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2272: Implementing and Supporting Microsoft Windows XP Professional Course Description
The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP Professional. Intended Audience for the 2272: Implementing and Supporting Microsoft Windows XP Professional Course- The target audience consists of IT support professionals who are new to the Windows XP Professional product, provide help desk support for Windows XP Professional desktops, provide support for the Microsoft Windows NT version 4.0 or Windows 2000 Server family of products, or support for a Microsoft Windows XP solution environment.
Training Packages & Career Tracks that include the 2272: Implementing and Supporting Microsoft Windows XP Professional Course
Required Prerequisites for the 2272: Implementing and Supporting Microsoft Windows XP Professional course
The 2272: Implementing and Supporting Microsoft Windows XP Professional Course prepare students for the following Exams- 70-270 : Installing, Configuring, and Administering Microsoft Windows XP Professional
Recommended Next Steps after taking the 2272: Implementing and Supporting Microsoft Windows XP Professional Course
2272: Implementing and Supporting Microsoft Windows XP Professional Course Outline
- Installing Microsoft Windows XP Professional
- Planning an Installation of Microsoft Windows XP Professional
- Installing Windows XP Professional
- Upgrading to Microsoft Windows XP
- Transferring User Settings and Files by Using the USMT
- Performing Post-Installation Tasks
- Automating an Installation of Microsoft Windows XP Professional
- Introduction to Automating an Installation of Windows XP Professional
- Creating Answer Files
- Creating a Uniqueness Database File
- Performing an Automated Installation of Windows XP Professional
- Introduction to Creating and Deploying an Image
- Preparing a Reference Computer
- Creating, Testing, and Deploying an Image
- Remote Installation Services
- Managing Security Settings by Using Security Center
- Configuring Hardware on a Computer Running Microsoft Windows XP Professional
- Installing and Configuring Hardware Devices
- Working with Drivers
- Troubleshooting Hardware Devices
- Managing Disks
- Working with Disk Management
- Working with Basic Disks
- Working with Dynamic Disks
- Preparing Disks When Upgrading to Windows XP Professional
- Managing Disks
- Defragmenting Volumes
- Configuring and Managing File Systems
- Working with File Systems
- Managing Data Compression
- Securing Data by Using EFS
- Troubleshooting the Boot Process and Other System Issues
- Examining the Windows XP Professional Boot Process
- Controlling System Settings During the Boot Process
- Changing Startup Behavior Using the Boot.ini File
- Using Advanced Boot Options to Troubleshoot Startup Problems
- Using the Recovery Console to Start the Computer
- Restoring a Computer to a Previous State
- Configuring TCP/IP Addressing and Name Resolution
- Configuring IP Addresses
- Configuring Windows Firewall
- Troubleshooting IP Addresses
- Determining TCP/IP Name Resolution Methods
- Configuring a DNS and WINS Client
- Configuring the Desktop Environment
- Configuring User Desktop Settings
- Customizing the Desktop Environment
- Configuring System Settings
- Understanding How User Profiles and Group Policy Affect Desktop Customization
- Using Remote Assistance
- Configuring Internet Explorer
- Configuring Security for Internet Explorer
- Configuring Privacy for Internet Explorer
- Configuring Connection Settings for Internet Explorer
- Configuring Microsoft Windows XP Professional to Operate in Microsoft Networks
- Examining Workgroups and User Accounts
- Creating and Authenticating Local User Accounts
- Configuring Local Security
- Configuring Logon Options in a Workgroup
- Configuring Networking Options in a Workgroup
- Operating in a Domain
- Supporting Remote Users
- Establishing Remote Access Connections
- Connecting to Virtual Private Networks
- Configuring Authentication Protocols and Encryption
- Using Remote Desktop
- Storing User Names and Passwords to Facilitate Remote Connections
- Configuring Microsoft Windows XP for Mobile Computing
- Configuring Power Management Options for Mobile Computing
- Making Files, Folders, and Web Pages Available for Offline Use
- Monitoring Resources and Performance
- Using Task Manager to Monitor System Performance
- Using Performance and Maintenance Tools to Improve Performance
- Monitoring Event Logs
- Configuring Application Compatibility
Benefits of taking the 2272: Implementing and Supporting Microsoft Windows XP Professional course at NetCom
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Why choose Microsoft - Technical Training at NetCom Learning?
As a recognition for training excellence, NetCom Learning was chosen by Microsoft as the 2007 Worldwide Learning Solutions Partner of the year out of 1400 training companies. In addition, we have won numerous other training awards for quality and customer satisfaction by CompTIA, EC-Council and other vendors. We are simply passionate about learning and achieving the highest customer satisfaction in your learning experience!
See the training value proposition below:
NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS). CPLS is the premier training channel and delivery mechanism for Microsoft training content. NetCom was honored by Microsoft as the 2007 Worldwide Partner of the Year for Learning Solutions. Selected as the Number One CPLS from over 1400 worldwide CPLSs, Microsoft recognized our commitment and ability to deliver high-quality learning services using a consultative engagement model.
Microsoft Certified Partner for Learning Solutions Value Proposition:
| Microsoft Certified Partner for Learning Solutions |
Non-authorized Training Center |
| Only MCT (Microsoft Certified Trainers) are authorized to teach the class |
Non MCT can teach the course |
| Taught using Microsoft Authorized Courseware (MOC), includes free evaluation software and online training |
Do not have access to official courseware |
| Partners adhere to stringent Microsoft designated lab requirements |
Computer and lab equipment may not be up to requirements of course |
| Successful candidates are awarded Certificate of Completion directly from Microsoft for most of the courses |
Not authorized to issue Certificate of Completion |
| Software Assurance Vouchers can only be redeemed at a CPLS |
Cannot redeem Software Assurance Vouchers from Microsoft |
| Overall, a better quality training experience |
Substandard training experience |
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NetCom provides Authorized Training
NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS), Cisco Learning Partner, CompTIA Platinum Partner, EC-Council Accredited Training Center, Adobe Authorized Training Center, Autodesk Authorized Training Center and many others. We are proud to offer the highest quality, authorized training solutions from our many partners for our customers.
See our comprehensive list of partner authorizations.
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Award winning, world-class Instructors
- Highly-skilled in graphics and web software including Adobe CS3, CS4 & CS5 Photoshop, Dreamweaver, Illustrator, InDesign, Captivate, Acrobat and Quark;
- Expert in Microsoft Office, including Excel, Word and PowerPoint. Licensed Application Instructor and Microsoft Certified Trainer since 2000.
- Over 20 years of experience as Creative Director for multinational corporations such as McCann Erickson, Lintas, and Publicis.
Bio:
Carmille has been a Licensed Application Instructor and Microsoft Certified Trainer for years. She specializes in web development, business productivity and digital media applications such as SharePoint, Quark and the Adobe Creative Suite as well as numerous programming languages including XML, XHMTL, HTML and CSS.
Carmille is passionate about educating and has a unique talent for making complex design and development principals seem "easy" to students from all levels of expertise. She currently teaches Adobe Graphic and Web Designer, Microsoft Office Specialist, SharePoint End User and the acclaimed Website Development Professional courses at NetCom Learning. Her 20+ years of experience as Creative Director for multinational corporations bring a special and innovative approach to her classes at NetCom Learning.
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- Vastly experienced working within multinational environments and capable of connecting to different audiences
- In-depth expertise in the implementation, troubleshooting and documentation of networks and security systems, with strong "hands on" technical knowledge of CISSP, CEH and CHFI.
- Master of Science in Electronics Engineering, and holder of several technical certifications.
- Highly-skilled in diverse fields ranging from Security, Computer Forensics, Networking, Routing Protocols, Programming, Databases and Applications to name a few.
Bio:
With over 25 years of technical experience, Emilio brings a dynamic set of skills supported by a Masters Degree in Electronics Engineering and on-the-field experience working in multinational environments. He also holds more than 12 Cisco, CompTIA, and Microsoft certifications. Although he is well versed and thorough in multiple technological fields, his technical forte lies in the security domain, specifically CISSP, CEH and CHFI.
Emilio�s skills have evolved over time, studying closely and constantly staying well informed of the growing cyber threats. These are just some of the few reasons why Emilio brings to his classes more than just what's in the books.
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- Bachelors Degree in Mathematics and holder of several Cisco, CompTIA and Microsoft certifications.
- Experienced instructor working in the field since 1999 and Subject Matter Expert at NetCom Learning since 2006.
- Worked as Technical Support at Solomon Smith Barney/Citibank.
Bio:
Enayat Meer has a Bachelors Degree in Mathematics and holds numerous certifications such as A+, Network+, Security+, CCNA, MCT, and MCTS to name a few. He is an experienced trainer, and has served as an A+, NT4.0, Window 2000 and Windows 2003 instructor in a variety of New York schools since 1999. Since that time, he has also provided technical support at Solomon Smith Barney/Citibank in its private banking and global assets management group.
Enayat has trained over 800 students at NetCom Learning. He has been a Subject Matter Expert at NetCom Learning since 2006 and his hands-on project expertise is an invaluable addition to NetCom Learning�s classroom instruction, helping to bring theoretical topics to life.
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- In-depth experience in all phases of project lifecycle: requirements gathering, specifications, development and team management, testing, end user training, and maintenance in addition to .NET, ASP, ADO, SQL, JavaScript, and SharePoint.
- Developed the first online multimedia training content system to Harvard University as well as multiple online multimedia projects for the North Carolina State Government.
- Highly rated instructor averaging 8.7 out of 9 on evaluation reports.
Bio:
Erick has been training business and IT professionals since 1989, when he developed and introduced the first online multimedia training content system to Harvard University. Since then he has honed his business, programming, and database skills providing highly customized software solutions and education programs for multiple clients such as North Carolina State Government, Cisco, IBM, and Time Warner Cable.
Erick's teaching prowess and real-world experience leading a team of software application developers make him a top Instructor and Subject Matter Expert at NetCom Learning, where he averages 8.7 out of 9 on evaluation reports.
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- Designs and architects Microsoft IT solutions since the early 1990s.
- Hands-on experience in multiple Microsoft Dynamics products including CRM, GP, SL, AX and NAV since 2004.
- Taught over 250 courses at NetCom Learning.
Bio:
Ignacio is a Senior Solutions Architect, Civil Engineer and Certified Expert Trainer. He has been designing and architecting Microsoft IT solutions since the early 1990s, and has extensive experience developing scalable and high performance integration solutions. In 2004, Ignacio expanded into business management and accounting software as well, where he gained hands-on experience in many Microsoft Dynamics products including CRM, GP, SL, AX and NAV.
Ignacio holds a library of industry-wide certifications from Microsoft and other leading IT vendors. He has taught over 250 courses at NetCom Learning and is revered by students for his wide-ranging IT expertise.
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- Software Developer and sought-after Microsoft Certified Trainer (MCT) with over 30 years of hands-on experience.
- Expert in Microsoft technologies: .NET Framework, C#, VB .NET, ASP .NET, XML Web Services, ADO .NET, SQL Server, SharePoint Portal Server, Content Management Server, Commerce Server, BizTalk, MSMQ, COM+, COM Migration to .NET and PocketPC development.
- Extremely knowledgeable and rated as excellent by NetCom Learning students.
Bio:
Tom Kinser is an accomplished Software Developer and sought-after Microsoft Certified Trainer (MCT). Tom is also an expert in successfully designing software, managing and training programmers for over 30 years.
Tom specializes in helping businesses, enterprises, and government agencies apply current technologies to solve their unique business problems. He accomplishes this via hands-on training in cutting-edge programming and database design techniques. Tom consistently delivers successful training engagements in both classroom and live-online settings and is rated as excellent by NetCom Learning students.
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- Over 32 years of experience as well as 18 certifications, including Cisco, CompTIA, and Microsoft.
- Strong background, with web development & design of infrastructure for companies such as AT&T, Sports Illustrated, and Toys R Us.
- Specialist in applying process and finding solutions to solve them in addition to training people in the skills to manage the process and meet goals.
Bio:
Jayson is a talented and valued Microsoft Certified Trainer (MCT) with over 32 years of IT experience. Along with web development & design of infrastructure for companies such as AT&T, Sports Illustrated, and Toys R Us, he holds several IT certifications. He is a CCDA, CCNA, Security+ certified, MCDBA, and MCSE to name a few.
Jayson's focus is on finding solutions to problems and applying process to solve them. He instructs professionals in the skills to manage the process and meet goals, which makes him a respected trainer at NetCom Learning.
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- Experience teaching beginner to advanced software engineering and development classes
- Architectured NetCom Learning's Mobile Development Professional training package (Android & iPhone)
- Acclaimed instructor at NetCom Learning, with evaluation score of 8.7 out of 9.
Bio:
Mark is an accomplished web and mobile development trainer and Subject Matter Expert. He has been teaching beginner to advanced software engineering and development classes since 2005. With an extensive background in corporate programming he easily understands the impact of new technologies and the knowledge developers need to succeed.
Most recently Mark architectured NetCom Learning's Mobile Development Professional training package (Android & iPhone) to much critical acclaim. Mark's passion and aptitude for the subject matter is abundant, and clearly evident in his near-perfect post-class evaluation scores (8.7 out of 9) and praise from clients.
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- Over 22 years of professional experience in the IT field, including more than a decade as a Certified Trainer.
- An expert in Cisco's Routing, Switching, Security, Voice and Wireless areas, as well as select Microsoft, Novell, CompTIA, Sun and CWNP courses.
- High-skilled and acclaimed instructor. Has trained over 900 students at Netcom Learning.
Bio:
Michael has over 22 years of professional experience in the IT field, including more than a decade as a Certified Trainer. An expert in Cisco's Routing, Switching, Security, Voice and Wireless areas, Michael also teaches select Microsoft, Novell, CompTIA, Sun and CWNP courses.
Michael's dedication and passion for teaching is unmatched. He has trained over 900 students at Netcom Learning since 2006 and his evaluation scores average 8.7 out of 9.
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- MBA in Information System from Montclair University, NJ.
- Onsite training on behalf of Microsoft to numerous companies, including CITI Group Lehman Brothers, Prudential Insurance Company, Toshiba, and KPMG.
- Microsoft Certified Trainer (MCT) since 2001.
Bio:
Alan is a highly experienced Microsoft Certified Trainer. In addition to his MBA in Information System, he is a member of the Microsoft Gold Certified Partner and has done onsite training for companies such as CITI Group Lehman Brothers, Prudential Insurance Company, Toshiba, and KPMG; on behalf of Microsoft.
Alan has been teaching at NetCom Learning since 2007, focusing on SharePoint, .NET, and BizTalk.
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Actual Client Testimonials
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May 15 2012 |
Good training, great instructor.
-Kenneth C.
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May 15 2012 |
The experience was everything I had hoped for plus more. Our instructor was very knowledgeable and great at presenting the content in a way that was easy to understand.
-Zehrudin N.
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May 15 2012 |
Instructor is very good at explaining things that are difficult to comprehend sometimes and he does it in a way that helps you better understand.
-Juan G.
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May 15 2012 |
Instructor knowledge of the product was in depth. Excellent training and real world example. Explained the course in easy manner to understand.
-David T.
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May 15 2012 |
I have enjoyed my training class and training facilities. I will come back.
-James M.
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May 11 2012 |
Been to NetCom several times and it's always been satisfying with the training area and staff.
-Sal I.
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May 02 2012 |
I have never learned and retained this much information in such a short period of time, everything about my experience has been positive.
-Adam W.
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Apr 20 2012 |
Overall great experience. Was very pleased with the way the course was handled by the instructor.
-A. Moctezuma
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Awards won by NetCom
NetCom Learning is an award winning, customer focused company. We are simply Passionate About Learning!
See our list of awards.
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Specialized Boot Camp Training
This training is also available as a boot camp. NetCom is world famous for delivering specialized boot camp training to our clients. For answers to questions regarding our boot camp training delivery format, please refer to our Boot Camp FAQ section.
Enrollment Options for the 2272: Implementing and Supporting Microsoft Windows XP Professional course
- Contact us to customize this class with your own dates, times and location. You can also call 1-888-563-8266 or chat live with an Educational Consultant.
Training Delivery Methods
Take this training with one of the following training delivery methods
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Classroom Training
NetCom’s classroom training ensures that you have state-of-the-art tools, techniques and practices you need to succeed on the job. Our instructors are active practitioners and true masters in their fields. With convenient classes at multiple learning centers across the US, you never have to go far to get ahead.
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Live Online Training (LOT)
NetCom’s premium Live Online Training (we call it LOT) is the ultimate in convenience and cost-effectiveness. LOT combines interactive video instruction via the latest web conference technology, and post-class access to learning labs for a best-in-class learning experience. Learn more about LOT
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Boot Camp Training
NetCom’s intensive boot camps are designed to advance your skills in the shortest possible amount of time and get you certified. Boot camps go at a faster pace and often run for longer days, so you must have some level of subject matter experience before enrolling. Boot camps have mandatory assessment tests to ensure no one will slow down the class for other students. Learn more about Boot Camps
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Private Onsite Training
With NetCom’s private training programs, you decide where and when courses are held. Tailor the training to reflect your industry, corporate culture, goals and schedule. You pick the course content, length of training and instructional technique. Save money by doing bulk customized training. Learn more about Private Onsite Training
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Private 1-on-1 Training
NetCom’s private 1-on-1 training focuses on the highest quality training possible. You get individualized, full attention from the instructor and you decide where and when courses are held. The training is custom tailored to reflect your industry, corporate culture, goals and schedule. You pick the course content, length of training and instructional technique. Learn more about Private 1-on-1 Training
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