ITIL: Service Operation (SO) Certification
ITIL Service Operation (SO) Certification module is part of the ITIL Intermediate Service Lifecycle work stream. The prime focus of this module is to deliver knowledge to individuals and organizations to manage how their services and products perform.
NetCom Learning's ITIL Service Operation online training and instructor-led training (ILT) classes explain the coordination of activities involved during service strategy design and transition phase. It covers Incident, Problem, Event, Access Management, and Request Fulfillment to improve IT Service Management within an organization. The participants learn to design, implement and enhance Service Operation processes that are aligned with organizational strategies through a comprehensive ITIL Service Operation Certification exam training.
NetCom is an Accredited Training Affiliate in partnership with Ahead Technology
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Steps To ITIL Certification
Step 1: Qualify in the following exam: ITIL Intermediate Qualification: Service Operation (SO) Certificate Exam
ITIL Certification Track
NetCom provides ITIL training using Official Curriculum.
CTOs, CIOs, IT Managers, IT Consultants, IT Architects, IT Support Teams, IT Security Managers, Team Leaders, IT Audit Managers, Service Designers, Planners, Architects, IT Professionals involved with Service Operation activities within an organization.
Jun 28, 2017
Jun 30, 2017
Oct 4, 2017
Oct 6, 2017
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Testimonials from students who recently completed this certification