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Home > Certifications > MCTS: Microsoft Dynamics CRM 2011 Applications Certification
MCTS: Microsoft Dynamics CRM 2011 Applications Certification

Overview
This certification exam measures your ability to understand and articulate how to use, maintain and support Microsoft Dynamics CRM 2011 application including managing Microsoft Dynamics CRM 2011 marketing automation applications, Microsoft Dynamics CRM 2011 sales applications, Microsoft Dynamics CRM 2011 service management applications, and Microsoft Dynamics CRM 2011 services scheduling applications.
Steps To MCTS Certification
When you pass Exam MB2-868: Microsoft Dynamics CRM 2011 Applications, you complete the requirements for the following certification(s): Microsoft Dynamics Certified Technology Specialist
MCTS Certification Track
NetCom provides MCTS training using Official Curriculum.

MCTS Core: Must Pass All Exams
MB2-868Microsoft Dynamics CRM 2011 ApplicationsPrepare for this exam with:
Microsoft Dynamics CRM 2011 - Application Professional Accelerated

Training Delivery Methods Available at NetCom

Public

Live Online

Boot Camp

Private Onsite

Private 1-on-1

Target Audience
This exam is intended for individuals that plan to implement, use, maintain, or support Microsoft Dynamics CRM 2011 in their organization. The exam is also intended for service schedulers, administrators, office managers, CEOs, and consultants who want to demonstrate foundational understanding of the application functionality.

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