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C4C10- SAP Cloud for Customer - Project Implementation

C4C10- SAP Cloud for Customer - Project Implementation Course Description

Duration: 4.00 days (32 hours)

Next Class Dates

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Intended Audience for this C4C10- SAP Cloud for Customer - Project Implementation Course

  • » Project managers
  • » Application consultants
  • » System administrators
  • » Key users

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Course Prerequisites for C4C10- SAP Cloud for Customer - Project Implementation

  • » Customer relationship management industry domain knowledge

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C4C10- SAP Cloud for Customer - Project Implementation Course Objectives

  • » Effectively run an SAP Cloud for Customer project using SAP best practices
  • » Translate customer business needs to best practice business scenarios
  • » Create the relevant organizational structure
  • » Successfully migrate data into the solution
  • » Set up and configure the solution to manage business processes including sales, marketing, service, and social
  • » Describe the integration scenarios available with SAP Cloud for Customer
  • » Adapt and extend the solution to meet customer-specific needs
  • » Configure and use the mobile features of SAP Cloud for Customer
  • » Demonstrate the reporting capabilities of the solution

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C4C10- SAP Cloud for Customer - Project Implementation Course Outline

    1. Introduction to SAP Cloud for Customer
      1. Starting the Project
        1. Scoping
          1. Organizational Structure
            1. User Management
              1. Fine-Tuning
                1. Data Migration
                  1. Integration
                    1. Notification and Workflow
                      1. Personalization and Extensibility
                        1. Reporting
                          1. Mobile
                            1. Mashups
                              1. Solution Walkthrough
                                1. Wrapping up the Project

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                                  Do you have the right background for C4C10- SAP Cloud for Customer - Project Implementation?

                                  Skills Assessment

                                  We ensure your success by asking all students to take a FREE Skill Assessment test. These short, instructor-written tests are an objective measure of your current skills that help us determine whether or not you will be able to meet your goals by attending this course at your current skill level. If we determine that you need additional preparation or training in order to gain the most value from this course, we will recommend cost-effective solutions that you can use to get ready for the course.

                                  Our required skill-assessments ensure that:

                                  1. All students in the class are at a comparable skill level, so the class can run smoothly without beginners slowing down the class for everyone else.
                                  2. NetCom students enjoy one of the industry's highest success rates, and pass rates when a certification exam is involved.
                                  3. We stay committed to providing you real value. Again, your success is paramount; we will register you only if you have the skills to succeed.
                                  This assessment is for your benefit and best taken without any preparation or reference materials, so your skills can be objectively measured.

                                  Take your FREE Skill Assessment test »

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                                  Award winning, world-class Instructors

                                  Our instructors are passionate at teaching and are experts in their respective fields. Our average NetCom instructor has many, many years of real-world experience and impart their priceless, valuable knowledge to our students every single day. See our world-class instructors.   See more instructors...

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                                  Client Testimonials & Reviews about their Learning Experience

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