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CompTIA CDIA+ Certification

CompTIA CDIA+ Certification Course Description

Duration: 5.00 days (40 hours)

CompTIA's CDIA (Certified Document Imaging Architect) certification is a nationally recognized credential acknowledging competency and professionalism in the document imaging industry. CDIA Certification candidates must possess critical knowledge of all major areas and technologies used to plan, design and specify an imaging system.

While businesses continue to turn to electronic document management solutions, it becomes obvious that a certified expert in document imaging can open the door to a vast quantity of business opportunities in electronic commerce.

CompTIA's Certified Document Imaging Architecht (CDIA+) certification is an industry-recognized credential that represents an individual's proficiency in the skills necessary to excel in the document imaging industry.

The CDIA+ certification covers the fundamentals and procedures required of a proficient imaging solutions provider. The CDIA+ exam covers competency in areas established by an assembly of document management experts.

The areas of content integrated in the current course include the following subjects: gather business requirements, analyze business process, recommend solution, design solution, and plan for the implementation. The knowledge is distributed somewhat evenly throughout the content areas compared to many current certifications.

This is further evidence of the CDIA+'s validity in representing a well-rounded skill set in the document management industry.

Next Class Dates

Contact us to customize this class with your own dates, times and location. You can also call 1-888-563-8266 or chat live with a Learning Consultant.

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Intended Audience for this CompTIA CDIA+ Certification Course

  • » Candidate whose job roles include electronic document management (EDM) consultant, solution sales specialist, electronic records manager or document imaging specialist.

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CompTIA CDIA+ Certification Course Objectives

  • » Enterprise Content Management
  • » Capture
  • » Storage and Networking
  • » Security and Compliance
  • » Analysis, Design, and Implementation

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CompTIA CDIA+ Certification Course Outline

    1. Enterprise Content Management
      1. Explain the proper uses of index, search, and retrieval.
        1. Taxonomy / business classification schema
        2. Metadata structure
        3. Indices
        4. Document classes
        5. Attributes
        6. Application connectivity (ODBC)
        7. Full text search
        8. Enterprise / federated search
        9. Search fuzzy and Boolean operators
        10. and
        11. or
        12. not
        13. <
        14. >
        15. wildcards
        16. *
        17. !
        18. =
        19. ?
      2. Explain the function and use of workflow.
        1. Repeatable processes
        2. Sequential processes
        3. Parallel processes
        4. Queues and roles
        5. Business rules
        6. Routing
        7. Timers and alerts/notifications
        8. Workflow status
        9. Metrics
        10. Reporting
        11. Workflow examples
        12. Purchase order process
        13. Time and expense process
        14. Invoice process
        15. Employee on-boarding/off-boarding
        16. Approval process
        17. Escalation process
        18. Workload balancing
        19. External rules and external BPM systems
      3. Explain how collaborative capabilities are used.
        1. Version history
        2. User tracking and logging
        3. Check-in and check-out
        4. Simultaneous editing / real-time collaboration / co-authoring
        5. Annotations
        6. Redactions (manual vs. auto)
        7. Highlights
        8. Stamps
        9. Notes
      4. Compare and contrast document presentation and output features.
        1. Document scale
        2. Ratios
        3. Viewer distortion
        4. Output integrity
        5. Orientation
        6. Monitor
        7. Page
        8. Document viewer features
        9. Polarization
        10. Color correct
        11. Zoom / zone
        12. Precision measuring
        13. Document navigation and pagination (thumbnails)
        14. Viewer types
        15. Web-based (browsers)
        16. Plug-ins
        17. Vendor specific
        18. Universal document viewers
        19. Remote viewing
        20. Bandwidth
        21. Peak-query requirements
        22. Rendition
        23. File print methods
        24. Dot-matrix
        25. Inkjet
        26. Laser
        27. Thermal
        28. Print to file
        29. Print output languages
        30. Postscript
        31. PCL
        32. IPDS
        33. Email
        34. Fax
      5. Explain the purpose of content lifecycles.
        1. Content purpose and changes
        2. Content storage and archival (long term preservation)
        3. Content permissions and changes
        4. Content retention / deletion
        5. Audit trails
      6. Capture
        1. Given a scenario, select the appropriate input sources and methods.
        2. Mobile
        3. Cell phone
        4. Tablets
        5. Fax
        6. Analog
        7. Digital
        8. Hot-folder / watch-folder
        9. Email and email attachments
        10. Desktop uploads / document import
        11. Capture at creation / point of origination
        12. Structured data transferred into another system (EDI)
        13. ERM
        14. Postscript
        15. PCL
        16. IPDS
        17. Centralized or distributed capture
        18. Batch capture
        19. Barcode readers
        20. External keyboards
        21. RFID tag reader
        22. Screen-scraping to collect index values
        23. Paper
        24. Quality
        25. Weight
        26. Type
        27. Sizes
      7. Given a scenario, implement document scanning technologies and processes.
        1. Capture processing steps
        2. Document preparation
        3. Capture
        4. Recognize
        5. Validation
        6. Verification
        7. Quality control
        8. Release
        9. Scanner drivers
        10. ISIS
        11. TWAIN
        12. Document preparation
        13. Physical preparation of the documents
        14. Staple removal
        15. Sorting/order
        16. Counts
        17. Scanner settings
        18. Brightness
        19. Contrast
        20. Image cleanup
        21. Deskew
        22. Despeckle
        23. Auto-orientation
        24. Color dropout
        25. Blank page removal
        26. Hardware vs. software cleanup
        27. Automatic document feeder vs. flatbed
        28. Paper feed detection / paper size detection
        29. Simplex vs. duplex
        30. Speeds
        31. ppm
        32. ipm
        33. throughput
        34. Maximum duty cycle / throughput expectation
        35. Stated vs. actual throughput
        36. Embedded vs. external keyboard input
        37. Endorsing and imprinting
        38. Scanner types
        39. Personal PC attached
        40. Workgroup level
        41. Network production scanner
        42. High volume
        43. MFP
        44. Specialty scanners
        45. Large format
        46. Film
        47. Hand scanners
        48. Cards scanners
      8. Given a scenario, differentiate recognition methodologies and technologies.
        1. Barcodes
        2. Separator sheets
        3. Cover sheets
        4. Patch codes
        5. Intelligent capture
        6. ICR
        7. OCR
        8. IHR
        9. OMR
        10. MICR
        11. Attended vs. unattended
        12. Unstructured forms recognition
        13. Recognize
        14. Auto-classify
        15. Extract
        16. Separation
        17. Data grouping/clustering
        18. Associative matching
        19. Export data
        20. Semi-structured forms recognition
        21. Structured forms recognition
        22. Document capture vs. data capture
        23. Exception processing
        24. Forms types and metadata validation
        25. Database vs. manual
        26. Quality control
        27. Registration marks / anchors
      9. Explain the purpose of metadata file properties.
        1. Index values
        2. Extracted or derived values
        3. Time and date stamp
        4. Auto defined based on document type
        5. Prompted at the device (MFP)
        6. XML tags
        7. Inheritance
        8. Folder level
        9. Container
        10. Import file types
        11. xml
        12. csv
        13. txt
        14. tsv
        15. tagged
      10. Differentiate between various physical file properties and their impact.
        1. Estimate storage or network bandwidth needs based on file size and types
        2. File encryption
        3. Resolution (dpi)
        4. File types
        5. PDF
        6. PDF/A
        7. TIFF
        8. JPEG
        9. WMV
        10. BMP
        11. DOC
        12. TXT
        13. XLS
        14. MP3
        15. MP4
        16. WAV
        17. File sizes
        18. Compression
        19. Lossy vs. Lossless
        20. Group4
        21. LZW
        22. JBIG2
        23. JPEG2000
        24. Color
        25. Grayscale (bitonal)
        26. Black and white
      11. Storage and Networking
        1. Explain the various storage media types and their associated properties.
          1. Magnetic disk
          2. Tape
          3. Optical disk
          4. Microform
          5. NAND flash memory
          6. Media degradation
          7. SSD
        2. Explain appropriate storage methods and their features.
          1. SAN/NAS
          2. Performance
          3. Flexibility
          4. Size
          5. Redundancy
          6. Bandwidth
          7. RAID
          8. I/O speeds
          9. Redundancy
          10. Failover
          11. SSD
          12. Access speed
          13. Durability
          14. WORM (Write-once read many)
          15. Cloud
          16. Scalability
          17. Remote
          18. Cost
          19. Accessibility
          20. Support
          21. Storage-as-a-service
          22. Microforms
          23. Eye readable format
          24. Direct-attached disk / local drive
        3. Compare and contrast various storage strategies.
          1. Clustering
          2. Tiered storage
          3. Online
          4. Offline
          5. Onsite
          6. Offsite
          7. Metrics and reporting
          8. Frequency of use
          9. Date of creation
          10. Type of data
          11. Date of modification
          12. Hybrid storage
          13. Hierarchical Storage Management
        4. Explain the basics of network connectivity and hardware solutions.
          1. Network connectivity
          2. Connectivity types
          3. Modems
          4. DSL
          5. ISDN
          6. T1
          7. T3
          8. 3G
          9. 4G
          10. 802.11 a/b/g/n
          11. Client-server network
          12. Shared bandwidth
          13. Security
          14. Wireless vs. wired
          15. LAN vs. WAN
          16. Hardware solutions
          17. Workstation/server hardware considerations
          18. Processing power
          19. Memory
          20. OS
          21. Storage
          22. Virtualization
          23. Clients
          24. Thin client
          25. Thick client
        5. Security and Compliance
          1. Explain the basics of records management.
            1. Records value
            2. Digital retention requirements
            3. Legal holds
            4. Physical archival requirements
            5. Disposition process
            6. Awareness of governmental regulations and policies
            7. Awareness of industry standards and best practices
          2. Explain different access security methods.
            1. Authentication vs. authorization vs. audit
            2. Single sign-on
            3. Two factor authentication (card swipe and pin/password)
            4. Role-based access
            5. Biometrics
            6. Group policy
          3. Explain various elements of network security.
            1. VPN
            2. Directory services
            3. Active directory
            4. LDAP
            5. SSL/HTTPS
            6. SFTP
            7. Encrypted passwords / no clear text
            8. Data encryption
            9. PKI
          4. Given a scenario, implement appropriate document and information security.
            1. Redaction
            2. Watermarking
            3. Document privileges
            4. Email
            5. Export
            6. Print
            7. Copy
            8. Edit
            9. Types of deletions
            10. Metadata vs. full document
            11. Secure deletion / forensic deletion
            12. Secure printing
            13. Library services
            14. Version control
            15. Check-in and check-out
            16. PDF security
            17. Digital signatures
          5. Analysis, Design, and Implementation
            1. Identify the basics of project management.
              1. Players
              2. Champions
              3. Stakeholders (IT, HR, end-users, procurement)
              4. Executive sponsor
              5. Project manager
              6. Project management team
              7. Phases
              8. Project initiation
              9. Planning
              10. Execution
              11. Monitor and control
              12. Closing
              13. PM terms
              14. Change management
              15. Risk management
              16. Scope creep
              17. Communication plan
              18. Mile-stones
              19. Project sign-off
              20. Pilot
              21. Testing
              22. Proof of concept
              23. Schedule / GANTT
              24. PERT chart
              25. Cutover
              26. Document types
              27. RFP
              28. RFI
              29. RFQ
              30. SOW
              31. MSA
              32. NDA
              33. SLA
              34. BAA
              35. Contract
              36. Addendum
            2. Execute appropriate requirement gathering techniques.
              1. Document client objectives
              2. Identify operational business needs
              3. Analyze the process
              4. Gather metrics
              5. Document current state as is
              6. Identify bottlenecks and issues
              7. Gather sample documents and current process documentation
              8. Interviews
              9. observations
              10. Peak-times
              11. Benchmark
              12. Number of users
              13. Licensing
              14. Backlog
              15. Backfile
              16. Targeted surveys
              17. Technical survey vs. business survey
              18. Identify opportunities for process improvement and/or introduction of new technologies
              19. Understand corporate culture and organizational hierarchy
            3. Analyze collected data and validate client requirements.
              1. Data validation
              2. Requirements validation
              3. Targeted presentations
              4. Gap analysis
              5. Map existing business processes to future state
              6. Map business requirements to benefits of solution
              7. Develop return on investment calculation (ROI)
              8. Analog vs. digital
              9. Shipping documents vs. remote capturing
              10. Staff efficiency
              11. Managed services vs. in-house
              12. Onshore vs. offshore
              13. Paper storage vs. electronic storage
              14. Green calculation (carbon footprint)
              15. Mail vs. electronic distribution
              16. Customer service improvements
              17. Quality and accuracy of data
              18. Client sign-off
            4. Structure a solution design according to specified requirements.
              1. Develop a solution design plan
              2. Quantify alternative solutions when necessary
              3. Develop functional specification
              4. User interface
              5. Performance
              6. Develop technical specification
              7. Security/compliance requirements
              8. Hardware/software/network interoperability
              9. Recommend scanner based on volume
              10. Turnaround time
              11. File size
              12. Throughput
              13. Duty cycle
              14. Develop applicable diagrams
              15. High-level workflow diagrams
              16. Architecture
              17. Recommend relevant / current technologies based on customer requirements
              18. Customer environment
              19. Unique challenges
              20. Budget
              21. Competitive environment
              22. Distributed scanning vs. centralized scanning
              23. Simulation / modeling of core components of the solution
              24. Consider growth needs and scalability
              25. Explain business continuity concepts.
              26. Backup and restoration
              27. High availability / redundancy
              28. Disaster recovery plan
              29. Redundancy of scanner hardware / availability based on SLA, maintenance
            5. Apply implementation and testing procedures.
              1. Develop implementation plan
              2. Installation and configuration guidelines
              3. Testing plan
              4. Capture tuning and optimization
              5. Administrative and end-user training
              6. Delivery of technical documentation
              7. Deliverables and acceptance
              8. Success criteria and measurement
              9. Gather on-going metrics and monitoring

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            CompTIA CDIA+ Certification Course Benefits

            • » While businesses continue to turn to electronic document management solutions, it becomes obvious that a certified expert in document imaging can open the door to a vast quantity of business opportunities in electronic commerce. CompTIA's Certified Document Imaging Architect (CDIA+) certification is an industry-recognized credential that represents an individual's proficiency in the skills necessary to excel in the document imaging industry.

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            This training prepares students for the following exam(s):

            • » CD0-001 : CompTIA CDIA+

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            Next Steps after taking this CompTIA CDIA+ Certification Course:

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            Do you have the right background for CompTIA CDIA+ Certification?

            Skills Assessment

            We ensure your success by asking all students to take a FREE Skill Assessment test. These short, instructor-written tests are an objective measure of your current skills that help us determine whether or not you will be able to meet your goals by attending this course at your current skill level. If we determine that you need additional preparation or training in order to gain the most value from this course, we will recommend cost-effective solutions that you can use to get ready for the course.

            Our required skill-assessments ensure that:

            1. All students in the class are at a comparable skill level, so the class can run smoothly without beginners slowing down the class for everyone else.
            2. NetCom students enjoy one of the industry's highest success rates, and pass rates when a certification exam is involved.
            3. We stay committed to providing you real value. Again, your success is paramount; we will register you only if you have the skills to succeed.
            This assessment is for your benefit and best taken without any preparation or reference materials, so your skills can be objectively measured.

            Take your FREE Skill Assessment test »

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            Benefit of taking this training at NetCom Learning

            As a recognition for training excellence, NetCom Learning was chosen by Microsoft as the 2013 Learning Partner finalist and 2007 Worldwide Learning Solutions Partner of the Year out of more than 1400 training companies globally.

            In addition, we have won numerous other training awards for quality and customer satisfaction by CompTIA, EC-Council and other vendors. We are simply passionate about learning and achieving the highest customer satisfaction in your learning experience! See our list of awards.

            Why choose Training at NetCom Learning?

            NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS), Cisco Learning Partner, CompTIA Platinum Partner, EC-Council Accredited Training Center, Adobe Authorized Training Center, Autodesk Authorized Training Center and many others. We are proud to offer the highest quality, authorized training solutions from our many partners for our customers.

            See our comprehensive list of partner authorizations.

            For any reason, you can attend the same class again within a period of one year, if it is still being offered and has availability. To attend, simply retain your course materials. You will need to pay for optional travel. If the courseware has changed, purchasing the latest course materials is recommended. CAP would not apply if the class you want to re-attend is for a different certification or updated version.

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            Award winning, world-class Instructors

            Amanda G.
            - Phenom in the IT industry, earned her first Microsoft certification at age 15.
            - B.B.A in Management along with numerous Cisco, Microsoft, and CompTIA certifications.
            - Database designer and network administrator background.


            Amanda is a phenom in the IT industry. The daughter of NetCom Learning Instructor and Subject Matter Expert, Michael Govinda, Amanda was a Microsoft Certified Systems Engineer at age 15 and began earning Cisco credentials at 17. She also holds a B.B.A in Management and worked as a database designer and network administrator in the IT department of a top New York City publishing firm.

            Amanda currently teaches CompTIA A+, Network+, and Security+, as well as Cisco CCNA and CCNA Voice courses at NetCom Learning, garnering much acclaim from her students who enjoy a close-to-perfect pass rate on their certification exams. Amanda is a certified trainer for Cisco and CompTIA, and holds numerous technical certifications including Cisco Certified Network Associate-Security, CCSI, CCNP, CCVP, MCSE, CompTIA A+, CompTIA Net+, and CompTIA Security+.
            Carmille A.
            - Highly-skilled in graphics and web software including Adobe CS3, CS4 & CS5 Photoshop, Dreamweaver, Illustrator, InDesign, Captivate, Acrobat and Quark; - Expert in Microsoft Office, including Excel, Word and PowerPoint. Licensed Application Instructor and Microsoft Certified Trainer since 2000. - Over 20 years of experience as Creative Director for multinational corporations such as McCann Erickson, Lintas, and Publicis. Bio: Carmille has been a Licensed Application Instructor and Microsoft Certified Trainer for years. She specializes in web development, business productivity and digital media applications such as SharePoint, Quark and the Adobe Creative Suite as well as numerous programming languages including XML, XHMTL, HTML and CSS. Carmille is passionate about educating and has a unique talent for making complex design and development principals seem "easy" to students from all levels of expertise. She currently teaches Adobe Graphic and Web Designer, Microsoft Office Specialist, SharePoint End User and the acclaimed Website Development Professional courses at NetCom Learning. Her 20+ years of experience as Creative Director for multinational corporations bring a special and innovative approach to her classes at NetCom Learning.
            Charles W.
            - Expert in Microsoft Office applications such as Excel, Word, PowerPoint, Outlook, Project, Visio, and Access as well as Adobe Graphic and Web Designer (InDesign, Acrobat, Photoshop, Illustrator, Dreamweaver and Flash Catalyst)
            - Holds an A.A.S in Graphic Design as well as various Awards and Affiliations, including MCT, MCP, MCAS, and Office 2007 Master.
            - Senior Lead Trainer for over 10 years.


            Charles is a Technical Trainer & Instructional Designer for over 10 years. He is a Microsoft Certified Trainer and dedicates himself to Microsoft Office applications such as Excel, Word, PowerPoint, Outlook, Project, Visio, and Access. He is also an Adobe specialist and holds a degree in Graphic Design.

            Charles is well known for his high evaluation scores, achieving 8.75 out of 9 on a regular basis, teaching in one-on-one, instructor-led, and web-based environments; one of the reasons for his high evaluation is his expertise in increasing personnel performance by developing and implementing programs constructed from the job task analysis process. Charles currently teaches Adobe Graphic and Web Designer, and Microsoft Office Specialist courses at NetCom Learning.
            David M.
            - Networking expert with several Cisco certifications, including CCENT, CCNA, CCDA, CCSI, and CCVP. - Has taught over 90 courses at NetCom Learning. - Average rating of 8.75 out of 9 on student evaluation reports.


            David has been in the Networking field for the past eleven years and holds several Cisco certifications. He has been an instructor since 2005 and has taught over 90 courses at NetCom Learning.

            David is an extremely enthusiastic trainer with a raw passion towards teaching and delivering Cisco information and takes great pride in his career as an instructor, which has lead him to develop and deliver the class in his own unique way; very professional and knowledgeable, yet pleasant and enjoyable. His classes have a high passing rate for students taking certification exams, and averages 8.75 out of 9 on evaluation reports.

            See more...   See more instructors...

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            Jun 10 2011
            We had an exceptional instructor. The cleanliness for the entire facility was well beyond expectations. The food/beverages provided were absolutely unbelievable. The breakfasts, lunches, down to the morning/afternoon snacks were obviously prepared by a chef - incredible and healthy.

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            Course(s) Taken

            » CompTIA Server+ Certification

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            My experience with NetCom and this training site has been terrific. From the class training to the facility.

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            » CompTIA Server+ Certification

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            I really enjoyed the class. I found all of the organizational and management techniques that I was looking for in the class.

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            » CompTIA Project+

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