This certification exam measures your ability to understand and articulate how to use, maintain and support Microsoft Dynamics CRM 2011 application including managing Microsoft Dynamics CRM 2011 marketing automation applications, Microsoft Dynamics CRM 2011 sales applications, Microsoft Dynamics CRM 2011 service management applications, and Microsoft Dynamics CRM 2011 services scheduling applications.
Steps To MCTS Certification
When you pass Exam MB2-868: Microsoft Dynamics CRM 2011 Applications, you complete the requirements for the following certification(s): Microsoft Dynamics Certified Technology Specialist
MCTS Certification Track
NetCom provides MCTS training using Official Curriculum.
NetCom’s classroom training ensures that you have state-of-the-art tools, techniques and practices you need to succeed on the job. Our instructors are active practitioners and true masters in their fields. With convenient classes at multiple learning centers across the US, you never have to go far to get ahead.
NetCom’s premium Live Online Training (we call it LOT) is the ultimate in convenience and cost-effectiveness. LOT combines interactive video instruction via the latest web conference technology, and post-class access to learning labs for a best-in-class learning experience. Learn more about LOT
NetCom’s intensive certification boot camps are designed to advance your skills in the shortest possible amount of time, while preparing you to ace your certification exams. Boot camps go at a faster pace than public training and often run for longer days, so you must have some level of subject matter experience before enrolling. All of our boot camps have mandatory instructor-designed assessment tests to ensure enrollees are ready and will not slow down the class for the other students. Learn more about Boot Camps
With NetCom’s private training programs, you decide where and when courses are held. Tailor the training to reflect your industry, corporate culture, goals and schedule. You pick the course content, length of training and instructional technique. Learn more about Private Onsite Training
With NetCom’s private training programs, you decide where and when courses are held. Tailor the training to reflect your industry, corporate culture, goals and schedule. You pick the course content, length of training and instructional technique. Learn more about Private 1-on-1 Training
This exam is intended for individuals that plan to implement, use, maintain, or support Microsoft Dynamics CRM 2011 in their organization. The exam is also intended for service schedulers, administrators, office managers, CEOs, and consultants who want to demonstrate foundational understanding of the application functionality.