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CompTIA CDIA+ Certification

CompTIA CDIA+ Certification Course Description

Duration: 5 days (40 hours)

Professionals who are serious about a career in the printing and imaging industry will appreciate CompTIA CDIA+ emphasis on the entire lifecycle, from planning to design to system management. In the business world, CDIA+ is considered a much-needed boost for those already established in their careers. CompTIA certifications set the standard in many corners of the printing and digital imaging industry. In some cases, certifications are not just preferred, they are required. CDIA+ professionals are trained to work with a variety of hardware; making it possible to go anywhere with IT.

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Intended Audience for this CompTIA CDIA+ Certification Course

  • » IT professional who has networking and administrative skills in Windows-based TCP/IP networks and familiarity with other operating systems, such as NetWare, Macintosh, UNIX/Linux, and OS/2, who wants to: further a career in Information Technology by acquiring a foundational knowledge of document imaging topics; prepare for the CompTIA CDIA examination; or use CDIA as the foundation for specialized workflow, imaging or document storage career roles.

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CompTIA CDIA+ Certification Course Objectives

  • » Document Storage and Retention
  • » Workflow Processing
  • » Document Indexing
  • » COLD (Computer Output to Laser Disk)
  • » Document Security Requirements
  • » Business Process Re-engineering
  • » Document Scanning
  • » Document Output Formats

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CompTIA CDIA+ Certification Course Outline

    1. Gather Business Requirements
      1. Define the problem and determine the goal of the solution
      2. Determine the internal groups that will work with the solution and assess their skill levels
      3. Determine the external groups that will work with the solution
      4. Determine where will people access the system, in which locations, using what type of connections
      5. Determine the regional and organizational compliance, legal, and standardization requirements (e.g.,document retention rules and laws)
      6. Determine the security needs (e.g., access, document security)
      7. Determine the project timeline
      8. Identify integration requirements (e.g., with legacy systems)
      9. Determine the capacity requirements for server processing and storage (e.g., peak processing)
      10. Document quantities of documents (both electronic and paper if applicable
      11. Determine the long-term storage capacity requirements
      12. Define query requirements (e.g., numb er per day, number of query users)
      13. Analyze the input requirements (resolution, image size, volume, scanner performance) to select the appropriate input devices and interfaces based on the characteristics of the source documents (e.g.,color, weight, finish)
      14. Calculate the amount of image and indexing data (database or file system) to be stored based on the document life cycle requirements
      15. Determine the needed capacity, response times, and throughput rates
      16. Collect all detailed information required for solution design (e.g., technological environment, infrastructure, types of operating systems, databases)
      17. Determine growth needs and plan for scalability
      18. Determine the required service levels for maintenance
      19. Analyze the current document process and determine the document characteristics Determine and confirm capacity, quantities and types of data to validate the storage requirements and growth estimates
      20. Determine the need for back file or data conversion/migration is required
      21. Create specific requirements document
      22. Document the current records storage management requirements and how the new solution addresses these
      23. Determine workflow rules (e.g., flow diagrams)
      24. Determine output requirements (fax, email, printing)
      25. Determine documents preparation requirements, user interactions, Determine paper handling and disposal process
      26. Recommend alternatives for document preparation
      27. Define specific retrieval needs and system requirements to support retrieval
      28. Document all the information collected during requirements-gathering phase, obtaining user's acceptance sign-off and validation towards them
    2. Analyze Business Process
      1. Gather the business requirements and expectations Scope the different aspects of the current business process (e.g., individual tasks, processes, process owners, interaction with people and processes, outside influences)
      2. Analyze all factors that have to do with current business processes
      3. Determine the volumes (input/output) for the selected business process
      4. Perform a Simulation of the current process to determine the baseline
      5. Identify the cost structure and budget (e.g., project and company)
      6. Identify the company's vision and mission, goals, characteristics of the business (e.g., business vision, current and future business challenges, business standards, IT infrastructure)
      7. Define the methodology of the business analysis (e.g., using a holistic approach) and the necessary tools
      8. Perform continuous monitoring to track the current process evolution, additional new processes, and confirm capacity, quantity and type of data to confirm storage requirements and growth estimates
      9. Use the information gathered to determine whether a document imaging/document management solution is viable
      10. Create a communication plan (e.g., types, content, and media) in order to disseminate project goals and benefits at strategic and operational levels
      11. Define informal aspects of the business process
      12. Identify the business culture and organizational hierarchy
      13. Determine the current document security process
      14. Identify the current technology (e.g., scanners, PCs, servers, software) and determine whether a record storage management process/solution currently exists
      15. Harden Internal Systems and Services
      16. Harden DHCP Servers
      17. Harden Network File and Print Servers
      18. Harden Application Servers
    3. Recommend Solution
      1. Identify the possible business scenarios to determine a variety of solutions (e.g., minimal solution, comfort zone solution, best practice solution)
      2. Review and validate the requirements with all parties affected by the proposed solution (e.g., end users, IT, CIO, administrators, help desk, support)
      3. Quantify the alternative solutions by identifying the features, benefits, ROI
      4. 3.4 Identify the consequences of each of the alternative solutions
      5. Identify the impact of proposed solution on the network
      6. Identify the impact of proposed solution to the end user (e.g., revisions to job roles, departmental organization, training, physical document security)
      7. Identify, verify, and document assumptions, risks, and issues related to the project
      8. Propose the optimal solution
      9. Present proposed solution design to client for review (e.g., prototype/mock-up screens or flow diagram of requirements process)
      10. Compare the proposed solution to the current process
      11. Gather feedback from presentations in an interactive session and get commitment from the client
    4. Design Solution
      1. Select and configure hardware, software, and define the infrastructure
      2. Select required image enhancement tools
      3. Determine the appropriate types of storage
      4. Determine server/client/network/ web operating systems and databases
      5. Define components of the solution and identify the reuse of existing components
      6. Calculate image size and volume of both input and output to estimate the impact on network performance based upon solution requirements (e.g., intranet and Internet)
      7. Define the indexing structure (indices, document classes, attributes)
      8. Define integration aspects (e.g., legacy systems, desktop applications, CRM/ERP/B2B/B2C/B2All)
      9. Define the database management solution
      10. Define the user interface
      11. Select the required retrieval devices (e.g., monitors: size, resolution and refresh rate) based upon the characteristics of the source documents and on the characteristics of use (e.g., multiple exhibition)
      12. Design the input environment
      13. Document the capture process (e.g., format transformation or conversion, image import, scanning, faxes, email, or combination, exception process)
      14. Design how automated techniques such as OCR/ICR/OMR/MICR Barcodes/Forms Recognition, will be utilized to reduce data entry while extracting data from the documents is carried out
      15. Design the output environment
      16. Select the required interfaces based upon the characteristics of both the source documents and the output devices
      17. Design the document management environment (e.g., security, authorization, versioning)
      18. Design the storage architecture based on the storage performance issues (e.g., physical location, cost, speed, retrieval time, environment)
      19. Test the design (e.g., convert (scan etc.) a suitable quantity and types of documents)
      20. Design the backlog conversion strategy and methodology
      21. Define and design the roles and responsibilities to maintain and administer the solution
      22. Design the appropriate levels of system security 4.23 Design the rules for the business processes that apply to the documents managed via workflow tools integrated to the DM/DI system (e.g., ad hoc or structured)
      23. Design the backup/disaster recovery methodology
      24. Define the types of users and the associated user profile
      25. Obtain and document client's agreement towards the results accomplished during this phase
    5. Plan for Implementation
      1. Develop the implementation plan (e.g., timeline, objectives, quality assurance)
      2. Determine the need for change management
      3. Explain the responsibilities and plan for implementing the solution
      4. Assess entry level skills and develop a training plan for selected groups and individuals
      5. Obtain and document client's agreement towards the results accomplished during this phase

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    This training prepares students for the following exam(s):

    • » CD0-001 : CompTIA CDIA+ covers technologies and best practices used to plan, design, and specify a digital imaging and content management system.

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    Next Steps after taking this CompTIA CDIA+ Certification Course:

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    Do you have the right background for CompTIA CDIA+ Certification?

    Skills Assessment

    We ensure your success by asking all students to take a FREE Skill Assessment test. These short, instructor-written tests are an objective measure of your current skills that help us determine whether or not you will be able to meet your goals by attending this course at your current skill level. If we determine that you need additional preparation or training in order to gain the most value from this course, we will recommend cost-effective solutions that you can use to get ready for the course.

    Our required skill-assessments ensure that:

    1. All students in the class are at a comparable skill level, so the class can run smoothly without beginners slowing down the class for everyone else.
    2. NetCom students enjoy one of the industry's highest success rates, and pass rates when a certification exam is involved.
    3. We stay committed to providing you real value. Again, your success is paramount; we will register you only if you have the skills to succeed.
    This assessment is for your benefit and best taken without any preparation or reference materials, so your skills can be objectively measured.

    Take your FREE Skill Assessment test »

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    Benefit of taking this training at NetCom Learning

    As a recognition for training excellence, NetCom Learning was chosen by Microsoft as the 2013 Learning Partner finalist and 2007 Worldwide Learning Solutions Partner of the Year out of more than 1400 training companies globally.

    In addition, we have won numerous other training awards for quality and customer satisfaction by CompTIA, EC-Council and other vendors. We are simply passionate about learning and achieving the highest customer satisfaction in your learning experience! See our list of awards.

    Why choose Training at NetCom Learning?

    NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS), Cisco Learning Partner, CompTIA Platinum Partner, EC-Council Accredited Training Center, Adobe Authorized Training Center, Autodesk Authorized Training Center and many others. We are proud to offer the highest quality, authorized training solutions from our many partners for our customers.

    See our comprehensive list of partner authorizations.

    For any reason, you can attend the same class again within a period of one year, if it is still being offered and has availability. To attend, simply retain your course materials. You will need to pay for optional travel. If the courseware has changed, purchasing the latest course materials is recommended. CAP would not apply if the class you want to re-attend is for a different certification or updated version.

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    Award winning, world-class Instructors

    Amanda G.
    - Phenom in the IT industry, earned her first Microsoft certification at age 15.
    - B.B.A in Management along with numerous Cisco, Microsoft, and CompTIA certifications.
    - Database designer and network administrator background.


    Amanda is a phenom in the IT industry. The daughter of NetCom Learning Instructor and Subject Matter Expert, Michael Govinda, Amanda was a Microsoft Certified Systems Engineer at age 15 and began earning Cisco credentials at 17. She also holds a B.B.A in Management and worked as a database designer and network administrator in the IT department of a top New York City publishing firm.

    Amanda currently teaches CompTIA A+, Network+, and Security+, as well as Cisco CCNA and CCNA Voice courses at NetCom Learning, garnering much acclaim from her students who enjoy a close-to-perfect pass rate on their certification exams. Amanda is a certified trainer for Cisco and CompTIA, and holds numerous technical certifications including Cisco Certified Network Associate-Security, CCSI, CCNP, CCVP, MCSE, CompTIA A+, CompTIA Net+, and CompTIA Security+.
    Carmille A.
    - Highly-skilled in graphics and web software including Adobe CS3, CS4 & CS5 Photoshop, Dreamweaver, Illustrator, InDesign, Captivate, Acrobat and Quark; - Expert in Microsoft Office, including Excel, Word and PowerPoint. Licensed Application Instructor and Microsoft Certified Trainer since 2000. - Over 20 years of experience as Creative Director for multinational corporations such as McCann Erickson, Lintas, and Publicis. Bio: Carmille has been a Licensed Application Instructor and Microsoft Certified Trainer for years. She specializes in web development, business productivity and digital media applications such as SharePoint, Quark and the Adobe Creative Suite as well as numerous programming languages including XML, XHMTL, HTML and CSS. Carmille is passionate about educating and has a unique talent for making complex design and development principals seem "easy" to students from all levels of expertise. She currently teaches Adobe Graphic and Web Designer, Microsoft Office Specialist, SharePoint End User and the acclaimed Website Development Professional courses at NetCom Learning. Her 20+ years of experience as Creative Director for multinational corporations bring a special and innovative approach to her classes at NetCom Learning.
    Charles W.
    - Expert in Microsoft Office applications such as Excel, Word, PowerPoint, Outlook, Project, Visio, and Access as well as Adobe Graphic and Web Designer (InDesign, Acrobat, Photoshop, Illustrator, Dreamweaver and Flash Catalyst)
    - Holds an A.A.S in Graphic Design as well as various Awards and Affiliations, including MCT, MCP, MCAS, and Office 2007 Master.
    - Senior Lead Trainer for over 10 years.


    Charles is a Technical Trainer & Instructional Designer for over 10 years. He is a Microsoft Certified Trainer and dedicates himself to Microsoft Office applications such as Excel, Word, PowerPoint, Outlook, Project, Visio, and Access. He is also an Adobe specialist and holds a degree in Graphic Design.

    Charles is well known for his high evaluation scores, achieving 8.75 out of 9 on a regular basis, teaching in one-on-one, instructor-led, and web-based environments; one of the reasons for his high evaluation is his expertise in increasing personnel performance by developing and implementing programs constructed from the job task analysis process. Charles currently teaches Adobe Graphic and Web Designer, and Microsoft Office Specialist courses at NetCom Learning.
    David M.
    - Networking expert with several Cisco certifications, including CCENT, CCNA, CCDA, CCSI, and CCVP. - Has taught over 90 courses at NetCom Learning. - Average rating of 8.75 out of 9 on student evaluation reports.


    David has been in the Networking field for the past eleven years and holds several Cisco certifications. He has been an instructor since 2005 and has taught over 90 courses at NetCom Learning.

    David is an extremely enthusiastic trainer with a raw passion towards teaching and delivering Cisco information and takes great pride in his career as an instructor, which has lead him to develop and deliver the class in his own unique way; very professional and knowledgeable, yet pleasant and enjoyable. His classes have a high passing rate for students taking certification exams, and averages 8.75 out of 9 on evaluation reports.

    See more...   See more instructors...

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    Recent Client Testimonials & Reviews

    Jun 10 2011
    We had an exceptional instructor. The cleanliness for the entire facility was well beyond expectations. The food/beverages provided were absolutely unbelievable. The breakfasts, lunches, down to the morning/afternoon snacks were obviously prepared by a chef - incredible and healthy.

    - Suzette K.
    Course(s) Taken

    » CompTIA Server+ Certification

    Jun 10 2011
    My experience with NetCom and this training site has been terrific. From the class training to the facility.

    - Denise B.
    Course(s) Taken

    » CompTIA Server+ Certification

    Sep 13 2005
    I really enjoyed the class. I found all of the organizational and management techniques that I was looking for in the class.

    Dewayne Ford
    Course(s) Taken

    » CompTIA Project+

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