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CompTIA CDIA+ Certification

CompTIA CDIA+ Certification Course Description

CompTIA's CDIA+ certification is an internationally recognized credential acknowledging competency and professionalism in the document imaging/document management industry. CDIA+ candidates possess critical knowledge of all major areas and technologies used to plan, design and specify an imaging system.

Intended Audience for the CompTIA CDIA+ Certification Course

  • IT professional who has networking and administrative skills in Windows-based TCP/IP networks and familiarity with other operating systems, such as NetWare, Macintosh, UNIX/Linux, and OS/2, who wants to: further a career in Information Technology by acquiring a foundational knowledge of document imaging topics; prepare for the CompTIA CDIA examination; or use CDIA as the foundation for specialized workflow, imaging or document storage career roles.

CompTIA CDIA+ Certification Course Objectives

  • Document Storage and Retention
  • Workflow Processing
  • Document Indexing
  • COLD (Computer Output to Laser Disk)
  • Document Security Requirements
  • Business Process Re-engineering
  • Document Scanning
  • Document Output Formats

The CompTIA CDIA+ Certification Course prepare students for the following Exams

  • 225-020 : CDIA+ Certification

Recommended Next Steps after taking the CompTIA CDIA+ Certification Course

CompTIA CDIA+ Certification Course Outline

    1. Gather Business Requirements
      1. Define the problem and determine the goal of the solution
      2. Determine the internal groups that will work with the solution and assess their skill levels
      3. Determine the external groups that will work with the solution
      4. Determine where will people access the system, in which locations, using what type of connections
      5. Determine the regional and organizational compliance, legal, and standardization requirements (e.g.,document retention rules and laws)
      6. Determine the security needs (e.g., access, document security)
      7. Determine the project timeline
      8. Identify integration requirements (e.g., with legacy systems)
      9. Determine the capacity requirements for server processing and storage (e.g., peak processing)
      10. Document quantities of documents (both electronic and paper if applicable
      11. Determine the long-term storage capacity requirements
      12. Define query requirements (e.g., numb er per day, number of query users)
      13. Analyze the input requirements (resolution, image size, volume, scanner performance) to select the appropriate input devices and interfaces based on the characteristics of the source documents (e.g.,color, weight, finish)
      14. Calculate the amount of image and indexing data (database or file system) to be stored based on the document life cycle requirements
      15. Determine the needed capacity, response times, and throughput rates
      16. Collect all detailed information required for solution design (e.g., technological environment, infrastructure, types of operating systems, databases)
      17. Determine growth needs and plan for scalability
      18. Determine the required service levels for maintenance
      19. Analyze the current document process and determine the document characteristics Determine and confirm capacity, quantities and types of data to validate the storage requirements and growth estimates
      20. Determine the need for back file or data conversion/migration is required
      21. Create specific requirements document
      22. Document the current records storage management requirements and how the new solution addresses these
      23. Determine workflow rules (e.g., flow diagrams)
      24. Determine output requirements (fax, email, printing)
      25. Determine documents preparation requirements, user interactions, Determine paper handling and disposal process
      26. Recommend alternatives for document preparation
      27. Define specific retrieval needs and system requirements to support retrieval
      28. Document all the information collected during requirements-gathering phase, obtaining user's acceptance sign-off and validation towards them
    2. Analyze Business Process
      1. Gather the business requirements and expectations Scope the different aspects of the current business process (e.g., individual tasks, processes, process owners, interaction with people and processes, outside influences)
      2. Analyze all factors that have to do with current business processes
      3. Determine the volumes (input/output) for the selected business process
      4. Perform a Simulation of the current process to determine the baseline
      5. Identify the cost structure and budget (e.g., project and company)
      6. Identify the company's vision and mission, goals, characteristics of the business (e.g., business vision, current and future business challenges, business standards, IT infrastructure)
      7. Define the methodology of the business analysis (e.g., using a holistic approach) and the necessary tools
      8. Perform continuous monitoring to track the current process evolution, additional new processes, and confirm capacity, quantity and type of data to confirm storage requirements and growth estimates
      9. Use the information gathered to determine whether a document imaging/document management solution is viable
      10. Create a communication plan (e.g., types, content, and media) in order to disseminate project goals and benefits at strategic and operational levels
      11. Define informal aspects of the business process
      12. Identify the business culture and organizational hierarchy
      13. Determine the current document security process
      14. Identify the current technology (e.g., scanners, PCs, servers, software) and determine whether a record storage management process/solution currently exists
      15. Harden Internal Systems and Services
      16. Harden DHCP Servers
      17. Harden Network File and Print Servers
      18. Harden Application Servers
    3. Recommend Solution
      1. Identify the possible business scenarios to determine a variety of solutions (e.g., minimal solution, comfort zone solution, best practice solution)
      2. Review and validate the requirements with all parties affected by the proposed solution (e.g., end users, IT, CIO, administrators, help desk, support)
      3. Quantify the alternative solutions by identifying the features, benefits, ROI
      4. 3.4 Identify the consequences of each of the alternative solutions
      5. Identify the impact of proposed solution on the network
      6. Identify the impact of proposed solution to the end user (e.g., revisions to job roles, departmental organization, training, physical document security)
      7. Identify, verify, and document assumptions, risks, and issues related to the project
      8. Propose the optimal solution
      9. Present proposed solution design to client for review (e.g., prototype/mock-up screens or flow diagram of requirements process)
      10. Compare the proposed solution to the current process
      11. Gather feedback from presentations in an interactive session and get commitment from the client
    4. Design Solution
      1. Select and configure hardware, software, and define the infrastructure
      2. Select required image enhancement tools
      3. Determine the appropriate types of storage
      4. Determine server/client/network/ web operating systems and databases
      5. Define components of the solution and identify the reuse of existing components
      6. Calculate image size and volume of both input and output to estimate the impact on network performance based upon solution requirements (e.g., intranet and Internet)
      7. Define the indexing structure (indices, document classes, attributes)
      8. Define integration aspects (e.g., legacy systems, desktop applications, CRM/ERP/B2B/B2C/B2All)
      9. Define the database management solution
      10. Define the user interface
      11. Select the required retrieval devices (e.g., monitors: size, resolution and refresh rate) based upon the characteristics of the source documents and on the characteristics of use (e.g., multiple exhibition)
      12. Design the input environment
      13. Document the capture process (e.g., format transformation or conversion, image import, scanning, faxes, email, or combination, exception process)
      14. Design how automated techniques such as OCR/ICR/OMR/MICR Barcodes/Forms Recognition, will be utilized to reduce data entry while extracting data from the documents is carried out
      15. Design the output environment
      16. Select the required interfaces based upon the characteristics of both the source documents and the output devices
      17. Design the document management environment (e.g., security, authorization, versioning)
      18. Design the storage architecture based on the storage performance issues (e.g., physical location, cost, speed, retrieval time, environment)
      19. Test the design (e.g., convert (scan etc.) a suitable quantity and types of documents)
      20. Design the backlog conversion strategy and methodology
      21. Define and design the roles and responsibilities to maintain and administer the solution
      22. Design the appropriate levels of system security 4.23 Design the rules for the business processes that apply to the documents managed via workflow tools integrated to the DM/DI system (e.g., ad hoc or structured)
      23. Design the backup/disaster recovery methodology
      24. Define the types of users and the associated user profile
      25. Obtain and document client's agreement towards the results accomplished during this phase
    5. Plan for Implementation
      1. Develop the implementation plan (e.g., timeline, objectives, quality assurance)
      2. Determine the need for change management
      3. Explain the responsibilities and plan for implementing the solution
      4. Assess entry level skills and develop a training plan for selected groups and individuals
      5. Obtain and document client's agreement towards the results accomplished during this phase

    Benefits of taking the CompTIA CDIA+ Certification course at NetCom

    • Why choose CompTIA Training at NetCom Learning?
      As a recognition for training excellence, NetCom Learning was chosen by Microsoft as the 2007 Worldwide Learning Solutions Partner of the year out of 1400 training companies.

      In addition, we have won numerous other training awards for quality and customer satisfaction by CompTIA, EC-Council and other vendors. We are simply passionate about learning and achieving the highest customer satisfaction in your learning experience!

      See the training value proposition below:

      Why CompTIA Training at NetCom?

      NetCom Learning is a proud member of the CompTIA Learning Alliance. NetCom is also a Platinum level CompTIA Authorized Partner, the highest level of recognition as a CompTIA training provider. Make sure you invest in quality authorized training so your hard-earned money does not go to waste. It does make a difference!

      CompTIA Authorized

      CompTIA Learning Alliance Value Proposition:
      CompTIA Learning Alliance Non-authorized Training Center
      Only CompTIA Certified Instructors are authorized to teach the class Not required, non qualified instructors can teach the class
      Required to use the CompTIA Approved Curriculum Do not have access to official approved curriculum
      Required to adhere to stringent CompTIA designated lab requirements Computer and lab equipment may not be up to requirements of course
      Required to provide testing service Not required, may need to take testing with an outside vendor
      Overall, a better quality training experience Substandard training experience

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      NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS), Cisco Learning Partner, CompTIA Platinum Partner, EC-Council Accredited Training Center, Adobe Authorized Training Center, Autodesk Authorized Training Center and many others. We are proud to offer the highest quality, authorized training solutions from our many partners for our customers.

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    • Award winning, world-class Instructors
      Amanda G.
      - Phenom in the IT industry, earned her first Microsoft certification at age 15.
      - B.B.A in Management along with numerous Cisco, Microsoft, and CompTIA certifications.
      - Database designer and network administrator background.

      Bio:

      Amanda is a phenom in the IT industry. The daughter of NetCom Learning Instructor and Subject Matter Expert, Michael Govinda, Amanda was a Microsoft Certified Systems Engineer at age 15 and began earning Cisco credentials at 17. She also holds a B.B.A in Management and worked as a database designer and network administrator in the IT department of a top New York City publishing firm.

      Amanda currently teaches CompTIA A+, Network+, and Security+, as well as Cisco CCNA and CCNA Voice courses at NetCom Learning, garnering much acclaim from her students who enjoy a close-to-perfect pass rate on their certification exams. Amanda is a certified trainer for Cisco and CompTIA, and holds numerous technical certifications including Cisco Certified Network Associate-Security, CCSI, CCNP, CCVP, MCSE, CompTIA A+, CompTIA Net+, and CompTIA Security+.
      Carmille A.
      - Highly-skilled in graphics and web software including Adobe CS3, CS4 & CS5 Photoshop, Dreamweaver, Illustrator, InDesign, Captivate, Acrobat and Quark;
      - Expert in Microsoft Office, including Excel, Word and PowerPoint. Licensed Application Instructor and Microsoft Certified Trainer since 2000.
      - Over 20 years of experience as Creative Director for multinational corporations such as McCann Erickson, Lintas, and Publicis.

      Bio:

      Carmille has been a Licensed Application Instructor and Microsoft Certified Trainer for years. She specializes in web development, business productivity and digital media applications such as SharePoint, Quark and the Adobe Creative Suite as well as numerous programming languages including XML, XHMTL, HTML and CSS.

      Carmille is passionate about educating and has a unique talent for making complex design and development principals seem "easy" to students from all levels of expertise. She currently teaches Adobe Graphic and Web Designer, Microsoft Office Specialist, SharePoint End User and the acclaimed Website Development Professional courses at NetCom Learning. Her 20+ years of experience as Creative Director for multinational corporations bring a special and innovative approach to her classes at NetCom Learning.

      Charles W.
      - Expert in Microsoft Office applications such as Excel, Word, PowerPoint, Outlook, Project, Visio, and Access as well as Adobe Graphic and Web Designer (InDesign, Acrobat, Photoshop, Illustrator, Dreamweaver and Flash Catalyst)
      - Holds an A.A.S in Graphic Design as well as various Awards and Affiliations, including MCT, MCP, MCAS, and Office 2007 Master.
      - Senior Lead Trainer for over 10 years.

      Bio:

      Charles is a Technical Trainer & Instructional Designer for over 10 years. He is a Microsoft Certified Trainer and dedicates himself to Microsoft Office applications such as Excel, Word, PowerPoint, Outlook, Project, Visio, and Access. He is also an Adobe specialist and holds a degree in Graphic Design.

      Charles is well known for his high evaluation scores, achieving 8.75 out of 9 on a regular basis, teaching in one-on-one, instructor-led, and web-based environments; one of the reasons for his high evaluation is his expertise in increasing personnel performance by developing and implementing programs constructed from the job task analysis process. Charles currently teaches Adobe Graphic and Web Designer, and Microsoft Office Specialist courses at NetCom Learning.
      David M.
      - Networking expert with several Cisco certifications, including CCENT, CCNA, CCDA, CCSI, and CCVP.
      - Has taught over 90 courses at NetCom Learning.
      - Average rating of 8.75 out of 9 on student evaluation reports.

      Bio:

      David has been in the Networking field for the past eleven years and holds several Cisco certifications. He has been an instructor since 2005 and has taught over 90 courses at NetCom Learning.

      David is an extremely enthusiastic trainer with a raw passion towards teaching and delivering Cisco information and takes great pride in his career as an instructor, which has lead him to develop and deliver the class in his own unique way � very professional and knowledgeable, yet pleasant and enjoyable. His classes have a high passing rate for students taking certification exams, and averages 8.75 out of 9 on evaluation reports.
      Emilio G.
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      - In-depth expertise in the implementation, troubleshooting and documentation of networks and security systems, with strong "hands on" technical knowledge of CISSP, CEH and CHFI.
      - Master of Science in Electronics Engineering, and holder of several technical certifications.
      - Highly-skilled in diverse fields ranging from Security, Computer Forensics, Networking, Routing Protocols, Programming, Databases and Applications to name a few.

      Bio:

      With over 25 years of technical experience, Emilio brings a dynamic set of skills supported by a Masters Degree in Electronics Engineering and on-the-field experience working in multinational environments. He also holds more than 12 Cisco, CompTIA, and Microsoft certifications. Although he is well versed and thorough in multiple technological fields, his technical forte lies in the security domain, specifically CISSP, CEH and CHFI.

      Emilio�s skills have evolved over time, studying closely and constantly staying well informed of the growing cyber threats. These are just some of the few reasons why Emilio brings to his classes more than just what's in the books.
      Enayat M.
      - Bachelors Degree in Mathematics and holder of several Cisco, CompTIA and Microsoft certifications.
      - Experienced instructor working in the field since 1999 and Subject Matter Expert at NetCom Learning since 2006.
      - Worked as Technical Support at Solomon Smith Barney/Citibank.

      Bio:

      Enayat Meer has a Bachelors Degree in Mathematics and holds numerous certifications such as A+, Network+, Security+, CCNA, MCT, and MCTS to name a few. He is an experienced trainer, and has served as an A+, NT4.0, Window 2000 and Windows 2003 instructor in a variety of New York schools since 1999. Since that time, he has also provided technical support at Solomon Smith Barney/Citibank in its private banking and global assets management group.

      Enayat has trained over 800 students at NetCom Learning. He has been a Subject Matter Expert at NetCom Learning since 2006 and his hands-on project expertise is an invaluable addition to NetCom Learning�s classroom instruction, helping to bring theoretical topics to life.
      Finnbarr M.
      - Masters Degree in Computer Science from Boston University along with several certifications.
      - Over 25 years of experience in the IT field and expert in Unix, GNU/Linux, and Oracle ecosystems.
      - More than 10 years working as a Software Engineer in multinational companies such as Hewlett-Packard.

      Bio:

      Finnbarr has both breadth and in-depth knowledge of Unix, GNU/Linux, and Oracle with 25+ years of experience in operating system internals development, system administration, application development and project management on a wide variety of hardware and software platforms. As a Software Engineer, he developed and managed numerous projects in multinational companies such as Hewlett-Packard.

      Finnbarr is a member of the Institute of Electrical and Electronic Engineers as well as a Moderator at unix.com. He is also a top Instructor and Subject Matter Expert at NetCom Learning and is well recognized by the students for his knowledge and his great teaching technique.
      Jeff F.
      - CompTIA Certified Technical Trainer (CTT+), and CompTIA Project+.
      - Won NetCom Learning "Instructor of the Year" Award in 2008 and 2009.
      - Over 20 years of Project Management experience in Fortune 500 financial firms.

      Bio:

      Jeff Furman is a highly experienced trainer, course developer, IT project manager and certified PMP with more than 20 years experience for Fortune 500 financial firms. His classes have helped numerous application developers learn new skills that have helped their companies as well as their careers.

      He has eight years of experience as a full-time technical trainer and has developed curriculum for New York Life Insurance Company, Prudential Securities, and New York University, where he developed and taught many widely-attended classes ranging from programming languages to development and testing tools.

      As an IT manager, Jeff has led application and system support teams, as well as Change Management groups and QA-testing teams. He also has written articles published in leading IT publications including ComputerWorld.

      Mark L.
      - Experience teaching beginner to advanced software engineering and development classes
      - Architectured NetCom Learning's Mobile Development Professional training package (Android & iPhone)
      - Acclaimed instructor at NetCom Learning, with evaluation score of 8.7 out of 9.

      Bio:

      Mark is an accomplished web and mobile development trainer and Subject Matter Expert. He has been teaching beginner to advanced software engineering and development classes since 2005. With an extensive background in corporate programming he easily understands the impact of new technologies and the knowledge developers need to succeed.

      Most recently Mark architectured NetCom Learning's Mobile Development Professional training package (Android & iPhone) to much critical acclaim. Mark's passion and aptitude for the subject matter is abundant, and clearly evident in his near-perfect post-class evaluation scores (8.7 out of 9) and praise from clients.
      Michael G.
      - Over 22 years of professional experience in the IT field, including more than a decade as a Certified Trainer.
      - An expert in Cisco's Routing, Switching, Security, Voice and Wireless areas, as well as select Microsoft, Novell, CompTIA, Sun and CWNP courses.
      - High-skilled and acclaimed instructor. Has trained over 900 students at Netcom Learning.

      Bio:

      Michael has over 22 years of professional experience in the IT field, including more than a decade as a Certified Trainer. An expert in Cisco's Routing, Switching, Security, Voice and Wireless areas, Michael also teaches select Microsoft, Novell, CompTIA, Sun and CWNP courses.

      Michael's dedication and passion for teaching is unmatched. He has trained over 900 students at Netcom Learning since 2006 and his evaluation scores average 8.7 out of 9.
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