20347: Enabling & Managing Office 365 (MCSA: Office 365)

20347: Enabling & Managing Office 365 (MCSA: Office 365) Course Description

Duration: 5.00 days (40 hours)

Office 365 has gained significance as a widely used Office suite in the current cloud-based business environment. To obtain maximum benefit, business users and IT professionals who are migrating to Office 365 need to understand completely the deployment and operation of its service channels.

NetCom Learning provides an interactive and comprehensive 20347: Enabling & Managing Office 365 course training to aspirants who want to learn to evaluate, plan, deploy, and operate Office 365 services. The 20347: Enabling & Managing Office 365 course covers Office 365 identities, requirements, dependencies, and supporting technologies.

The 20347: Enabling & Managing Office 365 training class develops the necessary skills to set up an Office 365 tenant, including federation with existing user identities. The hands-on 20347 course training provides the knowledge to sustain an Office 365 tenant and its users.

SATV Eligible Course

Don't let your SATVs expire - put them to work for your organization today. Reserve your seat for the SATV eligible courses. To place your schedule request call at 1-888-563-8266 or chat live with a Learning Consultant.

Next Class Dates

May 1, 2017 – May 5, 2017
7:00 AM – 3:00 PM PT
Guaranteed to run class (GTR)
Jun 5, 2017 – Jun 9, 2017
9:00 AM – 5:00 PM ET
Jul 10, 2017 – Jul 14, 2017
9:00 AM – 5:00 PM ET
Aug 14, 2017 – Aug 18, 2017
9:00 AM – 5:00 PM ET

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Contact us to customize this class with your own dates, times and location. You can also call 1-888-563-8266 or chat live with a Learning Consultant.

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Intended Audience for this 20347: Enabling & Managing Office 365 (MCSA: Office 365) Course

  • » Experienced IT professionals who are looking to plan, configure, and manage an Office 365 environment
  • » IT professionals who are preparing to take the necessary exams for obtaining the MCSA: Office 365 certification; namely, 70-346: Managing Office 365 Identities and Requirements, and 70-347: Enabling Office 365 Services

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Course Prerequisites for 20347: Enabling & Managing Office 365 (MCSA: Office 365)

  • » At least two years of work experience administering the Windows Server operating system, including Windows Server 2012 or Windows Server 2012 R2
  • » At least one year of work experience working with AD DS
  • » At least one year of work experience working with name resolution, including DNS
  • » Work experience with certificates, including public key infrastructure (PKI) certificates, along with Windows PowerShell
  • » Work experience with Exchange Server 2013 or later, Lync Server 2013 or Skype for Business Server 2015, and SharePoint Server 2013 or later is helpful but not required

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20347: Enabling & Managing Office 365 (MCSA: Office 365) Course Objectives

  • » Plan an Office deployment, including a pilot deployment, and learn to configure the Office 365 tenant
  • » Plan and configure client connectivity to Office 365, directory synchronization between Azure AD and on-premises AD DS, Exchange Online services, and SharePoint Online
  • » Plan and configure an Office 365 collaboration solution that includes Yammer Enterprise, OneDrive for Business, and Office 365 groups, and the integration between Office 365 and Azure RMS; and configure compliance features in Office 365
  • » Plan and implement the deployment of Office 365 ProPlus, Skype for Business Online deployment, and identity federation between on-premises AD DS and Azure AD
  • » Manage Office 365 users, groups, and licenses, and configure delegated administration
  • » Plan and manage Exchange Online recipients and permissions
  • » Monitor and review Office 365 services, and troubleshoot Office 365 issues

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20347: Enabling & Managing Office 365 (MCSA: Office 365) Course Outline

      1. Planning and provisioning Office 365
        1. Overview of Office 365
        2. Provisioning an Office 365 tenant
        3. Planning a pilot deployment
        4. Lab : Provisioning Office 365
        5. Configuring an Office 365 tenant
        6. Configuring a custom domain
        7. Exploring the Office 365 administrator interfaces
      2. Managing Office 365 users and groups
        1. Managing user accounts and licenses
        2. Managing passwords and authentication
        3. Managing security groups in Office 365
        4. Managing Office 365 users and groups with Windows PowerShell
        5. Configuring administrative access
        6. Lab : Managing Office 365 users and passwords
        7. Managing Office 365 users and licenses by using the Office 365 admin center
        8. Managing Office 365 password policies
        9. Lab : Managing Office 365 groups and administration
        10. Managing Office 365 groups
        11. Managing Office 365 users and groups by using Windows PowerShell
        12. Configuring delegated administrators
      3. Configuring client connectivity to Microsoft Office 365
        1. Planning for Office 365 clients
        2. Planning connectivity for Office 365 clients
        3. Configuring connectivity for Office 365 clients
        4. Lab : Configuring client connectivity to Office 365
        5. Configuring DNS records for Office 365 clients
        6. Running the Office 365 connectivity analyzer tools
        7. Connecting Office 2016 clients
      4. Planning and configuring directory synchronization
        1. Planning and preparing for directory synchronization
        2. Implementing directory synchronization by using Azure AD Connect
        3. Managing Office 365 identities with directory synchronization
        4. Lab : Configuring directory synchronization
        5. Preparing for directory synchronization
        6. Configuring directory synchronization
        7. Managing Active Directory users and groups
      5. Planning and deploying Office 365 ProPlus
        1. Overview of Office 365 ProPlus
        2. Planning and managing user-driven Office 365 ProPlus deployments
        3. Planning and managing centralized deployments of Office 365 ProPlus
        4. Office telemetry and reporting
        5. Lab : Managing Office 365 ProPlus installations
        6. Preparing an Office 365 ProPlus managed installation
        7. Managing user-driven Office 365 ProPlus installations
        8. Managing Centralized Office 365 ProPlus installations
      6. Planning and managing Exchange Online recipients and permissions
        1. Overview of Exchange Online
        2. Managing Exchange Online recipients
        3. Planning and configuring Exchange Online permissions
        4. Lab : Managing Exchange Online recipients and permissions
        5. Configuring Exchange Online recipients
        6. Configuring role-based access control
      7. Planning and configuring Exchange Online services
        1. Planning and configuring email flow in Office 365
        2. Planning and configuring email protection in Office 365
        3. Planning and configuring client access policies
        4. Migrating to Exchange Online
        5. Lab : Configuring message transport in Exchange Online
        6. Lab : Configuring email protection and client policies
      8. Planning and deploying Skype for Business Online
        1. Planning and configuring Skype for Business Online service settings
        2. Configuring Skype for Business Online users and client connectivity
        3. Planning voice integration with Skype for Business Online
        4. Lab : Configuring Skype for Business Online
        5. Configuring Skype for Business Online organization settings
        6. Configuring Skype for Business Online user settings
        7. Configuring a Skype Meeting Broadcast
      9. Planning and configuring SharePoint Online
        1. Configuring SharePoint Online services
        2. Planning and configuring SharePoint site collections
        3. Planning and configuring external user sharing
        4. Lab : Configuring SharePoint Online
        5. Configuring SharePoint Online settings
        6. Creating and configuring a SharePoint Online site collections
        7. Configuring and verifying external user sharing Configure
      10. Planning and configuring a Office 365 collaboration solution
        1. Planning and managing Yammer Enterprise
        2. Planning and configuring OneDrive for Business
        3. Configuring Office 365 groups and Microsoft Teams
        4. Lab : Planning and configuring an Office 365 collaboration solution
        5. Configuring a Yammer Enterprise
        6. Configuring OneDrive for Business
        7. Configuring Office 365 groups
      11. Planning and configuring rights management and compliance
        1. Overview of the compliance features in Office 365
        2. Planning and configuring Azure Rights Mmanagement in Office 365
        3. Managing the compliance features in Office 365
        4. Lab : Configuring Rrights Mmanagement and compliance
        5. Configuring rights management in Office 365
        6. Configuring compliance features
      12. Monitoring and troubleshooting Microsoft Office 365
        1. Troubleshooting Office 365
        2. Monitoring Office 365 service health
        3. Lab : Monitoring and troubleshooting Office 365
        4. Monitoring Office 365
        5. Monitoring service health and analyzing reports
      13. Planning and configuring identity federation
        1. Understanding identity federation
        2. Planning an AD FS deployment
        3. Deploy AD FS for identity federation with Office 365
        4. Planning and implementing hybrid solutions (Optional)
        5. Lab : Planning and configuring identity federation
        6. Deploying Active Directory Federation Services (AD FS) and Web Application
        7. Configuring federation with Microsoft Office 365
        8. Verifying single sign-on (SSO)

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This training prepares students for the following exam(s):

  • » 70-346 : Managing Office 365 Identities and Requirements
  • » 70-347 : Enabling Office 365 Services

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Do you have the right background for 20347: Enabling & Managing Office 365 (MCSA: Office 365)?

Skills Assessment

We ensure your success by asking all students to take a FREE Skill Assessment test. These short, instructor-written tests are an objective measure of your current skills that help us determine whether or not you will be able to meet your goals by attending this course at your current skill level. If we determine that you need additional preparation or training in order to gain the most value from this course, we will recommend cost-effective solutions that you can use to get ready for the course.

Our required skill-assessments ensure that:

  1. All students in the class are at a comparable skill level, so the class can run smoothly without beginners slowing down the class for everyone else.
  2. NetCom students enjoy one of the industry's highest success rates, and pass rates when a certification exam is involved.
  3. We stay committed to providing you real value. Again, your success is paramount; we will register you only if you have the skills to succeed.
This assessment is for your benefit and best taken without any preparation or reference materials, so your skills can be objectively measured.

Take your FREE Skill Assessment test »

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Award winning, world-class Instructors

Richard O.
- IT specialist for over 30 years and Microsoft Certified Trainer (MCT) since 1995. - Microsoft SharePoint expert since 2001. - Microsoft Lync Server top instructor. Bio: Richard has been an IT professional for over 30 years and a Microsoft Certified Trainer (MCT) since 1995. He has been working with Microsoft SharePoint since the first version was released in 2001; an accomplished courseware designer he was recently selected by Microsoft to contribute to the official SharePoint 2010 courseware. Richard's boot camp students enjoy unprecedented pass-rates and scores on their certification exams. Richard's specialties include Microsoft SharePoint, Microsoft Exchange, Windows 7, SQL Server and Windows Server 2008. His latest passion is Microsoft Lync Server, where he is already distinguishing himself as a leading subject matter expert.
Carmille A.
- Highly-skilled in graphics and web software including Adobe CS3, CS4 & CS5 Photoshop, Dreamweaver, Illustrator, InDesign, Captivate, Acrobat and Quark; - Expert in Microsoft Office, including Excel, Word and PowerPoint. Licensed Application Instructor and Microsoft Certified Trainer since 2000. - Over 20 years of experience as Creative Director for multinational corporations such as McCann Erickson, Lintas, and Publicis. Bio: Carmille has been a Licensed Application Instructor and Microsoft Certified Trainer for years. She specializes in web development, business productivity and digital media applications such as SharePoint, Quark and the Adobe Creative Suite as well as numerous programming languages including XML, XHMTL, HTML and CSS. Carmille is passionate about educating and has a unique talent for making complex design and development principals seem "easy" to students from all levels of expertise. She currently teaches Adobe Graphic and Web Designer, Microsoft Office Specialist, SharePoint End User and the acclaimed Website Development Professional courses at NetCom Learning. Her 20+ years of experience as Creative Director for multinational corporations bring a special and innovative approach to her classes at NetCom Learning.
Charles W.
- Expert in Microsoft Office applications such as Excel, Word, PowerPoint, Outlook, Project, Visio, and Access as well as Adobe Graphic and Web Designer (InDesign, Acrobat, Photoshop, Illustrator, Dreamweaver and Flash Catalyst)
- Holds an A.A.S in Graphic Design as well as various Awards and Affiliations, including MCT, MCP, MCAS, and Office 2007 Master.
- Senior Lead Trainer for over 10 years.

Bio:

Charles is a Technical Trainer & Instructional Designer for over 10 years. He is a Microsoft Certified Trainer and dedicates himself to Microsoft Office applications such as Excel, Word, PowerPoint, Outlook, Project, Visio, and Access. He is also an Adobe specialist and holds a degree in Graphic Design.

Charles is well known for his high evaluation scores, achieving 8.75 out of 9 on a regular basis, teaching in one-on-one, instructor-led, and web-based environments; one of the reasons for his high evaluation is his expertise in increasing personnel performance by developing and implementing programs constructed from the job task analysis process. Charles currently teaches Adobe Graphic and Web Designer, and Microsoft Office Specialist courses at NetCom Learning.
Ignacio J.
- Designs and architects Microsoft IT solutions since the early 1990s.
- Hands-on experience in multiple Microsoft Dynamics products including CRM, GP, SL, AX and NAV since 2004.
- Taught over 250 courses at NetCom Learning.

Bio:

Ignacio is a Senior Solutions Architect, Civil Engineer and Certified Expert Trainer. He has been designing and architecting Microsoft IT solutions since the early 1990s, and has extensive experience developing scalable and high performance integration solutions. In 2004, Ignacio expanded into business management and accounting software as well, where he gained hands-on experience in many Microsoft Dynamics products including CRM, GP, SL, AX and NAV.

Ignacio holds a library of industry-wide certifications from Microsoft and other leading IT vendors. He has taught over 250 courses at NetCom Learning and is revered by students for his wide-ranging IT expertise.
Jayson F.
- Over 32 years of experience as well as 18 certifications, including Cisco, CompTIA, and Microsoft.
- Strong background, with web development & design of infrastructure for companies such as AT&T, Sports Illustrated, and Toys R Us.
- Specialist in applying process and finding solutions to solve them in addition to training people in the skills to manage the process and meet goals.

Bio:

Jayson is a talented and valued Microsoft Certified Trainer (MCT) with over 32 years of IT experience. Along with web development & design of infrastructure for companies such as AT&T, Sports Illustrated, and Toys R Us, he holds several IT certifications. He is a CCDA, CCNA, Security+ certified, MCDBA, and MCSE to name a few.

Jayson's focus is on finding solutions to problems and applying process to solve them. He instructs professionals in the skills to manage the process and meet goals, which makes him a respected trainer at NetCom Learning.
Paul B.
- Microsoft Office Specialist with over 14 years of training experience.
- Expert in the IT industry, working in the IT field since 1986.
- Highly rated instructor with an all-time average evaluation score of 8.7 out of 9.

Bio:

Paul is Subject Matter Expert specializing in the Microsoft Office Suite and SharePoint end-user technologies with more than 25 years of practical experience in the IT industry. He is also a Microsoft Certified Trainer (MCT) with over 14 years of training experience.

A sought-after instructor and eternal favorite among students, his instructor feedback scores are among the industry's highest at 8.7 out of 9.0. As a trainer, his knowledge and passion for the subject matter as well as his personable nature, excellent communications skills and sense of humor are implicit in every class. NetCom Learning is proud to have Paul on our roster of IT geniuses.
Sam P.
- Team leader for the first undergraduate team to win the Duke Startup Challenge.
- Over 15 years of experience in the IT industry.
- NetCom Learning Instructor of the Year 2011.

Bio:

Sam Polsky has spent his entire career in entrepreneurial pursuits, including such fields as biotechnology, software development, data management, and business process management. He began in entrepreneurship as team leader for the first undergraduate team to win the Duke Startup Challenge, a business development competition geared towards Duke Universitys various graduate schools.

Sam Polsky has since co-founded a consulting firm where he has been involved in software architecture, development and implementation. On top of that, Sam has been delivering acclaimed solutions in software architecture, development and implementation for over 15 years. He is a much-admired Subject Matter Expert and Trainer at NetCom Learning and was voted NetCom Learning Instructor of the Year 2011
Vijanti R.
- Specialist in Microsoft Office applications such as Excel, Word, PowerPoint, Outlook, Project, FrontPage, and Access. Microsoft Office Specialist and Microsoft Office Master.
- Degree in Information and Business Technology from South Bank University - United Kingdom.
- Business professional since 1992 and Information Technology instructor since 2003.

Bio:

Vijayanti has been a business professional for over 20 years and an Information Technology instructor for over 10 years. She is a Microsoft Office Specialist and a Microsoft Office Master with a degree in Information and Business Technology from South Bank University in the UK.

Vijayanti also trained and qualified as an Information and Communications Technology Teacher. She has been working at Netcom Learning as a Software Instructor with an extensive know-how in Microsoft Office Suites.
steven l.
- Steven has 20 years of experience in training areas in the pharmaceutical, financial, consumer products industries, and more.
- As a technologist with a specialty in data and project management, Steve has been responsible for leading development teams from the creation of a product through the entire project life cycle to the sales of the product.
- Steven has worked with both state and federal agencies in creating and deploying corporate solutions in a variety of areas.

Bio:
Over the years, Steven has developed and implemented professional development programs for several Fortune 100 companies. Steven is a consultant on SharePoint Project/Server deployments and is currently involved in providing PMO training in corporate settings.
Steven is an experienced trainer, holding Microsoft Trainer certifications in several areas.

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Recent Client Testimonials & Reviews

Easy to work with. Works hard to give complete explanations and to be sure students understand the material.
Darryl A.
Course(s) Taken

» MCSA: Office 365

He was very energetic and very generous with his time. He answered all questions and gave great real world scenarios.
Kironde Chery
Course(s) Taken

» MCSA: Office 365

I would recommend because the tech support and the learning consultant are all very helpful. The instructors are very knowledgeable and knows exactly what they are teaching about
Vanessa
Course(s) Taken

» Business Productivity Webinar: Working Together in Office 365 l Collaborative tools

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