomeGroup Settings
  3. Configure User Account Control (UAC)
  4. Configure Authentication and Authorization
  5. Configure BranchCache
• Module 5: Windows 7 and Mobile Computing
  1. Configure BitLocker and BitLocker ToGo
  2. Configuring DirectAccess
  3. Configure Mobility Options
  4. Configure Offline Files
  5. Configure Remote Connections
• Module 6: Monitoring and Maintaining Windows 7
  1. Configure Updates
  2. Manage Disks
  3. Monitor Systems
  4. Configure Performance Settings
• Module 7: Backup and Recovery
  1. Configure Backup
  2. Configuring System Recovery Options

50066: LINQ with C# 3.0 (3 days)   

Course Objectives

• Apply the new C# 3.0 language features in appropriate and practical scenarios.
• Apply the LINQ framework for accessing various types of data sources.
• Extend LINQ by customizing data sources through query operators, with an eye towards custom LINQ providers.
• Understand the LINQ product road-map for future frameworks including ADO.NET Data Services, ADO.NET Entity Framework and Parallel LINQ.
• Implement LINQ applications with a performance-oriented mindset.

Course Outline

• Module 1: C# 3.0 Language Features
  1. Developer Productivity Features - Implicit typing, Object and collection initializers, Automatic properties, Anonymous types
  2. Extensibility Features - Extension methods, Partial methods
  3. Functional Programming Features - Lambda expressions, Expression trees
  4. LINQ Support Features - An overview of language query operators
• Module 2: LINQ Query Operators
  1. Motivation for Query Operators - Declarative vs. Imperative programming
  2. Developing Query Operators - C# 2.0 Iterators, Deferred execution
  3. Categorizing Query Operators - Filtering, aggregation, ordering, grouping, projection, and miscellaneous operators
  4. Language Integration of Query Operators
• Module 3: Applied LINQ to Objects
  1. Using Query Operators with Objects
  2. Customizing Query Operators
  3. The Query Pattern
  4. Examples of LINQ to Objects - Reflection, File System, Strings, WCF Contracts
• Module 4: LINQ to XML
  1. Introducing the XElement API
  2. Functional XElement Construction
  3. Querying XElement DOMs
  4. Axis Methods
• Module 5: LINQ to SQL
  1. LINQ to DataSet - Why DataSets are not enough
  2. LINQ to SQL as an Object-Relational Mapper - Mapping using attributes, mapping using external XML mapping files, mapping inheritance relationships
  3. The Data Context - Queries, updates, inserts, deletes, stored procedures and database functions, custom SQL strings, database creation from schema, transactions, preloading and tracking data, optimistic locking and concurrency control
  4. Visual Studio LINQ to SQL Designer vs. SQLMetal
• Module 6: Beyond LINQ
  1. Overview of Parallel LINQ
  2. Overview of ADO.NET Entity Framework
  3. Overview of ADO.NET Data Services
  4. Overview of Custom Query Providers
  5. Performance Considerations of LINQ to Objects
  6. Performance Considerations of LINQ to XML
  7. Performance Considerations of LINQ to SQL

50214: Implementing and Maintaining IM/Presence, Conferencing and Telephony using Microsoft Office Communications Server 2007 R2 (5 days)   

Course Objectives

• Describe the functions and capabilities of Microsoft Office Communications Server 2007 R2.
• Install, configure, and support Microsoft Office Communications Server 2007 R2 Clients.
• Implement and deploy an Instant Messaging solution by using Microsoft Office Communications Server 2007 R2.
• Implement and deploy a Group Chat solution by using Microsoft Office Communications Server 2007 R2.
• Implement and deploy a Conferencing solution by using Microsoft Office Communications Server 2007 R2.
• Implement and maintain Telephony by using Microsoft Office Communications Server 2007 R2.
• Plan and deploy Microsoft Office Communications Server 2007 R2.
• Configure advanced voice options for Microsoft Office Communications Server 2007 R2.
• Monitor and troubleshoot Microsoft Office Communications Server 2007 R2.
• Configure the Archiving and Monitoring Servers to maintain legal and internal corporate compliance within your organization.
• Describe Enterprise deployment and design considerations for Microsoft Office Communications Server 2007 R2.

Course Outline

• Module 1: Overview of Microsoft Office Communications Server 2007 R2
  1. Lesson 1: Overview of the Office Communications Server 2007 R2 Architecture
  2. Lesson 2: Server Roles for Office Communications Server 2007 R2 Infrastructure for Microsoft Office Communications Server 2007 R2
  3. Lesson 3: Designing and Configuring Active Directory and Network Infrastructure for Microsoft Office Communications Server 2007 R2
  4. Lesson 4: Designing and Configuring Protocol Support for Microsoft Office Communications Server 2007 R2
• Module 2: Installing, Configuring and Supporting Microsoft Office Communications Server 2007 R2 Clients
  1. Lesson 1: Exploring Clients Used by Microsoft Office Communications Server 2007 R2
  2. Lesson 2: Deploying Clients Utilized by Microsoft Office Communications Server 2007 R2
  3. Lesson 3: Configuring Clients Utilized by Microsoft Office Communications Server 2007 R2 through Group Policies
• Module 3: Implementing and Deploying an Instant Messaging Solution by Using Microsoft Office Communications Server 2007 R2
  1. Lesson 1: Overview of an Instant Messaging Solution Using Microsoft Office Communications Server 2007 R2
  2. Lesson 2: Exploring the Authentication, Focus, and Presence Features of Microsoft Office Communications Server 2007 R2
  3. Lesson 3: Configuring the Microsoft Office Communications Server 2007 R2 Address Book
  4. Lesson 4: Consolidating IM Clients (PIC)
• Module 4: Implementing Group Chat in Microsoft Office Communications Server 2007 R2
  1. Lesson 1: Installing and Configuring Group Chat in Office Communications Server 2007 R2
  2. Lesson 2: Installing and Configuring the Compliance Service
  3. Lesson 3: Configuring Group Chat
  4. Lesson 4: Troubleshooting Group Chat in Office Communications Server 2007 R2
• Module 5: Implementing and Deploying a Conferencing Solution by Using Microsoft Office Communications Server 2007 R2
  1. Lesson 1: Overview of Conferencing Solutions Using Microsoft Office Communications Server 2007 R2
  2. Lesson 2: Overview of Components Used in an On-Premise Conferencing Solution Using Microsoft Office Communications Server 2007 R2
  3. Lesson 3: Configuring Client and User Related Settings for Conferencing Using Microsoft Office Communications Server 2007 R2
  4. Lesson 4: Understanding a Conference Life Cycle within Microsoft Office Communications Server 2007 R2
  5. Lesson 5: Establishing Federation for a Conferencing Solution Using Microsoft Office Communications Server 2007 R2
• Module 6: Implementing and Maintaining Telephony by Using Microsoft Office Communications Server 2007 R2
  1. Lesson 1: Introduction to the Components of a Telephony Solution
  2. Lesson 2: Overview of the Integration of Office Communications Server 2007 R2 Telephony
  3. Lesson 3: Configuring Deployment Topologies
  4. Lesson 4: Overview of Enterprise Telephony Clients Deployment and Configuration
• Module 7: Planning and Deploying Microsoft Office Communications Server 2007 R2 Enterprise Telephony Solutions
  1. Lesson 1: Overview of Enterprise Telephony Solution
  2. Lesson 2: Overview of Routing in an Enterprise Telephony Solution
  3. Lesson 3: Configuring the Enterprise Telephony Solution Components
  4. Lesson 4: Overview of Protocol Monitoring in a Telephony Solution
• Module 8: Additional Voice Applications for Microsoft Office Communications Server 2007 R2
  1. Lesson 1: Response Group Service
  2. Lesson 2: Team-Call Group Feature
  3. Lesson 3: Office Communications Server 2007 R2 Attendant and Call Delegation
  4. Lesson 4: Single Number Reach for Office Communicator 2007 R2 Mobile
• Module 9: Monitoring and Troubleshooting Microsoft Office Communications Server 2007 R2
  1. Lesson 1: External Components Necessary for Microsoft Office Communications Server 2007 R2
  2. Lesson 2: Backing Up and Restoring Microsoft Office Communications Server 2007 R2
  3. Lesson 3: Monitoring Call Flow in Microsoft Office Communications Server 2007 R2 Telephony Environment
• Module 10: Compliance in Office Communications Server 2007 R2
  1. Lesson 1: Configuring the Archiving Service
  2. Lesson 2: Configuring the Monitoring Service
• Module 11: Enterprise Deployment and Design Consideration for Microsoft Office Communications Server 2007 R2
  1. Lesson 1: Migration to Microsoft Office Communications Server 2007 R2
  2. Lesson 2: Planning to Deploy Office Communications Server 2007 R2

50464: Understanding and Querying Relational Data for Information Workers Using Microsoft SQL Server (2 days)   

Course Objectives

• Understand the purpose and benefit of relational data storage.
• Retrieve data using SELECT statements.
• Summarize data using GROUP BY and aggregate functions.
• Modify data using INSERT, UPDATE, and DELETE statements.
• Incorporate SQL Server data into Microsoft Office 2007 Applications.

Course Outline

• Module 1: Understanding Relational Databases
  1. SQL Server and Transact-SQL
  2. Relational Database Concepts
  3. Accessing Relational Data
• Module 2: Retrieving Simple Data
  1. Simple SELECT Statements
  2. Restricting Rows
  3. Formatting Output
• Module 3: Complex Data Retrieval
  1. Using INNER JOINS
  2. Using OUTER JOINS
  3. Other Methods of Combining Data
• Module 4: Summarizing Data
  1. Using Aggregates
  2. Summarizing Results Sets
• Module 5: Modifying Data
  1. Inserting Data
  2. Deleting Data
  3. Updating Data
• Module 6: Using Database Objects
  1. Introduction to Database Objects
  2. Using Views
  3. Calling Stored Procedures
  4. Using Functions
• Module 7: Advanced Queries
  1. Using Conditional Logic
  2. Handling Errors
  3. Using Transactions
• Module 8: Accessing Data with Microsoft Office 2007
  1. Using Data with Microsoft Excel 2007
  2. Using Data with Microsoft Access 2007
  3. Using Data with Microsoft Word 2007 (Optional)

50435: Implementing and Administering Microsoft SharePoint Foundation 2010 (2 days)   

Course Objectives

• Create SharePoint environment.
• Install Microsoft SharePoint Foundation 2010.
• Set up a Site Collections.
• Administer SharePoint farms.
• Customize navigation of SharePoint Site.

Course Outline

• Module 1: Introduction in SharePoint Products and Technologies
  1. Exploring SharePoint 2010 Foundation Server
  2. Exploring Windows SharePoint Services 4.0
  3. Comparing WSS 3.0 and Microsoft SharePoint Foundation 2010
• Module 2: Installing Microsoft SharePoint Foundation 2010
  1. Planning Microsoft SharePoint Foundation 2010 Deployment
  2. Installing Microsoft SharePoint Foundation 2010 Farm Components
  3. Post installation Configuration
• Module 3: Using Central Administration
  1. Introducing SharePoint 2010 Central Administration
  2. Application Management
  3. Monitoring
  4. Security
  5. General Application Settings
  6. System Settings
  7. Backup and Restore
  8. Upgrade and Migration
• Module 4: Creating a Site
  1. Creating Top-Level Sites
  2. Configuring a Site
• Module 5: Navigating through SharePoint Site
  1. Site navigation overview
  2. Using lists and libraries
  3. Top link bar navigation
  4. Quick Launch navigation
  5. Using Web Parts
  6. Using Themes

50068: Microsoft SQL Server 2008 for the Experienced Oracle Database Administrator (4 days)   

Course Objectives

• Extend their existing competencies as Oracle DBAs to SQL Server.
• Manage SQL Server using the same perspective of an Oracle DBA.
• Understand the underlying architecture of SQL Server.
• Manage the SQL Server system, databases, and users.
• Manage database files by backing up or migrating to other systems.
• Define and implement monitoring and tuning solutions to the SQL Server system.
• Express High Availability options to SQL Server.
• Explain the process and tool to migrate Oracle schemas to SQL Server databases.

Course Outline

• Database and Instance
  1. Defining a Database and an Instance
  2. Introducing Microsoft's and Oracle's implementation of a database and an instance
  3. Understanding client interaction
  4. Key database and instance limitations
• Database Architecture
  1. Schema and Data Structure (Objects)
  2. Storage Architecture
  3. Logging Model
  4. Data Dictionary
  5. Lab: Database Architecture
• Instance Architecture
  1. Configure a Database server
  2. Memory Architecture Overview
  3. Memory Areas and Their Functions
  4. Process and Thread Architecture
  5. Controlling Resources in SQL Server 2008
  6. Client and RDBMS Interactions
  7. Background Processes/Threads and Their Functions
  8. Lab: Instance Architecture
• Data Objects
  1. Tables are the main objects that store data
  2. Indexes, views, stored programs, and other objects are the support structures
  3. Various table types compared based on data organization
  4. Various index types compared
  5. Native and non-native data type support
  6. Block-level storage architecture
  7. Lab: Data Objects
• Data Access
  1. Introduce database components involved in data access
  2. Introduce concepts of Transact-SQL and Procedural SQL as tools to access and manipulate data
  3. Discuss transactional management concepts
  4. Lab: Data Access
• Data Protection
  1. Protecting data from unauthorized users and authorized users
  2. Using locking modes to achieve concurrency and consistency
  3. Implementing database security features
  4. Using auditing features to monitor database activity
  5. Lab: Data Protection
• Basic Administration
  1. Planning and preparatory steps for a SQL Server environment
  2. Creation and configuration of an instance of SQL Server and databases
  3. Characteristics of a database
  4. Basic database maintenance tasks
  5. Lab: Creating Database
• Server Management
  1. Server-level and instance-level resources such as memory and processes
  2. Database-level resources
  3. User sessions and their activity
  4. Concurrency structures
  5. Lab: Resource Utilization
• Managing Schema Objects
  1. Naming guidelines for identifiers in schema object definitions
  2. Storage and structure of schema objects
  3. Implementing data integrity using constraints
  4. Implementing business rules at the database level
  5. Lab: Managing Schema Objects
• Database Security
  1. Manage access to database through user accounts
  2. Control access to data through privileges and roles
  3. Manage access to server using login accounts
  4. Lab: Database Security
• Data Transport
  1. Tools and functionality in Oracle and their equivalents in SQL Server in data transport out and into the database
  2. Tools and functionality in SQL Server for data transport within SQL Server and across multiple data sources and destinations
  3. Lab: Transferring Data
• Backup and Recovery
  1. Backup and recovery methods available in Oracle and SQL Server 2008
  2. Types of failure
  3. Types of recovery
  4. Lab: Create and Execute a Maintenance Plan for Backup
• Performance Tuning
  1. Performance tuning methodologies
  2. Tools and techniques for performance analysis and tuning
• Scalability and High Availability
  1. Key high availability features available in Oracle and SQL Server
  2. Key scalability features available in Oracle and SQL Server
• Monitoring
  1. Formulate requirements and identify resources to monitor database
  2. Types of monitoring
  3. Tools for monitoring
  4. Lab: Integrating Performance Monitor Data in SQL Profiler
• SQL Server Migration Assistant (SSMA)
  1. Assessing tasks
  2. Converting codes
  3. Migrating data
  4. Testing
  5. Deployment

50432: Excel 2007 Programming Using Visual Basic for Applications (VBA) (3 days)   

Course Objectives

• Record and edit macros.
• Use the Visual Basic Editor.
• Create and call sub and function procedures.
• Understand objects, properties, methods, and events.
• Use the Object Browser.
• Work with variables and understand data types.
• Use intrinsic functions.
• Work with control-of-flow structures.
• Design UserForms and work with controls.
• Control PivotTables programmatically.
• Use debugging tools.
• Add error handling to code.

Course Outline

• Module 1: Getting Started
  1. Introducing Visual Basic for Applications
  2. Displaying the Developer Tab in the Ribbon
  3. Recording a Macro
  4. Saving a Macro-Enabled Workbook
  5. Running a Macro
  6. Editing a Macro in the Visual Basic Editor
  7. Understanding the Development Environment
  8. Using Visual Basic Help
  9. Closing the Visual Basic Editor
  10. Understanding Macro Security
• Module 2: Working with Procedures and Functions
  1. Understanding Modules
  2. Creating a Standard Module
  3. Understanding Procedures
  4. Creating a Sub Procedure
  5. Calling Procedures
  6. Using the Immediate Window to Call Procedures
  7. Creating a Function Procedure
  8. Naming Procedures
  9. Working with the Code Editor
• Module 3: Understanding Objects
  1. Understanding Objects
  2. Navigating the Excel Object Hierarchy
  3. Understanding Collections
  4. Using the Object Browser
  5. Working with Properties
  6. Using the With Statement
  7. Working with Methods
  8. Creating an Event Procedure
• Module 4: Using Expressions, Variables, and Intrinsic Functions
  1. Understanding Expressions and Statements
  2. Declaring Variables
  3. Understanding Data Types
  4. Working with Variable Scope
  5. Using Intrinsic Functions
  6. Understanding Constants
  7. Using Intrinsic Constants
  8. Using Message Boxes
  9. Using Input Boxes
  10. Declaring and Using Object Variables
• Module 5: Controlling Program Execution
  1. Understanding Control-of-Flow Structures
  2. Working with Boolean Expressions
  3. Using the If...End If Decision Structures
  4. Using the Select Case...End Select Structure
  5. Using the Do...Loop Structure
  6. Using the For...To...Next Structure
  7. Using the For Each...Next Structure
  8. Guidelines for use of Control-of-Flow Structures
• Module 6: Working with Forms and Controls
  1. Understanding UserForms
  2. Using the Toolbox
  3. Working with UserForm Properties, Events, and Methods
  4. Understanding Controls
  5. Setting Control Properties in the Properties Window
  6. Working with the Label Control
  7. Working with the Text Box Control
  8. Working with the Command Button Control
  9. Working with the Combo Box Control
  10. Working with the Frame Control
  11. Working with Option Button Controls
  12. Working with Control Appearance
  13. Setting the Tab Order
  14. Populating a Control
  15. Adding Code to Controls
  16. Launching a Form in Code
• Module 7: Working with the PivotTable Object
  1. Understanding PivotTables
  2. Creating a PivotTable Using Worksheet Data
  3. Working with the PivotTable Objects
  4. Working with the PivotFields Collection
  5. Assigning a Macro to the Quick Access Toolbar
• Module 8: Debugging Code
  1. Understanding Errors
  2. Using Debugging Tools
  3. Setting Breakpoints
  4. Stepping through Code
  5. Using Break Mode during Run mode
  6. Determining the Value of Expressions
• Module 9: Handling Errors
  1. Understanding Error Handling
  2. Understanding VBA's Error Trapping Options
  3. Trapping Errors with the On Error Statement
  4. Understanding the Err Object
  5. Writing an Error-Handling Routine
  6. Working with Inline Error Handling

6415: Updating your Network Infrastructure Technology Skills to Windows Server 2008 (Beta 3) - Boot Camp (2 days)   

Course Objectives

• Install and configure Windows Server 2008, including using new features and Roles.
• Take advantage of new features in Windows Server 2008, including server and domain isolation, IPv6, and improved DNS functionality.
• Use key functionality and benefits of a Server Core installation, including adding and configuring Roles.
• Manage the new backup infrastructure in Windows Server 2008, including Volume Shadow Copy service, scheduled and manual backups, media, the Universal Disk Format (UDF), and restoring data.
• Describe and use Network Policies and Network Access Protection (NAP) and identify enforcement options.
• Describe and manage Windows Deployment Services, including image capture and management.
• Describe and use new Windows Server Virtualization features to consolidate servers, provide for disaster recovery, and optimize server utilization.
• Use failover clustering and load balancing to maintain a high level of network availability.
• Monitor and optimize network performance using Windows Server 2008's included tools like Windows System Resource Manager.

Course Outline

• Configuring Windows Server 2008
  1. Server Manager Roles
  2. Windows Server 2008 Features
• Next Generation Networking
  1. Networking with Windows Server 2008
  2. DNS Overview and Improvements
• Server Core
  1. Server Core Introduction
  2. Configuring and Managing Server Core
• Windows Backup
  1. Backup Infrastructure
  2. Optical Media
  3. Restore Utilities
• Network Policies and Access Protection
  1. Network Policies Access Protection
  2. Enforcement Options
  3. Network Access Protection Scenarios
• Windows Deployment Services
  1. Introducing Windows Deployment Services
  2. WDS Components
• Windows Server Virtualization
  1. Introducing Windows Server Virtualization
  2. Configuring Windows Server Virtualization
• High Availability Features
  1. Failover Clustering
  2. Network Load Balancing
• Performance Monitoring and Optimization
  1. Windows Reliability and Performance Monitor
  2. Microsoft Windows System Resource Manager

10165: Updating Your Skills from Microsoft Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010 (5 days)   

Course Objectives

• Describe the new Exchange Server 2010 features as compared to Exchange Server 2003 and Exchange Server 2007.
• Install and deploy Exchange Server 2010 in an Exchange Server organization.
• Configure Mailbox servers and Mailbox server components.
• Manage recipient objects, including migrating recipients from previous versions of Exchange Server to Exchange Server 2010.
• Migrate client access services from previous versions of Exchange Server, and configure the Client Access server role in Exchange Server 2010.
• Migrate message transport from previous versions of Exchange Server, and configure message transport in Exchange Server 2010.
• Configure the secure flow of messages between the Exchange Server organization and the internet.
• Implement a high availability solution for Mailbox servers and other server roles in Exchange Server.
• Plan and implement a disaster recovery solution for Exchange Server 2010 servers.
• Plan and configure messaging compliance.
• Migrate Exchange Server permissions to Exchange Server 2010, and configure Exchange Server security.
• Monitor and maintain the messaging system.
• Upgrade an Exchange Server 2007 organization to Exchange Server 2010.

Course Outline

• Module 1: Introducing Microsoft Exchange Server 2010
  1. New Exchange Server 2010 Features for Exchange Server 2003 Administrators
  2. New Exchange Server 2010 Features for Exchange Server 2007 Administrators
  3. Upgrading to Exchange Server 2010
• Module 2: Deploying Microsoft Exchange Server 2010
  1. Installing Exchange Server 2010 SP1
  2. Verifying the Exchange Server 2010 Installation
• Module 3: Configuring Mailbox Servers
  1. Upgrading the Mailbox Server Role
  2. Configuring Mailbox Server Roles
  3. Configuring Public Folders and Public Folder Databases in Exchange Server 2010
• Module 4: Managing Recipient Objects
  1. Managing Mailboxes in Exchange Server 2010
  2. Configuring Mail Users, Mail Contacts, and Distribution Groups in Exchange Server 2010
  3. Configuring Email Address Policies and Address Lists in Exchange Server 2010
  4. Performing Bulk Recipient Management Tasks in Exchange Server 2010
• Module 5: Managing Client Access
  1. Upgrading the Client Access Server Role
  2. Configuring the Client Access Server Role
  3. Configuring Client Access Servers for Outlook Clients
  4. Configuring Microsoft Outlook Web App
  5. Configuring Mobile Messaging
• Module 6: Managing Message Transport
  1. Overview of Message Transport
  2. Configuring Message Transport
• Module 7: Implementing Messaging Security
  1. Deploying Edge Transport Servers
  2. Deploying an Antivirus Solution
  3. Configuring an Anti-Spam Solution
  4. Configuring Secure SMTP Messaging
• Module 8: Implementing High Availability
  1. Configuring Highly Available Mailbox Databases
  2. Deploying Highly Available Non-Mailbox Servers
  3. Deploying High Availability with Site Resilience
• Module 9: Implementing Backup and Recovery
  1. Planning Backup and Recovery
  2. Backing Up Exchange Server 2010
  3. Recovering from Disasters
• Module 10: Configuring Messaging Policy and Compliance
  1. Introducing Messaging Policy and Compliance
  2. Configuring Transport Rules
  3. Configuring Journaling and Multi-Mailbox Search
  4. Configuring Archive Mailboxes
  5. Configuring Retention and Archive Policies
• Module 11: Securing Microsoft Exchange Server 2010
  1. Configuring Role-Based Access Control
  2. Configuring Audit Logging
  3. Configuring Secure Internet Access
• Module 12: Monitoring and Troubleshooting Microsoft Exchange Server 2010
  1. Monitoring Exchange Server 2010
  2. Troubleshooting Exchange Server 2010
• Module 13: Upgrading from Microsoft Exchange Server 2007 to Exchange Server 2010
  1. Upgrading from Exchange Server 2007 to Exchange Server 2010
• Module 14: Appendix A: Understanding and Planning for Microsoft Exchange Online
  1. Planning for Exchange Online
  2. Migrating to and Managing Exchange Online
  3. Implementing Federated Delegation

50409: System Center Virtual Machine Manager 2008 R2 - P2V Conversion Workshop (0.5 day)   

Course Objectives

• Install and verify the components required for SCVMM 2008 R2.
• Install SCVMM 2008 R2 on a Windows 2008 R2 Hyper-V Enabled Server.
• Perform an Online P2V conversion of a production Windows 2003 R2 Server.
• Perform an Offline P2V Conversion of a Windows 2000 Server.

Course Outline

• Session 1: Install and Configure SCVMM 2008 R2
• This exercise will show you how to install and configure SCVMM 2008 R2. For the purpose of this lab, both the VMM Server components and VMM Administrator Console will be installed on a single machine. In a production environment, this may not necessarily be the case.
• Session 2: Perform an Online P2V Conversion
• In this exercise you learn how to perform an online Physical to Virtual Conversion of Windows Server 2003 R2.
• Session 3: Perform an Offline P2V Conversion
• This exercise shows how to do an offline P2V conversion of a Windows 2000 server.

6293: Troubleshooting and Supporting Windows 7 in the Enterprise (3 days)   

Course Objectives

• Describe the processes of establishing and using a troubleshooting methodology, and define the EDST job role and responsibilities.
• Troubleshoot startup issues on a Windows 7 computer.
• Troubleshoot client-configuration failures and Group Policy object (GPO) application issues.
• Troubleshoot hardware device, device driver, and performance issues.
• Troubleshoot network connectivity issues.
• Troubleshoot remote connectivity issues.
• Troubleshoot logon and resource access issues.
• Troubleshoot security system issues, such as Encrypting File Systems (EFS) BitLocker Drive Encryption, and file permissions.
• Troubleshoot operating system and applications issues.

Course Outline

• Module 1: Implementing a Troubleshooting Methodology
  1. Introduction to the EDST Job Role
  2. Overview of Troubleshooting Steps
• Module 2: Troubleshooting Startup Issues
  1. Overview of the Windows 7 Recovery Environment
  2. Configuring and Troubleshooting Startup Settings
  3. Troubleshooting Operating System Services Issues
• Module 3: Using Group Policy to Centralize Configuration
  1. Overview of Group Policy Application
  2. Resolving Client Configuration Failures and GPO Application Issues
• Module 4: Troubleshooting Hardware Device, Device Driver, and Performance Issues
  1. Overview of Hardware Troubleshooting
  2. Troubleshooting Physical Failures
  3. Monitoring Reliability and Performance
  4. Configuring Performance Options in Windows 7
  5. Troubleshooting Device Driver Failures
• Module 5: Troubleshooting Network Connectivity Issues
  1. Determining Network Settings
  2. Troubleshooting Network Connectivity Issues
• Module 6: Troubleshooting Remote Connectivity Issues
  1. Troubleshooting VPN Connectivity Issues
  2. Using Remote Desktop
  3. Troubleshooting User Issues by Using Remote Assistance
  4. Troubleshooting NAP Issues
  5. Troubleshooting DirectAccess Issues
• Module 7: Troubleshooting Logon and Resource Access Issues
  1. Troubleshooting User Logon Issues
  2. Troubleshooting User Profile Issues
  3. Troubleshooting File Access Issues
  4. Troubleshooting File Permissions Issues
  5. Troubleshooting Printer Access Issues
• Module 8: Troubleshooting Security Issues
  1. Recovering Files Encrypted by EFS
  2. Recovering BitLocker-Protected Drives
  3. Troubleshooting Internet Explorer and Content Access Issues
• Module 9: Troubleshooting Operating System and Application Issues
  1. Troubleshooting Application Installation Issues
  2. Troubleshooting Application Operations Issues
  3. Applying Application and Windows Updates

6416D: Updating Your Windows Server 2003 Technology Skills to Windows Server 2008 (5 days)   

Course Objectives

• Install and configure Windows Server 2008.
• Manage servers with Windows Server 2008.
• Configure networking and network services.
• Install and configure Network Policy Services and remote access services.
• Configure and manage Active Directory Domain Services.
• Manage Group Policies in Active Directory Domain Services.
• Configure Active Directory Certificate Services.
• Configure Active Directory identity and access solutions.
• Install and configure Remote Desktop Services.
• Manage Remote Desktop Services.
• Install and configure web servers and applications with Internet Information Services
• Configure storage technologies in Windows Server 2008
• Configure high availability in Windows Server 2008.
• Configure virtualization in Windows Server 2008.

Course Outline

• Installing and Configuring Windows Server 2008
  1. Overview of Windows Server
  2. Installing Windows Server 2008
  3. Managing Server Roles and Features
  4. Configuring and Managing Windows Server 2008 Server Core
  5. Choosing a Deployment Strategy
  6. Deploying Windows Server 2008
• Server Management in Windows Server 2008
  1. Managing Windows Server with Server Manager
  2. Managing Server Updates by using WSUS
  3. Managing Backup and Restore by Using Windows Server Backup
  4. Managing Event Logs and Auditing
• Configuring Networking and Network Services
  1. Configuring IPv6 Addressing
  2. Migrating from IPv4 to IPv6
  3. DHCP and DNS Enhancements in Windows Server 2008
  4. Configuring and Managing Windows Firewall with Advanced Security
  5. Configuring Routing and Networking with Windows Server 2008
• Configuring Network Policy Server and Remote Access services
  1. Overview of Network Policy Server
  2. Configuring a Network Policy Server
  3. Configuring Remote Access
  4. Managing DirectAccess in Windows Server 2008 R2
  5. Implementing Network Access Protection
  6. Configuring VPN Enforcement by Using NAP
• Configuring and Managing Active Directory Domain Services
  1. Active Directory Enhancements in Windows Server 2008 and 2008 R2
  2. Installing and Configuring Domain Controllers
  3. Configuring Read-Only Domain Controllers
  4. Configuring Fine-Grained Password Policies
  5. Managing Active Directory Objects with Windows PowerShell
  6. Active Directory Database Management
• Managing Group Policy in Active Directory Domain Services
  1. Group Policy Enhancements in Windows server 2008
  2. Managing Security with Group Policy
  3. Managing Clients With Group Policy Preferences
• Configuring Active Directory Certificate Services
  1. Active Directory Certificate Services Overview
  2. Deploying Active Directory Certificate Services
  3. Managing Certificate Templates
  4. Managing Certificate Enrollment
  5. Managing Certificate Revocation
  6. Managing Certificate Recovery
• Configuring Active Directory Identity and Access Solutions
  1. Installing and Configuring AD LDS
  2. Installing and Configuring AD FS
  3. Overview of AD RMS
  4. Installing and Configuring AD RMS
• Installing and Configuring Remote Desktop Services
  1. Overview of Remote Desktop Services
  2. Implementing RemoteApp Infrastructure
  3. Implementing Remote Desktop Gateway
• Managing Remote Desktop Services
  1. Managing RD Session Host and Connection Broker
  2. Configuring and Managing Remote Desktop Licensing
  3. Managing Remote Desktop Client Connections
• Installing and Configuring Web Servers and Applications with Internet Information Services
  1. Managing the Web Server Role
  2. Configuring web Applications and Sites
  3. Configuring a File Transfer Protocol Server and Simple Mail Transfer Protocol Server
  4. Configuring Secure Websites and Servers
• Configuring Storage Technologies in Windows Server 2008
  1. Configuring Distributed File System
  2. Managing Storage with File System Resource Management
  3. Implementing Classification Management and File Management Tasks
  4. Configuring Storage in Windows Server 2008
• Configuring High Availability in Windows Server 2008
  1. Configuring Network Load Balancing
  2. Overview of Windows Server 2008 Failover Clusters
  3. Preparing for Failover Clustering
  4. Creating and Configuring Failover Clusters
• Configuring Virtualization in Windows Server 2008
  1. Hyper-V Overview
  2. Installing and Configuring Hyper-V and Virtual Machines
  3. Overview of Virtualization Management
  4. High Availability in a Hyper-V Environment
  5. Implementing Virtual Desktop Infrastructure

Windows 7: Transition from Windows XP (1 day)   

Course Objectives

• explore the new and enhanced features on the Windows 7 desktop.
• manage files and folders.
• work with the new and improved programs in Windows 7.
• secure the computer using the enhanced and new features in Windows 7.

Course Outline

• Exploring the New Features on the Windows 7 Desktop
  1. Log On to Windows 7
  2. Explore the Desktop Context Menu Options
  3. Explore the Windows 7 Taskbar
• Working with Enhanced File and Folder Management
  1. Examine Enhancements in Windows Explorer
  2. Work with Libraries
  3. Work with Windows
  4. Share Files and Folders
• Working with the New and Enhanced Programs in Windows 7
  1. Work with New Accessories
  2. Work with the Enhanced Accessories
  3. Browse the Internet Using Internet Explorer 8
  4. Use the Windows Media Center
  5. Set Up and Manage Removable Devices
• Securing the Computer Using Enhanced and New Features
  1. Apply Security Settings
  2. Troubleshoot Problems

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Benefit of taking Microsoft Technical - Other at NetCom

• Why Choose Microsoft - Application Training at NetCom Learning?

  As a recognition for training excellence, NetCom Learning was chosen by Microsoft as the 2007 Worldwide Learning Solutions Partner of the year out of 1400 training companies.

  In addition, we have won numerous other training awards for quality and customer satisfaction by CompTIA, EC-Council and other vendors. We are simply passionate about learning and achieving the highest customer satisfaction in your learning experience!

  See the training value proposition below:

  Why Microsoft - Application Training at NetCom? NetCom Information Technology is a Microsoft Gold Certified Partner for Learning Solutions (CPLS). CPLS is the premier training channel and delivery mechanism for Microsoft training content. As such, we are one of the only authorized training organizations that can market Microsoft training services and the only ones with access to Microsoft's Official Curriculum and latest technologies. Microsoft Certified Partner for Learning Solutions Value Proposition: Microsoft Certified Partner for Learning Solutions Non-authorized Training Center Only MCT (Microsoft Certified Trainers) are authorized to teach the class Non MCT can teach the course Taught using Microsoft Authorized Courseware (MOC), includes free evaluation software and online training Do not have access to official courseware Partners adhere to stringent Microsoft designated lab requirements Computer and lab equipment may not be up to requirements of course Successful candidates are awarded Certificate of Completion directly from Microsoft for most of the courses Not authorized to issue Certificate of Completion Software Assurance Vouchers can only be redeemed at a CPLS Cannot redeem Software Assurance Vouchers from Microsoft Overall, a better quality training experience Substandard training experience

• NetCom provides Authorized Training

  NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS), Cisco Learning Partner, CompTIA Platinum Partner, EC-Council Accredited Training Center, Adobe Authorized Training Center, Autodesk Authorized Training Center and many others. We are proud to offer the highest quality, authorized training solutions from our many partners for our customers.

  See our comprehensive list of partner authorizations.

• Award winning, world-class Instructors

  Amanda G. - Phenom in the IT industry, earned her first Microsoft certification at age 15. - B.B.A in Management along with numerous Cisco, Microsoft, and CompTIA certifications. - Database designer and network administrator background. Bio: Amanda is a phenom in the IT industry. The daughter of NetCom Learning Instructor and Subject Matter Expert, Michael Govinda, Amanda was a Microsoft Certified Systems Engineer at age 15 and began earning Cisco credentials at 17. She also holds a B.B.A in Management and worked as a database designer and network administrator in the IT department of a top New York City publishing firm. Amanda currently teaches CompTIA A+, Network+, and Security+, as well as Cisco CCNA and CCNA Voice courses at NetCom Learning, garnering much acclaim from her students who enjoy a close-to-perfect pass rate on their certification exams. Amanda is a certified trainer for Cisco and CompTIA, and holds numerous technical certifications including Cisco Certified Network Associate-Security, CCSI, CCNP, CCVP, MCSE, CompTIA A+, CompTIA Net+, and CompTIA Security+.

  Carmille A. - Highly-skilled in graphics and web software including Adobe CS3, CS4 & CS5 Photoshop, Dreamweaver, Illustrator, InDesign, Captivate, Acrobat and Quark; - Expert in Microsoft Office, including Excel, Word and PowerPoint. Licensed Application Instructor and Microsoft Certified Trainer since 2000. - Over 20 years of experience as Creative Director for multinational corporations such as McCann Erickson, Lintas, and Publicis. Bio: Carmille has been a Licensed Application Instructor and Microsoft Certified Trainer for years. She specializes in web development, business productivity and digital media applications such as SharePoint, Quark and the Adobe Creative Suite as well as numerous programming languages including XML, XHMTL, HTML and CSS. Carmille is passionate about educating and has a unique talent for making complex design and development principals seem "easy" to students from all levels of expertise. She currently teaches Adobe Graphic and Web Designer, Microsoft Office Specialist, SharePoint End User and the acclaimed Website Development Professional courses at NetCom Learning. Her 20+ years of experience as Creative Director for multinational corporations bring a special and innovative approach to her classes at NetCom Learning.

  Charles W. - Expert in Microsoft Office applications such as Excel, Word, PowerPoint, Outlook, Project, Visio, and Access as well as Adobe Graphic and Web Designer (InDesign, Acrobat, Photoshop, Illustrator, Dreamweaver and Flash Catalyst) - Holds an A.A.S in Graphic Design as well as various Awards and Affiliations, including MCT, MCP, MCAS, and Office 2007 Master. - Senior Lead Trainer for over 10 years. Bio: Charles is a Technical Trainer & Instructional Designer for over 10 years. He is a Microsoft Certified Trainer and dedicates himself to Microsoft Office applications such as Excel, Word, PowerPoint, Outlook, Project, Visio, and Access. He is also an Adobe specialist and holds a degree in Graphic Design. Charles is well known for his high evaluation scores, achieving 8.75 out of 9 on a regular basis, teaching in one-on-one, instructor-led, and web-based environments; one of the reasons for his high evaluation is his expertise in increasing personnel performance by developing and implementing programs constructed from the job task analysis process. Charles currently teaches Adobe Graphic and Web Designer, and Microsoft Office Specialist courses at NetCom Learning.

  Ignacio J. - Designs and architects Microsoft IT solutions since the early 1990s. - Hands-on experience in multiple Microsoft Dynamics products including CRM, GP, SL, AX and NAV since 2004. - Taught over 250 courses at NetCom Learning. Bio: Ignacio is a Senior Solutions Architect, Civil Engineer and Certified Expert Trainer. He has been designing and architecting Microsoft IT solutions since the early 1990s, and has extensive experience developing scalable and high performance integration solutions. In 2004, Ignacio expanded into business management and accounting software as well, where he gained hands-on experience in many Microsoft Dynamics products including CRM, GP, SL, AX and NAV. Ignacio holds a library of industry-wide certifications from Microsoft and other leading IT vendors. He has taught over 250 courses at NetCom Learning and is revered by students for his wide-ranging IT expertise.

  Paul B. - Microsoft Office Specialist with over 14 years of training experience. - Expert in the IT industry, working in the IT field since 1986. - Highly rated instructor with an all-time average evaluation score of 8.7 out of 9. Bio: Paul is Subject Matter Expert specializing in the Microsoft Office Suite and SharePoint end-user technologies with more than 25 years of practical experience in the IT industry. He is also a Microsoft Certified Trainer (MCT) with over 14 years of training experience. A sought-after instructor and eternal favorite among students, his instructor feedback scores are among the industry's highest at 8.7 out of 9.0. As a trainer, his knowledge and passion for the subject matter as well as his personable nature, excellent communications skills and sense of humor are implicit in every class. NetCom Learning is proud to have Paul on our roster of IT geniuses.

  Richard B. - More than 25 years of know-how in the IT industry, including Product Engineering at Panasonic. - CompTIA and Microsoft Subject Matter Expert with over 9 certifications. - Subject Matter Expert at NetCom Learning since 2006, where has trained more than 1300 students. Bio: Richard Brown is a Microsoft Certified Trainer and Subject Matter Expert specializing in Microsoft and CompTIA. Richard has more than 25 years of experience in the IT industry with a successful career as Product and Network Engineer in Fortune 500 companies such as Panasonic. A sought-after enterprise technician, Richard is a natural educator teaching beginner to advanced Server 2008 R2 and SharePoint 2010 as well as A+ and Network+ classes. Richard has trained more than 1300 students at NetCom Learning with an average evaluation score of 8.6 out of 9 since 2006.

  Vijayanti R. - Specialist in Microsoft Office applications such as Excel, Word, PowerPoint, Outlook, Project, FrontPage, and Access. Microsoft Office Specialist and Microsoft Office Master. - Degree in Information and Business Technology from South Bank University - United Kingdom. - Business professional since 1992 and Information Technology instructor since 2003. Bio: Vijayanti has been a business professional for over 20 years and an Information Technology instructor for over 10 years. She is a Microsoft Office Specialist and a Microsoft Office Master with a degree in Information and Business Technology from South Bank University in the UK. Vijayanti also trained and qualified as an Information and Communications Technology Teacher. She has been working at Netcom Learning as a Software Instructor with an extensive know-how in Microsoft Office Suites.

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• Actual Client Testimonials

  Dec 06 2011 Instructor was very well-informed and easy to understand. Learned many new shortcuts and efficiencies from the training. - Anthony P. Course(s) Taken Excel 2007

  
  

  Dec 06 2011 The training helped me learn a lot of knowledge I can translate into my every day work load. This class provided me a lot of knowledge to help make using Excel a lot more efficient. - John M. Course(s) Taken Excel 2007

  
  

  Dec 06 2011 Everything was as expected. - Chris F. Course(s) Taken Excel 2007

  
  

  Oct 21 2011 Instructor Marc made the subject matter interesting. I felt we learned much quicker. Looking forward to putting what I learned into practice at work. - Jorge V. Course(s) Taken Word 2007

  
  

  Oct 21 2011 My training experience has been very pleasant. The location of the facility is very convenient. The instructor was very friendly and made the time go by fast by keeping everyone engaged. I truly enjoyed my learning experience. - Harriet K. Course(s) Taken Excel 2007

  
  

  Oct 21 2011 The overall training was satisfactory and appropriate with regards to my needs at work. - Jean T. Course(s) Taken Excel 2007

  
  

  Oct 20 2011 Good instructor, clean and new accommodations. Overall, very good. -Nelson P. Course(s) Taken Excel 2007

  
  

  Oct 14 2011 Traveling to NetCom New York was a great decision! The staff and instructor were helpful and made the learning and testing of MOS Boot camp a very enjoyable experience. I highly recommend the session and the experience that it provides. -Isabel F. Course(s) Taken MOS (Word, Excel, PowerPoint 2010) - Boot Camp

  
  
• Real world Client Case Studies
  
  

  Customized Training helps improve Business Productivity.

  Published On: 6 April 2006

  Customer: Whole Foods Market

  Location: New York, NY, US

  Industry: Retail

  Founded in 1980 as one small store in Austin, Texas, Whole Foods Market® is now the world's leading retailer of natural and organic foods, with 183 stores in North America and the United Kingdom. To date Whole Foods Market remains uniquely mission driven: We're highly selective about what we sell, dedicated to stringent Quality Standards, and committed to sustainable agriculture.

  Business Needs: Whole Foods uses Excel for a wide variety of purposes. Each department leader in Whole Foods must track many financial metrices on a daily basis. Whole Foods felt that their was a huge gap in the ability of team members using Excel. Some knew how to create graph and extrapolate data, while others were unsure of what right click meant.   Solution: NetCom customized a training program to address the broad spectrum of skills. Through a tailored class delivery format, Whole Foods was able to maximize the ROI on their training investment. By monitoring the feedback from participants, NetCom then suggested further modifications to meet the skill levels of the students.   Training: Courses Taken Excel 2003: Level 1 Excel 2003: Level 2 Packages Purchased Excel 2003   Benefits: Whole Foods was pleased to see that their Team Members walked away with practical knowledge of Excel. In addition to usable software skills, they were also inspired to seek out advanced uses of the program. Not only did the customized training helped achieve a high return on investment, it also helped improve day to day productivity.

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