Free Training is available with Microsoft SA Vouchers!
5118: Maintaining and Troubleshooting Windows Vista Computers Course Description
This three-day instructor-led course provides students with the knowledge and skills to successfully maintain and troubleshoot Windows Vista computers.
It will provide them with the knowledge and skills necessary to identify technical problems that can occur in organizations client computers. The course will focus on five main troubleshooting areas: Operating system, hardware, networking, security, applications.
It will also provide the knowledge and skills necessary to monitor and maintain Windows Vista client computers. Intended Audience for the 5118: Maintaining and Troubleshooting Windows Vista Computers Course- The audience of this course is experienced enterprise level IT Professionals who focus on a broad range of desktop operating system, desktop application, mobile device, networking, and hardware support issues. As working professionals, students must combine technical expertise with problem solving and decision making skills and a deep understanding of their business and technical environments to quickly resolve support issues. They consider all variables, justify resolutions with a logical troubleshooting approach, and relate tradeoffs to business and technical requirements and constraints.
- Students will have used Windows XP-SP2 and may have experience with Windows server operating systems. Their job requires them to stay knowledgeable and skilled on new versions and updates of technology as defined by the business environment.
Training Packages & Career Tracks that include the 5118: Maintaining and Troubleshooting Windows Vista Computers Course
5118: Maintaining and Troubleshooting Windows Vista Computers Course Objectives
- Plan and apply a troubleshooting methodology for their own organization.
- Describe how the Windows Vista platform helps address troubleshooting requirements for important technical areas.
- Identify the most appropriate method to troubleshoot Windows Vista computers.
- Identify Windows Vista tools that can be used to help in the troubleshooting process.
- Identify important maintenance tools that will be used as part of IT operations for their organization.
- Describe how monitoring and optimization tools in Windows Vista can be used to assist in troubleshooting and keep the computer performing optimally.
Recommended Next Steps after taking the 5118: Maintaining and Troubleshooting Windows Vista Computers Course
5118: Maintaining and Troubleshooting Windows Vista Computers Course Outline
- Troubleshooting Methodology
- Overview of a Troubleshooting Methodology
- Overview of Troubleshooting Stages
- Troubleshooting Component Areas
- Troubleshooting Operating Systems
- Overview of the Windows Vista Startup Process
- Troubleshooting the Windows Vista Startup Process with WinRE
- Troubleshooting Operating System Services
- Troubleshooting Hardware
- Overview of Troubleshooting Hardware
- Dealing with Physical Failures
- Dealing with Device Driver Failures
- Troubleshooting Print Devices
- Troubleshooting BitLocker Protected Computers
- Troubleshooting Networks
- Determining Network Settings
- How to Troubleshoot Network Connections
- Troubleshooting Security Issues
- Overview of User Account Control
- Troubleshooting User Account Control
- Troubleshooting Windows Firewall
- Troubleshooting Windows Defender
- Troubleshooting Applications
- Overview of Application Troubleshooting
- Web Application Troubleshooting
- Maintaining and Optimizing Windows Vista
- Maintaining Windows Vista
- Optimizing Windows Vistas Performance
- Monitoring Windows Vista
Benefits of taking the 5118: Maintaining and Troubleshooting Windows Vista Computers course at NetCom
-
Why choose Microsoft - Technical Training at NetCom Learning?
As a recognition for training excellence, NetCom Learning was chosen by Microsoft as the 2007 Worldwide Learning Solutions Partner of the year out of 1400 training companies. In addition, we have won numerous other training awards for quality and customer satisfaction by CompTIA, EC-Council and other vendors. We are simply passionate about learning and achieving the highest customer satisfaction in your learning experience!
See the training value proposition below:
NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS). CPLS is the premier training channel and delivery mechanism for Microsoft training content. NetCom was honored by Microsoft as the 2007 Worldwide Partner of the Year for Learning Solutions. Selected as the Number One CPLS from over 1400 worldwide CPLSs, Microsoft recognized our commitment and ability to deliver high-quality learning services using a consultative engagement model.
Microsoft Certified Partner for Learning Solutions Value Proposition:
| Microsoft Certified Partner for Learning Solutions |
Non-authorized Training Center |
| Only MCT (Microsoft Certified Trainers) are authorized to teach the class |
Non MCT can teach the course |
| Taught using Microsoft Authorized Courseware (MOC), includes free evaluation software and online training |
Do not have access to official courseware |
| Partners adhere to stringent Microsoft designated lab requirements |
Computer and lab equipment may not be up to requirements of course |
| Successful candidates are awarded Certificate of Completion directly from Microsoft for most of the courses |
Not authorized to issue Certificate of Completion |
| Software Assurance Vouchers can only be redeemed at a CPLS |
Cannot redeem Software Assurance Vouchers from Microsoft |
| Overall, a better quality training experience |
Substandard training experience |
Here are some important web links:
- Certifications
- Career Tracks
- Course Catalog (PDF Version)
- Course Listing by Vendor
- Sign up for Free Workshops
- Student Loan as low as $25 per month
- Our Recognition List
- What our students have to say
- Why NetCom?
- Locations
|
|
-
NetCom provides Authorized Training
NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS), Cisco Learning Partner, CompTIA Platinum Partner, EC-Council Accredited Training Center, Adobe Authorized Training Center, Autodesk Authorized Training Center and many others. We are proud to offer the highest quality, authorized training solutions from our many partners for our customers.
See our comprehensive list of partner authorizations.
-
Award winning, world-class Instructors
- Highly-skilled in graphics and web software including Adobe CS3, CS4 & CS5 Photoshop, Dreamweaver, Illustrator, InDesign, Captivate, Acrobat and Quark;
- Expert in Microsoft Office, including Excel, Word and PowerPoint. Licensed Application Instructor and Microsoft Certified Trainer since 2000.
- Over 20 years of experience as Creative Director for multinational corporations such as McCann Erickson, Lintas, and Publicis.
Bio:
Carmille has been a Licensed Application Instructor and Microsoft Certified Trainer for years. She specializes in web development, business productivity and digital media applications such as SharePoint, Quark and the Adobe Creative Suite as well as numerous programming languages including XML, XHMTL, HTML and CSS.
Carmille is passionate about educating and has a unique talent for making complex design and development principals seem "easy" to students from all levels of expertise. She currently teaches Adobe Graphic and Web Designer, Microsoft Office Specialist, SharePoint End User and the acclaimed Website Development Professional courses at NetCom Learning. Her 20+ years of experience as Creative Director for multinational corporations bring a special and innovative approach to her classes at NetCom Learning.
|
- Vastly experienced working within multinational environments and capable of connecting to different audiences
- In-depth expertise in the implementation, troubleshooting and documentation of networks and security systems, with strong "hands on" technical knowledge of CISSP, CEH and CHFI.
- Master of Science in Electronics Engineering, and holder of several technical certifications.
- Highly-skilled in diverse fields ranging from Security, Computer Forensics, Networking, Routing Protocols, Programming, Databases and Applications to name a few.
Bio:
With over 25 years of technical experience, Emilio brings a dynamic set of skills supported by a Masters Degree in Electronics Engineering and on-the-field experience working in multinational environments. He also holds more than 12 Cisco, CompTIA, and Microsoft certifications. Although he is well versed and thorough in multiple technological fields, his technical forte lies in the security domain, specifically CISSP, CEH and CHFI.
Emilio�s skills have evolved over time, studying closely and constantly staying well informed of the growing cyber threats. These are just some of the few reasons why Emilio brings to his classes more than just what's in the books.
|
- Bachelors Degree in Mathematics and holder of several Cisco, CompTIA and Microsoft certifications.
- Experienced instructor working in the field since 1999 and Subject Matter Expert at NetCom Learning since 2006.
- Worked as Technical Support at Solomon Smith Barney/Citibank.
Bio:
Enayat Meer has a Bachelors Degree in Mathematics and holds numerous certifications such as A+, Network+, Security+, CCNA, MCT, and MCTS to name a few. He is an experienced trainer, and has served as an A+, NT4.0, Window 2000 and Windows 2003 instructor in a variety of New York schools since 1999. Since that time, he has also provided technical support at Solomon Smith Barney/Citibank in its private banking and global assets management group.
Enayat has trained over 800 students at NetCom Learning. He has been a Subject Matter Expert at NetCom Learning since 2006 and his hands-on project expertise is an invaluable addition to NetCom Learning�s classroom instruction, helping to bring theoretical topics to life.
|
- In-depth experience in all phases of project lifecycle: requirements gathering, specifications, development and team management, testing, end user training, and maintenance in addition to .NET, ASP, ADO, SQL, JavaScript, and SharePoint.
- Developed the first online multimedia training content system to Harvard University as well as multiple online multimedia projects for the North Carolina State Government.
- Highly rated instructor averaging 8.7 out of 9 on evaluation reports.
Bio:
Erick has been training business and IT professionals since 1989, when he developed and introduced the first online multimedia training content system to Harvard University. Since then he has honed his business, programming, and database skills providing highly customized software solutions and education programs for multiple clients such as North Carolina State Government, Cisco, IBM, and Time Warner Cable.
Erick's teaching prowess and real-world experience leading a team of software application developers make him a top Instructor and Subject Matter Expert at NetCom Learning, where he averages 8.7 out of 9 on evaluation reports.
|
- Designs and architects Microsoft IT solutions since the early 1990s.
- Hands-on experience in multiple Microsoft Dynamics products including CRM, GP, SL, AX and NAV since 2004.
- Taught over 250 courses at NetCom Learning.
Bio:
Ignacio is a Senior Solutions Architect, Civil Engineer and Certified Expert Trainer. He has been designing and architecting Microsoft IT solutions since the early 1990s, and has extensive experience developing scalable and high performance integration solutions. In 2004, Ignacio expanded into business management and accounting software as well, where he gained hands-on experience in many Microsoft Dynamics products including CRM, GP, SL, AX and NAV.
Ignacio holds a library of industry-wide certifications from Microsoft and other leading IT vendors. He has taught over 250 courses at NetCom Learning and is revered by students for his wide-ranging IT expertise.
|
- Over 32 years of experience as well as 18 certifications, including Cisco, CompTIA, and Microsoft.
- Strong background, with web development & design of infrastructure for companies such as AT&T, Sports Illustrated, and Toys R Us.
- Specialist in applying process and finding solutions to solve them in addition to training people in the skills to manage the process and meet goals.
Bio:
Jayson is a talented and valued Microsoft Certified Trainer (MCT) with over 32 years of IT experience. Along with web development & design of infrastructure for companies such as AT&T, Sports Illustrated, and Toys R Us, he holds several IT certifications. He is a CCDA, CCNA, Security+ certified, MCDBA, and MCSE to name a few.
Jayson's focus is on finding solutions to problems and applying process to solve them. He instructs professionals in the skills to manage the process and meet goals, which makes him a respected trainer at NetCom Learning.
|
- Over 22 years of professional experience in the IT field, including more than a decade as a Certified Trainer.
- An expert in Cisco's Routing, Switching, Security, Voice and Wireless areas, as well as select Microsoft, Novell, CompTIA, Sun and CWNP courses.
- High-skilled and acclaimed instructor. Has trained over 900 students at Netcom Learning.
Bio:
Michael has over 22 years of professional experience in the IT field, including more than a decade as a Certified Trainer. An expert in Cisco's Routing, Switching, Security, Voice and Wireless areas, Michael also teaches select Microsoft, Novell, CompTIA, Sun and CWNP courses.
Michael's dedication and passion for teaching is unmatched. He has trained over 900 students at Netcom Learning since 2006 and his evaluation scores average 8.7 out of 9.
|
- NY State Certified instructor since 1998.
- Highly-skilled A+ and Network+ instructor; consistently scoring 9/9 on evaluation scores.
- Acclaimed by students to be a very knowledgeable and hands-on instructor, while mixing personal and professional experiences with training.
Bio:
Owen has a NY State instructor license since 1998 and has been working in the industry since then. He is a Subject Matter Expert in A+ and Network+, consistently scoring 9/ 9 on student evaluation scores.
Owen brings real life situations into the classroom to help students better understand how the technology is being used and how to resolve issues. He is very acclaimed by his students for his knowledge and teaching techniques.
|
- More than 13 years working in the IT field and more than a decade holding a Microsoft Trainer certification.
- Widely recognized as Microsoft Exchange Subject Matter Expert.
- Averages 8.6 out of 9 on NetCom Learning instructor evaluation scores.
Bio:
Patrick began working in the IT field as a network administrator and message systems specialist in 1999. After two years he found his calling as a Microsoft Certified Trainer and has been a top-rated educator ever since.
Since 2007, Patrick has been focusing heavily on the Microsoft Exchange product family, where he's widely recognized as a leading authority and Subject Matter Expert. He is a sought-after consultant in the design, management and upgrade of client/server networks to Active Directory. Patrick is a favorite among NetCom Learning students, averaging 8.6 out of 9 on evaluation scores.
|
- Microsoft Office Specialist with over 14 years of training experience.
- Expert in the IT industry, working in the IT field since 1986.
- Highly rated instructor with an all-time average evaluation score of 8.7 out of 9.
Bio:
Paul is Subject Matter Expert specializing in the Microsoft Office Suite and SharePoint end-user technologies with more than 25 years of practical experience in the IT industry. He is also a Microsoft Certified Trainer (MCT) with over 14 years of training experience.
A sought-after instructor and eternal favorite among students, his instructor feedback scores are among the industry's highest at 8.7 out of 9.0. As a trainer, his knowledge and passion for the subject matter as well as his personable nature, excellent communications skills and sense of humor are implicit in every class. NetCom Learning is proud to have Paul on our roster of IT geniuses.
|
-
Actual Client Testimonials
|
Feb 07 2012 |
The class went really well, we all enjoyed the class as a whole, and obviously Eric has a lot of knowledge and experience in teaching this class, weâ??ve learned a lot.
-Sean C.
|
| Course(s) Taken |
|
|
|
|
Feb 07 2012 |
It is hard to cover such a wide range of subject matter in such a short time and make sense of it. However, I think Erick and the book did a good job.
-Jim W.
|
| Course(s) Taken |
|
|
|
|
Feb 07 2012 |
I thought the class was FANTASTIC.
-Jennifer J.
|
| Course(s) Taken |
|
|
|
|
Feb 07 2012 |
The training was great. Connecting to the training was easy and the headphones worked really well. Tom was an excellent instructor and I would take any class he teaches.
Overall, I enjoyed the training and I will definitely suggest it to other people.
-Terrance D.
|
| Course(s) Taken |
|
|
|
|
Feb 07 2012 |
The class was great. I was really impressed with the class and the content covered was very beneficial. The instructor, Sam, was very knowledgeable. If the need arises, I will definitely take classes with NetCom again.
-Keisha N.
|
| Course(s) Taken |
|
|
|
|
|
Jan 06 2012
|
My dreams are coming true each and every day. I love what I do and am proud that companies like IBM are investing in me. I am now the sole IT Field Installer for State Farm. I will be responsible for the entire installation process for the state of Hawaii. I even received my OWN Company issued cellular! I will wrap up training January 6th and head back to Hawaii on the 7th.
Barry (Educational Consultant) all the training from NetCom Learning is paying off! I will continue to recommend others to NetCom and I will continue to seek training from NetCom. The right certification training can open doors and you must be patient.
-M.Williams
|
| Course(s) Taken |
|
|
|
|
Dec 22 2011 |
Excellent
-Vijay R.
|
| Course(s) Taken |
|
|
|
|
Dec 22 2011 |
Training was helpful. Instructor was knowledgeable and had a lot of practical experience.
-Roberto C.
|
| Course(s) Taken |
|
|
|
-
Awards won by NetCom
NetCom Learning is an award winning, customer focused company. We are simply Passionate About Learning!
See our list of awards.
-
Specialized Bootcamp Training
This training is also available as a boot camp. NetCom is world famous for delivering specialized boot camp training to our clients. For answers to questions regarding our boot camp training delivery format, please refer to our Boot Camp FAQ section.
Enrollment Options for the 5118: Maintaining and Troubleshooting Windows Vista Computers course
- Contact us to customize this class with your own dates, times and location. You can also call 1-888-563-8266 or chat live with an Educational Consultant.
Training Delivery Methods
Take this training with one of the following training delivery methods below:
-
Classroom Training
NetCom’s classroom training ensures that you have state-of-the-art tools, techniques and practices you need to succeed on the job. Our instructors are active practitioners and true masters in their fields. With convenient classes at multiple learning centers across the US, you never have to go far to get ahead.
-
Live Online Training (LOT)
NetCom’s premium Live Online Training (we call it LOT) is the ultimate in convenience and cost-effectiveness. LOT combines interactive video instruction via the latest web conference technology, and post-class access to learning labs for a best-in-class learning experience. Learn more about LOT
-
Boot Camp Training
NetCom’s intensive boot camps are designed to advance your skills in the shortest possible amount of time and get you certified. Boot camps go at a faster pace and often run for longer days, so you must have some level of subject matter experience before enrolling. Boot camps have mandatory assessment tests to ensure no one will slow down the class for other students. Learn more about Boot Camps
-
Private Onsite Training
With NetCom’s private training programs, you decide where and when courses are held. Tailor the training to reflect your industry, corporate culture, goals and schedule. You pick the course content, length of training and instructional technique. Save money by doing bulk customized training. Learn more about Private Onsite Training
-
Private 1-on-1 Training
NetCom’s private 1-on-1 training focuses on the highest quality training possible. You get individualized, full attention from the instructor and you decide where and when courses are held. The training is custom tailored to reflect your industry, corporate culture, goals and schedule. You pick the course content, length of training and instructional technique. Learn more about Private 1-on-1 Training
Contact us
|
|
Need course pricing?