Passionate about Learning
HOME      LIVE CHAT    My NetCom Free Catalog 1-888-563-8266
Home > Learning Plans > Help Desk Technician Career Learning Plan

Learning Plan: Help Desk Technician

On this page

Introduction
Schedule & Duration
Career Track Objectives
Courses included
Certifications you prepare for
Tuition & Financial Aid
Jobs & Salaries
Testimonials
Industry News
Schedule a Free Consult

 

Introduction

Looking to break into the IT industry, and not sure where to start?

NetCom's Help Desk career track is your answer.

This track provides expert led, hands-on training to develop your technical skills on effective operation and support of personal computers. You will learn how to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of personal computers and operating systems.

Upon learning the material taught in this track, participants will qualify for an entry level help desk technician position, and have the knowledge base to advance much farther.

Top of Page

 

Schedule & Duration

20 days: Daytime, Evening, and Weekend classes are beginning nationwide.

Submit the "Get More Information" form to the right or call 888-563-8266 to speak to a knowledgeable Education Consultant for all available dates and prices.

Top of Page

 

Career Track Objectives

  • Learn the latest skills needed by today's computer support professionals.
  • Perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking.
  • Troubleshoot and maintain the wired or wireless IT network.
  • Gain an in-depth knowledge of the features and functions of networking components
  • Install, configure and troubleshoot basic networking hardware, protocols and services.
  • Get hands-on education and exam preparation and helps you get certified in two prestigious CompTIA certifications- A+ and Network+, in a timely and cost effective manner.
  • Top of Page

     


    Required (Must Take 1)

    Required (Must Take 1)

    Top of Page

     

    Certifications you prepare for

    Top of Page

     

    Tuition & Financial Aid

    NetCom offers multiple Financial Aid programs to help you get the necessary training to advance your career. Private loans and government grants are available to those who qualify.

    Complete the following Financial Aid form and one of our knowledgeable Education Consultants will contact you to guide you through your aid options.

    Online Loan Application

    Top of Page

     

    Jobs & Salaries

            
  • PC Support Specialist
  •        $45,198 - 65,508
            
  • Network Administrator
  •        $80,000 - 95,750
            
  • Network Engineer
  •        $100,104 - 124,246
            
  • System Analyst
  •        $75,198 - 87,508
     
    *Ranges courtesy of Salary.com, Payscale.com, Robert Half, and BLS.gov

    Top of Page

     

    Testimonials

    "Excellent job! The instructor was remarkably smart, with excellent teaching skills getting the point across to the students. I had knowledgeable teachers in the past, but, as smart as they were, they did not know how to communicate the knowledge to the student's level."
    Sincerely,
    Anonymous

    Top of Page

     

    Industry News

    • A solid credential that makes you more marketable, leading to better job opportunities.
      • Top technology companies including CompuCom and IBM have made CompTIA A+ certification mandatory for their service technicians. Additionally, more than 100 companies now require CompTIA A+ certification as a prerequisite to qualify for their corporate and vendor-specific training programs.
      • CompTIA Network+ is one of the top ten most popular certifications among IT professionals, and 89 percent of certified technicians say the main benefit of IT credentials is to supply qualifications for either current or future positions.*
    • Credibility and respect in the workplace.
      • Nearly 71 percent of certified professionals say that credentials give them more prestige among their colleagues.*
    • Validation of achievement in an industry-valued skill.
      • CompTIA A+ is an opportunity for individuals to earn the credential that proves their competency in core hardware and operating system technologies including installation, configuration, diagnosing, preventive maintenance and basic networking.
      • Employers rank "networking" as one of the most in-demand IT department skills.*
    • Increased knowledge, leading to increased job satisfaction.
      • Ninety-three percent of CompTIA certified IT professionals feel their customers are in qualified hands, and 84 percent say they have the confidence and required skills to do a superior job.**
    • Viable career path, leading to higher level positions.
      • Seventy-four percent of IT managers say a CompTIA certification is an important factor in considering an employee for a promotion.**

    *Salary Survey: Monitoring Your Net Worth, CertMag, 2005
    **Value of IT Certification, CompTIA

    Top of Page

     

    Next Step - Schedule a Free Consult

    Call usCall us toll-free at 1-888-563-8266
    Fill out our secure formFREE Training Inquiry form
    Chat Live with usWebsite Live Chat
    Send us an emailContact us via Email: info@netcomlearning.com

    Top of Page

    .  Share This Page

     Take our Free 10 minute
     FREE assessment Test
     to determine your skill
     level.

    Name:
    Email:
    Phone:
    State:
    Comments:

     
      Need course Pricing?
      Need more Information?
      Worried about financing?
     
     
    NetCom IT training on YouTube
    NetCom IT training on Twitter
    NetCom IT training on Facebook
    NetCom on LinkedIn
    Newsletter:
    © 1998-2012, NetCom Learning. All Rights Reserved.