MCSA, MCSE 2003, MCTS Windows 7, Security+ - Boot Camp

About the MCSA, MCSE 2003, MCTS Windows 7, Security+ - Boot Camp

2273: Managing and Maintaining a Microsoft Windows Server 2003 Environment - Boot Camp (3 days)   

Course Objectives

• Create and populate organizational units with user and computer accounts.
• Manage user and computer accounts.
• Create and manage groups.
• Manage access to resources.
• Implement printing.
• Manage printing.
• Manage access to objects in organizational units.
• Implement Group Policy.
• Manage the user and computer environment by using Group Policy.
• Audit accounts and resources.
• Prepare to administer server resources.
• Configure a server to monitor system performance.
• Monitor system performance.
• Manage device drivers by configuring device driver signing and restoring a device driver.
• Manage hard disks.
• Manage data storage.
• Manage disaster recovery.
• Maintain software by using Microsoft Software Update Services.

Course Outline

• Introduction to Administering Accounts and Resources
  1. Multimedia: Introduction to Administering Accounts and Resources
  2. The Windows Server 2003 Family
  3. Logging on to Windows Server 2003
  4. Installing and Configuring Administrative Tools
  5. Creating User Accounts
  6. Creating an Organizational Unit
• Managing User and Computer Accounts
  1. Modifying Users and Computer Account Properties
  2. Enabling and Unlocking User and Computer Accounts
  3. Creating a User Account Template
  4. Locating User and Computer Accounts in Active Directory
  5. Saving Queries
  6. Resetting User and Computer Accounts
  7. Moving Domain Objects
• Managing Groups
  1. Creating Groups
  2. Managing Group Membership
  3. Strategies for Using Groups
  4. Modifying Groups
  5. Using Default Groups
  6. Best Practices for Managing Groups
• Managing Access to Resources
  1. Overview of Managing Access to Resources
  2. Managing Access to Shared Folders
  3. Managing Access to Files and Folders Using NTFS Permissions
  4. Determining Effective Permissions
  5. Managing Access to Shared Files Using Offline Caching
• Implementing Printing
  1. Multimedia: Introduction to Printing in the Windows Server 2003 Family
  2. Installing and Sharing Printers
  3. Managing Access to Printers Using Shared Printer Permissions
  4. Managing Printer Drivers
  5. Implementing Printer Locations
• Managing Printing
  1. Changing the Location of the Print Spooler
  2. Setting Printer Priorities
  3. Scheduling Printer Availability
  4. Configuring a Printing Pool
• Managing Access to Objects in Organizational Units
  1. Multimedia: The Role of the Organizational Unit
  2. Modifying Permissions for Active Directory Objects
  3. Delegating Control of Organizational Units
• Implementing Group Policy
  1. Implementing GPOs
  2. Implementing GPOs on a Domain
  3. Managing the Deployment of Group Policy
• Managing the User Environment by Using Group Policy
  1. Configuring Group Policy Settings
  2. Assigning Scripts with Group Policy
  3. Configuring Folder Redirection
  4. Determining Applied GPOs
• Introduction to Security in Windows Server 2003
  1. Overview of Security in Windows Server 2003
  2. Using Security Templates to Secure Computers
  3. Testing Computer Security Policy
  4. Configuring Auditing
  5. Managing Security Logs
• Preparing to Administer a Server
  1. Administering a Server
  2. Configuring Remote Desktop to Administer a Server
  3. Managing Remote Desktop Connections
• Preparing to Monitor Server Performance
  1. Introduction to Monitoring Server Performance
  2. Performing Real-Time and Logged Monitoring
  3. Configuring and Managing Counter Logs
  4. Configuring Alerts
• Monitoring Server Performance
  1. Monitoring Server Memory
  2. Monitoring Processor Usage
  3. Monitoring Disks
  4. Monitoring Network Usage
• Maintaining Device Drivers
  1. Configuring Device Driver Signing Options
  2. Using Device Driver Rollback
• Managing Disks
  1. Preparing Disks
  2. Managing Disk Properties
  3. Managing Mounted Drives
  4. Converting Disks
  5. Creating Volumes
  6. Importing a Foreign Disk
• Managing Data Storage
  1. Managing File Compression
  2. Configuring File Encryption
  3. Implementing Disk Quotas
• Managing Disaster Recovery
  1. Preparing for Disaster Recovery
  2. Backing Up Data
  3. Scheduling Backup Jobs
  4. Restoring Data
  5. Recovering from Server Failure
  6. Selecting Disaster Recovery Methods
• Maintaining Software by Using Software Update Services
  1. Introduction to Software Update Services
  2. Installing and Configuring Software Update Services
  3. Managing a Software Update Services Infrastructure

2277: Implementing, Managing, and Maintaining Win 2003 Server Network Infrastructure: Network Services - Boot Camp (3 days)   

Course Objectives

• Configure routing by using the Routing and Remote Access service.
• Allocate IP addressing by using DHCP.
• Manage and monitor DHCP.
• Resolve names.
• Resolve host names by using DNS.
• Manage and monitor DNS.
• Resolve network basic input/output system (NetBIOS) names by using WINS.
• Secure network traffic by using IPSec and certificates.
• Configure network access.
• Manage and monitor network access.

Course Outline

• Configuring Routing by Using Routing and Remote Access
  1. Multimedia: The Role of Routing in the Network Infrastructure
  2. Enabling and Configuring the Routing and Remote Access Service
  3. Configuring Packet Filters
• Allocating IP Addressing by Using Dynamic Host Configuration Protocol (DHCP)
  1. Multimedia: The Role of DHCP in the Network Infrastructure
  2. Adding and Authorizing a DHCP Server Service
  3. Configuring a DHCP Scope
  4. Configuring a DHCP Reservation
  5. Configuring DHCP Options
  6. Configuring a DHCP Relay Agent
• Managing and Monitoring Dynamic Host Configuration Protocol (DHCP)
  1. Managing a DHCP Database
  2. Monitoring DHCP
  3. Applying Security Guidelines for DHCP
• Resolving Names
  1. Multimedia: Introduction to the Name Resolution Process
  2. Viewing Names on a Client
  3. Configuring Host Name Resolution
  4. Configuring NetBIOS Name Resolution
• Resolving Host Names by Using Domain Name System (DNS)
  1. Multimedia: The Role of DNS in the Network Infrastructure
  2. Installing the DNS Server Service
  3. Configuring the Properties for the DNS Server Service
  4. Configuring the DNS Zones
  5. Configuring DNS Zone Transfers
  6. Configuring DNS Dynamic Updates
  7. Configuring a DNS Client
  8. Delegating Authority for Zones
• Managing and Monitoring Domain Name System (DNS)
  1. Configuring the Time-to-Live Value
  2. Configuring Aging and Scavenging
  3. Integrating DNS and WINS
  4. Testing the DNS Server Configuration
  5. Verifying that a Resource Record Exists by Using Nslookup, DNSCmd, and DNSLint
  6. Monitoring DNS Server Performance
• Resolving NetBIOS Names by Using Windows Internet Name Service (WINS)
  1. Multimedia: The Role of WINS in the Network Infrastructure
  2. Installing and Configuring a WINS Server
  3. Managing Records in WINS
  4. Configuring WINS Replication
  5. Managing the WINS database
• Securing Network Traffic by Using IPSec and Certificates
  1. Implementing IPSec
  2. Implementing IPSec with Certificates
  3. Monitoring IPSec
• Configuring Network Access
  1. Introduction to a Network Access Infrastructure
  2. Configuring a VPN Connection
  3. Configuring a Dial-up Connection
  4. Configuring a Wireless Connection
  5. Controlling User Access to a Network
  6. Centralizing Network Access Authentication and Policy Management by Using IAS
• Managing and Monitoring Network Access
  1. Managing the Network Access Services
  2. Configuring Logging on a Network Access Server
  3. Collecting and Monitoring Network Access Data

2279: Planning, Implementing, and Maintaining a Win2003 Server Active Directory Infrastructure - Boot Camp (3 days)   

Course Objectives

• Describe the logical and physical components of Active Directory.
• Create and configure a forest and domain structure by using an Active Directory infrastructure design.
• Plan and implement an organizational unit structure.
• Plan and implement Active Directory user, group, and computer accounts.
• Plan and implement a Group Policy strategy to centrally manage users and computers in an enterprise.
• Deploy, manage, and troubleshoot software that is deployed using Group Policy.
• Implement sites to manage and monitor Active Directory replication.
• Plan and implement the placement of domain controllers, global catalog servers, and DNS servers that are integrated with Active Directory.
• Plan and manage operations masters.
• Back up, restore, and maintain Active Directory.
• Plan and implement an Active Directory infrastructure that is based on a directory service design that an enterprise architect provides.

Course Outline

• Introduction to Active Directory Infrastructure
• Implementing an Active Directory Forest and Domain Structure
• Implementing an Organizational Unit Structure
• Implementing User, Group, and Computer Accounts
• Implementing Group Policy
• Deploying and Managing Software by Using Group Policy
• Implementing Sites to Manage Active Directory Replication
• Implementing Placement of Domain Controllers
• Managing Operations Masters
• Maintaining Active Directory Availability
• Planning and Implementing an Active Directory Infrastructure

Security+ Boot Camp (2 days)   

Course Objectives

• Identify security threats
• Harden internal systems and services.
• Harden internetwork devices and services.
• Secure network communications.
• Manage a PKI
• Manage certificates.
• Enforce an organizational security policy.
• Monitor the security infrastructure.
• Respond to network attacks.
• Respond to software-based attacks.

Course Outline

• Security overview
  1. Introduction to network security
  2. Understanding security threats
  3. Creating a secure network strategy
  4. Windows 2000 server access control
• Authentication
  1. Introduction to authentication
  2. Kerberos
  3. Challenge Handshake Authentication Protocol
  4. Digital certificates
  5. Security tokens
  6. Biometrics
• Attacks and malicious code
  1. Denial of service attacks
  2. Man-in-the-middle attacks
  3. Spoofing
  4. Replays
  5. TCP session hijacking
  6. Social engineering
  7. Attacks against encrypted data
  8. Software exploitation
• Remote access
  1. Securing remote communications
  2. Authentication
  3. Virtual private networks
  4. Telecommuting vulnerabilities
• E-mail
  1. Secure e-mail and encryption
  2. PGP and S/MIME encryption
  3. E-mail vulnerabilities
• Web security
  1. SSL/TLS protocol
  2. Instant messaging
  3. Vulnerabilities of Web tools
  4. Configuring Internet Explorer security
• Directory and file transfer services
  1. Introduction to directory services
  2. File transfer services
  3. File sharing
• Wireless and instant messaging
  1. IEEE 802.11
  2. WAP 1.x and WAP 2.0
  3. Wired equivalent privacy
  4. Instant messaging
• Network devices
  1. Understanding firewalls
  2. Routers
  3. Switches
  4. Telecom, cable modem, and wireless devices
  5. Securing remote access
  6. Intrusion detection systems
  7. Workstations and servers
• Transmission and storage media
  1. Transmission media
  2. Storage media
• Network security topologies
  1. Security topologies
  2. Network Address Translation
  3. Tunneling
  4. Virtual Local Area Networks
• Intrusion detection
  1. Intrusion detection systems
  2. Network-based and host-based IDS
  3. Active and passive detection
  4. Honeypots
  5. Incident response
• Security baselines
  1. OS/NOS hardening
  2. Network hardening
  3. Application hardening
• Cryptography
  1. Concepts of cryptography
  2. Public Key Infrastructure (PKI)
  3. Key management and life cycle
  4. Setting up a certificate server
• Physical security
  1. Access control
  2. Environment
• Disaster recovery and business continuity
  1. Disaster recovery
  2. Business continuity
  3. Policies and procedures
  4. Privilege management
• Computer forensics and advanced topics
  1. Understanding computer forensics
  2. Risk identification
  3. Education and training
  4. Auditing
  5. Documentation

Why should you take the MCSA, MCSE 2003, MCTS Windows 7, Security+ - Boot Camp

Do you have the right background for MCSA, MCSE 2003, MCTS Windows 7, Security+ - Boot Camp?

Benefit of taking MCSA, MCSE 2003, MCTS Windows 7, Security+ - Boot Camp at NetCom

• Why choose Microsoft - Technical Training at NetCom Learning?
  As a recognition for training excellence, NetCom Learning was chosen by Microsoft as the 2007 Worldwide Learning Solutions Partner of the year out of 1400 training companies.

  In addition, we have won numerous other training awards for quality and customer satisfaction by CompTIA, EC-Council and other vendors. We are simply passionate about learning and achieving the highest customer satisfaction in your learning experience!

  See the training value proposition below:

  Why Microsoft - Technical Training at NetCom? NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS). CPLS is the premier training channel and delivery mechanism for Microsoft training content. NetCom was honored by Microsoft as the 2007 Worldwide Partner of the Year for Learning Solutions. Selected as the Number One CPLS from over 1400 worldwide CPLSs, Microsoft recognized our commitment and ability to deliver high-quality learning services using a consultative engagement model. Microsoft Certified Partner for Learning Solutions Value Proposition: Microsoft Certified Partner for Learning Solutions Non-authorized Training Center Only MCT (Microsoft Certified Trainers) are authorized to teach the class Non MCT can teach the course Taught using Microsoft Authorized Courseware (MOC), includes free evaluation software and online training Do not have access to official courseware Partners adhere to stringent Microsoft designated lab requirements Computer and lab equipment may not be up to requirements of course Successful candidates are awarded Certificate of Completion directly from Microsoft for most of the courses Not authorized to issue Certificate of Completion Software Assurance Vouchers can only be redeemed at a CPLS Cannot redeem Software Assurance Vouchers from Microsoft Overall, a better quality training experience Substandard training experience Here are some important web links: Certifications Career Tracks Course Catalog (PDF Version) Course Listing by Vendor Sign up for Free Workshops Student Loan as low as $25 per month Our Recognition List What our students have to say Why NetCom? Locations

• NetCom provides Authorized Training
  NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS), Cisco Learning Partner, CompTIA Platinum Partner, EC-Council Accredited Training Center, Adobe Authorized Training Center, Autodesk Authorized Training Center and many others. We are proud to offer the highest quality, authorized training solutions from our many partners for our customers.

  See our comprehensive list of partner authorizations.

• Award winning, world-class Instructors

  Carmille A. - Highly-skilled in graphics and web software including Adobe CS3, CS4 & CS5 Photoshop, Dreamweaver, Illustrator, InDesign, Captivate, Acrobat and Quark; - Expert in Microsoft Office, including Excel, Word and PowerPoint. Licensed Application Instructor and Microsoft Certified Trainer since 2000. - Over 20 years of experience as Creative Director for multinational corporations such as McCann Erickson, Lintas, and Publicis. Bio: Carmille has been a Licensed Application Instructor and Microsoft Certified Trainer for years. She specializes in web development, business productivity and digital media applications such as SharePoint, Quark and the Adobe Creative Suite as well as numerous programming languages including XML, XHMTL, HTML and CSS. Carmille is passionate about educating and has a unique talent for making complex design and development principals seem "easy" to students from all levels of expertise. She currently teaches Adobe Graphic and Web Designer, Microsoft Office Specialist, SharePoint End User and the acclaimed Website Development Professional courses at NetCom Learning. Her 20+ years of experience as Creative Director for multinational corporations bring a special and innovative approach to her classes at NetCom Learning.

  Emilio G. - Vastly experienced working within multinational environments and capable of connecting to different audiences - In-depth expertise in the implementation, troubleshooting and documentation of networks and security systems, with strong "hands on" technical knowledge of CISSP, CEH and CHFI. - Master of Science in Electronics Engineering, and holder of several technical certifications. - Highly-skilled in diverse fields ranging from Security, Computer Forensics, Networking, Routing Protocols, Programming, Databases and Applications to name a few. Bio: With over 25 years of technical experience, Emilio brings a dynamic set of skills supported by a Masters Degree in Electronics Engineering and on-the-field experience working in multinational environments. He also holds more than 12 Cisco, CompTIA, and Microsoft certifications. Although he is well versed and thorough in multiple technological fields, his technical forte lies in the security domain, specifically CISSP, CEH and CHFI. Emilio�s skills have evolved over time, studying closely and constantly staying well informed of the growing cyber threats. These are just some of the few reasons why Emilio brings to his classes more than just what's in the books.

  Enayat M. - Bachelors Degree in Mathematics and holder of several Cisco, CompTIA and Microsoft certifications. - Experienced instructor working in the field since 1999 and Subject Matter Expert at NetCom Learning since 2006. - Worked as Technical Support at Solomon Smith Barney/Citibank. Bio: Enayat Meer has a Bachelors Degree in Mathematics and holds numerous certifications such as A+, Network+, Security+, CCNA, MCT, and MCTS to name a few. He is an experienced trainer, and has served as an A+, NT4.0, Window 2000 and Windows 2003 instructor in a variety of New York schools since 1999. Since that time, he has also provided technical support at Solomon Smith Barney/Citibank in its private banking and global assets management group. Enayat has trained over 800 students at NetCom Learning. He has been a Subject Matter Expert at NetCom Learning since 2006 and his hands-on project expertise is an invaluable addition to NetCom Learning�s classroom instruction, helping to bring theoretical topics to life.

  Erick P. - In-depth experience in all phases of project lifecycle: requirements gathering, specifications, development and team management, testing, end user training, and maintenance in addition to .NET, ASP, ADO, SQL, JavaScript, and SharePoint. - Developed the first online multimedia training content system to Harvard University as well as multiple online multimedia projects for the North Carolina State Government. - Highly rated instructor averaging 8.7 out of 9 on evaluation reports. Bio: Erick has been training business and IT professionals since 1989, when he developed and introduced the first online multimedia training content system to Harvard University. Since then he has honed his business, programming, and database skills providing highly customized software solutions and education programs for multiple clients such as North Carolina State Government, Cisco, IBM, and Time Warner Cable. Erick's teaching prowess and real-world experience leading a team of software application developers make him a top Instructor and Subject Matter Expert at NetCom Learning, where he averages 8.7 out of 9 on evaluation reports.

  Ignacio J. - Designs and architects Microsoft IT solutions since the early 1990s. - Hands-on experience in multiple Microsoft Dynamics products including CRM, GP, SL, AX and NAV since 2004. - Taught over 250 courses at NetCom Learning. Bio: Ignacio is a Senior Solutions Architect, Civil Engineer and Certified Expert Trainer. He has been designing and architecting Microsoft IT solutions since the early 1990s, and has extensive experience developing scalable and high performance integration solutions. In 2004, Ignacio expanded into business management and accounting software as well, where he gained hands-on experience in many Microsoft Dynamics products including CRM, GP, SL, AX and NAV. Ignacio holds a library of industry-wide certifications from Microsoft and other leading IT vendors. He has taught over 250 courses at NetCom Learning and is revered by students for his wide-ranging IT expertise.

  Jayson F. - Over 32 years of experience as well as 18 certifications, including Cisco, CompTIA, and Microsoft. - Strong background, with web development & design of infrastructure for companies such as AT&T, Sports Illustrated, and Toys R Us. - Specialist in applying process and finding solutions to solve them in addition to training people in the skills to manage the process and meet goals. Bio: Jayson is a talented and valued Microsoft Certified Trainer (MCT) with over 32 years of IT experience. Along with web development & design of infrastructure for companies such as AT&T, Sports Illustrated, and Toys R Us, he holds several IT certifications. He is a CCDA, CCNA, Security+ certified, MCDBA, and MCSE to name a few. Jayson's focus is on finding solutions to problems and applying process to solve them. He instructs professionals in the skills to manage the process and meet goals, which makes him a respected trainer at NetCom Learning.

  Michael G. - Over 22 years of professional experience in the IT field, including more than a decade as a Certified Trainer. - An expert in Cisco's Routing, Switching, Security, Voice and Wireless areas, as well as select Microsoft, Novell, CompTIA, Sun and CWNP courses. - High-skilled and acclaimed instructor. Has trained over 900 students at Netcom Learning. Bio: Michael has over 22 years of professional experience in the IT field, including more than a decade as a Certified Trainer. An expert in Cisco's Routing, Switching, Security, Voice and Wireless areas, Michael also teaches select Microsoft, Novell, CompTIA, Sun and CWNP courses. Michael's dedication and passion for teaching is unmatched. He has trained over 900 students at Netcom Learning since 2006 and his evaluation scores average 8.7 out of 9.

  Owen J. - NY State Certified instructor since 1998. - Highly-skilled A+ and Network+ instructor; consistently scoring 9/9 on evaluation scores. - Acclaimed by students to be a very knowledgeable and hands-on instructor, while mixing personal and professional experiences with training. Bio: Owen has a NY State instructor license since 1998 and has been working in the industry since then. He is a Subject Matter Expert in A+ and Network+, consistently scoring 9/ 9 on student evaluation scores. Owen brings real life situations into the classroom to help students better understand how the technology is being used and how to resolve issues. He is very acclaimed by his students for his knowledge and teaching techniques.

  Patrick L. - More than 13 years working in the IT field and more than a decade holding a Microsoft Trainer certification. - Widely recognized as Microsoft Exchange Subject Matter Expert. - Averages 8.6 out of 9 on NetCom Learning instructor evaluation scores. Bio: Patrick began working in the IT field as a network administrator and message systems specialist in 1999. After two years he found his calling as a Microsoft Certified Trainer and has been a top-rated educator ever since. Since 2007, Patrick has been focusing heavily on the Microsoft Exchange product family, where he's widely recognized as a leading authority and Subject Matter Expert. He is a sought-after consultant in the design, management and upgrade of client/server networks to Active Directory. Patrick is a favorite among NetCom Learning students, averaging 8.6 out of 9 on evaluation scores.

  Paul B. - Microsoft Office Specialist with over 14 years of training experience. - Expert in the IT industry, working in the IT field since 1986. - Highly rated instructor with an all-time average evaluation score of 8.7 out of 9. Bio: Paul is Subject Matter Expert specializing in the Microsoft Office Suite and SharePoint end-user technologies with more than 25 years of practical experience in the IT industry. He is also a Microsoft Certified Trainer (MCT) with over 14 years of training experience. A sought-after instructor and eternal favorite among students, his instructor feedback scores are among the industry's highest at 8.7 out of 9.0. As a trainer, his knowledge and passion for the subject matter as well as his personable nature, excellent communications skills and sense of humor are implicit in every class. NetCom Learning is proud to have Paul on our roster of IT geniuses.

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• Actual Client Testimonials

  Feb 07 2012 The class went really well, we all enjoyed the class as a whole, and obviously Eric has a lot of knowledge and experience in teaching this class, weâ??ve learned a lot. -Sean C. Course(s) Taken Microsoft Business Intelligence 2010 Stack

  
  

  Feb 07 2012 It is hard to cover such a wide range of subject matter in such a short time and make sense of it. However, I think Erick and the book did a good job. -Jim W. Course(s) Taken Microsoft Business Intelligence 2010 Stack

  
  

  Feb 07 2012 I thought the class was FANTASTIC. -Jennifer J. Course(s) Taken MCTS and MCPD: Microsoft SharePoint 2010, Application Development - Boot Camp

  
  

  Feb 07 2012 The training was great. Connecting to the training was easy and the headphones worked really well. Tom was an excellent instructor and I would take any class he teaches. Overall, I enjoyed the training and I will definitely suggest it to other people. -Terrance D. Course(s) Taken MCTS and MCPD: Microsoft SharePoint 2010, Application Development - Accelerated

  
  

  Feb 07 2012 The class was great. I was really impressed with the class and the content covered was very beneficial. The instructor, Sam, was very knowledgeable. If the need arises, I will definitely take classes with NetCom again. -Keisha N. Course(s) Taken MCTS and MCITP: Microsoft SharePoint 2010, Administration and Configuration - Boot Camp

  
  

  Jan 06 2012 My dreams are coming true each and every day. I love what I do and am proud that companies like IBM are investing in me. I am now the sole IT Field Installer for State Farm. I will be responsible for the entire installation process for the state of Hawaii. I even received my OWN Company issued cellular! I will wrap up training January 6th and head back to Hawaii on the 7th. Barry (Educational Consultant) all the training from NetCom Learning is paying off! I will continue to recommend others to NetCom and I will continue to seek training from NetCom. The right certification training can open doors and you must be patient. -M.Williams Course(s) Taken Free Webinar: Microsoft and the Future of the IT Workforce with Lutz Ziob MCTS and MCITP: Windows Server 2008 - Accelerated Free Webinar: Windows Server 2008/R2 - Why it's better than 2003

  
  

  Dec 22 2011 Excellent -Vijay R. Course(s) Taken Microsoft SharePoint 2010 End User, Site Owner and Designer

  
  

  Dec 22 2011 Training was helpful. Instructor was knowledgeable and had a lot of practical experience. -Roberto C. Course(s) Taken Microsoft SharePoint 2010 End User, Site Owner and Designer

  
  

• Real world Client Case Studies
  
  

  Great Plains training & certification

  Published On: 14 April 2008

  Customer: Washington State Penitentiary

  Location: Walla Walla, WA, US

  Industry: State & Local Government

  The Department of Corrections, Washington State in collaboration with its criminal justice partners, contributes to staff and community safety and hold offenders accountable through administration of criminal sanctions and effective re-entry programs. The Department of Corrections is responsible for administering adult corrections programs operated by the State of Washington. This includes state correctional institutions and programs for offenders supervised in the community.

  Business Needs: The Department of Corrections IT networking department used Microsoft Dynamics GP integrated with Microsoft SQL Server as an accounting solution to automate their processes. But their employees were not trained in GP so they outsourced the maintenance to the Partner from whom they bought the software. The Partner had initially configured and implemented the software for them, but was now also responsible for regular maintenance. However, the Department of Corrections wanted to reduce the costs of outsourcing by getting their own employee trained on GP. They decided to get six people trained and NetCom sold them the value of getting the master certification for installation and configuration, financials, inventory and order processing for their team.   Solution: NetCom created a custom training plan for them to satisfy all their needs. NetCom provided them with fifteen days of onsite training. The training prepared them for SQL server elective to get master certification in GP 9. The training solution included modules from Financial, Installation, Configuration, Inventory and order processing along with SQL Server training. NetCom provided them with exam vouchers, books and custom certification preparation they need for the training.The six students trained were the ones responsible for the Department of Corrections networks for the entire state of Washington. Instead of continuing to hire experts to administer and maintain their system, they invested in education to raise their own in house GP experts.   Training: Courses Taken 2072: Microsoft SQL Server 2000 System Administration 8505: Installation and Configuration in Microsoft Dynamics GP 9.0 8508: Receivables Management I in Microsoft Dynamics GP 9.0 8509: Payables Management I in Microsoft Dynamics GP 9.0 8510: Bank Reconciliation I in Microsoft Dynamics GP 9.0 8511: Fixed Assets I in Microsoft Dynamics GP 9.0 8512: Inventory in Microsoft Dynamics GP 9.0 8513: Purchase Order Processing in Microsoft Dynamics GP 9.0 8514: Sales Order Processing in Microsoft Dynamics GP 9.0 8506+8507: Foundation I and General Ledger I in Microsoft Dynamic GP 9.0 - Accelerated Version Packages Purchased MCDBA: Microsoft Certified Database Administrator (Core) Microsoft Dynamics GP 9.0 - Installation and Configuration Microsoft Dynamics GP 9.0 - Financials - Accelerated Microsoft Dynamics GP 9.0 - Inventory and Order Processing   Benefits: The training helped improved their productivity. They cut down their costs significantly by implementing the software in-house rather than outsourcing. Microsoft Dynamics GP integrated with Microsoft SQL Server training from NetCom helped them deliver on a long-term vision of community safety by installing and configuring their financials by inventory and order processing.

  
  

  USS-POSCO - Microsoft .NET 2.0 Development

  Published On: 18 November 2009

  Customer: USS-POSCO Industries

  Location: Pittsburgh, PA, US

  Industry: Metals & Mining::Steel Production

  The USS-POSCO steel finishing plant is owned and operated by USS-POSCO Industries (UPI), a joint venture company established by U. S. Steel Corporation and POSCO, of the Republic of Korea. The first Pittsburgh steel facility opened in 1910 as a 60-man foundry under the name Columbia Steel. Consisting of one building and a single 150-ton open hearth, the plant furnished steel castings for the dredging, lumber and shipping industries. Today, UPI manufactures cold rolled, galvanized and tin mill products from hot rolled steel. With the support of nearly 1,000 hourly and salaried employees, UPI ships steel daily to more than 150 customers, primarily in the thirteen western states.

  Business Needs: The need arose when [USS-POSCO] management decided to purchase a third party software package for HR & Payroll. As a traditional IBM Mainframe COBOL and Java shop, they needed to ensure that the new applications would integrate seamlessly with the existing legacy and Java applications. The new software was developed in the Microsoft .NET 3.5 platform, and at the time of purchase they had no formal training in Microsoft Development Tools and Platforms. USS-POSCO looked around for public courses and found that either there were no suitable courses available or those that were offered publicly conflicted with their work schedules.   Solution: NetCom quickly delivered a complete private training solution to USS-POSCO's doorstep in Pittsburgh, PA. "NetCom's solution was perfect from the quality of the courseware, delivery and timely schedule stand point. After an initial consultation with a NetCom representative, we were able to understand each other and quickly came up with a plan of execution for customized courses in a very tight schedule. As all the students were experienced programmers, we wanted our training to be concise and compact. After further discussions with the potential trainers and consultants, a course detail was drawn up, and we had a chance to review the course outline before approving it. The training courses were conducted on site and our employees were happy not having to travel. The all inclusive cost was just right. We are happy to say that the training course was delivered by a well experienced and competent instructor." - Liung Ling, Senior Programmer, USS-POSCO   Training: Courses Taken 2124: Programming with C# 2956: Core Foundations of Microsoft .NET 2.0 Development Packages Purchased MCSD: Microsoft Certified Solution Developer (C#.Net Track) MCTS: .NET 3.5 ADO.NET and ASP.NET Application   Benefits: USS-POSCO was able to gain the necessary skills to complement their programming knowledge and facilitate a successful transition into the Microsoft Development Tools and .NET platforms. NetCom was able to service the needs of USS-POSCO within their tight schedule, by condensing a great deal of knowledge into 4 days of intensive, customized training. Because the students were experienced programmers they were able to dictate and thrive in this fast pace. NetCom provided an experienced instructor and shipped all authorized course materials to USS-POSCO. Since the employees did not have to travel, there was minimal down-time and maximum Return on Investment. "After four very intense days of learning, we feel that we have gained a great deal. Thank you." - Liung Ling, Senior Programmer, USS-POSCO

  
  

  Providing certification training for QWEST

  Published On: 14 April 2008

  Customer: Qwest Communications

  Location: Denver, CO, US

  Qwest® is a leading provider of voice, video and data services across America and the world. For more than a century, homes and businesses have relied on our dependable dial tone connection. Qwest's employees, approximately 40,000, are committed to delivering world-class products backed by unmatched customer service. Whether you're a single household, a small business or a global corporation, from voice to data to video, Qwest has a solution just for you.

  Business Needs: Qwest was looking to expand its operations and needed key in-house IT expertise to scale its operations. Their technicians needed to gain systems engineer skills to achieve this.   Solution: NetCom create a custom class for Qwest and provided certification training to two groups of eight students each. Each group went through six weeks of training focused on MCSE training and certification. Qwest flew in the students from national locations to a central training facility.   Training: Courses Taken 2272: Implementing and Supporting Microsoft Windows XP Professional 2285: Installing, Configuring, and Administering Microsoft Windows XP Professional Consulting Service Packages Purchased MCSA, MCSE 2003, Windows XP - Accelerated Microsoft Windows XP Consulting Service   Benefits: The training went very well and Qwest was very satisfied with NetCom's certification training approach. They were able to connect better with their customers by earning the MCSE certifications as their customers actually value Qwest more with the MCSE credentials. The MCSE certification for Windows 2003 helped them significantly to go beyond providing the basic skills to show the specialized real-world capability to their customers and made their growth process easier.NetCom is also working on providing similar training to one more group, followed by Upgrade to Server 2008 training to two more groups.

  
  

  Customized SQL training for expert SQL users

  Published On: 14 April 2008

  Customer: Gold Bridge Partners, Inc.

  Location: Augusta, ME

  Industry: Computer Services::Information Technology Services

  Gold Bridge Partners, Inc. is a nationally-recognized web development and technology corporation located in Augusta, ME. For nearly a decade their team has been delivering technical and creative solutions for government, private businesses, and non-profit organizations. Gold Bridge's products and services include custom software development, web design, IT support, and much more. They understand the importance of a professional online presence for every business and organization. Their goal is to provide you with an attractive website and integrated tools to keep you on the cutting-edge.

  Business Needs: Gold Bridge Partners IT development team had been developing business log for years in middle tear application components developed in application languages such as Java, Perl, PHP, ASP/VB and .NET. In a recent project they included as much business logic as possible in the database (DB2 PL/SQL). They were considering developing their business logic more at the database level in the future, specifically for upcoming SQL Server / .NET projects. We want to be sure we are aware of best practices for coding T-SQL stored procedures and triggers and what unexpected issues or pitfalls we might be up against. We have many years experience developing software and some years experience writing T-SQL. We just want to make sure we know what we're doing before we try to write the entire business logic layer in T-SQL. We want to bring our already experienced developers to the EXPERT level. said Jonathan Williams, IT development manager for Gold Bridge.   Solution: Since the intended audience was a very advanced group of SQL users, NetCom created a custom onsite training class for them using Microsofts MCITP SQL 2005 advanced Business Intelligence Program. NetComs subject matter expert (SME) created a custom plan for them making sure the custom training gave enough time to make the training effective. The final training was scheduled as a four day class for five of their employees, and took into consideration their budget constraints.   Training: Courses Taken 2794: Designing a Business Intelligence Solution for the Enterprise Using Microsoft SQL Server 2005 Packages Purchased MCITP: SQL Server 2005 - Business Intelligence Developer   Benefits: The training went very well. We are pleased. James (our SME) was both fun and informative. The training that we have received has aided us greatly in our development efforts said Jonathan. With NetComs database training, they were able to develop their business logic at the database level effectively.

  
  

  Custom Great Plains and BizTalk Training

  Published On: 14 April 2008

  Customer: Universidad de las Americas Puebla

  Location: Puebla, Mxico

  Industry: Education::Colleges & Universities

  The Universidad de las Américas Puebla (UDLA) was founded in 1940 as the Mexico City College and the first twelve students graduated in 1944. The Universidad de las Américas was accepted as a member of the Southern Association of Colleges and Schools (SACS) in 1959.The UDLA's academic programs have been officially accredited by the Department of Public Education since 1976. In 1985 the university officially changed its name to Fundación Universidad de las Américas Puebla.

  Business Needs: "We need to learn more about Great Plains and the different options we have to extend its functionality" said Hugo Lopez, Training coordinator of Universidad de las Americas Puebla. UDLA had implemented Microsoft Dynamics GP as an Enterprise Resource Planning (ERP) but was having problems with its implementation as people in their IT department were not trained in GP. UDLA started looking for GP training in Mexico but was unsuccessful in finding the training to satisfy their needs. When UDLA contacted NetCom, they wanted to send two people to US for the Dynamics GP training.   Solution: Universidad de las Americas Pueblas goal was to gain the in-depth knowledge to customize and implement Microsoft Dynamics GP using Dexterity. Since there was no official courseware for Dexterity, NetCom created custom training as per their needs. NetCom also provided them custom training at their site in Mexico where they could train a group of employees. This also helped them circumvent immigration issues with their employees getting VISA to the US.NetCom sent a bilingual (English and Spanish speaking) GP instructor to run the custom class for them. The training went on for three weeks and was very successful. "My Team and I are very happy with the training and with the instructor (hes a person who really knows a lot about the product). This training is going to be very useful in the projects that we are working on. We are so happy, that we are interested in some additional training" said Hugo. UDLA also requested BizTalk Server training for econnect. Again, NetCom created another custom plan for econnect training which was conducted over eight days.   Training: Courses Taken 2933: Developing Business Process and Integration Solutions Using Microsoft BizTalk Server 2006 2934: Deploying and Managing Business Process and Integration Solutions Using Microsoft BizTalk Server 2006 8507: General Ledger I in Microsoft Dynamics GP 9.0 8517: Report Writer in Microsoft Dynamics GP 9.0 8518: Business Portal Installation and Configuration in Microsoft Dynamics GP 8519: Microsoft Dynamics GP Integration Manager 8520: Modifier with Visual Basic with Applications (VBA) in Microsoft Dynamics GP 9.0 8597: General Ledger II in Microsoft Dynamics GP 9.0 Consulting Service Packages Purchased MCTS: BizTalk Server 2006 Microsoft Dynamics GP 9.0 - Other Consulting Service   Benefits: Universidad de las Americas Pueblas IT department had already implemented Microsoft Dynamics GP as an (ERP) but now they were able to use its full functionality. They were very satisfied with the whole training and were able to customize Microsoft Dynamics GP and integrate it with the other applications with associated technology. They were also able to integrate econnect with BizTalk very efficiently.

  
  

  Global Vista Training for international law firm

  Published On: 14 April 2008

  Customer: Latham & Watkins

  Location: US and Paris, France; Brussels, Belgium; Hong Kong

  Industry: Business Services::Legal Services

  Founded in 1934, Latham & Watkins has grown into a full-service international powerhouse with more than 2,100 attorneys in 26 offices around the world. The founders of Latham & Watkins instilled an ethic of hard work, commitment and quality that flourishes today and has nurtured the firm's dramatic growth into one of the world's premier business law firms. With that growth, they have built internationally recognized practices in a wide spectrum of transactional, litigation, corporate and regulatory areas. They have also received praise for their innovative approach to law firm management and for their pro bono work both on a local and global scale.

  Business Needs: Keeping up with the cutting edge technology and service their clients in the best possible way, Latham and Watkins required a stable and reliable IT infrastructure, so they decided to migrate from Microsofts Windows XP to Windows Vista. But they realized that to successfully integrate Vista in their organization and getting full advantage of Vista applications, their tech team requires the right training. So they turned to NetCom in search to satisfy their training needs. What we really need is a course that updates our Tech Support skills from XP to Vista said Diane, Latham & Watkins training development manager.   Solution: Latham & Watkins was looking to run a series of 2 day custom Vista classes over 2-3 months at their several offices around the U.S. & worldwide that require this training. After understanding their training needs, NetComs lead Microsoft Subject Matter Expert (SME) and training logistics team put together a customized version of Vista courses 5115 and 5118 that would address the needs of Latham & Watkins. They wanted to include the introduction to Vista and the Aero Interface and IE 7.0 and take out any reference to Bit locker, Defender, and Firewall. A custom class with the custom course curriculum was created and held and multiple locations globally.   Training: Courses Taken 5118: Maintaining and Troubleshooting Windows Vista Computers 5115: Installing and Configuring the Windows Vista Operating System Consulting Service Packages Purchased MCTS: Windows Vista Configuration MCITP: Enterprise Support Technician Consulting Service   Benefits: NetComs training made for an effective transition from Windows XP to Vista for Latham & Watkins. They were very pleased with NetComs SMEs two day custom Vista training.The training was eventually held at several locations within the US and four other cities globally Paris, France; Brussels, Belgium; Hong Kong, China and Hamburg, Germany.

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