80295A: Extending Microsoft Dynamics CRM 2011

80295A: Extending Microsoft Dynamics CRM 2011 Course Description

Intended Audience for the 80295A: Extending Microsoft Dynamics CRM 2011 Course

• This course is a CRM development course intended primarily for partners and customers who have a technical background and familiarity with Microsoft Dynamics CRM 4.0 or Microsoft Dynamics CRM 2011. The audience must also be experienced in basic form customizations and workflows.

Training Packages & Career Tracks that include the 80295A: Extending Microsoft Dynamics CRM 2011 Course

• Extending Microsoft Dynamics CRM 2011

80295A: Extending Microsoft Dynamics CRM 2011 Course Objectives

• Describe how Microsoft Dynamics CRM 2011 is extended and the core extensibility features.
• Use common methods to access system and custom entities, including the Security Model, business logic, xRM Framework and exceptions.
• Execute queries in the Microsoft Dynamics CRM database, including QueryAttribute, QueryByExpression, LINQ, FetchXM, filtered views and OData.
• Explain how the Organization Service web service interacts with Microsoft Dynamics CRM metadata.
• Develop custom workflow activities for use within Microsoft Dynamics CRM that run code when configured workflow or dialog rules are created.
• Debug custom workflow activity code and use declarative workflows for On-premise deployments.
• Use Plug-ins to extend the functionality of events for any entity in Microsoft Dynamics CRM 2011.
• Understand the integration between Windows Azure with Microsoft Dynamics CRM 2011.
• Use the built-in features of the Microsoft Dynamics CRM application and understand how the Dynamics CRM application behaves when forms are loaded or saved, field data changed, tabs change state, and when IFRAMES are uploaded.
• Add custom buttons, menu items and modifications to the navigation areas, including interaction with the Site Map and the Ribbon.
• Add custom web content (for example HTML, Images, Silverlight, JavaScript) to CRM forms.
• Use web resources to enable the storage of shared blocks of code or resources for reuse across the Microsoft Dynamics CRM web application.

80295A: Extending Microsoft Dynamics CRM 2011 Course Outline

1. Extensibility Overview
   1. Objectives
   2. Introduction
   3. xRM Application Framework
   4. Extensibility Platform and Features
   5. Security Model
   6. Business Model
   7. Business Logic
   8. Business Entity Components
   9. Data Access Components and Platform
   10. Helpful Skills
   11. Resources
   12. Summary
   13. Test Your Knowledge
   14. Quick Interaction: Lessons Learned
   15. Solutions
2. Common Platform Operations
   1. Objectives
   2. Introduction
   3. WCF Web Services
   4. Discovery Service
   5. Early versus Late-Binding
   6. Early-Bound Entity Class
   7. Late-Bound Entity Class
   8. Organization Service
   9. Authentication and Authorization
   10. Entity Information
   11. Working with Data Types
   12. Using the Create Method
   13. Using the Retrieve Method
   14. Using the Update Method
   15. Using the Delete Method
   16. Using the RetrieveMultipleMethod
   17. Handling WCF Faults
   18. Summary
   19. Test Your Knowledge
   20. Solutions
3. Querying Data and Executing Operations
   1. Objectives
   2. Introduction
   3. Querying in Microsoft Dynamics CRM 2011
   4. Query Expression
   5. QueryByAttitude
   6. LINQ Queries
   7. FetchXML
   8. Filtered Views
   9. OData
   10. Execute Method
   11. Requests and Responses
   12. Using the MetadataService Web Service
   13. Summary
   14. Test Your Knowledge
   15. Quick Interaction: Lessons Learned
   16. Solutions
4. Implementing Business Processes
   1. Objectives
   2. Introduction
   3. Overview of Workflow
   4. Overview of Dialogues
   5. Setting up Custom Workflow Activity Assemblies
   6. Demonstration: Configuring a Custom Workflow Activity
   7. Creating Custom Workflow Activities
   8. Debugging Custom Workflow Activities
   9. Creating and Modifying Windows Workflow Foundation (XAML Workflows)
   10. Demonstration: Modifying an Existing Workflow in Visual Studio 2010
   11. Summary
   12. Test Your Knowledge
   13. Quick Interaction: Lessons Learned
   14. Solutions
5. Plug-ins
   1. Objectives
   2. Introduction
   3. Overview of Plug-ins
   4. Event Framework
   5. Plug-in Isolation, Trusts and Statistics
   6. Developing Plug-ins
   7. Impersonation in Plug-ins
   8. Entity Classes and Plug-ins
   9. Register and Deploy Plug-ins
   10. Debugging Plug-ins
   11. Windows Azure Integration with Microsoft Dynamics CRM 2011
   12. Summary
   13. Test Your Knowledge
   14. Quick Interaction: Lesson Learned
   15. Solutions
6. Application Event Programming
   1. Objectives
   2. Introduction
   3. Using JScript Libraries
   4. Form and Field Events
   5. Xrm.Page
   6. Xrm.Page.context (Client-Side Context)
   7. Xrm.Pge.data entity
   8. Xrm.Page.ui
   9. Form Types
   10. Form Event Handler Execution Context
   11. Setting Event Dependencies
   12. Pass Parameters
   13. Using Best Practices in Writing Client-Side Code
   14. Debugging Client-Side Code
   15. Summary
   16. Test Your Knowledge
   17. Quick Interaction: Lessons Learned
   18. Solutions
7. Client Extensions
   1. Objectives
   2. Introduction
   3. Customizing the Site Map
   4. Customizing the Ribbon
   5. URL Addressable Forms and Views
   6. Summary
   7. Test Your Knowledge
   8. Quick Interaction: Lessons Learned
   9. Solutions
8. Web Resources
   1. Objectives
   2. Introduction
   3. Overview of Web Resources
   4. Web Resource Management
   5. Referencing Web Resources
   6. Silverlight Web Resource
   7. REST Endpoint, OData and JSON
   8. Using JQuery
   9. Test Your Knowledge
   10. Quick Interaction: Lessons Learned
   11. Solutions

Benefits of taking the 80295A: Extending Microsoft Dynamics CRM 2011 course at NetCom

• Why choose Microsoft Dynamics Training at NetCom Learning?
  As a recognition for training excellence, NetCom Learning was chosen by Microsoft as the 2007 Worldwide Learning Solutions Partner of the year out of 1400 training companies.

  In addition, we have won numerous other training awards for quality and customer satisfaction by CompTIA, EC-Council and other vendors. We are simply passionate about learning and achieving the highest customer satisfaction in your learning experience!

  See the training value proposition below:

  Why Microsoft Dynamics Training at NetCom? NetCom Information Technology is a Microsoft Gold Certified Partner for Learning Solutions (CPLS). CPLS is the premier training channel and delivery mechanism for Microsoft Dynamics training content. On July 11, NetCom was honored by Microsoft as its Learning Solutions Partner of the Year. Selected as the Number One CPLS, from over 1400 worldwide CPLS's, Microsoft recognized our commitment and ability to deliver high-quality learning services using a consultative engagement model. We could not have achieved this coveted status without the help and support of our customers and well wishers - thank you!! Microsoft Certified Partner for Learning Solutions Value Proposition: Microsoft Certified Partner for Learning Solutions Non-authorized Training Center Only MCT (Microsoft Certified Trainers) are authorized to teach the class Non MCT can teach the course Taught using Microsoft Authorized Courseware (MOC), includes free evaluation software and online training Do not have access to official courseware Partners adhere to stringent Microsoft designated lab requirements Computer and lab equipment may not be up to requirements of course Successful candidates are awarded Certificate of Completion directly from Microsoft for most of the courses Not authorized to issue Certificate of Completion Overall, a better quality training experience Substandard training experience

• NetCom provides Authorized Training
  NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS), Cisco Learning Partner, CompTIA Platinum Partner, EC-Council Accredited Training Center, Adobe Authorized Training Center, Autodesk Authorized Training Center and many others. We are proud to offer the highest quality, authorized training solutions from our many partners for our customers.

  See our comprehensive list of partner authorizations.

• Award winning, world-class Instructors

  Ginger M. - Bachelor's Degree in Accounting and a Masters of Business Administration from Rutgers University. - Over 9 years of experience as a Master Certified Trainer. Expert in MS Dynamics GP Financials, Installation, HR/Payroll, Project Accounting, Inventory and Integration Manager. - Project Manager to various MS Dynamics Great Plains implementations. Bio: Ginger holds a Bachelor's Degree in Accounting and a Masters of Business Administration from Rutgers University. Her career started as an Auditor for Deloitte & Touché and over the years she developed her passion for Microsoft Dynamics, implementing Dynamics GP and Project Cost in the Professional Services, Commercial Real Estate and Medical Facilities vertical markets. Ginger's experience with Microsoft Dynamics is unparalleled. As a Certified Master Dynamics trainer, she stays abreast of the latest Dynamics modules and shares experience with a very hands-on training technique at NetCom Learning.

  Ignacio J. - Designs and architects Microsoft IT solutions since the early 1990s. - Hands-on experience in multiple Microsoft Dynamics products including CRM, GP, SL, AX and NAV since 2004. - Taught over 250 courses at NetCom Learning. Bio: Ignacio is a Senior Solutions Architect, Civil Engineer and Certified Expert Trainer. He has been designing and architecting Microsoft IT solutions since the early 1990s, and has extensive experience developing scalable and high performance integration solutions. In 2004, Ignacio expanded into business management and accounting software as well, where he gained hands-on experience in many Microsoft Dynamics products including CRM, GP, SL, AX and NAV. Ignacio holds a library of industry-wide certifications from Microsoft and other leading IT vendors. He has taught over 250 courses at NetCom Learning and is revered by students for his wide-ranging IT expertise.

  Lynn D. - Over 25 years of experience working as Senior Financial Analyst and Senior Auditor. - Professor of Graduate Management and Business School at the University of Phoenix since 2007. - Microsoft Certifications in Financials, Trade & Logistics, Production and Human Resources Management as well as Microsoft Certified Trainer (MCT) since 2009. Bio: Lynn is a very accomplished Senior Financial Analyst and Senior Auditor with over 25 years of experience. She has been a Microsoft Certified Trainer since 2009 and a Professor of Graduate Management and Business School at University of Phoenix since 2007. In addition to several other Microsoft certifications, she is also a specialist in Microsoft Dynamics AX. Lynn has taught several Microsoft Dynamics AX courses at NetCom Learning and is described by her students as very knowledgeable, qualified, and patient with her approach. Her classes are very dynamic and energetic, just as the course per se.

  Ramesh P. Ramesh holds a Masters Degree in Computer Science with specialization in Information Security and is pursuing his Doctoral degree in IT from the University of South Australia (UniSA). He is a one of a kind trainer - he has been working in the IT field since 1995 and is an expert in C#, VB.NET, ASP.NET, Java/J2EE, PL/SQL, VB, ASP, and XML technologies. Ramesh also has extensive experience developing and implementing BizTalk and SharePoint in large corporations, as well as more than 10 years experience working with Oracle and SQL server/Sybase databases. With more than 19 certifications, Ramesh is an IT guru and trainer with worldwide experience, which includes presentations and trainings across US, Asia, and Middle East. He is a full time instructor at NetCom Learning and we couldn't be happier in having him as one of our Subject Matter Experts.

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• Actual Client Testimonials

  May 21 2012 The lecturer is quite personable and is quite helpful with making sure we understand the material we have covered. He is also quite knowledge in the subject area. This training has cleaned up a lot of areas that I have been having issues with in my work environment and I will surely be able to put a lot of it in to practice. -Candice C. Course(s) Taken Microsoft Dynamics GP 2010 - Financials and SQL Reporting - Accelerated (MCTS)

  
  

  May 21 2012 Good course. Good service. Good instructor. -Raman T. Course(s) Taken Microsoft Dynamics AX 2012 - Financials and Trade and Logistics - Accelerated

  
  

  May 21 2012 The instructor did an incredible job of presenting. -Kelly D. Course(s) Taken Microsoft Dynamics AX 2012 - Financials and Trade and Logistics - Accelerated

  
  

  May 21 2012 The class provided the background I will need to build upon upcoming responsibilities. Satisfactory on all counts. -John B. Course(s) Taken Microsoft Dynamics AX 2012 - Financials and Trade and Logistics - Accelerated

  
  

  May 21 2012 Stan is an excellent instructor. He made the course very informative and kept it interesting. Sebastian S. Course(s) Taken Microsoft Dynamics GP 2010 - Installation and Configuration - Accelerated (MCTS)

  
  

  May 21 2012 Classes were awesome! Our teacher, Mr. Smith, was entertaining and kept us motivated. -Lily L. Course(s) Taken Microsoft Dynamics GP 2010 - Financials and SQL Reporting - Accelerated (MCTS)

  
  

  May 07 2012 It was a good experience. It will help me in my new position loading the CRM practices. -Adolfo R. Course(s) Taken Microsoft Dynamics CRM 2011 - Accelerated

  
  

  Mar 12 2012 Ramesh our instructor was amazing. He has been the second amazing instructor through you guys!!! Nice, Knowledgeable and fun. -Kyle P. Course(s) Taken Microsoft Dynamics CRM 2011 - Accelerated

  
  
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  For answers to questions regarding our boot camp training delivery format, please refer to our Boot Camp FAQ section.

Enrollment Options for the 80295A: Extending Microsoft Dynamics CRM 2011 course

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