8834: Microsoft Dynamics Retail Management System 2.0 Headquarters Course Description
The Microsoft Dynamics Retail Management System Headquarters prepares students to assist their customers with the installation, setup, configuration, and implementation of Headquarters. The course focuses on explaining that when Headquarters is installed on a computer at a head office, it ties all the data from all stores together, acting as an integrated, business-wide point-of-sale and retail management solution for growing mid-sized retail chains. Students learn that Headquarters enables users to set policies and procedures for each store to follow and enforces those rules for the entire retail enterprise. Upon completion of the course, students should have a good basic understanding of Headquarters functionality and capabilities.
Intended Audience for the 8834: Microsoft Dynamics Retail Management System 2.0 Headquarters Course- Headquarters training is recommended for Microsoft Certified Partners planning to sell, implement, configure, consult, and/or support Retail Management System Headquarters. The course is targeted toward resellers who wish to assist their customers with the installation, administration, implementation, and maintenance of the Retail Management System Headquarters application. Partners who participate in this course are those who wish to gain a practical working knowledge of the application's functionality and capabilities.
Training Packages & Career Tracks that include the 8834: Microsoft Dynamics Retail Management System 2.0 Headquarters Course
8834: Microsoft Dynamics Retail Management System 2.0 Headquarters Course Objectives
- Determine how Retail Management System Headquarters can meet customers retail needs
- Assist customers in meeting Headquarters installation requirements
- Install Retail Management System Headquarters and the Software Copy Protection Device (Dongle)
- Use Headquarters in Evaluation Mode
- Create, configure, and maintain a store database in Headquarters Administrator
- Define stores in HQ Manager
- Export Store Operations databases
- Set up a store database at each store
- Configure HQ Server
- Configure HQ Client at each store
- Synchronize the stores
- Create and run Worksheet Style 401: Request Data Upload
- Connect to Headquarters and process worksheets
- Perform a Physical Inventory
- Reconcile the Headquarters Inventory
- Migrate from QuickSell 2000 to Headquarters
- Use Add-Ins in Headquarters
- Issue Queries
8834: Microsoft Dynamics Retail Management System 2.0 Headquarters Course Outline
- System Information
- Introduction
- Features
- Headquarters Components
- Installation Requirements
- Product Activation
- Setup and Deployment
- Introduction
- Headquarters Terminology
- Headquarters Administrator Overview
- Building the Headquarters Database
- Hands On: Deploying a New Store
- Headquarters Server Configuration
- Headquarters Client Configuration
- Troubleshooting Store Connection Errors
- Upgrading the Headquarters Database
- Headquarters Manager
- Headquarters Manager Overview
- Headquarters Manager Navigation
- Headquarters Manager Configuration
- Headquarters Manager Security
- Working With Headquarters' Centrally Maintained Data
- Viewing Locally Originated Data
- Headquarters Wizards
- Headquarters Worksheets
- Worksheets Basics
- Worksheets Styles
- Managing Worksheets
- Understand the basics of Worksheets
- Understand the different Worksheet series
- Create new items and send the data to stores and the head office
- Change item descriptions and send the data to stores and the head office
- Change supplier information and send the data to stores and the head office
- Create a new item in a new department and send the data to stores and the head office
- Put items on sale and send the data to stores and the head office
- Create a new tender type and send the data to stores and the head office
- Create a new cashier and send the data to stores and the head office
- Manage Worksheets
- Additional Headquarters Features
- Working with Customers
- Store Quantity Checks
- Viewing Store Journals
- Headquarters Manager Reports
- Interfacing to Accounting
- Lab: Headquarters Installation
- Install Headquarters software
- Lab: Import into Headquarters
- Import an Existing Store Operations Database into Headquarters
- Lab: Worksheets
- Create a New Item
- Change Existing Item Description
- Change Existing Supplier Information
- Create New Item in a New Department
- Put Item on Sale
- Create a New Tender Type
- Create a New Cashier
Benefits of taking the 8834: Microsoft Dynamics Retail Management System 2.0 Headquarters course at NetCom
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Why choose Microsoft Dynamics Training at NetCom Learning?
As a recognition for training excellence, NetCom Learning was chosen by Microsoft as the 2007 Worldwide Learning Solutions Partner of the year out of 1400 training companies. In addition, we have won numerous other training awards for quality and customer satisfaction by CompTIA, EC-Council and other vendors. We are simply passionate about learning and achieving the highest customer satisfaction in your learning experience!
See the training value proposition below:
NetCom Information Technology is a Microsoft Gold Certified Partner for Learning Solutions (CPLS). CPLS is the premier training channel and delivery mechanism for Microsoft Dynamics training content. On July 11, NetCom was honored by Microsoft as its Learning Solutions Partner of the Year. Selected as the Number One CPLS, from over 1400 worldwide CPLS's, Microsoft recognized our commitment and ability to deliver high-quality learning services using a consultative engagement model. We could not have achieved this coveted status without the help and support of our customers and well wishers - thank you!!
Microsoft Certified Partner for Learning Solutions Value Proposition:
| Microsoft Certified Partner for Learning Solutions | Non-authorized Training Center |
| Only MCT (Microsoft Certified Trainers) are authorized to teach the class | Non MCT can teach the course |
| Taught using Microsoft Authorized Courseware (MOC), includes free evaluation software and online training | Do not have access to official courseware |
| Partners adhere to stringent Microsoft designated lab requirements | Computer and lab equipment may not be up to requirements of course |
| Successful candidates are awarded Certificate of Completion directly from Microsoft for most of the courses | Not authorized to issue Certificate of Completion |
| Overall, a better quality training experience | Substandard training experience |
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NetCom provides Authorized Training
NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS), Cisco Learning Partner, CompTIA Platinum Partner, EC-Council Accredited Training Center, Adobe Authorized Training Center, Autodesk Authorized Training Center and many others. We are proud to offer the highest quality, authorized training solutions from our many partners for our customers.
See our comprehensive list of partner authorizations.
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Award winning, world-class Instructors
- Bachelor's Degree in Accounting and a Masters of Business Administration from Rutgers University. - Over 9 years of experience as a Master Certified Trainer. Expert in MS Dynamics GP Financials, Installation, HR/Payroll, Project Accounting, Inventory and Integration Manager. - Project Manager to various MS Dynamics Great Plains implementations.
Bio:
Ginger holds a Bachelor's Degree in Accounting and a Masters of Business Administration from Rutgers University. Her career started as an Auditor for Deloitte & Touché and over the years she developed her passion for Microsoft Dynamics, implementing Dynamics GP and Project Cost in the Professional Services, Commercial Real Estate and Medical Facilities vertical markets.
Ginger's experience with Microsoft Dynamics is unparalleled. As a Certified Master Dynamics trainer, she stays abreast of the latest Dynamics modules and shares experience with a very hands-on training technique at NetCom Learning.
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- Designs and architects Microsoft IT solutions since the early 1990s. - Hands-on experience in multiple Microsoft Dynamics products including CRM, GP, SL, AX and NAV since 2004. - Taught over 250 courses at NetCom Learning.
Bio:
Ignacio is a Senior Solutions Architect, Civil Engineer and Certified Expert Trainer. He has been designing and architecting Microsoft IT solutions since the early 1990s, and has extensive experience developing scalable and high performance integration solutions. In 2004, Ignacio expanded into business management and accounting software as well, where he gained hands-on experience in many Microsoft Dynamics products including CRM, GP, SL, AX and NAV.
Ignacio holds a library of industry-wide certifications from Microsoft and other leading IT vendors. He has taught over 250 courses at NetCom Learning and is revered by students for his wide-ranging IT expertise.
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- Over 25 years of experience working as Senior Financial Analyst and Senior Auditor. - Professor of Graduate Management and Business School at the University of Phoenix since 2007. - Microsoft Certifications in Financials, Trade & Logistics, Production and Human Resources Management as well as Microsoft Certified Trainer (MCT) since 2009.
Bio:
Lynn is a very accomplished Senior Financial Analyst and Senior Auditor with over 25 years of experience. She has been a Microsoft Certified Trainer since 2009 and a Professor of Graduate Management and Business School at University of Phoenix since 2007. In addition to several other Microsoft certifications, she is also a specialist in Microsoft Dynamics AX.
Lynn has taught several Microsoft Dynamics AX courses at NetCom Learning and is described by her students as very knowledgeable, qualified, and patient with her approach. Her classes are very dynamic and energetic, just as the course per se.
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Ramesh holds a Masters Degree in Computer Science with specialization in Information Security and is pursuing his Doctoral degree in IT from the University of South Australia (UniSA). He is a one of a kind trainer - he has been working in the IT field since 1995 and is an expert in C#, VB.NET, ASP.NET, Java/J2EE, PL/SQL, VB, ASP, and XML technologies. Ramesh also has extensive experience developing and implementing BizTalk and SharePoint in large corporations, as well as more than 10 years experience working with Oracle and SQL server/Sybase databases.
With more than 19 certifications, Ramesh is an IT guru and trainer with worldwide experience, which includes presentations and trainings across US, Asia, and Middle East. He is a full time instructor at NetCom Learning and we couldn't be happier in having him as one of our Subject Matter Experts.
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Actual Client Testimonials
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May 21 2012 |
The lecturer is quite personable and is quite helpful with making sure we understand the material we have covered. He is also quite knowledge in the subject area.
This training has cleaned up a lot of areas that I have been having issues with in my work environment and I will surely be able to put a lot of it in to practice.
-Candice C.
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May 21 2012 |
Good course. Good service. Good instructor.
-Raman T.
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May 21 2012 |
The instructor did an incredible job of presenting.
-Kelly D.
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May 21 2012 |
The class provided the background I will need to build upon upcoming responsibilities. Satisfactory on all counts.
-John B.
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May 21 2012 |
Stan is an excellent instructor. He made the course very informative and kept it interesting.
Sebastian S.
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May 21 2012 |
Classes were awesome! Our teacher, Mr. Smith, was entertaining and kept us motivated.
-Lily L.
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May 07 2012 |
It was a good experience. It will help me in my new position loading the CRM practices.
-Adolfo R.
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Mar 12 2012 |
Ramesh our instructor was amazing. He has been the second amazing instructor through you guys!!! Nice, Knowledgeable and fun.
-Kyle P.
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Awards won by NetCom
NetCom Learning is an award winning, customer focused company. We are simply Passionate About Learning!
See our list of awards.
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Specialized Boot Camp Training

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Enrollment Options for the 8834: Microsoft Dynamics Retail Management System 2.0 Headquarters course
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